Andrews Estate Agents Morden reviews

★★★★★ 5/5

Google

Utterly impressed with the experience and service Andrews offered from start to finish. We had a slightly complicated chain, but the team were thoroughly communicative and kept us informed throughout. Massive thank you to Tracey, Elvis, Julia and Antonelli, who each went above and beyond during the purchase of our home.

Avi · 18 May 2021

★★★★★ 5/5

Google

Credit should be given to Julia Francis for securing us a good buyer and helping us to secure the purchase of our new property. Also Tracy Burden who tirelessly worked behind the scenes and kept us informed of the chain. Julia was very straight forward and honest about the whole process and we are glad we signed up with her. Both Julia and Tracy worked well together as a team and delivered what we hoped for all along. Thank you!

L · 22 November 2021

★★★★★ 5/5

Google

Lettings Consultant Kinga Mielecka has been very helpful and has provided a first class service.

Wije · 27 July 2024

★★★★★ 5/5

Google

My husband and I spoke with Kinga Mielecka at Andrews' Morden office. She was incredibly professional, helpful and cheery. She was able to answer all our questions and was able to arrange a property viewing convenient to us. Kinga put us at ease and guided us through the renting requirements. She made a good impression on us and is a credit to Andrews.

Rebecca · 27 July 2024

★★★★★ 5/5

Google

To sell your house and to buy at the same time is very stressful but with the support and help from Andrews Morden I was successful to achieve my family’s dream to have a bigger house. Julia Francis was very great and supportive from the beginning when we decided to put our house for sale until we moved to the new one. Even after moving Julia was a mediator between me and my buyer over a small issue related to the fittings. She is seriously a skilled negotiator. She kept me informed of every small detail and she always had a ver calm persona. She kept saying to me “ you are in safe hands” and that was the truth. She always kept everyone updated about the sale and made our dreams come true. Whenever I needed Julia she answered her emails even if it was out of her working hours. With Andrews Morden every step was made easy. Andrews work with solicitors that are very professional and quick. Andrews kept in contact with the solicitors and chased the case because all the members in the chain wanted to make use of the stamp duty holiday deadline. It was great job done by Andrews. Everyone in the office was like a friend. They were always there to help and advise. A huge thanks to Antonelli Singers, Tracy Burden and Elvis Oppong from the Morden team who were very supportive throughout the process.

Muna · 9 October 2021

★★★★★ 4/5

Google

Buying a property. Elvis was brilliant at helping seethe many problems that arose with the vendors side. He was kind and courteous. To stay on track, unfortunately I did have to do a lot of the work myself because of lack of communication by vendors solicitor’s. The covid pandemic made it hard for everyone to chase things up. Unfortunate staff family bereavement, passing files to different staff didn’t help too much. But all in all got there in the end.

H · 28 June 2021

★★★★★ 1/5

Google

Appalling service via the lettings team. Due to their incompetence or just lack of replying to emails or calls one of our 4 residential premises will be vacant. The lettings team is unavailable for landlords. Despite apologies months ago from senior management for poor and unacceptable service in 2022 the situation at Morden Andrews lettings dept is non existent as of today August 2023. They appear to not care about their business or their long term clients.

Elfabio · 13 August 2023

★★★★★ 5/5

Google

Great agency, professional and responsive. Recommend Laila Von Trapp​​.

Bledi · 22 September 2024

★★★★★ 5/5

Google

Finally Exchanged contracts today after a very messy few days. Was all made very much easier with the help of all the team at Andrews Morden, especially Katie Andrews who even worked hard for me during what was supposed to be her Holiday. Antonelli singers and Georgina James-Howes also doing a great job in finding me a buyer in the first place... Well Done do you all and big thankyou from me

Matthew · 29 July 2022

★★★★★ 5/5

Google

Hello I'm  highly recommended Andrews service's. We are very happy for quick rensponce and thinking about their clients and their requirements. Thanks to Andrews we found our house that fulfills all our requirements. Thank you. Elvis is the best!! Greg and Agnes

Agnieszka · 8 September 2021

★★★★★ 5/5

Google

Antonelli was really helpful and answered all of our questions during the stress of buying our first home during a national pandemic. He put us in contact with an amazing mortgage advisor and I couldn't recommend his service more. Thank you.PositiveResponsiveness, Quality, Professionalism

Ashly · 20 June 2021

★★★★★ 1/5

Google

Terrible office to deal with. My partner and I were looking to buy a property together. We made an offer on a house and waited over a week to hear from anyone. Andrews morden fed me constant lies and used stalling tactics. I wasn't kept in the loop at all. A very toxic and unprofessional sales team. Such a shame as their mitcham branch is a delight to deal with. Morden office never answers phone calls or kept me in the loop. My agent emailed them in the end after days of their calls being unanswered and they didn't respond instead I was told just more lies how they couldn't reach my agent and handt heard from them.i was copied in the email from my agent to confirm our buying position. very unprofessional great example of an awful agency to deal with.avoid as much as possible.

Mary · 1 November 2022

★★★★★ 5/5

Google

Kinda was helpful, nice and polite

Bosco · 27 July 2024

★★★★★ 5/5

Google

laila is very friendly and nice thorough out the procedure.she is so cooperative and explain everything very nicly.

Ayan · 20 October 2025

★★★★★ 1/5

Google

Very very poor. Can never get through and they never follow up once you do get through on a rare occasion. Edit: I tried the number below provided by Antonelli - it's the same number that I been calling and nobody picks up on. I am not sure why you dont have my details on the system because I have been at the same property for nearly two decades now. I have not been able to get through my property manager for months now. We are nearing the end of our tenancy agreement (less than a month) and nobody is contacting us at all. Going to open a case with TPO as this is just sheer unprofessional and infuriating. They used to be great but the standards dropped so far its unbelievable. Would give less stars if possible.

Raza · 29 July 2022

★★★★★ 5/5

Google

Tracy was a great help in what was a very difficult process. Tracy and the team always communicated clearly and frequently and did their best to keep the process moving.PositiveResponsiveness, Professionalism

Nathan · 20 June 2022

★★★★★ 5/5

Google

We have decided to sell our house with Andrews in particular with Brian Barnsby and we were very pleased with the service we have received. He went above and beyond to ensure the sale of our property goes through. We can't thank and recommend him enough.

K · 22 September 2024

★★★★★ 1/5

Google

They constantly spam me with emails. Different agents, sending me the same singular house to my personal email. I've spoken to them over the phone, I've replied to their emails multiple times, they just won't stop sending me more properties despite the fact I've stated on numerous occasions I'm not looking?!! It's insane!

Natasha · 20 May 2024

★★★★★ 5/5

Google

Good team, timely updates. We purchased our property through them, liked them so much we used them when we came to sell.

Matt · 24 July 2025

★★★★★ 5/5

Google

We couldn't have asked for a better estate agent to help us sell our property. Julia Francis was by our side all the way and we were able to sell and buy the property we wanted. Thank you so much for all your hard work, dedication and professionalism. It could only be a 5 star review.PositiveResponsiveness, Quality, Professionalism, Value

Sandra · 27 August 2022

★★★★★ 5/5

Google

I had a fantastic experience working with Laila Von Trapp to find a tenant for my flat. She was incredibly helpful, professional, and proactive throughout the entire process.

Anca · 22 April 2025

★★★★★ 5/5

Google

We bought our first home through Andrews (Morden branch). Brian was instrumental in guiding us through the process, always helpful, updating and imparting advice. The whole team has been awesome and without their professional advice and guidance, we would not have achieved our goal. Thank you very much.

Pasupati · 15 July 2023

★★★★★ 5/5

Google

The Team did a fantastic job,they help me to buy a house...My agent Julia was very helpful for as...I really thank you very muchPositiveResponsiveness, Quality, Professionalism, Value

Blero · 20 June 2022

★★★★★ 5/5

Google

Kinga is a nice and very good agent.

珊珊樂園 · 21 January 2024