Trusted Agent profile · Morden, Surrey
★★★★★
290 reviews across 1 platform
84 London Road, Morden, Surrey, SM4 5BA
Part of Andrews Estate Agents, see every office.
Andrews Estate Agents's office in Morden, Surrey, at 84 London Road, is rated 4.6 out of 5 across 290 reviews on 1 platform, including 290 Google reviews rated 4.6.
Every review we hold for the Morden office, from every platform, shown as written. First names only.
5/5
GoogleGood agency, Nigel is a very busy man but our problems were fixed quickly. Nicky always comes back to us quickly. Also landlord put in a new shower and it’s really nice. We are happy.
Good afternoon Nikolai Gavrilita, thank you for our review. It’s great to read that we made your move as easy as possible. Kind regards, Andrews Morden.
5/5
GoogleThis Branch of Andrews Estate Agents were attentive at all times especially as the country entered into lock down in March 2020, they then quickly picked up on the government allowing freeing lock down in July 2020 at which time they introduced many viewings with in the first week after lockdown this emanated in four offers of purchase of my house at full asking price and we chose the perfect purchaser together, from this point it took six months to finalise due to covid-19 the agency kept there word on the commission we had agreed almost a year earlier. Some 30 + years ago, I purchased my house through the same branch of Andrews whilst naturally the staff had change but the ethos of this agency and company had not change it was a pleasure to have had dealings with them and can highly recommend their services and professional attitude in all my dealings with them.PositiveResponsiveness, Professionalism, Value
Good afternoon Geoffrey, thanks for the review. We’re so pleased to read that we helped make you feel at ease during your move and that you had a good experience with us. We look forward to helping you again hopefully in the future. Best wishes, Andrews Morden.
5/5
GoogleAntonelli and the team at Andrews were excellent. I required some mortgage advice and they quickly booked me. The office was immaculate and the staff were very welcoming during my appointment.PositiveResponsiveness, Quality, Professionalism
Hi Tom, thanks so much for giving us a 5 star review! We’re so pleased that you had a good experience with our team and in our branch and we look forward to welcoming you back soon.
5/5
GoogleWhat a great new addition to the Andrews team in Morden branch, Rebecca Newbrook absolute star !!!! Professional, quick with her replies, and makes things happen. Big big thank you for your help and support. Absolute pleasure dealing with you Rebecca and we are very pleased to have you here.
Hi Artur, thank you for the review. We know that Rebecca will really appreciate seeing your feedback and it's fantastic to see you've had such a great experience. Thanks, Rhys
5/5
GoogleI had a viewing with Laila and she was great! Had all the answers to my questions and made the appt. Same day - highly recommend
Thank you, Marcus, for your wonderful feedback! We're thrilled to hear that Laila provided you with an excellent experience. Your recommendation means a lot to us. If you need further assistance, feel free to reach out. Best wishes , Lisa
5/5
GoogleAndrews Morden has helped us acquire our first home in less than 2 months of the process. A big thank you to Georgina for showing us around and Katie for the prompt responses to all queries and coordinating with the solicitors. Grateful to Brian as well for the professionalism and support. Would highly recommend their services.
5/5
GoogleI am really pleased with the service I received from the sales team particularly Elvis and Julia who have been very helpful and have provided thoughtful insights and advise.PositiveResponsiveness, Quality, Professionalism
Hi Bayo, thanks for sharing your experience with us and taking the time to leave us your review. It was a pleasure helping you and we hope to do so again in the future!
5/5
GoogleReally impressed with how the team at Morden went out of their way to get our property sold, the number of viewings and subsequent offers was unprecedented. After delays in our own purchase, the sales team went out of their way to work the deal with our seller too, ultimately we ended up purchasing through another agent, but these guys were exemplary.PositiveResponsiveness, Professionalism
5/5
GoogleI have just sold my Mum's house after her sad death last year. Andrews in Morden dealt with everything - valuation, viewings and the buyers. Brian was so supportive and helpful, he kept in touch and always had time to speak on the phone.
5/5
GoogleWe been renting with Andrews for several years. The last couple of months been very stressful but we were lucky to have Rebecca as our agent .She was always kind,friendly, willing to help us with everything and was quick to solve all our issues we had.
Hi Nicoleta, thank you for the review. Sorry to hear that the last few months have been stressful, however we are really pleased to see that Rebecca has been on hand to help you whenever required. Thank you for sharing, we know Rebecca and the rest of the team will really appreciate it. Thanks again, Rhys
5/5
GoogleHad a really good experience with andrews, particularly Julia and Tracy went above and beyond to get our sale over the line before the stamp duty holiday deadline
Good morning Amish, thank you for your feedback regarding the Morden sales team. Thanks so much for leaving us a 5 star review! We’re so pleased to hear that Julia and Tracy were able to help in getting the sale over the line in the timescales you needed! We wish you and the family all the best.
5/5
GoogleI had a great service from Rebecca who was very polite and knowledgeable. She took the time to hear me out and give me the advice I needed , an excellent example of great customer service!
Thank you, Alison. We're very happy to hear about your positive experience with Rebecca and the great customer service.
5/5
GoogleBoyan and Brian helped me in buying my first house, they were really helpful and professional, considering that the process was not easy but they were always available and assist with all the difficulties I have encountered in the process. Great job and a big thanks to both.
Hi Nadia, thank you for your five star review. Amazing to see Boyan and Brian have been able to assist you on your property journey. We know the house buying process can be stressful but I am so glad to hear you had them by your side. Thanks again and all the best, Laura.
5/5
GoogleI am really pleased with the service I received from the sales team particularly Elvis and Julia who have been very helpful and have provided thoughtful insights and advise.
Hi Bayo, thanks for sharing your experience with us and taking the time to leave us your review. It was a pleasure helping you and we hope to do so again in the future!
5/5
GoogleI have recently dealt with Brian & the Andrews team for the purchase of a property. The team was professional, responsive and accommodating to our visits of the property. They helped along with negotiations between us and the seller promptly and in a very clear way.
5/5
GoogleHave been using Andrews in a professional capacity for several years and they have always been efficient and friendly. Would highly recommend.
Thank you for your kind words and for being a loyal Andrews customer Natacha. We're thrilled to hear about your positive experience with Andrews Morden. Your recommendation means a lot to us! Best wishes, Jake
5/5
GoogleJust started renting a property through Andrews. Everything has run very smoothly and everyone has been extremely helpful especially Nadine and Gemma appreciate all the help.PositiveResponsiveness, Professionalism
Hi Lauren, thanks so much for leaving us a 5 star review! We’re so pleased to hear that we were able to make this a stress free experience for you.
5/5
GoogleVery friendly staff (Sales team) who supported me all throughout this stressful and tiring journey. They will always call and update me on the progress no matter how busy they are and they are the type to go the extra mile for their customers. Thank you Julia, Tracey and Antonelli.... 😀PositiveResponsiveness, Quality, Professionalism
5/5
GoogleThe property manager (Miss Rebecca Newbrook) is very sincere and good at the work she does. I am incredibly grateful for her dedication to ensuring that everything was in place and functioning perfectly. Thanks once again for her outstanding service. It is greatly appreciated.
Hi Imran, thank you for the five star review. Amazing to see that Rebecca gave you such an outstanding service. Thanks again for sharing, we know she will really appreciate seeing your kind feedback, Rhys
5/5
GoogleNicky and Deyvid were excellent, found a good tenant very quick. Also very helpful in getting the flat to a presentable condition. Thank you both for your help.
Good afternoon Hari H, thank you for taking your time to leave us a review. We’re so glad to hear that you had a smooth experience from start to finish. And the tenant is very happy in his new home.
5/5
GoogleWe have had such a great service using Andrews Morden to buy our first home and a big thank you to Boyan Cojbasic! From the very beginning, he was very professional, supportive and extremely helpful. I would highly recommend!
1/5
GoogleI am writing to let people know about the poor professionalism and bad manners of the senior team of this company and in particular of this branch. I applied for a job as property manager with this company at this branch: I had 2 interviews and in the team involved in the process, there were 3 people: branch manager of Morden, regional manager and in-house recruiter. At the end of the process I kindly asked everybody to let me know about the final answer, either yes or no, as I believe answering is just an ethic and kind way of general behaviour. (and you shouldn't ask as should be obvious). After nearly one week from the deadline for the decision and, after writing an email too, nobody didn't care at all to let me know the final decision. I decided to write this as I think the good and professional behaviour of one company has to be in all the situation and with any person that deals with them. If I have to transfer this disappointing experience made of nonexistent customer service, (every person staff, client or contractors should be considered as client and treated politely) to tenancy with a problem...I don't want to think further... In Italy we say: ASKING IS LEGITIMATE, REPLYING IS COURTESY....
Thank you for your feedback and sorry that you feel you had a bad experience during the recruitment process. After our discussion on the phone, I hope that you feel that we have remedied this. We have also taken steps to ensure this will not happen to potential employees in the future.
5/5
GoogleNicky and Nadine were great to deal with, very friendly and professional. Happy I made the choice for them to let and manage my property
Good afternoon Harley, thank you for taking your time to leave us such a lovely review. It was our pleasure and if there's anything else we can do for you, you know where were are!
5/5
GoogleWe are very grateful to Andrews Modern for a great job. Many thanks to the professional team. We especially wanted to thank Deyvid for helping to prepare all the documents and rent an excellent house. And also Nadine for her patience and extreme friendliness. Highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Andrews Estate Agents's Morden office has 290 reviews across 1 platform: 290 on Google.
Andrews Estate Agents Morden is rated 4.6 out of 5 across all 290 reviews, and 4.6 out of 5 on Google from 290 reviews.
Andrews Estate Agents Morden, 84 London Road, Morden, Surrey, SM4 5BA.
