Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.
★★★★★ 5/5
The Trusted AgentExemplary service
From start to finish, Mason Kelly provided an excellent service in helping me sell my house. They showed a detailed understanding of the local market and provided an informed view on the value of my property. They were communicative throughout the entire sales process, always approachable, and extremely helpful when I required a status update. I am an absolute fan of great customer service and Mason Kelly provided nothing but that.
Paul · 12 March 2016
Agent replied · 15 March 2016
Thank you Paul for instructing Mason Kelly in the first place. I firmly believe that when selling and buying property its a two way relationship with the agent and the seller, that's exactly what we had. I arranged the viewings you granted access, and let me get on agreeing a sale on the first day at full asking price.
★★★★★ 5/5
GooglePurchased a property through Knight Edmonds and don’t think it would have happened successfully without the wonderful sales progressing done by Siobhan, a real star who will always have my thanks for her diligence and professionalism.
Darren · 3 June 2025
★★★★★ 5/5
The Trusted AgentA Fantastic service from start to finish
A fantastic service from start to finish Craig went the extra mile to make sure that the property completed and went out of his way on lots of different occasions I would highly recommend using Mason Kelly to sell your next home as the communication and overall experience was exceptional well done Craig
Warren · 31 May 2018
★★★★★ 5/5
GoogleSmooth and timely renting process
Dotun · 26 March 2026
★★★★★ 4.8/5
The Trusted AgentVery personal service
I was recommended by a friend to use Craig as my Agent when I was thinking of selling my house. Throughout the whole process Craig has been amiable, cheerful & most helpful. I would certainly recommend Craig as a very efficient & approachable Agent.
Anne · 28 June 2021
★★★★★ 5/5
The Trusted AgentBest Estate Agent out there!!
Dealing with Craig and Mason Kelly is an absolute pleasure, friendly, approachable, professional. Craig always goes that extra mile to sort everything out and does not stop til whatever needs doing is complete. Would not use anyone else now for any business in regard to property. Very reasonable costs and excellent customer service.
Michael · 15 February 2017
★★★★★ 5/5
GoogleWe found Craig extremely proactive in selling our 4 bed house in Walton Park.
They came recommended by 2 different friends, that’s how we chose them. 100% recommend their services.
Mark · 13 March 2023
★★★★★ 5/5
GoogleSwift and efficient move into my new apartment, both members of staff I dealt with were friendly, welcoming, and accommodating, and they explained terms in good depth of detail. Would use their services again.
Oliver · 8 June 2025
★★★★★ 5/5
GoogleReally quick and easy process to follow.
Sindi · 26 February 2026
★★★★★ 5/5
GoogleIt was very smooth, easy and effortless.
Florence · 26 February 2026
★★★★★ 5/5
GoogleThese have been very supportive while applying.
Lee · 26 February 2026
★★★★★ 5/5
GoogleCraig was a very resourceful estate agent, always on hand to offer support and advice, out of all the estate agents we’ve used by far the best and reliable.
Kayleigh · 15 March 2023
★★★★★ 5/5
GoogleSuch an easy and efficient process
Leah · 26 February 2026
★★★★★ 5/5
GoogleA pleasure to deal with Paul
Maureen · 26 February 2026
★★★★★ 5/5
The Trusted Agent6 Weeks from Offer to Completion
I can't rate Mason Kelly high enough. Craig did a fantastic job in marketing my property and securing a beyond expectation offer and it took just 6 weeks from accepting an offer to completing. Furthermore, Mason Kelly's fees were less than half the price of the competition.
Great job Craig, thanks.
Tony · 31 July 2017
★★★★★ 5/5
GoogleSuper helpful and friendly staff. Helped me find a property to rent in Brentford and the whole process was seamless. Would recommend to anyone.
Daniel · 2 July 2024
Agent replied · 2 July 2026
Thank you Daniel and we all hope everything is going well in your new flat and so close to everything that is happening in Brentford. See you on the High Street.
★★★★★ 1/5
GoogleWorst app and unprofessional team
Sahil · 26 February 2026
★★★★★ 5/5
GoogleVery easy to deal with
Gregg · 26 February 2026
★★★★★ 5/5
GoogleAlex and victoria have been very helpful amd communicative throughout the letting process. They also found excellent tenants. Would highly recommend
Margaret · 3 October 2025
★★★★★ 1/5
GoogleHad a worst experience with Knight Edmonds. After having flat booked a month before they denied having flat keys just couple of days before shifting. They was quite frustrating experience for us.
Pankaj · 3 June 2025
★★★★★ 5/5
The Trusted AgentWonderful, personal service! Would highly recommend
Craig at Mason Kelly has been fantastic every step of the way, it was lovely to be treated as a person and not a number, a completely different experience to other agents I've used in the past. The whole experience was completely stress free.from start to finish-thanks Craig!
Lucy · 9 November 2018
★★★★★ 5/5
GoogleThorough, comprehensive and articulate.
John · 26 February 2026
★★★★★ 5/5
GoogleIt’s easy and straightforward
Salawudeen · 26 February 2026
★★★★★ 5/5
GoogleVery good Craig is extremely helpful would fully recommend
Luke · 3 March 2021
Agent replied
Luke it was a pleasure to meet you and your family today. Thank you for your kind words and I will do all I can to help you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
