Trusted Agent profile · London
★★★★★
410 reviews across 1 platform
167 Putney High Street, London, SW15 1RT
Stirling Ackroyd's office in London, at 167 Putney High Street, is rated 4.7 out of 5 across 410 reviews on 1 platform, including 410 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Stirling Ackroyd, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleThanks to Daria for being really helpful in securing us a house and the whole process that come with this. Would definitely recommend Stirling Ackroyd.
Hi George, thank you for your feedback. Wishing you lots of happiness in your new home - Amber
5/5
GoogleDaria was excellent in assisting me with setting up a new tenancy agreement.
Hi Charl, thanks for the 5* for Daria. We wish you all the best - Claire
5/5
GoogleMark has been a committed and charming agent throughout our search. He listened to our requirements, and showed us only the properties that fitted the bill, within our budget. He has been attentive, but not bombarding, and honest, which is a good thing! Highly recommend.
Hi Steph, Thank you for your lovely feedback regarding Mark and the Putney branch. Its fantastic to hear that your received such fab customer service! We wish you all the very best in your new home 😊 - Claire …
5/5
GoogleI've dealt with various estate agents over the years and can't say I've ever really had a positive experience with any of them, or any desire to do repeat business with any of them. I thought the shoddy service was standard for the industry, until using Stirling Ackroyd. Led by William Gunn, the team was extremely professional, organised and responsive. Genuinely a cut above the rest and I can't recommend enough. Will absolutely be looking to use them again in future myself too wherever possible.PositiveResponsiveness, Professionalism
Hi Max, thanks for taking the time to leave this amazing review for Stirling Ackroyd and our William Gunn! Its great to hear and William will be thrilled to read this, as are we! Wishing you all the very best and we thank you for choosing Stirling Ackroyd - Claire
5/5
GoogleMany thanks to Townends, especially to Mark Godfrey. Very responsive, true professional, and honest, he promptly provided all the necessary information that helped to find us the right place. Would highly recommend them for your property search.PositiveResponsiveness, Quality, Professionalism, Value
Hi Farida, Thank you for taking the time to leave feedback! Mark will be thrilled to read your very kind words! We wish you all the very best in your new home! - Claire
5/5
GoogleMark really put a lot of effort into finding the right flat for my girlfriend and I. He did a good research on the current offering and provided continuous support throughout. I highly recommend Mark if you are looking for your next home.PositiveResponsiveness, Professionalism
Hi Daniel- thank you for the five stars! Mark and the Townends Putney team will be thrilled they were able to help secure your new home. Wishing you and your girlfriend all the best- Amber
5/5
GoogleSuch an efficient viewing & offer process. Highly recommend! Darius was super well informed about the property & couldn’t have been more helpful.
Hi there, thanks for the great 5* and kind words for Daria who will be thrilled to read this. wishing you all the very best - Claire
5/5
GoogleA great agency that I would highly recommend. As a fresh graduate needing to rent my first place, David guided me through the process and was very patient with my endless questions, despite the timeframe being very tight. Daria also was lovely and helped with all the documents towards the end. The level of kindness in this agency is unmatched in the local area amongst other agencies. Thank you so much.
Hi Anna, thank you for your review and kind words. I am pleased we were able to answer your questions and offer you the assurance needed when looking for your new home. If you need anything, pleased don't hesitate to get in touch - Amber
5/5
GoogleTownends should be very proud to say that they have Ellie from sales as an asset to their company. She was out right one of the most professional, understanding and kind hearted estate agent I have ever dealt with. She listened cery carefully to my needs and understood what I needed to be done. She is an absolute credit to the sales team!! Definitely would recommend anybody whom wants to sell or buy to use Ellie as she will cater to all your needs. She doesn’t make you feel under pressure to do anything as I’ve had such experiences in the past with other estate agents being so pushy. She was so calm and caring and showed that extra plus 1% that you rarely get with other agents! She went that extra mile to make sure everything went down properly!! Defo would recommend her to anyone wanting to buy or sell! Just wanna say a big thank you to Ellie for being just a great down to earth sales person that doesnt just care about the commission but cares about you as the customer!! 5 stars all day everyday!!
5/5
GoogleDaria was very helpful and knowledgeable about the property and sorted the process very quickly for us - thank you!
Hi Ella, thank you for the 5* and lovely words for Daria 😊 who I know will be thrilled to read this. Wishing you all the very best - Claire …
5/5
GoogleMark has been incredibly helpful in our search. No time-wasting, very professional most importantly listened very attentively to what we were looking for. It was a pleasure to meet you and we are very grateful for your services.PositiveQuality, Professionalism
Hi Vee, thank you for your fab 5* review, Mark and the team will be thrilled to read this. Thank you for choosing Townends and we wish you all the very best in your new home 😊 - Claire …
5/5
GoogleDaria was really helpful and professional! Would definitely recommend working with her if you’re trying to find a flat in London !
Hi Rachel, thanks for the fab 5* Daria will be thrilled! We wish you all the very best in your new home - Claire
5/5
GoogleIt’s a really pleasant experience to work with Charles for our first home purchase. The communication is good and we were kept updated during the whole process.
Dear Yu, We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. Many thanks, Customer Engagement
5/5
GoogleJust wanted to thank Nicole for great support throughout the process. Would use again and highly recommend.
Hi Olivia, thanks for the 5* and kind words. Wishing you all the best - Claire
5/5
GoogleSo far my experience with Daria Kowalska has been very good. She showed the property and answered patiently all my questions. Even with a busy agenda of viewings back to back, she did not make me feel the viewing was rushed. On further contacts, she has been very helpful and diligent.
5/5
GoogleVery happy with their service. Professional and responsive. Good support throughout the entire process and very helpful with regards to all the paperwork, communication etc. Highly recommended. Special thanks to Luca who was my point of contact.PositiveResponsiveness, Professionalism
Hi Imran, thank you so much for your positive feedback and for taking the time to post this review 😊 It's our customers that allow us to constantly improve the way we do business, one of which we're really proud of, the quick response time you have experienced in the capable hands of Luca! Thank you for choosing Townends and we wish you all the very best - Claire
5/5
GoogleA great experience setting up our tenancy. Daria was extremely helpful.
Hi Anna, thanks for the 5 star and lovely review for Daria. We wish you all the best - Claire
5/5
GoogleGreat service - Daria has been incredibly helpful and helped push our tenancy agreement along - big thanks!
Hi Hannah, thanks for the 5* Daria will be so happy to receive this and we wish you all the best - Claire
5/5
GoogleWe dealt with Mark during our property search. He was very friendly, helpful and a great person to deal with. He actively communicated information on new properties as soon as they had come to market and made our search much easier.
Hi Lydia, Thank you for your lovely review, Mark and the Putney team will be thrilled! We wish you all the very best in your new home 😊 - Claire …
5/5
GoogleHayley was fantastic , when we spoke on the phone she was super helpful in my search for a property.
Hi there, thank you for the 5* and great words for Hayley who will be thrilled to read this! - Claire
5/5
GoogleAn agent Daria was super helpful and quite responsive. We’ll ask her again if we rent next time as well.
Hi Mr & Mrs O, thanks for the great 5* and kind worrds for Daria. - Claire
5/5
GoogleRagib was so lovely and helpful with our property search! He made an effort to help us find a place and was really kind.PositiveResponsiveness, Quality, Professionalism, Value
Hi Sabrina, thank you for leaving such a great review for Ragib 😊 he will be so pleased to read this. Thank you for making Townends your Agent of choice and we wish you all the very best! - Claire …
5/5
GoogleHad a really useful chat with James on the phone, really grateful for his time!
Dear George , Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! … More
1/5
GoogleFor the 7 years I've lived and rented in London, Townends have been the worst Estate Agents I've ever had to deal with. I moved in and found the property absolutely filthy. There had been no professional clean done. I had to request they clean it not once, but TWICE as the first clean was atrocious. When I sent communication to renew the lease for another month I had to wait one whole month before I had any reply. When I did receive a reply and the letting renewal I discovered that the monthly rent amount had been increased by £100.00 without any prior indication or communication from Townends. Overall, a frustrating experience.NegativeProfessionalism
Hi Dave, thank you so much for taking the time to share your feedback with us. We are disappointed to hear how unhappy you are with your experience and I would love the opportunity to discuss this in greater detail with you. Please email me directly at help@townends.co.uk with any concerns you have as I would like to make sure that any outstanding issues are resolved ASAP. Thank you, Claire
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Stirling Ackroyd's London office has 410 reviews across 1 platform: 410 on Google.
Stirling Ackroyd London is rated 4.7 out of 5 across all 410 reviews, and 4.7 out of 5 on Google from 410 reviews.
Yes. In The Trusted Agent 2026 awards: Stirling Ackroyd, London won Gold.
Stirling Ackroyd London, 167 Putney High Street, London, SW15 1RT.
