Every review we hold for the Morden office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe decided to sell our house through Andrews after meeting with Brian Barnsby. Everything went smoothly and Brian went above and beyond to ensure the sale went smoothly.
Sarah · 26 October 2024
Agent replied · 9 November 2024
Thank you, Sarah! We're thrilled to hear Brian exceeded your expectations and made the process smooth. Your kind words mean a lot to us. Best Wishes , Lisa
★★★★★ 5/5
GoogleI would like to thank Darren Monks from Andrews Morden for taking care of us and guiding us through the process of selling a home. Darren was professional, understanding and always positive!
Chandni · 27 July 2024
Agent replied · 26 August 2024
Thank you for the five star review. Fantastic to see that Darren has been on hand to help you through each step of selling. Thanks again, Rhys
★★★★★ 5/5
GoogleI would like to recommend Andrews Estate Agents for their professionalism and promptness in finding the right tenants for me in a short space of time. After meeting and having dealt with both tenants and agents I have been truly satisfied. I look forward to further dealings with Andrews Estate Agents. Well done and thanks to all the team! :)
Stella · 30 April 2025
Agent replied · 3 June 2025
Thank you, Stella, for your wonderful feedback! We're thrilled to hear about your positive experience with our team. Your satisfaction is our priority, and we look forward to assisting you again in the future. Best wishes, Jake
★★★★★ 5/5
GoogleAbsolutely brilliant from start to finish. Brian and his team sold my property in super fast time, at all times being both professional amd happy. I highly recommend you use Andrews Morden for your property requirements.
Piero · 20 April 2024
Agent replied · 19 June 2024
Thanks for the five star review, brilliant to see that Brian and the team at Andrews Morden sold your property in super fast time whilst being professional at all times . Thank you for the recommendation , Lisa
★★★★★ 5/5
GoogleLaila was fab. Really took the time to listen to what I was looking for and help me find a property that would suit what I need.
Darika · 12 August 2024
Agent replied · 26 August 2024
Thank you, Darika. We're happy to hear that Laila provided such attentive service and helped you find a property that meets your needs. Your feedback means a lot to us.
★★★★★ 5/5
GoogleWish I could give more stars! The Andrews Morden office is a pleasure to work with. Especially Rebecca Newbrook always ensuring things run smoothly! An asset to the company ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Lewis · 12 June 2024
Agent replied · 19 June 2024
Hi Lewis, what a brilliant review! Fantastic to see that Rebecca and the rest of the team at Andrews Morden were on hand to help you out. Thanks, Rhys
★★★★★ 5/5
GoogleMy wife and I have used the Morden branch of Andrews twice; first to buy our house and second to let it out as we were moving abroad.
From start to finish they have been extremely helpful and we are very happy with the service that they have given us.
The fact that Andrews have a charitable foundation was also a positive point, you seldom see this from property companies, so it is great that they do give something back.
Special mention to Mikesh, Kathy and Deyvid who helped us through this process with minimal fuss and were always there to answer our questions.
We would highly recommend Andrews, Morden and look forward to having an ongoing relationship with them.
Thank you!
Ben and Charlotte
AB · 1 March 2023
★★★★★ 5/5
GoogleRebecca Newbrook is excellent. She handled a recent emergency perfectly. Thanks very much for the speedy response!!
Shelley · 19 November 2024
Agent replied · 23 November 2024
Thank you, Shelley! We're thrilled to hear Rebecca handled the emergency so well. Your kind words mean a lot to us. Best wishes, Jake
★★★★★ 5/5
GoogleThank you so much to Elvis and Julia from Morden branch. You were very thorough and professional. You did a lot more for us than We ever expected. We really appreciated how you were on top of things and how you kept us informed every step of the way. Thanks to you we have our dream house.PositiveProfessionalism
Qamil · 27 August 2021
Agent replied
Good afternoon Qamil, thank you so much for taking the time to leave us a five star review. Julia and Elvis were both so pleased and we are so happy that we helped you find your dream home! Wishing you a very happy future there.
★★★★★ 5/5
GoogleSpoke to Laila and she was very helpful and friendly, took her time and gave me information to understand the market. Thank you Laila!
Jhuen · 5 June 2024
Agent replied · 19 June 2024
Thank you for the review. Amazing to see that Laila was on hand to help you out and give you all the information required to make an informed decision about your next move. Thanks, Rhys.
★★★★★ 5/5
GoogleVery professional team. Absolutely reliable.
Thank you Kinga for helping me with my new rent. So much attention to every detail.
Anna · 27 July 2024
Agent replied · 26 August 2024
Hi Anna, great to see Kinga and the team have been on hand to help you out with everything you've needed. Thanks again, Rhys
★★★★★ 5/5
GoogleWe have had such a fantastic service using Andrews Morden to find our first home. We viewed over a few months with Julia Francis and she never met you without a smile. Extremely friendly and cheery and you could tell she simply loved her job and we always looked forward to all our viewings with her. Spoke to Georgie Howes over the phone and she was great at getting us help a few times. Once we got the one, Katie Andrews took over until completion and has been such a pleasure to work with! So lovely, approachable and professional, she always kept us in the loop with regular calls, updates and emails all throughout. Very efficient and liaised with all parties to check progress, secure dates, etc, which kept us on track with a quick turnaround to the day we got our keys! Special thanks to you Katie and all at Andrews Morden and highly recommended by us! Such a great team!
Isabella · 29 July 2022
★★★★★ 5/5
GoogleMyself and my partner had a viewing yesterday with lovely Laila. We loved the property and Laila supported us with all the information we needed. I can’t thank her enough for all her support and reassurance as moving is such a stressful process.
Alexa · 4 July 2025
Agent replied · 2 September 2025
Hi Alexa, thank you for your wonderful feedback! We're thrilled to hear that Laila made your viewing experience enjoyable and stress-free. Your kind words mean a lot to us. If you need further assistance, feel free to reach out. Best wishes with your move , Lisa
★★★★★ 5/5
GoogleThank you Kinga for arranging the viewing and showing us the flat today, which has been so helpful. Much appreciated.
Hyun · 27 July 2024
Agent replied · 26 August 2024
Thank you so much for the review. Fantastic to see that Kings was so helpful to you. Thanks again, Rhys
★★★★★ 5/5
GoogleSameer and Mikesh were absolutely fantastic! I can’t thank them both enough. Excellent service, honest, kind and professional. Best experience and we moved into our wonderful home thanks to them! Highly recommend!!
Bethan · 18 November 2023
Agent replied · 25 November 2023
Hi Bethan, we really appreciate you taking the time to leave us a five star review. It's so fantastic to see that you've had an excellent service from Sameer and Mikesh. We know they always strive to deliver the best experience for our customers and they certainly know that honesty is at the heart of building strong relationships. Thanks again, Rhys
★★★★★ 5/5
GoogleBeing a first time buyer is scary enough but thankfully and luckily, I had masses amounts of help from Julia Francis. I must just say how helpful Julia was in identifying the ideal property for me. She kindly facilitated a number of viewings and was an excellent intermediary between myself and the vendors over any issues which might have arisen.
She kept me fully informed of my quest to secure the property and when the process seemed to be getting bogged down, through her calm clear manner was able to reduce my stress levels and reassure me. I felt looked after throughout the entire process.
Her professionalism and extensive knowledge and experience, helped me to understand the requirements better and I always knew what was going on.
From start to finish Julia has been a joy to deal with and I would strongly recommend her to anyone. She has certainly made the whole experience more memorable and I look forward to using their services in the near future.PositiveResponsiveness, Quality, Professionalism, Value
Susan · 20 June 2022
★★★★★ 5/5
GoogleGlad to see some positive reviews because my experience over the past few weeks has been horrendous. Cannot believe that there are companies that completely ignore their customers. I've emailed Laila countless times for a simple request of returning my deposit, had an initial response and then radio silence. Called the office on a few occasions and always get the voicemail.
Perhaps Andrews work on much longer ETAs than I am used to but at least state what those are. Tried the instant chat on the website today to try and get a message across to the team as a last resort. PS: I am still waiting.......
Unfortunately, I have to give a minimum of 1 star.
Edit: Re - adjusted to 5 stars as the response has been quick and efficient since my last chaser and this review. It may have been a bit harsh giving a 1 star based on one person at the organisation.
Sunny · 4 November 2023
Agent replied · 25 November 2023
Hi Sunny, thank you for your feedback and sorry to see that you've felt in necessary to leave us a one star review.
As you can appreciate we take every review seriously and constantly looking to see how we can improve our service for all our customers. I know you have already had contact recently from our CEO Carl and rest assured this matter has been passed to our head of lettings who will be getting in touch with you to discuss further with a view of resolving.
Many thanks, Rhys
★★★★★ 5/5
GoogleAfter having had my property listed on the market for over a year with no luck, Andrews approached me and offered for me to relist with them. From the very beginning, the entire team were extremely helpful and professional. They are a very punctual, pro-active and responsive team - a special shout out to Julia, Katie and especially Elvis for all the support. Thank you for helping me sell my flat when no one else could.PositiveResponsiveness, Quality, Professionalism, Value
Reza · 20 June 2022
★★★★★ 5/5
GoogleI recently had a pleasure to have my relocation to a new flat to be coordinated by Andrew's Property management. The whole process was completed within 2 weeks from the day i viewed the property and the day that i had the keys in my hand. …
Vjaceslav · 22 April 2025
Agent replied · 10 December 2024
Thank you, Vjaceslav! We're thrilled to hear about your positive experience with Laila and our team. Enjoy your new home! Best wishes, Jake
★★★★★ 5/5
GoogleFantastic experience! Boyan from the sales team was incredibly professional, knowledgeable, and always went the extra mile to ensure a smooth process. His communication was excellent, keeping us informed every step of the way. Highly recommend Andrews for anyone looking to buy or sell in the area!
Damian · 22 April 2025
Agent replied · 22 April 2026
Thank you, Damian, for your wonderful feedback! We're thrilled to hear about your fantastic experience with Boyan and our team. Your recommendation means a lot to us. We look forward to assisting you again in the future! Best wishes , Lisa
★★★★★ 5/5
GoogleRebecca is a very professional, organised, and communicative Senior Propery Manager. It's been always a pleasure to work with her.
Marta · 5 June 2024
Agent replied · 19 June 2024
Hi Marta, thank you for the five star review. Great to see Rebecca has been very professional and provided you with great communication. Thanks for sharing, Laura.
★★★★★ 5/5
GoogleI recently spoke with Laila over the phone in regards to a property that I had enquired about. Her customer service and kindness was outstanding, she was reassuring & eager to help which hasn’t always been the case when going through other estate agents. Would definitely recommend
Sophie · 4 April 2025
Agent replied · 22 April 2026
Hi Sophie, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Laila. Your recommendation means a lot to us. If you need further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleAstounding service from Laila and Sarah!
They have been extremely pleasant & accommodating with the whole renting process since day one. They’ve always put our minds at ease and kept us in the loop! They are indeed the best Andrews’ team!
From Joefrey & Rhea
Joefrey · 22 April 2025
Agent replied · 22 April 2026
Thank you, Joefrey and Rhea, for your wonderful review! We're thrilled to hear about your positive experience with Laila and Sarah. Your kind words mean a lot to us at Andrews Morden. If you need any further assistance, feel free to reach out. Best wishes, Jake
★★★★★ 5/5
GoogleThe rental team were fantastic! Many thanks to Mikesh, kinga and Sameer for all your help and support in finding tenants for my property.
Donna · 20 February 2024
Agent replied · 19 June 2024
Hi Donna, thank you for taking the time to write us a five star review, fantastic to see our team were able to help! All the best, Laura.
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