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★★★★★
895 reviews across 4 platforms
64 - 66 Borough Road, Middlesbrough TS1 2JH
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Michael Poole's Middlesbrough office at 64 - 66 Borough Road is rated 4.5 out of 5 across 895 reviews on four platforms, including 615 Google reviews rated 4.5. The 42 Facebook and 236 Trustpilot counts are for the whole business. Checked 9 October 2026.
615
Reviews on Google
This office
42
Reviews on Facebook
Business-wide
2
Reviews on View Agents
This office
236
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our broad property register includes Middlesbrough town centre, Linthorpe, Acklam, Ormesby, Tollesby, Brookfield, Longlands, and the entire TS3 and TS4 estates. Speak with us about any element of selling or renting your house. Talk to us about our auction department and why more and more sellers are selecting this method for a quick, hassle-free transaction. So, if you're at the beginning of your property adventure, searching for a renovation project, upsizing because you're bursting at the seams, downsizing now that the children have left the nest, or looking for an investment or rental property to add to your portfolio, then call in or give us a call.
Every review we hold for the Middlesbrough office, from every platform, shown as written. First names only.
5/5
GoogleI have found Danny and his team to be great throughout the sale of my property. I was kept fully updated throughout the process. I would certainly recommend!
Dear Victoria, Thank you for leaving us a 5* review. We are delighted to hear that Danny and his team provided you a great service throughout your property sale. We look forward to helping you again in the future. Kind regards, Zoe Streets Ahead
5/5
TrustpilotExcellent service from Tracey and her…
Excellent service from Tracey and her team. They went above and beyond taking care of the sale of my late brothers property. They kept me updated with dates and times regarding viewings and subsequent buyers responses. I would highly recommend Pooles as an agent for selling your property.
5/5
TrustpilotMichael Poole have done a great job…
Michael Poole have done a great job helping us through our purchase which was difficult due to probate. Stacey Holmes was excellent.
5/5
GoogleBig thank you to Sophie and Craig. Not the smoothest experience due to external factors outwith anyone's control. They kept at it, and everything turned out great. Sophie is excellent she went over and above to help. Highly recommend Michael Poole.
Hi Linda, thank you for your feedback! We’re thrilled to hear that Sophie and Craig were able to assist you despite the challenges. It’s wonderful to know that Sophie went above and beyond to help, and that everything turned out great in the end. We appreciate your recommendation and are glad we could support you through this process. Best regards, Team MP 💙
5/5
GoogleThanks to the collaboration of Mix we have been able to find a property that we wanted so much. Given the current very complicated situation, this professional has helped us throughout this process. We are really very grateful, the agencies need more people who are as helpful, honest and kind as Mix is. Now we can enjoy and spend incredible moments with our family.
5/5
GoogleI was assisted by Lewis Gardner in my recent search for a flat in Croydon and want to comment in gratitude for the support he provided me in that time. He took time to really understand my priorities and worked hard to match properties to these without push or pressure. Although in the end, a property that best suited me was on the market from another agent, I wanted to share this note of appreciation for the work Lewis did. He made my search significantly more productive and enjoyable.
5/5
TrustpilotSuperb service
The structured client first approach by the team at Michael Poole , Guisborough led by Jack, and Alisha was excellent . Preparedness, thoughtful and knowledge of the local market was superb, cannot recommend highly enough
5/5
GoogleI’ve had a great experience working with Mohammed. He has really taken into account my needs as a first time buyer and shown me really good properties from the offset. I hope to complete on a property soon with his help! A credit to the Mohammed’s expertise as he has been happy to answer the endless questions I have. I will certainly be recommending him to friends and family.
Dear Marie-Claire, Thank you so much for your kind words! We’re delighted to hear that Mohammed has been so attentive and supportive throughout your journey as a first-time buyer. He’ll be thrilled to know his guidance and patience with your questions have made such a positive impact. We truly appreciate your recommendation and look forward to helping you complete on your new property soon! Kind regards, Zoe Streets Ahead
5/5
TrustpilotHelpful and caring.
The Thornaby team were helpful and,always available to answer any questions. They went the extra mile to help and keep us informed. Jack was especally helpful.
5/5
TrustpilotI have just sold my house using Michael…
I have just sold my house using Michael Poole I dealt with Craig throughout he always picked up my calls when I had questions /queries kept me informed at all times. Overall great experience would recommend.
3/5
TrustpilotDisappointed
I have Been renting through MP for 9+ years but I had to leave due to LL selling, I’ve had no trouble with MP up until I was leaving, I had no contact or help from anybody after the sect 21 to help me find anything new?, eventually after finding a new property to rent I had issues with them delaying my reference despite not missing a payment in 9 years!! I’m glad I cancelled my Standing order as I was billed for the month after my tenancy ended as they had failed to update Melanie in accounts that I had gone. I received no apology, just a standard response “system hadn’t been updated” -I left my flat in great condition and it’s 3 weeks before I get my deposit back , I can afford it but how are people supposed to pay a deposit whilst waiting repayment of another. Not good enough.i was thinking about 4 stars however decided on 3, when you can spend an lifetime in building a legacy up but it takes one stupid mistake in letting it fail! Shame
5/5
GoogleNothing is conventional about Aibha. From the way her name is spelt versus the way it is said 🫣. If you aren't taken by her name, then you would by her gorgeousness. And if those two don't, you won't escape the excellence with which she carries out every viewing. I am thankful that you stayed patient with me to get a house. My orders were tall, my husband is picky, yet you stuck with me. I am mostly touched by how you remember me with every new house that springs up on the market. I have met many streets ahead agents, NONE have taken us as personal as you have.
5/5
GoogleHad a great experience with Michael Poole. Aslan was very helpful and went through the renting process with me and gave me all the factual info I needed. Thanks again.
Thank you, Yasmeen! We're so pleased to hear you had a great experience. Aslan will be glad to know his support and guidance made the renting process easier for you. Thanks again for your kind words!
5/5
TrustpilotWe viewed a property that was for sale…
We viewed a property that was for sale with Micheal Poole on December 30th 2025 and made an offer via email on the 30th. Although the office was closed on the 31st the office manager rang me from home. The offer was accepted. Though out the whole process Marian Gilhooly constantly kept in touch with updates. She was supportive, encouraging when things slowed down and incredibly helpful and professional. I don’t think that anything was too much trouble for her , she simply could not do enough for us. We are looking forward to receiving the keys to our new home next week and also looking forward to seeing Marian again.
5/5
GoogleMixalis was really helpful and supported me throughout the whole process. You can truly see the agency’s professionalism and reliability. Highly recommended.
Dear Nelly, Thank you so much for your wonderful review! We’re thrilled to hear that Mixalis provided such helpful support throughout your process. Your kind words about our professionalism and reliability mean a lot to us. We really appreciate your recommendation! Kind regards, Zoe
5/5
TrustpilotBuying a house with Michael Poole has…
Buying a house with Michael Poole has been brilliant Sophie has been great always willing to help whenever needed, very attentive to all my questions also very friendly manner would recommend totally 🙂 super star ⭐ to you Sophie
5/5
GoogleIt’s a pleasure working with Mohammed - he has been great when it came to his availability in scheduling viewings, helpful in providing answers to my endless questions and quick in responding to my requests. He understood my needs and concerns as a first time buyer and he has been working hard to help me find the ideal property.
Dear Alexander, Thank you so much for your fantastic 5-star review! We’re delighted to hear that Mohammed made your experience as a first-time buyer smooth and supportive. It’s wonderful to know he was attentive to your needs, quick to respond, and helpful throughout the property search. We’ll be sure to pass on your kind words - he’ll be thrilled! Thank you for choosing Streets Ahead. Kind regards, Zoe Streets Ahead
5/5
GoogleMaya has been brilliant. She’s professional, polite and keeps you updated at every step.
Dear Yorgos, Thank you for your kind feedback. We are thrilled to hear that Maya provided such a professional and attentive service. It is wonderful to know that she kept you updated at every step and made your experience smooth and positive. We truly appreciate you taking the time to share your experience. Kind regards, Zoe Streets Ahead
5/5
TrustpilotMy experience working with the Michael Poole Eston Team.
I had in the past used Michael Poole as a leasing agent and found them to be effective and professional. Selling my rental property from overseas (Canada) was made relatively easy thanks to the expertise and professionalism of the Michael Poole Eston Team. I have no hesitation in recommending the Michael Poole Eston team as first class leasing, property management and selling agents. Mike from Canada.
5/5
TrustpilotValuation
We have recently had a valuation and subsequently listed our property for sale, following the service we received from Jack. Whilst we could have used a cheaper agent, we felt the service and professionalism from Jack was exceptional, he was very knowledgeable and answered all questions relating to the selling process. The listing process was very efficient, and we hope to see prospective buyers soon.
5/5
GoogleMy experience with George is been massive his patience with me throughout the renting process he's a Gentleman. His team work his commitment and good communication skill.Above all handsome man with respect for everyone.
Dear Bismark Boateng, Thank you for leaving us a 5* review. We are delighted to hear that George from our Croydon Central team provided you with great customer service during your property search. We wish you all the best in your new home. Kind regards, Zoe PA to Director
5/5
GoogleBig thanks to Mo and Jude from the Bromley team who were really great. Thanks Pawel as well for setting up the viewings. Really insightful team.
5/5
GoogleReally good experience from start to finish. Special thanks to Craig and Sophie, The Middlesbrough branch, who were always there to help with the few problems that arose. Thanks for your help and guidance.
Thank you so much for your kind words, Bernadette! We’re thrilled to hear that you had a positive experience with our Middlesbrough branch. Craig and Sophie will be delighted to know their efforts were appreciated. If you need any further assistance, please don’t hesitate to reach out. 😊🏡 …
5/5
GoogleHelen has been super helpful and a key player in the sale of my property with MP. The information was flowing faster through her and she helped join the dots and bring people together.
Thank you, Hillary! We're so glad Helen could assist with the sale and help make everything run smoothly. We appreciate your kind words! 😊 …
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Michael Poole's Middlesbrough office has 895 reviews across four platforms: 615 on Google, 42 on Facebook (across the whole business), 2 on View Agents, 236 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Michael Poole Middlesbrough is rated 4.5 out of 5 across all 895 reviews, and 4.5 out of 5 on Google from 615 reviews, checked 9 October 2026.
Michael Poole Middlesbrough, 64 - 66 Borough Road, Middlesbrough TS1 2JH.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.