Trusted Agent profile Β· Middlesbrough, North Yorkshire

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Michael Poole Middlesbrough reviews

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

895 reviews across 4 platforms

64 - 66 Borough Road, Middlesbrough, North Yorkshire, TS1 2JH

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Michael Poole's office in Middlesbrough, North Yorkshire, at 64 - 66 Borough Road, is rated 4.5 out of 5 across 895 reviews on four platforms, including 615 Google reviews rated 4.5.

Google logo

4.5 / 5

615

Reviews on Google

This office

Facebook logo

4.3 / 5

42

Reviews on Facebook

Business-wide

View Agents logo

5.0 / 5

2

Reviews on View Agents

This office

Trustpilot logo

236

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Michael Poole Middlesbrough

Our broad property register includes Middlesbrough town centre, Linthorpe, Acklam, Ormesby, Tollesby, Brookfield, Longlands, and the entire TS3 and TS4 estates. Speak with us about any element of selling or renting your house. Talk to us about our auction department and why more and more sellers are selecting this method for a quick, hassle-free transaction. So, if you're at the beginning of your property adventure, searching for a renovation project, upsizing because you're bursting at the seams, downsizing now that the children have left the nest, or looking for an investment or rental property to add to your portfolio, then call in or give us a call.

Reviews

Every review we hold for the Middlesbrough office, from every platform, shown as written. First names only.

5/5

Google

Bradley Snape I was delighted by the service I was provided by this young man Cant say enough good things about him...he was a true gentleman! Sincere ,genuine and honest On the ball, knew exactly the kind of property I was looking for after our first viewing so we didn't waste each others time viewing unsuitable properties Thanks for all your help Bradley in making my property search so smooth and enjoyable and stress free with your reassurance of sorting everything effortlessly!

Shahla Β· 22 May 2019

1/5

Google

Very poor Usually reply within 3 Days Borough Road branch

Edward Β· 15 May 2024

Agent replied Β· 6 February 2024

Hi Edward, I am sorry to hear this. Please could you email me at rosie.dowd@michaelpoole.co.uk and I'll look into this further with management.

5/5

Google

Worked with Myles, he was very efficient, informative and very friendly. He made the process of renting a lot more pain free, for which I am very appreciative :)

Ioni Β· 22 May 2020

5/5

Google

Had a great experience with this branch. Salma was so helpful and always made sure she went the extra mile for me! Couldn’t have asked for better service :)

Saba Β· 22 May 2020

5/5

Google

Really good customer service from the streets ahead team, especially Vanessa who has been really kind and professional to work with and Ras who went the extra mile to help sort out maintaince issues. ο»Ώ

Aneika Β· 22 May 2015

5/5

Google

Catherine was very polite and honest about the properties she showed us. She was able to answer all of our questions and was very helpful.

David Β· 22 May 2021

5/5

Google

Faye was an absolute star. Professional, friendly, knowledgable I cannot thank her enough for everything she has done. If I could give more than 5*s I would. Thank you Faye! Keep being fabulous!

Holland Β· 22 May 2018

5/5

Google

Fantastic experience moving in! In particular Sophia Coughlan was incredibly helpful and answered what must have been a barge of questions from me very professionally and almost immediately at all times! Would recommend!

Kes Β· 22 May 2018

5/5

Google

Bradley Snape was indespensable in my hunt for a property. Nothing was too much bother for him, and he made what usually proves to be a nightmare, plain sailing. πŸ™‚ …

Craig Β· 22 May 2019

5/5

Google

I would like to thank Salma, she was very helpful, easy to speak to and understood quickly what I was looking for. She was very good at offering tailored property matches.

Saimah Β· 22 May 2019

5/5

Google

Really busy branch. Everyone friendly and willing to help as much as possible.

Victoria Β· 22 June 2025

5/5

Trustpilot

Great from start to finish

Great from start to finish Fantastic communication throughout process Professional and friendly service - would recommend

Mrs Β· 16 May 2025

5/5

Facebook

Just wanted to give Vicki Phelps in particular, (and also a mention to Victoria Wood as well for rushing her curried noodles to come out to see me!) a well deserved 5 stars for the time and sheer effort she's put into selling my home for me. She keeps me posted on things when she's not even at work, when she's in bed and it's 11pm at night, if she's dealing with her kids and probably even emails me while she's in the shower!!!! Absolutely full of personality, bubbly and a wonderful dedicated member of staff! I've also got to mention Victoria in this too, absolutely lovely lady who is so polite and friendly and goes out of her way to help and accommodate. Both an absolute credit to your company and I truly wouldn't recommend any other estate agent xx

Kerri Β· 25 July 2018

5/5

Facebook

Really lovely, helpful staff. Especially Claire who was always there to answer any questions anytime, and I had a lot. Highly recommended, made buying our house less stressful than it should have been

Hazel Β· 19 July 2017

5/5

Facebook

Victoria Wood is the most helpful estate agent I had. She always immediately come back to you and are just lovely and helpful. I always get feedback from her after a viewing.

Henriette Β· 30 June 2018

1/5

Google

Unhelpful, rude staff member with no sensitivity and a stick up her bottom. Not a shred of customer service skills and a terrible attitude. She needs to check how she is talks to people.

Robyn Β· 15 May 2022

Agent replied Β· 15 May 2026

Hi Robyn, I am sorry to hear about your recent experience. I've made management aware of this review.

5/5

Google

Thank you Georgina for all you help. Sold house at auction and it was really quick. Proffesional, friendly, understanding, helpful...the list goes on. Very happy with the service. Thank you kindly.

* Β· 7 February 2019

5/5

Google

What can i say "Im just the happiest person in the world. And that is because of Myles Blair for his FABULOUS Advice. During viewing time: I was worrying about my Italian bedroom set, that the flat i wen't to view with Him the bedroom was too small. So he advice me to use the secand room as dressing room. And i was like " what a fabulous idea, i think I'll take your advice,to do what you suggest and get the flat. So here I Am today. If He didn't gave me that FABULOUS advice today i would be still looking for a place. Because of the Fantastic service he give me " I would definitely recommend everyone to Street Ahead and make sure they look for Him" (Excuse my English not my first language) Flora Lyimo

FLora Β· 22 May 2018

5/5

Google

I would highly recommend streets ahead, I did not purchase or sell through them but my buyer for my property wasn’t selling theirs and I wasn’t getting anywhere with my buyers/solicitors, so I called streets ahead in south Croydon and I was put in touch with Diane, she was very understanding and really helpful and chased our buyers and their solicitors and more importantly kept me updated throughout the whole process, thank you once again Diane, I am extremely happy especially as we have now exchanged

Jacqueline Β· 22 May 2018

5/5

Facebook

we would highly recommend Michael Poole to anyone thinking of selling there property, the staff at Stockton branch have been amazing, Marion Shannon, Andrea and Luke, they have kept us informed every step of the way and nothing has been too much trouble!!! Thank you once again!

Lynda Β· 14 December 2018

Agent replied

Thank you for your very kind commentsπŸ‘Œ

5/5

Google

Thank you to Bradley, excellent customer service. He’s very good at giving suggestions, really helpful, generous and funny. Thank you for helping me and my family, I really appreciate it.

Manousha Β· 22 May 2019

5/5

Google

Thank you Michael Poole for such excellent service

Ian Β· 15 May 2024

Agent replied Β· 6 February 2024

Thanks for 5-Stars, Ian!

5/5

Google

Thank you Georgina for all you help. Sold house at auction and it was really quick. Proffesional, friendly, understanding, helpful...the list goes on. Very happy with the service. Thank you kindly.

Deb Β· 16 September 2018

5/5

Google

Lewis Hay is a great person and very professional. He helped me to find the right flat for my business and gave me a lot of useful tips. Thank you so much Lewis!

Rosario Β· 22 May 2016

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Michael Poole Middlesbrough

How many reviews does Michael Poole Middlesbrough have?

Michael Poole's Middlesbrough office has 895 reviews across four platforms: 615 on Google, 42 on Facebook (across the whole business), 2 on View Agents, 236 on Trustpilot (across the whole business).

What is Michael Poole Middlesbrough's rating?

Michael Poole Middlesbrough is rated 4.5 out of 5 across all 895 reviews, and 4.5 out of 5 on Google from 615 reviews.

Where is Michael Poole's Middlesbrough office?

Michael Poole Middlesbrough, 64 - 66 Borough Road, Middlesbrough, North Yorkshire, TS1 2JH.

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