1/5
This has been hilariously awful and i will never deal with any agency associated with goodlord in the future

Trusted Agent profile · Milton Keynes · Buckinghamshire
Verified
★★★★★
766 reviews across 3 platforms
Mason Kelly Property Consultants, 314 Midsummer Boulevard, Milton Keynes, Buckinghamshire, MK9 2UB
Mason Kelly Property Consultants's office in Milton Keynes, Buckinghamshire, at Mason Kelly Property Consultants, is rated 4.3 out of 5 across 766 reviews on three platforms, including 677 Google reviews rated 4.3.
Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.
1/5
This has been hilariously awful and i will never deal with any agency associated with goodlord in the future
1/5
After first registration on my whatsup which was also very difficult I was not getting sms on email well ,after few weeks I am trying to get sms again But I am not getting. Customer service is also worst
Hi Bakhtiar, thank you for your review. As explained to you on WhatsApp, only WhatsApp sends verification codes to activate numbers. It is not possible for us to send you the verification code, we provide you with the number to use with WhatsApp. Thanks
5/5
The best company I've ever dealt with
1/5
This place needs their fire alarms sorted out! Ringing through entire day and night on a sunday!
5/5
I’m happy about job well done goodlord
1/5
Very disappointing throughout
5/5
Professional, knowledgable and reliable agency with a modern approach
Having been a landlord for nearly 20 years I have encountered many agents, for both buying and letting properties. Mason Kelly are a breath of fresh air, they listen to your requirements rather than telling you what they think you need, they keep you posted with updates and enquiries, arrange viewings efficiently and give honest advise. I also like the fact that everything is paper free! Everything comes direct to your inbox, professionally presented, and easy to access and review. My most recent tenant also commented on how easy he found it dealing with Mason Kelly.
Thank you for your feedback, it is a great feeling when our customers are happy with our services.
5/5
Super useful to create boundaries between work and personal if using one device.
Thanks for your kind review Ben! Great to hear our service worked out for you.
5/5
Recently sold my house through Knight Edmonds, customer service and communication was amazing. I was very impressed with their valuing of the property, as this was spot on. They were always on time for viewings. Highly recommend, it’s hard to find an amazing estate agent!
5/5
Excellent service
Craig provided an excellent service from the minute we met with him, we were first time buyers and he made sure that we understood everything and kept us up to date the whole way through our purchase. Craig is very friendly and professional. If your looking for someone who will get the job done quickly we would definitely recommend Craig at Mason Kelly!!
4/5
Nice and clean environment. Staff are helpful. We'll recommend. Thank you. Linda
5/5
The HelpTeam are on the ball. Great to deal with.
1/5
The worth company ever. Never again. It is AI and they never help. They only want money
5/5
Thanks so much for all your help buying our first home, Craig. You made the process easy for us and were always available to reassure us and help out. Would definitely recommend Craig at Mason Kelly Property Consultants.
5/5
Very helpful and quick to respond to my requests. Really appreciated the support.
5/5
Very happy with the service they provide. Smooth and safe with the checks
5/5
Clear and precise very good
5/5
I cannot praise all the members of Knight Edmonds enough, I mostly delt with Evija and Lee who were both very helpful, nothing was to much trouble, and they always answered the phone cheerfully. Thank you.
Thank you for your kind works Dawn. You were an absolute pleasure to work with and I wish you all the best in your new home! Kind Regards, Lee Churchyard - Lettings Manager.
5/5
Professional, proactive and approachable.
Craig was a pleasure to work with, his professional, proactive and approachable nature made the process seamless and easier than expected. Whilst we eventually decided not to go through with the sale, Craig still remained supportive and understanding. Should we decide to move in the future, we would definitely use Mason Kelly and have no hesitation in recommending them to others.
5/5
Fantastic and response time very quick highly recommend
5/5
Had nothing but great communication and wonderful service, Victoria has helped me from start to finish and got the flat rented in such a quick time. Very impressed and greatful for the teams hard work and dedication.
5/5
The service we received from the whole team at Knight Edmonds whilst looking to let out our Property has been first class. I must also give special praise to Victoria who has made sure everything has run smoothly and efficiently. Highly Recommend!!
5/5
Great online support and sorted my enquiry out in one visit
5/5
Wow!! This is very perfect.. it works so well
Thanks for your kind words!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I can’t speak highly enough about my experience with Mason Kelly! From the moment Craig took on the sale of my house his dedication and professionalism shone ...Read all 21 from sellers
Craig was the height of friendliness and openness from our first appointment. He told us what we needed to know about the property then gave us space to look ...Read all 4 from buyers
Mason Kelly is a professional,reliable, and friendly company with a good knowledge of the local area & industry. Being a Landlord, I can relax knowing my ...Read all 11 from landlords
We can't recommend Mason Kelly and Craig enough. We had an incredible experience with Mason Kelly throughout our tenancy. From the moment we signed the ...Read all 16 from tenants
Mason Kelly property consultants is run by Craig Kelly with over 30 years experience in selling and letting properties in Milton Keynes with a genuine passion for property and has the honest and straight talking approach and having lived in the area for over 37 years he has great knowledge of Milton Keynes. Having a virtual office based in Central Milton Keynes means we can still have pre booked face to face meetings but we don't have the cost associated with a traditional high street which saves us thousands of ££££'s per year which means our costs are less, which means you pay less. We will accompany ALL viewings, submit all offers and progress your sale all on a no sale no fee basis, we also provide bespoke sales brochures with floorplans, provide you with access to login in to our website and review viewings and feedback, offers and rental statements all from the comfort of your home or office or the beach. We cover Milton Keynes and the local area and surrounding villages & towns including Bletchley, Winslow, Hanslope, Haversham, New Bradwell, Wolverton, Newport Pagnell, Stony Stratford, Old Stratford, Buckingham, Olney, Sherington, Stoke Hammond, Stoke Goldington, Woburn, Woburn Sands, Wavendon, Aspley Guise. Call today for your FREE valuation. FOCUSED ON GETTING RESULTS. Visit www.masonkelly.co.uk/offers
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21 reviews from sellers, rated 4.9 out of 5 on average. For example, Sheelagh wrote: "I can’t speak highly enough about my experience with Mason Kelly! From the moment Craig took on the sale of my house his dedication and professionalism shone ..."
4 reviews from buyers, rated 5.0 out of 5 on average. For example, Hannah wrote: "Craig was the height of friendliness and openness from our first appointment. He told us what we needed to know about the property then gave us space to look ..."
11 reviews from landlords, rated 5.0 out of 5 on average. For example, Lee wrote: "Mason Kelly is a professional,reliable, and friendly company with a good knowledge of the local area & industry. Being a Landlord, I can relax knowing my ..."
16 reviews from tenants, rated 5.0 out of 5 on average. For example, Mariana wrote: "We can't recommend Mason Kelly and Craig enough. We had an incredible experience with Mason Kelly throughout our tenancy. From the moment we signed the ..."