Every review we hold for the Newbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe're selling our house with Jones Robinson. So far so good, although still early days. Everyone I have spoken to at the Newbury branch has been extremely helpful, courteous and efficient. They really help put your mind at ease during a potentially stressful experience. They give the impression that everyone is working as part of a well-oiled machine. Highly professional and experienced. I have found Paul Hodgson and Caitlin Fitzgerald particularly awesome so far.
Julie · 21 June 2023
Agent replied · 20 June 2024
Thank you, Julie, for taking the time to post this, Paul and Caitlin will really appreciate your comments!
★★★★★ 5/5
GoogleBecky was in the phone brilliant she is very helpful and understanding hopefully you find me place I can live
Salah · 22 November 2023
Agent replied · 28 November 2023
Thank you posting this kind review, Salah! Becky has loved being of help!
★★★★★ 5/5
GoogleAlthough we ended up buying through another agent, Tayler was really quick and efficient with information on properties and organising viewings, we have really appreciated her help. Thank you Tayler!
Lauren · 16 February 2023
Agent replied · 15 August 2023
Thank you for posting this review for Tayler! We really appreciate it, Lauren!
★★★★★ 5/5
GoogleI had a pleasant conversation with Clare yesterday morning, she helped me get registered and start the journey to hopefully help my mum find a suitable home over the coming months. Thanks Clare!
Charlotte · 24 October 2022
Agent replied · 19 September 2023
Thank you Charlotte, this is great to hear and we really appreciate you taking the time to post a review!
★★★★★ 5/5
GoogleJones Robinson are always friendly and professional. We have used them in the past and would highly recommend. I spoke to Caitlin today who was really helpful with our requirements.
Alice · 9 February 2023
Agent replied · 8 August 2023
Thank you for posting this, Alice! Caitlin has loved being of help!
★★★★★ 5/5
GoogleWe contacted Jones Robinson after our father died and needed to sell the family home. It was a very stressful and upsetting time but Beth and the team were wonderful from start to finish. House sold within 6.months, Both me and my brother … More
Yvonne · 17 November 2020
Agent replied
Thank you for taking the time to post your comments, Yvonne, which Google have now published. It's great to hear how pleased you were with our service and we look forward to helping you again next year.
★★★★★ 5/5
GoogleBeth Sharp
Beth Sharp is the machine that powers Jones Robinson with a great team to support her. Working with Beth i can say her skillset is far ranging,covers all … More
Dean · 28 November 2022
Agent replied · 15 August 2023
Thank you, Dean, we really appreciate your kind recommendation! Beth and Paula will be delighted to read your feedback!
★★★★★ 5/5
GoogleVery good experience renting via the Jones Robinson team at Newbury. Responsive, attentive and smooth. Thanks to Rhian for the great support during the whole process, kept me informed throughout. The platforms are easy to use the team is very professional.
Marco · 19 September 2021
Agent replied · 19 September 2023
Thank you Marco, we really appreciate you taking the time to post a review for our Lettings team - Rhian will be delighted to read your feedback!
★★★★★ 5/5
GoogleI have worked alongside Paula since the beginning of the year. As a firm of solicitors we work with many estate agents and we wanted to thank Paula Rudge for her hard work and professional mannerism. She is an absolute credit to Jones … More
Barinder · 10 November 2020
Agent replied
Thanks Barinder, it's great to have this review, we really do appreciate it and Paula will be delighted with your feedback!
★★★★★ 5/5
GoogleReally lovely and welcoming staff! This is my first time moving out and they have been nothing but wonderful to me. Highly recommend! Thank you Clare Black for all of your help :)
Evangeline · 19 October 2022
Agent replied · 15 August 2023
Thank you posting this kind recommendation, we really appreciate it! Clare will be delighted to read this!
★★★★★ 5/5
GoogleCannot fault Jones Robinson, in particular Paula, for being an absolute boss and getting our house purchase through before the stamp duty deadline. Her communications were faultless and she kept us informed at every step of the way, … More
Casey · 17 November 2021
Agent replied
Thanks Casey - Paula will be absolutely delighted to read your feedback and we are grateful for your recommendation!
★★★★★ 5/5
GoogleHave dealt with Jack and Honey, and been very happy with the customer service.
James · 22 March 2024
Agent replied · 20 June 2024
Thank you, James for posting this kind review for Jack and Honey.
★★★★★ 5/5
GoogleJames has been so great in helping me find my first property to buy!
Dani · 22 March 2024
Agent replied · 20 June 2024
Thank you, Dani. James has loved being of help!
★★★★★ 5/5
GoogleMarcus Wenczek - Newbury
Right from the start Marcus and his team have been very polite and helpful.
Marcus was great, really great. Really good communication, and answered all of … More
C · 17 November 2022
Agent replied · 19 September 2023
Thank you, , for taking the time to post this lovely review and recommendation! Marcus will love reading these kind comments!
★★★★★ 5/5
GoogleI have had A great experience with jones Robinson and their professional services. A big thank you to Caitlin and mollie especially for all of the help along the way. … More
Christopher · 17 November 2022
Agent replied · 19 September 2023
Christopher, thank you for posting this kind recommendation! Caitlin and Mollie will be delighted to read your feedback!
★★★★★ 5/5
GoogleI received a phone call from Caitlin this evening after my initial enquiry on looking to buy.
Caitlin was very friendly and helpful and took the time to find current … More
Carly · 17 November 2022
Agent replied · 19 September 2023
Thank you for your review, Carly. We hope we can find you something soon!
★★★★★ 5/5
GoogleJames advised us on market and timing, and on marketing (photos, brochure, social media) which was all super stylish. We sold quickly. Paula took over, managing all the complications of a longish chain - keeping us regularly informed with humour, patience and unwavering focus. A great team. Would highly recommend.
Angela · 18 October 2024
Agent replied · 24 October 2024
Thank you for taking the time to post this review, Angela! James and Paula have loved being of help.
★★★★★ 5/5
GoogleI dealt with Becky Cox, who was really helpful, polite and prompt. It was a pleasure to speak with her.
Christine Tebbot
Christine · 12 September 2023
Agent replied · 19 September 2023
Thank you for posting this review, Christine! Becky has loved being of help.
★★★★★ 5/5
GoogleWe had a really positive experience with Jones Robinson - they are very attentive and easy to deal with. Paula was very helpful with the purchase of our house. Would recommend them to anyone!
Katie · 15 August 2022
Agent replied · 15 August 2023
Thank you, Katie, for the recommendation! We really appreciate this!
★★★★★ 5/5
GoogleAnisha is a wonderful lady, very helpful and swift. Not a common thing so I’m very impressed 🤗 …
Eleonora · 22 November 2023
Agent replied · 24 November 2023
Thank you for posting this kind review, Eleonora! Anisha has loved being of help!
★★★★★ 5/5
GooglePaula was extremely helpful, thorough and consistent, she was always professional and I cannot fault her assistance. Paula is amazing with liaising and updating. 10/10 would recommend using this firm in the future.
Andrew · 19 September 2022
Agent replied · 19 September 2023
Thank you Andrew, Paula will really appreciate your kind feedback!
★★★★★ 5/5
GooglePaula was amazing from from start to finish in our house buying process, nothing was too much trouble for her and she was always willing to go the extra mile. Would 100% recommend!
Lauren · 19 September 2022
Agent replied · 19 September 2023
Lauren, thank you for the recommendation, we really appreciate it! Paula has been delighted to be of help!
★★★★★ 5/5
GoogleWe were planning to book a house viewing and Caitlin was very helpful, demonstrated excellent customer service skills. Follow up was excellent and we received very quickly other suggestions based on our preferences.
KLa · 19 September 2022
Agent replied · 19 September 2023
Thank you KLa uSS, we very much appreciate your feedback - Caitlin will love reading your comments!
★★★★★ 5/5
GoogleI'm in the process of buying my first house, and the team at Jones Robinson have been amazing. During viewings James was easy to talk to and have honest conversations with, and Caroline from the sales team has been absolutely fantastic. She … More
Vicky · 28 November 2020
Agent replied
Thanks Vicky, that's such great feedback, James and Caroline will be delighted to read your comments and we really appreciate you taking the time to post a review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
