5/5
TrustpilotZoe was very helpful and efficient…
Zoe was very helpful and efficient negotiating the renewal of my lease as always.
Trusted Agent profile · Muswell Hill
Verified
Martyn Gerrard Muswell Hill reviews
★★★★★
2,334 reviews across 3 platforms
300 Muswell Hill Broadway, N10 2QR
Part of Martyn Gerrard, see every office.
Martyn Gerrard's office in Muswell Hill, at 300 Muswell Hill Broadway, is rated 4.7 out of 5 across 2,334 reviews on three platforms, including 455 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards. See how it compares with other estate agents in Muswell Hill.
455
Reviews on Google
This office
3
Reviews on Facebook
Business-wide
1,770
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Muswell Hill office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotThanks for Declan and the team
Thanks for Declan and the team. I have enjoyed working with them on many conveyancing deals. They are always contactable and helpful when I need to contact them.
5/5
TrustpilotRented a flat through MG
Rented a flat through MG. Hossein Ghane and team helped me so much to rent this flat. Professional and reliable Well done Hossein and team. 5 Stars 🙏🙏🙏
5/5
TrustpilotRECOMMENDATION
Dealing with Martin Gerrard was a good experience. Their knowledge and expertise especially from Scott was second to none and I would have no hesitation in recommending them
5/5
TrustpilotFatmir has been a great help
Fatmir has been a great help, with advice and properties to show very very happy!
5/5
TrustpilotTobias was super helpful
Tobias was super helpful by helping us find a place for us and explaining all of the documentation and process of securing a place. Would highly recommend!
5/5
TrustpilotMiss Lynsey Humphrey Was absolutely…
Miss Lynsey Humphrey Was absolutely amazing, She did her upmost best to provide us with the best, and also she helped us finding our desired property and I’m grateful that such a lovely lady is in the team of Martin Gerard Property Estate Agent. She’s a 10 out of 10 in services.
5/5
TrustpilotGintare Pauliunaite Is the best person…
Gintare Pauliunaite Is the best person working there. Incredibly professional, helpful and very responsive to my many emails. Gintare helped me retrieve money owed from an unruly tenant and I could not be more grateful for her help.
Agent replied · 1 July 2023
Dear Oli, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotExcellent Experience
Having had previous bad experiences with agents, Cem was excellent. So helpful at all times, quick to communicate, and really just made the process as easy as possible. A really positive experience.
5/5
The Trusted AgentExcellent Stress Free Service
Andy has been an absolute pleasure to deal with. He has returned calls and emails promptly and made renting stress free. I have now found a rental house I'm really happy with. I sold my house and now renting through Martyn Gerrard and will always recommend them.
1/5
TrustpilotAnother very poor review
As a landlord, I can only add another extremely poor review and would strongly recommend you go elsewhere to let out your property. I felt totally unsupported, experienced a great deal of stress and suggest that Martyn Gerrard actually take note of the sheer number of negative reviews and look to change how they operate.
Agent replied · 15 July 2023
We understand your frustrations Nicole. It is unfortunate that despite us doing our best to help you resolve a very difficult situation, which was totally beyond our control and only arose as a result of serious underlying issues with your property, you take your frustration out on us. We hope that you can resolve the problems and wish you well. As always, and as we have said previously, we are happy to help and advise where we can, if you want us to.
5/5
TrustpilotGreat Experience
We have bought and sold with MG Muswell Hill and had great experiences. Glenn handled both our purchase and sale and was a wonderful guide through the process. He was always available and happy to help.
5/5
TrustpilotThank you for all your help with our…
Thank you for all your help with our long and difficult purchase. Arzu has been great and communicated well with us at all stages of the transaction. We have been very happy with your professionalism.
5/5
GoogleJaysuri Roach did a great job on my recent flat purchase. Always a pleasure to deal with, he was great at keeping the communication channels open and retained a sense of humour even when things could have got stressful. Played a big part in getting the deal done. Highly recommended.
5/5
TrustpilotGreat agency
Great agency, communications on helping me with my search throughout from Erhan Okay was excellent. He was very helpful and has thorough knowledge of the industry. Would definitely recommend!
5/5
TrustpilotFIRST CLASS SERVICE
The experienced with Martyn Gerrard was first class.They did exactly what they told us they would do to guarantee a reasonable offer and more.Jatin, who was lead agent on the sale was superb in his approach and attention to the sale and in the end achieved an over asking price offer from a reliable buyer which we accepted. I would highly recommend Martyn Gerrard and would have no hesitation using them again in the future-Sam Shapiro
5/5
The Trusted AgentExperienced agents
Excellent local agent, particularly Andy Christophi, for finding good tenants and taking you through the renting process. A listening and helpful agency with experienced staff. Different to other agents, Martyn Gerrard's include rent insurance in the first year for peace of mind, and dont charge admin fees.
5/5
TrustpilotMy dealings as a landlord with Martyn…
My dealings as a landlord with Martyn Gerrard ( Team led by Jessica Haynes) has been a very pleasant experience. The team is very reliable, professional, and efficient. The level of service provided has made online business transactions possible.
Agent replied · 1 July 2023
Dear Eugene, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We wish you the best of luck and look forward to working with you again in the future
5/5
TrustpilotSophie and Adriano were brilliant to…
Sophie and Adriano were brilliant to work with. They made the sale very straight forward.
5/5
The Trusted AgentExcellent
Martina is very focus on her job, try to solve any issue on time, she is very professional, credible, punctual and well-arranged. Especially, my case was very complicated and time-consuming but she's solved and finalised successfully. I highly recommend Martina for your property rent needs, Enis Behar
5/5
TrustpilotMr Mamun very professional and care…
Mr Mamun very professional and care about his clients. He was very informative through out our purchase.I will recommend his services and hope to use Martyn Gerrard estate agent in near future. Many thanks for your Great help.
Agent replied · 1 July 2023
Dear Yilmaz, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotRenting with Fatmir
I rented my current flat through Fatmir. He was incredibly quick and efficient and the whole process was very smooth. I would highly recommend Martyn Gerrard, specifically Fatmir when looking for a new property to rent.
Agent replied · 8 July 2023
Dear Callum, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with Martyn Gerrard. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
GoogleFrom start to finish Glenn at Martyn Gerrard went above and beyond to help us. They were quick and efficient when responding to calls and emails. We really enjoyed the process of buying our home and would definitely use them again in the future.
5/5
GoogleThe outstanding service we received from Andy Christophi, Lettings Manager, is second to none, he went above & beyond his role, being contactable any time of the day & evening. Helpful, professional, knowledgeable & kind. Thank you Andy, we will use you again & again.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Martyn Gerrard, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Martyn Gerrard Muswell Hill won awards at EA Masters in two years, most recently 2022.
EA Masters winner in two years: 2021, 2022.
EA Masters by year, 2021 to 2022
2022 1 Gold EA Masters 2022 winners
- Branch Gold Award (1)EA Masters 2022
- Muswell Hill
2021 1 Gold EA Masters 2021 winners
- Branch Gold Award (1)EA Masters 2021
- Muswell Hill
Source: EA Masters winners lists, as published, linked by year.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers15 reviews
I was delighted with the service I received from Martyn Gerrard's Muswell Hill branch. Dan and Heran put a great deal of effort into making sure that potential ...Read all 15 from sellers
Buyers27 reviews
Brilliant experience. I had been looking for a flat for some time in the Alexandra Palace area and was beginning to despair after 3 failed purchase attempts. A ...Read all 27 from buyers
Landlords20 reviews
Andy has helped me so much with letting my property. Having never done it before I required a lot of assistance (and explanation) and he has always been ...Read all 20 from landlords
Tenants37 reviews
We were very lucky to have the charming Andy as our agent when looking for a rental. As we had been living abroad over the last 10 years we did not tick all the ...Read all 37 from tenants
About Martyn Gerrard Muswell Hill
Established in 1964 Martyn Gerrard Estate Agents is one of the largest independent estate agents in the North and North West London. We have 10 branches in all of the primary locations where the more prestigious properties are to be found. The Board of Directors have collectively over 120 years of experience in the North London property market. We are incredibly proud to have celebrated our 50th birthday in 2014.
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Questions about Martyn Gerrard Muswell Hill
What do sellers say about Martyn Gerrard Muswell Hill?
15 reviews from sellers, rated 4.9 out of 5 on average. For example, Oliver wrote: "I was delighted with the service I received from Martyn Gerrard's Muswell Hill branch. Dan and Heran put a great deal of effort into making sure that potential ..."
What do buyers say about Martyn Gerrard Muswell Hill?
27 reviews from buyers, rated 4.9 out of 5 on average. For example, Mary wrote: "Brilliant experience. I had been looking for a flat for some time in the Alexandra Palace area and was beginning to despair after 3 failed purchase attempts. A ..."
What do landlords say about Martyn Gerrard Muswell Hill?
20 reviews from landlords, rated 5.0 out of 5 on average. For example, Lucy wrote: "Andy has helped me so much with letting my property. Having never done it before I required a lot of assistance (and explanation) and he has always been ..."
What do tenants say about Martyn Gerrard Muswell Hill?
37 reviews from tenants, rated 4.9 out of 5 on average. For example, Elizabeth wrote: "We were very lucky to have the charming Andy as our agent when looking for a rental. As we had been living abroad over the last 10 years we did not tick all the ..."
Has Martyn Gerrard won any awards?
Yes. Martyn Gerrard Muswell Hill won Trusted Agent in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Muswell Hill branch at EA Masters 2022, and 1 other industry award since 2021.
