Every review we hold for the Middlesbrough office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
GoogleBradley Snape
I was delighted by the service I was provided by this young man
Cant say enough good things about him...he was a true gentleman!
Sincere ,genuine and honest
On the ball, knew exactly the kind of property I was looking for after our first viewing so we didn't waste each others time viewing unsuitable properties
Thanks for all your help Bradley in making my property search so smooth and enjoyable and stress free with your reassurance of sorting everything effortlessly!
Shahla Β· 22 May 2019
β
β
β
β
β
1/5
GoogleVery poor
Usually reply within 3 Days
Borough Road branch
Edward Β· 15 May 2024
Agent replied Β· 6 February 2024
Hi Edward, I am sorry to hear this. Please could you email me at rosie.dowd@michaelpoole.co.uk and I'll look into this further with management.
β
β
β
β
β
5/5
GoogleWorked with Myles, he was very efficient, informative and very friendly. He made the process of renting a lot more pain free, for which I am very appreciative :)
Ioni Β· 22 May 2020
β
β
β
β
β
5/5
GoogleHad a great experience with this branch. Salma was so helpful and always made sure she went the extra mile for me! Couldnβt have asked for better service :)
Saba Β· 22 May 2020
β
β
β
β
β
5/5
GoogleReally good customer service from the streets ahead team, especially Vanessa who has been really kind and professional to work with and Ras who went the extra mile to help sort out maintaince issues. ο»Ώ
Aneika Β· 22 May 2015
β
β
β
β
β
5/5
GoogleCatherine was very polite and honest about the properties she showed us. She was able to answer all of our questions and was very helpful.
David Β· 22 May 2021
β
β
β
β
β
5/5
GoogleFaye was an absolute star. Professional, friendly, knowledgable I cannot thank her enough for everything she has done.
If I could give more than 5*s I would.
Thank you Faye! Keep being fabulous!
Holland Β· 22 May 2018
β
β
β
β
β
5/5
GoogleFantastic experience moving in! In particular Sophia Coughlan was incredibly helpful and answered what must have been a barge of questions from me very professionally and almost immediately at all times! Would recommend!
Kes Β· 22 May 2018
β
β
β
β
β
5/5
GoogleBradley Snape was indespensable in my hunt for a property. Nothing was too much bother for him, and he made what usually proves to be a nightmare, plain sailing. π β¦
Craig Β· 22 May 2019
β
β
β
β
β
5/5
GoogleI would like to thank Salma, she was very helpful, easy to speak to and understood quickly what I was looking for. She was very good at offering tailored property matches.
Saimah Β· 22 May 2019
β
β
β
β
β
5/5
GoogleReally busy branch. Everyone friendly and willing to help as much as possible.
Victoria Β· 22 June 2025
β
β
β
β
β
5/5
TrustpilotGreat from start to finish
Great from start to finish
Fantastic communication throughout process
Professional and friendly service - would recommend
Mrs Β· 16 May 2025
β
β
β
β
β
5/5
FacebookJust wanted to give Vicki Phelps in particular, (and also a mention to Victoria Wood as well for rushing her curried noodles to come out to see me!) a well deserved 5 stars for the time and sheer effort she's put into selling my home for me. She keeps me posted on things when she's not even at work, when she's in bed and it's 11pm at night, if she's dealing with her kids and probably even emails me while she's in the shower!!!! Absolutely full of personality, bubbly and a wonderful dedicated member of staff! I've also got to mention Victoria in this too, absolutely lovely lady who is so polite and friendly and goes out of her way to help and accommodate. Both an absolute credit to your company and I truly wouldn't recommend any other estate agent xx
Kerri Β· 25 July 2018
β
β
β
β
β
5/5
FacebookReally lovely, helpful staff. Especially Claire who was always there to answer any questions anytime, and I had a lot. Highly recommended, made buying our house less stressful than it should have been
Hazel Β· 19 July 2017
β
β
β
β
β
5/5
FacebookVictoria Wood is the most helpful estate agent I had. She always immediately come back to you and are just lovely and helpful. I always get feedback from her after a viewing.
Henriette Β· 30 June 2018
β
β
β
β
β
1/5
GoogleUnhelpful, rude staff member with no sensitivity and a stick up her bottom. Not a shred of customer service skills and a terrible attitude. She needs to check how she is talks to people.
Robyn Β· 15 May 2022
Agent replied Β· 15 May 2026
Hi Robyn, I am sorry to hear about your recent experience. I've made management aware of this review.
β
β
β
β
β
5/5
GoogleThank you Georgina for all you help. Sold house at auction and it was really quick. Proffesional, friendly, understanding, helpful...the list goes on. Very happy with the service. Thank you kindly.
* Β· 7 February 2019
β
β
β
β
β
5/5
GoogleWhat can i say "Im just the happiest person in the world. And that is because of Myles Blair for his FABULOUS Advice.
During viewing time:
I was worrying about my Italian bedroom set, that the flat i wen't to view with Him the bedroom was too small. So he advice me to use the secand room as dressing room.
And i was like " what a fabulous idea, i think I'll take your advice,to do what you suggest and get the flat. So here I Am today.
If He didn't gave me that FABULOUS advice today i would be still looking for a place.
Because of the Fantastic service he give me " I would definitely recommend everyone to Street Ahead and make sure they look for Him"
(Excuse my English not my first language)
Flora Lyimo
FLora Β· 22 May 2018
β
β
β
β
β
5/5
GoogleI would highly recommend streets ahead, I did not purchase or sell through them but my buyer for my property wasnβt selling theirs and I wasnβt getting anywhere with my buyers/solicitors, so I called streets ahead in south Croydon and I was put in touch with Diane, she was very understanding and really helpful and chased our buyers and their solicitors and more importantly kept me updated throughout the whole process, thank you once again Diane, I am extremely happy especially as we have now exchanged
Jacqueline Β· 22 May 2018
β
β
β
β
β
5/5
Facebookwe would highly recommend Michael Poole to anyone thinking of selling there property, the staff at Stockton branch have been amazing, Marion Shannon, Andrea and Luke, they have kept us informed every step of the way and nothing has been too much trouble!!! Thank you once again!
Lynda Β· 14 December 2018
Agent replied
Thank you for your very kind commentsπ
β
β
β
β
β
5/5
GoogleThank you to Bradley, excellent customer service. Heβs very good at giving suggestions, really helpful, generous and funny. Thank you for helping me and my family, I really appreciate it.
Manousha Β· 22 May 2019
β
β
β
β
β
5/5
GoogleThank you Michael Poole for such excellent service
Ian Β· 15 May 2024
Agent replied Β· 6 February 2024
Thanks for 5-Stars, Ian!
β
β
β
β
β
5/5
GoogleThank you Georgina for all you help. Sold house at auction and it was really quick. Proffesional, friendly, understanding, helpful...the list goes on. Very happy with the service. Thank you kindly.
Deb Β· 16 September 2018
β
β
β
β
β
5/5
GoogleLewis Hay is a great person and very professional.
He helped me to find the right flat for my business and gave me a lot of useful tips.
Thank you so much Lewis!
Rosario Β· 22 May 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.