Every review we hold for the Muswell Hill office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat customer Service
We found the engagement and friendliness of all contact points with MG very good.Buying a house is a stressful process, but they did what was possible to reduce the stress levels.
Darren · 7 June 2023
Agent replied · 1 July 2023
Dear Darren, Thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotService with a smile
Service with a smile, Cant recommend Raphael enough, fair to say the purchase wasn't as smooth as we hoped but couldn't of done it without him keeping me sane
Paul · 5 November 2021
★★★★★ 5/5
TrustpilotSteffi at Martyn Gerrard is great.
Steffi was brilliant. She kept us up to date and informed at every step of the rental process and was professional and courteous at all times.
Rhiannon · 11 April 2022
★★★★★ 5/5
GoogleI'm very pleased of having been assisted by young estate agent Chris Antoniou of Martyn Gerrard in Muswell Hill who helped making the purchase of my flat a quick, easy and pleasant affair from start to completion.
Eric · 9 September 2019
★★★★★ 5/5
GoogleExcellent service - Chris was efficient, friendly and assisted us with all our queries. Thank you for the great service Chris!
Ashira · 13 November 2022
★★★★★ 5/5
TrustpilotKnowledgeable
I have always had positive dealings with Adriano and he has been extremely helpful thus far. Adriano has listened to my requirements and suggested several suitable properties. Thank you!
Oliver · 24 July 2023
Agent replied · 15 August 2023
Dear Oliver, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
★★★★★ 5/5
GoogleHad a really good experience with Anthony in particular. Great service, so helpful and kept me informed throughout the whole process. Everything was super speedy. He is an asset to the team. Would highly recommend. Thank you!
Sonia · 29 July 2019
★★★★★ 5/5
TrustpilotJay Yildirim, very professional and friendly real estate agent
Jay Yildirim showed me around the property and answered all my questions. He supported me during sale negotiations, and once my offer was accepted he’s been staying on top of things and updating me with the progress. He’s very professional and friendly, and it’s been a pleasure to work with him. I highly recommend collaborating with him.
Joanna · 1 November 2023
★★★★★ 5/5
TrustpilotErhan has been so helpful
Erhan has been so helpful. Everything has been handled so efficiently and I am very greatful for his assistance. Thank You!
Mojgan · 1 November 2022
★★★★★ 5/5
TrustpilotErhan Okay was extremely helpful
Erhan Okay was extremely helpful, he assisted with all imperative queries and made the process seamless. Thank you Erhan!
Daniela · 12 January 2023
★★★★★ 1/5
TrustpilotVery disappointing from the start by…
Very disappointing from the start by the agent and the landlord. First off all they didnt tell us about the problems with the roof and we had to move in the flat 2 weeks later than the actual moving date . Then the mould and other problems in the flat it was terrible honestly don’t take from them any flat.I will make more complains about them because it’s not fair for the people that want to live in a decent house 🏡
Florentina · 18 February 2021
★★★★★ 5/5
TrustpilotHonest professional estate agents
Over the years we’ve had many dealings with estate agents and I can honestly say the Martin Gerard estate agents are by far the best we’ve ever dealt with very friendly professional and above all they’re not pushy but honest and helpful. I can’t recommend them enough.
Howard · 29 May 2024
★★★★★ 5/5
TrustpilotWe had a a great experience working with Jatin Shah
We had a great experience working with Jatin Shah at Martyn Gerrard. He was always available and ready to advise on everything that was needed for the sale of my flat. His advice was always honest and helpful. I would absolutely recommend him to anyone selling a property in the area.
Justine · 12 March 2024
★★★★★ 5/5
TrustpilotExcellent service. Arzu is fantastic.
Arzu at Martyn Gerrard was absolutely amazing throughout this very stressful process. She was very responsive to emails, replying within the hour. She constantly reassured us that she was on top of everything and had our best interests in mind at all times. Without Arzu, this process would have been quite unbearable. We are so grateful for her help and everyone at Martyn Gerrard and are very happy with our new home!
Anna · 20 June 2022
★★★★★ 5/5
TrustpilotTop service from Erhan…
I dealt with Erhan as I was potentially looking to rent in the area and he was fantastic, so knowledgable and helpful.
Mr · 14 September 2022
★★★★★ 5/5
GoogleI’d like to highly recommend Sophie Wilkins. She has been very helpful and professional at showing me properties that matched my criteria.
Kenya · 14 September 2022
★★★★★ 5/5
TrustpilotZoe Sophocles - excellent!
Zoe Sophocles has been excellent to deal with - very clear in her communications, and responsive. Would absolutely recommend her.
James · 30 November 2022
★★★★★ 5/5
TrustpilotTreon J was extremely helpful towards…
Treon J was extremely helpful towards me and my enquiry, I contacted the office to seek advice and support and he was very helpful and showed that he has a lot of knowledge in property market and was able to recommend very good purchase for my first buy.
Kay · 8 May 2024
★★★★★ 5/5
TrustpilotAmazing help from the branch manger
HEKMAT · 26 October 2024
Agent replied · 23 November 2024
Hi Hekmat, thank you for your review!
★★★★★ 5/5
TrustpilotJamie
Jamie is very professional. We had a amazing viewing with him due to his kindness and patience. Would definitely recommend
Jun · 24 November 2022
★★★★★ 1/5
TrustpilotNot to be trusted
We rented from Martyn Gerrard for 3 years and had the worst experience ever. Martyn Gerrard lied, shared our data without our consent, entered our property without our permission and threatened us. Their behaviour was unacceptable and they wouldn't accept critism. They told us their clients were not us, the renters, but the landlords. We were previously renting from the renowned 'london's worst landlord' and we had alot better experience than with Martyn Gerrard. Never ever rent with Martyn Gerrard. We are now buying and won't even consider a plce if the estate agent is Martyn Gerrard
Jess · 21 January 2021
★★★★★ 5/5
TrustpilotGreat
Had a great time working with Sophie from Martin Gerrard in the lead up to us renting a flat. She was honest and clear with the places we viewed and helpful and efficient when we were in the process of signing contracts. Thanks so much.
Emma · 27 June 2024
★★★★★ 5/5
TrustpilotErhan was very helpful!!
Erhan was very helpful to assist me finding a nice property, he has wealth if knowledge of the local area.
Tofozzul · 16 November 2022
★★★★★ 5/5
TrustpilotThe agency professionally handled the…
The agency professionally handled the sell of my apartment.Arzu was Extremely helpful and on top of the process. A big Thank You! Highly recommend
Ksenia · 27 May 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
