5/5
GoogleBarbara from Curchods New Malden provided excellent service and professional support for the sale of my Aunties house after her passing. She has gone above and beyond to bring the sale to completion. What a legend.
Trusted Agent profile · New Malden, Surrey
Verified
Curchods New Malden reviews
★★★★★
517 reviews across 2 platforms
31 High Street, New Malden, Surrey, KT3 4BY
Part of Curchods, see every office.
Curchods's office in New Malden, Surrey, at 31 High Street, is rated 4.7 out of 5 across 517 reviews on two platforms, including 495 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers12 reviews
My journey from start to finish selling my house with Curchods has been amazing. Stuart Baker has been brilliant throughout, from giving me a quote on my ...Read all 12 from sellers
Buyers7 reviews
Lizzy made me feel like I was her only client, she was always at the end of phone or email and responded extremely quickly to my concerns or questions. Lizzy ...Read all 7 from buyers
About Curchods New Malden
Our estate agents in New Malden specialise in the sales and letting of residential properties in New Malden, Old Malden, Worcester Park, Wimbledon, the exclusive Coombe Hill private estate, and the surrounding villages. Whether you’re buying, selling, letting or renting in the local area, Curchods Estate Agents are the experts on your doorstep in New Malden. “I have been an estate agent for more than 35 years and since 1990 have been successfully selling properties in and around New Malden. I don’t believe that there is a more knowledgeable agent in town than me! In 2002 I opened Curchods New Malden office which quickly grew to become the leading agent in the area, offering outstanding customer service and a refreshing approach to selling homes, backed up by the area’s largest independent estate agent. I was born and brought up locally, still live in New Malden with my family and I am totally committed to this fantastic town. New Malden is a town with a rich history, and remarkably, it is one of only three towns worldwide to have produced three recipients of Great Britain’s highest military honor, the Victoria Cross.” Christopher Jakob, Partner at Curchods New Malden New Malden offers a unique blend of suburban peace, strong community spirit, and easy access to central London. Its cultural diversity, excellent schools, and range of local amenities make it an attractive choice for families, professionals, and retirees alike. Whether you’re looking for a place with great transport links, a vibrant food scene, or just a friendly and well-connected neighborhood, New Malden ticks all the boxes. Commuters will find New Malden well connected, with its railway station providing fast and frequent services to London Waterloo in under 25 minutes. Nearby stations such as Motspur Park and Raynes Park offer additional transport options. The area is also well served by bus routes, linking residents to Kingston, Wimbledon, and beyond. For those driving, the A3 provides a direct route into central London and out towards Surrey and the M25.
Awards
The Trusted Agent 2026 results for Curchods, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the New Malden office, from every platform, shown as written. First names only.
Google5/5
GoogleFantastic and fast service from Emzo, as we were looking to get on the market quickly. We had photography, EPC, and floorplan completed in one visit; the photographs were fantastic, and they were a pleasure to have in our home, thanks!
1/5
GoogleSimply waste of money and time! It is not unfair saying that after having our offer accepted, with no avail we waited 6 months NOT for an ordinary element of the management pack to come back on time to allow us to exchange contracts; …
Agent replied · 24 March 2024
I'm sorry you feel this way. I've already responded to your partner's review and will say no more om the matter. Regards Chris Jakob.
5/5
GoogleWe purchased and sold a house through Curchods in September. I have gotten to know Barbara well over the last 7 months and it has been an absolute pleasure. She has always been very professional and friendly and has had to deal with some …
Agent replied · 24 March 2024
Dear Stephanie Thank you so much indeed for your very kind review. I will pass on your … More
5/5
GoogleVictoria Yates and Laura Taylor were excellent at helping us to find the right house for us and supporting us and the rest of the chain as we moved to exchange. Very knowledgeable, helpful at all times and quick to respond to queries.
5/5
GoogleWe have sold 2 properties in New Malden, Jan 2022 and Aug 2023 using Curchods, New Malden Office. In all contacts made personally or via email and telephone, we have always been treated with professionalism and courtesy.
Agent replied · 24 March 2024
Dear Carlos Thank you so much for your review. It has been a pleasure working with you. Best regards Chris
5/5
GoogleSelling my house with Curchods New Malden was a very positive experience. Chris was very professional and gave us expert advise about marketing our house. Victoria and other staff kept us fully informed throughout the process and I would recommend them to anyone thinking of selling or buying
5/5
GoogleVictoria Yates is professional, friendly and provides and an excellent service. Would highly recommend her as she is very proactive, helpful and efficient.
Agent replied
Dear Vanessa, Many thanks for this wonderful review. Chris
5/5
GoogleAnthony visited us last Friday and was a joy to have in our home taking photos. His attention to details was outstanding and as a result we have some fantastic photos, which will help to sell our house. Thank you.
5/5
GoogleSonia gave me an excellent introduction to the New Malden property market. She was personable, professional and honest, showing me a variety of properties …
Agent replied · 24 March 2024
Dear Laurence Thank you for leaving such a positive review and for you comments about Sonia in particular. I hope that you are enjoying your lovely new home. … More
5/5
GoogleVery helpful during our house buying process, made for a low stress experience.
Agent replied · 24 March 2026
Dear Jon We really appreciate your kind review and hope you are settling into your new home … More
5/5
GoogleFantastic professional team
5/5
GoogleVictoria was always on top of our case in what has clearly been a very hectic time for house sales post-lockdown! The whole team has been communicative and friendly throughout the process, allowing us to build trust throughout the chain which helped us avoid any issues.
5/5
GoogleThe team at Curchods in New Malden handled the sale of my mum's house brilliantly. From opening discussions before it went on the market and through the whole process to completion and handover of keys - which included a period of …
Agent replied · 29 July 2023
Dear Ian Many thanks for your wonderful review. Both Ruby and I were privileged to be … More
1/5
GoogleLooking for our first property we were unlucky enough to come across this agency. On her own initiative Ruby showed us a nice property within our specifications (which we hadn’t asked for) and we ended up having our offer accepted. We …
Agent replied · 24 March 2024
Dear Frederica Thank you for taking the trouble to write this review although, in my opinion, the content is unfair. As you know, the reason that the sale didn't proceed was … More
5/5
GoogleGreat agent with good rates and efficient team lead by Chris.
Agent replied · 10 December 2024
Thank you Chan A great pleasure dealing with you, as always. Best regards Chris
4/5
GoogleWe bought our home through Curchods and Chris Jakob in particular. 20 years later we have just completed the sale of the same home using the Curchods team under Chris. This time special mention goes to Barbara Courpasson who organised …
Agent replied · 24 March 2024
Dear Delphine It has been a privilege and a pleasure helping you move again. All the best Chris
5/5
GoogleWow, Emma came to photograph my home for sale, she was friendly, polite and efficient, and I have just received my photos and think the house looks so great I might not want to sell now!!
5/5
GoogleThe team at Curchods have been AMAZING, not only great service in finding us the perfect house and arranging appointments, but also in chasing the ENTIRE chain and getting everyone organised and in line, it couldn't have happened without …
Agent replied · 29 July 2023
Dear Kat I am delighted to read your review and take immense pride in your comments about my team but especially regarding Ruby and Lisa. … More
5/5
GoogleWould like to extend our gratitude to Chris, Rupert and all the team who have been exceptional with their wealth of local knowledge in marketing our property through to achieving a full asking price. Faultlessly guiding us through the …
Agent replied · 26 August 2023
Dear Dana I really appreciate your very kind words. It's been a privilege and a pleasure' … More
5/5
GoogleCurchods are one of many estate agents in New Malden, but they set themselves apart with a superb level of service and fantastic results. Rupert, Lisa and the rest of the team are great, brilliantly easy to work with, …
Agent replied · 24 March 2024
Thank you so much for your very positive and kind review. Rupert and Lisa are particularly heartened by your comments. Best regards Chris Jakob
5/5
GooglePhotographer Anthony Hazelden took photos of my house and has done an EXCELLENT job! He went above and beyond, he is friendly and professional and his pictures are brilliant I cannot recommend him highly enough!
5/5
GoogleI would like to recommend Curchods & Co for their exceptional marketing services in selling our property. They are one of the best estate agents I have ever dealt with, providing top-notch services in marketing property, presentation, and …
Agent replied · 29 July 2023
Thank you so much Korian. Regards Chris
5/5
GoogleThey are a proper professional estate agency. Barbara, she did a great job! She took it carefully and quickly replied to every email. Thank you Curchods for helping me. Highly recommended.
Agent replied · 24 March 2024
Dear Jin Yu Thanks you for your great review and kind comments. I'm really pleased that you were impressed bu Barbara. … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Curchods New Malden
What do sellers say about Curchods New Malden?
12 reviews from sellers, rated 4.9 out of 5 on average. For example, Anne wrote: "My journey from start to finish selling my house with Curchods has been amazing. Stuart Baker has been brilliant throughout, from giving me a quote on my ..."
What do buyers say about Curchods New Malden?
7 reviews from buyers, rated 5.0 out of 5 on average. For example, Stephen wrote: "Lizzy made me feel like I was her only client, she was always at the end of phone or email and responded extremely quickly to my concerns or questions. Lizzy ..."
Has Curchods won any awards?
Yes. In The Trusted Agent 2026 awards: Curchods, New Malden won Platinum.
