Trusted Agent profile · New Malden · Surrey
Verified
★★★★★
517 reviews across 2 platforms
31 High Street, New Malden, Surrey, KT3 4BY
Part of Curchods, see every office.
Curchods's office in New Malden, Surrey, at 31 High Street, is rated 4.7 out of 5 across 517 reviews on two platforms, including 495 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
My journey from start to finish selling my house with Curchods has been amazing. Stuart Baker has been brilliant throughout, from giving me a quote on my ...Read all 12 from sellers
Lizzy made me feel like I was her only client, she was always at the end of phone or email and responded extremely quickly to my concerns or questions. Lizzy ...Read all 7 from buyers
Our estate agents in New Malden specialise in the sales and letting of residential properties in New Malden, Old Malden, Worcester Park, Wimbledon, the exclusive Coombe Hill private estate, and the surrounding villages. Whether you’re buying, selling, letting or renting in the local area, Curchods Estate Agents are the experts on your doorstep in New Malden. “I have been an estate agent for more than 35 years and since 1990 have been successfully selling properties in and around New Malden. I don’t believe that there is a more knowledgeable agent in town than me! In 2002 I opened Curchods New Malden office which quickly grew to become the leading agent in the area, offering outstanding customer service and a refreshing approach to selling homes, backed up by the area’s largest independent estate agent. I was born and brought up locally, still live in New Malden with my family and I am totally committed to this fantastic town. New Malden is a town with a rich history, and remarkably, it is one of only three towns worldwide to have produced three recipients of Great Britain’s highest military honor, the Victoria Cross.” Christopher Jakob, Partner at Curchods New Malden New Malden offers a unique blend of suburban peace, strong community spirit, and easy access to central London. Its cultural diversity, excellent schools, and range of local amenities make it an attractive choice for families, professionals, and retirees alike. Whether you’re looking for a place with great transport links, a vibrant food scene, or just a friendly and well-connected neighborhood, New Malden ticks all the boxes. Commuters will find New Malden well connected, with its railway station providing fast and frequent services to London Waterloo in under 25 minutes. Nearby stations such as Motspur Park and Raynes Park offer additional transport options. The area is also well served by bus routes, linking residents to Kingston, Wimbledon, and beyond. For those driving, the A3 provides a direct route into central London and out towards Surrey and the M25.
The Trusted Agent 2026 results for Curchods, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the New Malden office, from every platform, shown as written. First names only.
5/5
GoogleWe bought our house via Curchods New Malden and the team (Will and Laura) were extremely professional, helpfully and accommodating to all our requests. This made what can be a very stressful process run as smoothly as possible. We always felt we could pick up the phone and speak to Will or Laura which was very comforting
5/5
GoogleDealing with the Curchod's New Malden team for our first flat purchase has been a pleasant and smooth experience. Sonia and Kevin gave us regular updates to the progress, aided the communication lines between all parties and solicitors to …
Dear Devin & Ashlea Many thanks for your very positive review. I know that Sonia and Kevin were delighted to help you. … More
5/5
GoogleVery positive experience with Curchods finding us our first home in New Malden. I found them pragmatic, not pushy, and always easy to contact. Thanks Rupert, Chris and the team!
Dear Liam Many thanks for your kind words. I has been a privilege and pleasure for Rupert … More
5/5
GoogleVery helpful and prompt response to our queries regarding our purchase of a property. Rupert Matthews has been extremely helpful and has made the buying process much easier. Thank you.
Thank you so much for your kind comments. Chris
5/5
GoogleChurchods provided efficient service from the start with Chris Jakob to the end of sale with Victoria Yates. Victoria has been helpful and professional always keeping us updated. …
Dear Andre Well. We got there in the end! Victoria and I are delighted to have been involved and wish you and your family all the best for your new and exciting future. Merry Christmas. Chris
5/5
GoogleThe whole Curchods team were excellent throughout the entire cycle of our house purchase, but I would specifically like to highlight Sonia Yan Fung Cheng and her client centric, proactive approach to drive progress forward. From the moment …
Dear Sofia Thank you so much for your wonderful review. Sonia is over the moon too with your comments. Enjoy your new home and welcome to New Malden. … More
5/5
GoogleFeels local, feels like they care and kept us in the loop at all times. I rarely had to chase and Rupert was honestly a gem to deal with.
Dear Sophie Thank you so much for your review and in particular your kind words about … More
5/5
GoogleVery friendly and good service from the team in New Malden. Laura kept me updated and chased the conveyancers for five months and was very prompt, resourceful and positive.
Thank you so much for your review. I'm sure now that the end is in sight all will be worthwhile when you move into your lovely new home. Best wishes Chris Jakob
5/5
GoogleI had heard that Curchods were the best estate agent in New Malden and every step of a long and tricky sale confirmed that. They were brilliant to deal with and found solutions to obstacles we encountered with structural issues and buyers dropping out. Special mentions to Chris and Sonia.
Dear Elizabeth Thank you so much for your very kind review. After a tumultuous sales process I am delighted that completion finally took place before Christmas, relieving you … More
5/5
GoogleI truly appreciate your efficiency and dedication in handling everything so promptly and thoroughly.
5/5
GoogleExcellent support and advice leading to a highly satisfactory outcome. Curchods really take the time to get to know their clients and their wishes.
Dear Garry (and Kim) I am so delighted to read your review and are very appreciative of your comments and the sentiment. Best of luck in future Chris Jakob
5/5
GoogleGreat service from beginning to end, made the whole process feel effortless, top bloke, would definitely recommend.
Thanks so much for the kind words! I’m really glad I could make the process feel easy for you. Elliot
5/5
GoogleGreat communication and very efficient. Would most definitely use again and highly recommend. Thanks to everyone At AConveyancing for helping with our house move process.
1/5
GoogleFraudulently somehow got my details bank details name address email and tried to switch my energy supplier to rebel after reading reviews seems they do this another I have never even heard of your company or rebel energy luckily my supplier has put a stop to it
5/5
GoogleExcellent help with our purchase. Will and Sam were easy to contact whenever we had a query. Would definitely recommend Curchods.
Dear Michael Thanks for your review and welcome to New Malden … More
5/5
GoogleI am sending a special Thank You to the whole team at Curchods in New Malden for selling my property. An exceptional Thank You goes to Sonia Cheng. She was always in contact with me …
Dear Astrid Thank you for your very kind words..As always, it has been a great pleasure helping you. … More
5/5
GoogleVictoria was very helpful and efficient throughout the buying process. Really positive, personal and professional service especially during these times which was really appreciated. Highly recommend!
Dear Rochelle I thought I had responded to your fabulous review and apologise for not having done so. Thank you very much and I hope you are now settling into your new home Kind regards Chris Jakob
5/5
GoogleCouldn’t be happier with the exceptional service we received selling our house. Massive thank you to Kevin & Rupert who were amazing throughout the whole process
Thank you Emily for your review and your business. Enjoy your new home. Chris Jakob
5/5
GoogleCurchods have been very helpful throughout our purchase process, communicating promptly between us and the seller and accommodating several viewings. Many thanks to Rupert and Kevin.
Thank you very much Sabri. Best regards … More
5/5
GoogleA first class service in all aspects from start to finish.
1/5
GoogleTerrible experience, impossible to talk to anyone and they just never call you back. Absolute shambles.
5/5
GoogleWe recently moved house, with both the sale and purchase being through Curchods New Malden. Despite the inevitable hiccups you hit in the moving process, Chris, Victoria and Rupert remained patient, were always professional and polite and helped us to complete the move when it might otherwise have faltered. Chris's many years experience and great knowledge of the local area meant that he was always a reassuring voice when things were difficult. Victoria and Rupert always did all they could to keep all parties in the chain communicating and prevent things stalling, keeping tabs on solicitors and generally helping to keep everything on track. It's this that makes the difference between a chain that fails and one that completes. I would be happy to recommend Curchods New Malden to others.
Dear Andrew Thank you so much for your review. It was a privilege to help you and your family move and trust that you are settling in well in your new home.
5/5
GoogleFrom our first meeting to the completion of our house, Victoria and the team constantly worked to highest of standards to present our property to genuine potential buyers. …
Dear Alex Thank you very much for your fantastic review. I am delighted that we have lived up to your expectations and wish you and your family all the best for the future. Chris
5/5
GoogleGreat service from Elliot and kept regular contact with updates as promised. Would recommend
Thank you for the review! happy to help
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
12 reviews from sellers, rated 4.9 out of 5 on average. For example, Anne wrote: "My journey from start to finish selling my house with Curchods has been amazing. Stuart Baker has been brilliant throughout, from giving me a quote on my ..."
7 reviews from buyers, rated 5.0 out of 5 on average. For example, Stephen wrote: "Lizzy made me feel like I was her only client, she was always at the end of phone or email and responded extremely quickly to my concerns or questions. Lizzy ..."
Yes. In The Trusted Agent 2026 awards: Curchods, New Malden won Platinum.
Send Curchods New Malden a message.
