Stirling Ackroyd London reviews

★★★★★ 5/5

Google

Mark Godfrey was second to none in providing exceptional customer service. We were left in the lurch at the last minute by a landlord through a different company, and Mark stepped right up and worked hard to secure us another property in a very short time frame. In the end, we did find a property elsewhere, but we were so impressed with Mark’s professionalism and empathy that we felt compelled to write a review so that others could benefit from his expertise. You won’t go wrong with Mark!PositiveResponsiveness, Professionalism

Deborah · 22 June 2021

★★★★★ 5/5

Google

Great agent providing information and details on next steps, and really easy to talk to

Victoria · 12 September 2026

★★★★★ 5/5

Google

We have recently let a property through Sterling Ackroyd and have been incredible impressed by the service we have received. Our agent, James, has gone above and beyond to support us in our rental journey, facilitating out of hours viewings and advocating for us along the way. He was incredibly supportive through the referencing process, which can often be difficult with one of us being self employed, and was instrumental in a quick and smooth process. We are very impressed with both the quality of service and the property, and look forward to renting with SA moving forward

Ben · 15 January 2025

★★★★★ 5/5

Google

Fantastic experience working with Paul and the sales team. We recently sold our home, and I wanted to share our experience. From the start, the process was smooth and well-managed. Paul was incredibly knowledgeable, walking us through each step and offering advice that helped us prepare the house for sale. The process was smooth and overall a great experience!

A · 19 March 2025

★★★★★ 5/5

Google

Recently searched for rental properties with Danielle Quincey and would highly recommend! She found us perfect properties and always had options available / got us viewings at a difficult time and really listened to what we wanted - she never wasted our time with irrelevant properties and we felt she understood our needs - there was no attempt to convince us into decisions we didn’t want to make but assisted with all our requests and really enabled us to enjoy our property search - would highly recommend Townends and especially DaniellePositiveResponsiveness, Quality, Professionalism, Value

SkyzRusty77 · 25 August 2020

★★★★★ 5/5

Google

Working with James was exceptional. I would definitely recommend him!

Dan · 2 September 2025

★★★★★ 5/5

Google

Had our first viewing with Saskia for a rental apartment. She was great and very helpful.

Basak · 12 August 2026

★★★★★ 5/5

Google

Daria was a great help in arranging and conducting a viewing of a flat with my friend on my behalf whilst I was out of the country. She helped me secure the flat and has been great at keeping me up to date right the up to move in date.

Howard · 23 January 2024

★★★★★ 5/5

Google

Me and my partner recently rented a beautiful flat through Stirling Ackroyd, we had the most amazing and efficient service from our lettings consultant James. He was so quick with finding us a perfect property for our needs and made time in his schedule even when it wasn’t the most convenient. It is so appreciated and we can’t thank him enough. I would 100% recommend asking for James to help you with any future lettings / moves.

Molly · 16 January 2025

★★★★★ 5/5

Google

Fast and reliable service! The one who helped me through the procedure is james. He is very reliable and helpful.

Satyam · 12 July 2026

★★★★★ 5/5

Google

Working with Daria was quite enjoyable. She is very professional and answered all of my questions. Coming from the States and not knowing much about the letting process in London, she took the time to explain and also followed up with relevant information for me regarding my search. I would highly recommend Stirling Ackroyd Estate Agents and Daria!

Julianna · 22 June 2023

★★★★★ 5/5

Google

We had a great experience with James. He took the time to explain everything clearly, answered our questions thoroughly, and offered sound advice that really put us at ease. Friendly, professional, and easy to deal with! 👌🏼 …

Tamlyn · 16 February 2026

★★★★★ 5/5

Google

We received excellent support from James when we looking for a new place in London! Constant support and very professional when answering questions!

Alvaro · 12 June 2026

★★★★★ 5/5

Google

I have been contacted by Townends Estate Agents to find a flat. Even if I found a flat at the end by a private landlord, my main contact Danielle Quincey in Townends was really professional, warm and make a good follow up of my viewings and send me properties who can suits to my expectations. She always take time to call me when she has a property to offer me. All the viewings I have done were great and the agent always been professional. I have been really satisfied by the experience.

Andréa · 23 June 2019

★★★★★ 5/5

Google

We have had an absolute nightmare with estate agents in the past and I cannot state enough how refreshing it is to have been working with Stirling Ackroyd. Our agent, James, has gone above and beyond supporting us with our new tenancy- facilitating viewings in his days off, working over the Christmas break to secure us a property, communicating effectively and doing all he can to provide us a smooth transition into our new home.

Sophie · 8 January 2025

★★★★★ 5/5

Google

I recently relocated to London and found the service provided by Townends to be exceptional. David took our requirements on board and matched us with the perfect property, which we have just moved into. The service, in partnership with Good Lord, is seamless and really impressed me. It's been 8 years since I was in the rental market and I'd recommend Townends wholeheartedly - brilliant service.

Tom · 22 June 2022

★★★★★ 5/5

Google

Sterling have been a fantastic help with our property search. They gave us in-depth insight and knowledge, while offering us the opportunity to see properties earlier than other letting agencies. They were easy to work with, easy to communicate and I would highly recommend them, especially Daria.

George · 23 January 2024

★★★★★ 5/5

Google

Hayley Evans was my first contact at Stirling Ackroyd and she is a great agent with much knowledge in her field. She was very good at identifying customer's needs; patience and skills she pours in her works are so remarkable. We had a great time dealing with her on our property search. Thank you, Hayley

Cherry · 22 June 2023

★★★★★ 5/5

Google

Had a great experience with Eirini Gkika, she was very informative and helpful and made me feel very accommodated. Amazing service!

Tigerlily · 12 June 2026

★★★★★ 5/5

Google

Best agents I’ve ever worked with. Everything has been so smooth sailing and they work super quick which is always helpful! No small print either, I have been advised of everything important including the finer details. Definitely worth the 5 star rating.

Chloe · 23 March 2024

★★★★★ 5/5

Google

Our offer has been accepted today and We would like to thank Daria Kowalska for that. She was extremely quick with communicating the landlord and it incredibly helped us that the offer has been accepted! In addition , she is caring and sweet indeed! We strongly recommend her as an agent

Ly · 22 June 2023

★★★★★ 5/5

Google

James was brilliant in helping us secure our flat and didn’t hesitate to answer any questions we had. Thank you !!

Shreya · 8 January 2025

★★★★★ 5/5

Google

Have been working with them for a new flat over the last few weeks - specifically James - and they are so kind, dedicated and helpful! Highly recommend working with them.

Hallie · 16 February 2026

★★★★★ 5/5

Google

Luka Mihaljinac was more than helpful in finding us an apartment. He was extremely honest, communicative and easy to reach to answer any of our questions at all times. He was thorough and professional and great to work with. he kept us apprised about available appointments and always let us know as soon as a new one came on the market. absolutely wonderful to work with.

Karim · 22 June 2021