Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMoved from another agent that we had been with for a number of years and very glad we did. Nicole Caldeira is a superb Lettings director who is incredibly helpful and delivers great tenants with no void periods. Dottie Wilson is an excellent property manager who is always responsive and has pulled out the stops on a number of occasions. There is a great team at Stirling Ackroyd who makes things run smoothly with no surprises, and we feel our property and tenants are in safe hands. Would highly recommend.
Lizzie · 16 November 2025
Agent replied · 21 June 2024
Hi Lizzie, thank you for taking the time to leave valuable feedback for David and Hayley. We wish you all the very best and thank you for choosing Stirling Ackroyd - Claire
★★★★★ 5/5
GoogleWe were really pleased with Stirling Ackroyd when selling our property. They were honest with us about everything that was going on and were good at communication, always quick to respond to messages and great at keeping us informed about viewings.
A special mention to Chloe, who was especially great at communicating throughout the whole process. We’re really pleased with the service we received, and they sold our flat, which I couldn’t be happier with. Highly recommended.
Annabel · 16 February 2026
★★★★★ 5/5
GoogleI had a very pleasant experience with Stirling Ackroyd. The agents I dealt with, Daniel Unger and David Barker were very helpful, responded to all my questions quickly, were so keen to help, and made the process of renting a new home in London extremely fluid and easy. Yes, it was a positive experience indeed…
Tarek · 2 September 2025
Agent replied · 16 April 2026
Dear Tarek,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue … More
★★★★★ 5/5
GoogleWe had a great experience finding our new flat with Daniel - despite not being in the country to view the property ourselves, Daniel was on hand to give advice, videos and pictures. He always made himself available and has been a pleasure to work with. Daniel clearly has high standards - evident when he arranged for our property to have an additional clean after not being happy with the standard left by the previous tenants. Thank you, Daniel, for all your help!
Eleanor · 17 August 2024
Agent replied · 24 August 2024
Dear Eleanor,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleSearching for a flat in London can be very stressful, although we didn’t find a flat with Daniel Unger at Stirling I wanted to say he was amazing and really helpful with everything, definitely recommend and will reach out to him when we are back looking again. Thanks Dan
Helen · 16 September 2025
Agent replied · 16 April 2026
Dear Helen
We greatly appreciate your 5-star review for Daniel. Your feedback is … More
★★★★★ 5/5
GoogleMany thanks to James for all his help over the last few weeks, he was honest and approachable throughout what is a stressful time. Will be recommending in the future
Joe · 16 February 2026
Agent replied · 16 April 2026
Dear Joe Blackler
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWhilst we are no longer looking to move this year, James has been fantastic in offering realistic, professional advise over the last few weeks. We will recommend him and Stirling Ackroyd and will be in touch early next year.
Camilla · 16 November 2025
Agent replied · 16 April 2026
Dear Camilla,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe’ve had a very good experience with Stirling Ackroyd. The whole rental process was smooth, transparent, and well managed from start to finish.
James really stood out for us. He was approachable, patient, and consistently reassuring, especially during the referencing and paperwork stages. He took the time to explain things clearly and made sure everything moved forward without unnecessary stress.
We’re happy with the support we received. Would happily recommend Stirling Ackroyd, and James in particular, to anyone looking to rent.
Sikander · 16 January 2026
Agent replied · 16 April 2026
Dear Sikander,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThank you to James for all his hard work and effort in securing myself and my partner the exact place we were looking for!
Extremely attentive and helpful, meeting all our needs.
Would definitely recommend using Stirling Ackroyd as an estate agency.
Albarina · 16 October 2025
Agent replied · 16 April 2026
Dear Albarina,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleDaniel was such an amazing help from start to finish when we looked to rent a flat from Stirling Ackeroyd. He chatted to us at length about the flat pre-viewing and then helped us through the offer process. We have been renting flats in …
Ed · 16 September 2025
Agent replied · 16 April 2026
Dear Ed, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! … More
★★★★★ 5/5
GoogleI had the pleasure of working with Daniel Unger while searching for a flat, and even though I didn’t end up renting a property through him, the experience was outstanding. Daniel was incredibly attentive, professional, and genuinely invested in helping me find the right place. He listened carefully to my needs, provided valuable insights, and made the whole process much smoother. I highly recommend Daniel to anyone looking for a reliable and dedicated agent!
Danielle · 10 August 2024
Agent replied · 24 August 2024
Hi Daniella, thanks for sharing your experience of working with Daniel to find your new home. Its lovely to hear and we wish you all the very best - Claire
★★★★★ 5/5
GoogleRecently been looking for a property to rent we didn’t find with Stirling Ackroyd but wanted to say thanks to Daniel Unger, thanks for helping us during our search- very knowledgeable and professional. Thanks Dan will come back to you when we are looking again.
Charles · 19 August 2025
Agent replied · 9 September 2025
Dear Charles, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! … More
★★★★★ 5/5
GoogleWe had a great experience working with Stirling Ackroyd. James was extremely helpful in assisting us finding a property.
Jeseta · 16 February 2026
Agent replied · 16 April 2026
Dear Jeseta,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Daria SA
★★★★★ 1/5
GoogleFeeling pretty messed around by this agency. Put in a offer for a place on Monday evening after viewing. Nothing all of Tuesday apart from increased pressure from agency to pay 12 months upfront when id already offered 6 months. Asked a few times if I'd reconsider, despite me saying the renters bill coming out next month discourages this and I'd only be comfortable paying 6 months despite this also being discouraged as I'm on a temporarily lower income whilst in recovery for an injury. Then asked what my final offer is in payment. Whole thing felt like a bidding war and stalling tactic to make me part with 12 months rent upfront. Landlord not available and then suddenly the place had so many offers in 24 hours. Id avoid if possible engaging with this agency as I felt heavily pressured to pay almost 15k upfront for an ex council studio just to win the bidding war.
Natalie · 26 August 2025
Agent replied · 9 September 2025
Dear Natalie,
We truly appreciate your feedback and thank you for sharing your experience with us. Providing excellent service is our top priority, and we take customer concerns very seriously. We apologise for not meeting your expectations on this occasion. If you’d like to reach out to us at customercare@lrg.co.uk we would be happy to look into this for you.
Best regards, Customer Care Team
★★★★★ 5/5
GoogleJames was fantastic! He was incredibly helpful and professional. Really recommend his services!
Kayley · 16 February 2026
Agent replied · 16 April 2026
Dear Kayley,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleRecently signed a tenancy agreement for a flat after months of searching through various different estate agents. We had many viewings during a time of crazy demand for flats, and often found it hard to get responses from other estate agents as a result. However, David and Daria were prompt with all replies and getting back to us regarding any queries we may have had, and assisted us throughout the offer process. Have to say they were by far the easiest estate agents to communicate with and get responses from, and they were really friendly and attentive. After attending many viewings and making several offers through other agents, we attended a single viewing and made one offer on a flat and were successful in getting it. Would definitely recommend this company and both David and Daria to anyone looking for a rental property.
Patrick · 22 June 2023
Agent replied · 21 June 2024
Hi Patrick, thank you for taking the time to leave fantastic feedback for David, Daria and team Putney. They will be thrilled to read this and we wish you all the very best in your new home - Claire
★★★★★ 5/5
GoogleMany thanks to Daniel for all his help! He was always super easy to communicate with and has a very nice personality!
Sofia · 16 November 2025
Agent replied · 16 April 2026
Dear Sofia,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI want to extend my heartfelt thanks to James Oyekuti! He provided exceptional customer service throughout our search for a rental property. James was always responsive and proactive, following up with us regularly. We truly appreciate his dedication and support. Thank you, James! We’ll definitely reach out again if we need assistance in the future!
Hannah · 22 October 2024
Agent replied · 25 October 2024
Hi Hannah,
Thank you so much for your positive comments for James and all the best with your move!
Putney Stirling Ackroyd
★★★★★ 5/5
GoogleIncredible agency. Daniel was so helpful in finding me a property. Would highly recommend going to him for any property searches you are embarking on
Annabel · 16 October 2025
Agent replied · 16 April 2026
Dear Annabel, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleI’m so grateful to Daria Kowalska for assisting me in my search for a new home. At first I was on the verge of giving up on my search but she went above and beyond and ensured I could’ve gotten the house I’ve always liked and wanted. Thanks so much for the support I hope to have your assistance again in future when I’m ready to relocate again. Also giving thanks to Nicole Caldeira for assisting as well.
Deli · 22 June 2023
Agent replied · 21 June 2024
Hi there, thanks for the great 5* and fab review for Daria and Nicole. Its lovely to hear of your experience while finding a new property. We wish you all the best in your new home - Claire
★★★★★ 5/5
GoogleQuick, efficient, easy to work with, very pleased overall. Thank you James for your continued efforts
Csaba · 16 December 2025
Agent replied · 16 April 2026
Dear Csaba Progli
We greatly appreciate your 5-star review and the time you took to share your experience with James. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleDaniel has been super helpful. He was very friendly and knowledgable when showing us the property and has been great since having our offer accepted!
Harriet · 16 September 2025
Agent replied · 16 April 2026
Hi Harriet ! Thanks for the great review for Daniel.
All the best, Daria Stirling Ackroyd
★★★★★ 5/5
GoogleFrom the moment I picked up the phone to David, to the moment he found my tenants, the service has been impeccable. The courtesy and forethought has been fabulous. He remained competitive with his pricing but above that he was always understanding of the why's! He listened to all of my requirements and delivered everytime. I have always wanted to work with them because as well as being professional and competitive they conduct business on a personable level.
I would highly recommend David and his team and would always choose them first! Life is busy as it is so its good to know you're in good and honest hands!PositiveResponsiveness, Quality, Professionalism, Value
Reena · 25 August 2022
Agent replied · 21 June 2024
Hi Reena, thanks for the fab 5* David and the team will be thrilled to read your kind words 😊 Thank you for choosing Stirling Ackroyd and we wish you all the very best - Claire …
★★★★★ 5/5
GoogleWe recently worked with James and we couldn't be more pleased with the service he provided.
From the very beginning, he was attentive, professional, and went above and beyond to meet our needs. His communication was clear and prompt, always keeping us updated throughout the entire process.
James made what could have been a stressful experience feel seamless and straightforward, and his expertise and friendly approach gave us confidence every step of the way.
We highly recommend James and Sterling Ackroyd to anyone looking for an estate agent who genuinely cares and delivers excellent results. Thank you, James, for your outstanding service!
Robert · 4 October 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.