5/5
Good experience and easy to understand

Trusted Agent profile · Milton Keynes · Buckinghamshire
Verified
★★★★★
766 reviews across 3 platforms
Mason Kelly Property Consultants, 314 Midsummer Boulevard, Milton Keynes, Buckinghamshire, MK9 2UB
Mason Kelly Property Consultants's office in Milton Keynes, Buckinghamshire, at Mason Kelly Property Consultants, is rated 4.3 out of 5 across 766 reviews on three platforms, including 677 Google reviews rated 4.3.
Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.
5/5
Good experience and easy to understand
5/5
Tom, thank you for your feedback. If you could let me know what happened and who with I can look into it .Looking on our system we do not have an applicant by the name you have provided. Please let me know what we can do. Kind regards Craig Kelly
1/5
An organisation run by very incompetent management - they’re running more than two years behind on registering land/property so if you’re coming up for a remortgage, it means you can’t remortgage, then they don’t do an urgent expedite when you request it, they don’t respond to any communications as they’re too busy, they don’t respond to complaints because they’re too busy - so it begs the question, what are they actually doing. Again, it’s another lazy government department
1/5
Keep getting invitations to coffee mornings at a scamming old folks home, addressed to someone who doesn't exist so can't unsubscribe. One of these days I'm going to show up for the canapes and spoil their sales pitch
1/5
Been called, texted, and emailed many times for viewing appointment. At the property, Mr M pointed his finger at us and said: "is it you having an appointment? You can't view the property!!"You have a child". The land lord won't accept it. Then he left. I was standing there for 2 minutes just in awe and silence wondering what just happened trying to comprehend. Really, I thought he was confused. On his defense he was in a hurry to catch something. That's fine I understand a landlord choice of renting . The 1 star is for the poor body laguage and interpersonal skills he showed. Poor communications.
5/5
Rang to make an enquiry. Call was answered promptly by Arosin. She was very helpful and gave me all the information that I needed to know. After having read all the negative reviews I was indeed surprised to be assisted fully by Arosin, who was very professional, supportive and pleasant. Please keep up with the good work!!
5/5
Very easy and helpful
5/5
As a landlord, Craig was amazing in the process from start to finish, giving professional advice when needed and achieving a service that would was anything short I’ve seen in estate agency world….just wow.
5/5
Easy and simple service for referencing. Everything you could want really.
5/5
All good from start to finish
Craig was easy to work with and always turned up at the property for viewing on time as arranged. The process was smooth and straightforward.
It was great working with you too. I hope your Uncle has settled in nicely.
1/5
selling incorrect information - do not use! and do not use any company that pays these cretins for missinformation
5/5
Paul C was very helpful and efficient
5/5
Great customer service
5/5
Thank you Craig for all your help letting out a property. Extremely knowledgable and nothing is too much trouble!
1/5
So far the experience with goodlords has not been good!
1/5
Awful website they are not helpful they have no number
5/5
A fantastic service from start to finish Craig went the extra mile to make sure that the property completed and went out of his way on lots of different occasions I would highly recommend using Mason Kelly to sell your next home as the communication and overall experience was exceptional well done Craig
5/5
Sandra Goldsmith - Thank you for doing everything you did to get our sale completed. The service was great, communication was great and she was so lovely to deal with also. We would absolutely come back again!
5/5
Everything you could ever want in an estate agent; prompt, polite, friendly, personable, informative, responsive, helpful & reassuring throughout the entire process. Managed to get our property sold quickly with little fuss or hassle - I would highly recommend to anyone.
4/5
Trust worthy, fast, and still, professional.
5/5
Easy and efficient service! Thank you!
5/5
Helpful professional
5/5
I have been with Briscombe now since 2021 and only have positive feedback on my experience with them thus far. Jan, Laura and Mya have all been amazing, always quick to respond and assist where possible.
5/5
Excellent service from staff , very helpful and respectful
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I can’t speak highly enough about my experience with Mason Kelly! From the moment Craig took on the sale of my house his dedication and professionalism shone ...Read all 21 from sellers
Craig was the height of friendliness and openness from our first appointment. He told us what we needed to know about the property then gave us space to look ...Read all 4 from buyers
Mason Kelly is a professional,reliable, and friendly company with a good knowledge of the local area & industry. Being a Landlord, I can relax knowing my ...Read all 11 from landlords
We can't recommend Mason Kelly and Craig enough. We had an incredible experience with Mason Kelly throughout our tenancy. From the moment we signed the ...Read all 16 from tenants
Mason Kelly property consultants is run by Craig Kelly with over 30 years experience in selling and letting properties in Milton Keynes with a genuine passion for property and has the honest and straight talking approach and having lived in the area for over 37 years he has great knowledge of Milton Keynes. Having a virtual office based in Central Milton Keynes means we can still have pre booked face to face meetings but we don't have the cost associated with a traditional high street which saves us thousands of ££££'s per year which means our costs are less, which means you pay less. We will accompany ALL viewings, submit all offers and progress your sale all on a no sale no fee basis, we also provide bespoke sales brochures with floorplans, provide you with access to login in to our website and review viewings and feedback, offers and rental statements all from the comfort of your home or office or the beach. We cover Milton Keynes and the local area and surrounding villages & towns including Bletchley, Winslow, Hanslope, Haversham, New Bradwell, Wolverton, Newport Pagnell, Stony Stratford, Old Stratford, Buckingham, Olney, Sherington, Stoke Hammond, Stoke Goldington, Woburn, Woburn Sands, Wavendon, Aspley Guise. Call today for your FREE valuation. FOCUSED ON GETTING RESULTS. Visit www.masonkelly.co.uk/offers
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21 reviews from sellers, rated 4.9 out of 5 on average. For example, Sheelagh wrote: "I can’t speak highly enough about my experience with Mason Kelly! From the moment Craig took on the sale of my house his dedication and professionalism shone ..."
4 reviews from buyers, rated 5.0 out of 5 on average. For example, Hannah wrote: "Craig was the height of friendliness and openness from our first appointment. He told us what we needed to know about the property then gave us space to look ..."
11 reviews from landlords, rated 5.0 out of 5 on average. For example, Lee wrote: "Mason Kelly is a professional,reliable, and friendly company with a good knowledge of the local area & industry. Being a Landlord, I can relax knowing my ..."
16 reviews from tenants, rated 5.0 out of 5 on average. For example, Mariana wrote: "We can't recommend Mason Kelly and Craig enough. We had an incredible experience with Mason Kelly throughout our tenancy. From the moment we signed the ..."