Trusted Agent profile · Newcastle upon Tyne · Tyne & Wear
Verified
★★★★★
732 reviews across 4 platforms
5 Holly Avenue West, Jesmond, Newcastle upon Tyne, Tyne & Wear, NE2 2AR
Mansons Property Consultants's office in Newcastle upon Tyne, Tyne & Wear, at 5 Holly Avenue West, is rated 4.8 out of 5 across 732 reviews on four platforms, including 504 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
504
Reviews on Google
This office
6
Reviews on Yell
This office
180
Reviews on The Trusted Agent
This office
42
Reviews on allAgents
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
My experience buying with Mansons led me to choose them to sell our family home in Gosforth. The house was thoughtfully valued, beautifully photographed and was ...Read all 21 from sellers
This is our first time dealing with Mansons Agents when purchasing a property. We have found the process both professional and efficient. Especially the service ...Read all 17 from buyers
As a landlord I have used several letting agents in the past. I have always had issues. I live overseas and I needed a company to truly be me. To truly look ...Read all 33 from landlords
I wasn't impressed with the service I received from the other local agents in Jesmond as none of them seemed to care about my needs. I was recommend to Mansons ...Read all 83 from tenants
Mansons Property Consultants are multi award winning estate agents, specialists in sales, lettings & property management based in Jesmond, Newcastle upon Tyne. Buying, selling or renting we can help. We are an independent estate agency which was established 2001 and the exclusively appointed Guild Property Professional member for Jesmond. We are committed to providing a high-quality personal service to customers looking to sell, let, buy or rent which is reflected in our online reviews.
The Trusted Agent 2026 results for Mansons Property Consultants, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Newcastle upon Tyne office, from every platform, shown as written. First names only.
5/5
GoogleI have regular dealings with Mansons and can highly recommend them as not only extremely professional and great at what they do but also excellent customer service
Anna, many thanks for your kind and positive feedback, let us know if we can be of any help in the future. The Mansons Team
5/5
GoogleExcellent prompt, friendly and efficient service. I never have to worry about any aspect of the management of my rental property.
Thank you Hassall, it's a pleasure managing your property! Thanks Jem x
4/5
The Trusted AgentFantastic service from all the staff
The team have been great at sorting out any problems I have had with the property. Very quick to reply and get the problem sorted
Hi Shaun - many thanks for your kind words. I am glad you are happy in your property and we will continue to help where needed. Kind regards Debbie
5/5
The Trusted AgentVery professional, personalised and punctual service!
As above. We will certainly be looking to use Mansons in the future for any renting or selling opportunities. Come highly recommenced. Dr Lee Pursglove
Hi Lee - May I take this opportunity to thank you for taking the time to leave a review, it was a pleasure dealing with yourself and Rachel throughout the transaction and look forward to seeing the progress with your intended works to your first home. We would love to do business with you again in the future! Best wishes to you both - Gav
5/5
GoogleI've used Mansons a couple of times now when we've sold houses and needed short term accomodation whilst looking for that next 'dream' house. …
Mr Rolfe many thanks for your feedback which is greatly appreciated. The Mansons Team.
5/5
GoogleA steady ship in choppy waters.Cool and professional.Best in town
David thank you for your kind words, please do let us know if there is anything else we can be of assistance with in the future.
5/5
GoogleI've been dealing with Gav and his letting team at Mansons to rent a property in Jesmond, they have been proffesional, friendly and helpful.
Bill many thanks for taking the time to review our letting and property management team in Jesmond. Your comments relating to renting a property through Mansons Property Consultants will be fed back to the letting team. We look forward to seeing you soon and hope you enjoy your tenancy at the property.
1/5
GoogleWorst tenancy ever despite an amazing flat! We didn't mind paying more than £700 fees for a 6 months contract as we have …
Frederic thank you for your feedback, we have had a meeting this morning with the team regarding your points raised above, we acknowledge that there have been issues . The team have made the client aware of your request and will be in touch … More
5/5
GoogleExcellent! Really helpful team understanding needs of the tenant and taking an individualised approach. Very clear process and documentation. Would recommend!
Hi Vicki, it was a pleasure in dealing with you and hope to work with you in the future for more rentals. Many thanks Kirstey and the Mansons Team
5/5
GoogleMansons have rented and managed my flat in Jesmond for over 10 years without missing a beat, professional, efficient and friendly.
Hello Stephanie, thanks for you kind words and taking the time to share this. Many thanks from the Mansons team.
5/5
GoogleI was recommended to use Mansons by a friend who has used them for years after less than satisfactory experiences with another agent. …
Thanks very much for this Matthew! Always happy to help out in anyway possible!
5/5
The Trusted AgentA great agency to deal with
Mansons were great at helping us with a non-standard situation. They were helpful and friendly at all times, and I would definitely recommend them.
Ben, thank you very much for your review. We hope you are enjoying your new home and if you ever need anything in the future; just let us know. Many thanks - the Mansons Team
5/5
GoogleProviding with great service and very friendly. Thank you
Hello Giang, thank you so much for taking the time to leave an excellent rating. We really appreciate your business, many thanks Claire and the Mansons team.
5/5
GoogleKirsty helped us sort out our new place with brilliant professionalism and kindness even when situations got difficult
It has been a pleasure in dealing with you Adam we hope you enjoy Jesmond life. We wish you all the best. Kirstey and the Mansons Team.
5/5
GoogleThe team are all incredibly friendly and available before and during the move. Top class service. Made the whole process very straight forward.
Sophie - Your kind comments mean an awful lot. Yourself & Tom were a breath of fresh air to deal with so it delights me that you were happy with the Mansons service. … More
5/5
GoogleThe team are all incredibly friendly and available before and during the move. Top class service. Made the whole process very straight forward.
Sophie - Your kind comments mean an awful lot. Yourself & Tom were a breath of fresh air to deal with so it delights me that you were happy with the Mansons service. Enjoy your fantastic new home! Best wishes to you both and thank you once again - Gav & the Team
5/5
GoogleExceptional service. Knowledge & customer service excellent & nothing to much trouble. Would highly recommend Mansons looking to rent or buy.
Good afternoon Glynis, it has been a pleasure working with you and the family to finding you a perfect rental property in Cramlington. We wish you all the best in the future and happy to help in any way. Thanks from Kirstey and all the Team at Mansons
5/5
GoogleMansons are without doubt a great agent, the service I have received has been exceptional, Thank you Mansons.
All of us at Mansons thank you Paul for your lovely comment, we are so pleased with how you found our services to you. Thanks Jem
5/5
The Trusted AgentExcellent Service as usual 5 Stars *****
Second property managed by Mansons and the service is excellent as usual. Found a tenant in record time and sorted it all.
Thank you for taking the time to leave valuable feedback in your review of Mansons service and the team in handling the rental of your property. Look forward to being of help in the future.
5/5
GoogleMansons were communicative and helpful throughout the letting process. I would definitely recommend the agency to others.
Thank you for the recommendation and 5 star review Peter, hope you enjoy your new home! Thanks Andrew and the Mansons team.
5/5
GoogleVery happy with the service provided by Mansons and would not hesitate to use them again.
Thank you for your lovely review Paula. It was a pleasure selling the property for you and your family. Regards Deborah and The Mansons Team
4/5
GoogleIn the 8 months I have been a tenant with Mansons, I have found them to be very efficient and reliable.
Paul many thanks for taking the time to give Mansons useful feedback and hope your enjoying living there. The Mansons Team
4/5
GoogleIn the 8 months I have been a tenant with Mansons, I have found them to be very efficient and reliable.
Paul many thanks for taking the time to give Mansons useful feedback and hope your enjoying living there. The Mansons Team
5/5
GoogleBrilliant service from start to finish.
Sahir we're so happy to hear you were pleased with the service, many thanks form the Mansons team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
21 reviews from sellers, rated 5.0 out of 5 on average. For example, KS wrote: "My experience buying with Mansons led me to choose them to sell our family home in Gosforth. The house was thoughtfully valued, beautifully photographed and was ..."
17 reviews from buyers, rated 5.0 out of 5 on average. For example, Sue wrote: "This is our first time dealing with Mansons Agents when purchasing a property. We have found the process both professional and efficient. Especially the service ..."
33 reviews from landlords, rated 4.8 out of 5 on average. For example, Peter wrote: "As a landlord I have used several letting agents in the past. I have always had issues. I live overseas and I needed a company to truly be me. To truly look ..."
83 reviews from tenants, rated 4.9 out of 5 on average. For example, Harry wrote: "I wasn't impressed with the service I received from the other local agents in Jesmond as none of them seemed to care about my needs. I was recommend to Mansons ..."
Yes. In The Trusted Agent 2026 awards: Mansons Property Consultants, Tyne & Wear won Platinum.
