Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had an amazing customer service! Especially Mark Godfrey, shoutout to the most patient agent out there! Thank you so much for your service!
Emi · 22 June 2021
Agent replied · 21 June 2024
Hi Emi, thank you for the amazing "shoutout" for Mark Godfrey, he will be so happy to read this! Thank you for choosing Townends! - Claire
★★★★★ 5/5
GoogleTownends is a very good agency, I had the pleasure to meet Mark, a very friendly and helpfull person, i would strongly recommend him to all my friends.
Alina · 22 June 2020
Agent replied · 21 June 2024
Hi Alina, Thank you so much for your very kind words regarding Mark and our Putney team and thank you for choosing Townends! - Claire
★★★★★ 5/5
GoogleHad a great experience working with James to get a rental through!
It was wonderful having an instant reply to all my questions and requests.
Kanishkavikram · 16 January 2025
Agent replied · 22 January 2025
Dear Kanishkavikram Purohit
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving James a 5 star rating!
Many thanks,
Putney Lettings Team
★★★★★ 5/5
GoogleReally recommend Stirling Ackroyd. Really happy with the service and experience Daniel provided myself and my partner on letting a property in London! Super responsive, helpful and friendly. Thanks for all your help Daniel!
Courtney · 10 August 2024
Agent replied · 24 August 2024
Hi Courtney, thanks for the 5* and great feedback for Daniel. We wish you all the very best and thank you for choosing Stirling Ackroyd - Claire
★★★★★ 5/5
GoogleMark Godfrey from Townends has been really helpful with my property search, always friendly and willing to answer any questions I had. I definitely recommend Townends!
Yasmine · 22 June 2020
Agent replied · 21 June 2024
Hi Yasmine, Thank you for your lovely 5 star review, Mark will be thrilled! Wishing you all the very best in your new home! - Claire
★★★★★ 5/5
GoogleDanielle has been great to work with. Very responsive, efficient, good communicator and honest. Looking forward to being with Townends for the next few years :)
Alya · 22 June 2020
Agent replied · 21 June 2024
Hi Alya, thank you for taking the time t leave a review, we are looking forward to working with you- please do let us know if you need any further assistance - Amber
★★★★★ 5/5
GoogleI had a great experience in the whole rental process. They are highly efficient, professional, and very responsible. The process was smooth, and everything was handled with great care.
Xing · 26 October 2024
Agent replied · 9 November 2024
Xing Li, thanks for your praise and kind comments about our team :)
Please don't hesitate to reach out if there's anything additional we can do for you.
All the best,
Putney Lettings Team
★★★★★ 5/5
GoogleThanks for help Daniel
G · 2 September 2025
Agent replied · 9 September 2025
Hi there,
Thanks for the 5* review and we wish you all the best - Customer Engagement
★★★★★ 5/5
GoogleGreat service from Daniel
Jemin · 2 September 2025
Agent replied · 9 September 2025
Dear Jemin Rawal, Thank you for your review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! … More
★★★★★ 5/5
GoogleFantastic service! Domal went above and beyond to help us with our search and make us feel confident and happy at all times. Highly recommend!
Marie · 22 June 2020
Agent replied · 21 June 2024
Hi Marie, thank you for the wonderful review- I know Domal and the Townends team will be pleased you were so happy with the service they provided. Regards, Amber
★★★★★ 5/5
GoogleDear Daria Kowalska,
I wanted to express my sincere gratitude for the exceptional support and assistance you've provided regarding the property . Your professionalism and dedication have been truly appreciated. Thank you for going above and beyond in helping us with our house-related matters.
Thankyou
Fesia · 24 November 2023
Agent replied · 21 June 2024
Hi Fasia, thanks for the 5*
★★★★★ 5/5
GoogleDaniel Unger knew exactly what we wanted and helped us find the right property. Smooth process to get the property rented. I definitely recommend working with Daniel
Alberto · 23 October 2024
Agent replied · 25 October 2024
We are very happy we could help!
Thank you for taking the time to leave us a review and wishing you all the best with your move.
Best,
Putney Lettings Team
★★★★★ 5/5
GoogleMark Godfrey has been incredibly helpful with our flat hunt - tirelessly recommending potential properties and always friendly.
Isabel · 22 June 2021
Agent replied · 21 June 2024
Hi Isabel, thank you for the fab 5* review! Mark will be so happy to read this 😊 Wishing you all the very best in your new home! - Claire …
★★★★★ 5/5
GoogleMark was so helpful and patient throughout the entire process, thank you all for the hard work
Marwan · 22 June 2021
Agent replied · 21 June 2024
Hi Marwan, thank you for taking the time to leave this lovely review! It is fantastic to hear about the great experience you had! Thank you for choosing Townends and we wish you all the very best in your new home. - Claire
★★★★★ 5/5
GoogleJust went through the process with Danielle and Co.. Guided and helped all the way. Great job Folks.
Anna and Martin
Martin · 22 June 2020
Agent replied · 21 June 2024
Hi Anna & Martin, Thank you for your fab review, we wish you all the very best in your new home! - Claire
★★★★★ 5/5
GoogleFast and Efficient. James saw us within 24 hours of enquiry and within 48 hours we had our offer accepted and began the process of finalising the tenancy and moving into the property.
Ashraf · 22 May 2024
Agent replied · 21 June 2024
Hi Ashraf, thanks for the 5* and very kind words for James. We wish you all the very best - Claire
★★★★★ 5/5
GoogleVery impressed with Danielle Quincey's professionalism and attention to detail. I work late and work far away so having someone who was able to communicate effectively and who was flexible was really important. As well as being efficient and helpful Danielle took the time to listen to what i was looking for and arranged viewings for a range of suitable properties within my budget. Thank you for great customer service :).
Larry · 23 June 2019
Agent replied · 21 June 2024
Hi Larry, great to hear we met your expectations. Thank you for taking the time to leave a review, we will pass your comments onto Danielle. Townends
★★★★★ 5/5
GoogleThey have a great team, very interested in your satisfaction.
Mark was a gentleman.
Thanks TownendsPositiveProfessionalism
Hamdi · 22 June 2021
Agent replied · 21 June 2024
Hi Hamadi, Thank you for taking the time to leave a great 5 star review! We wish you all the very best in your new home 😁 - Claire …
★★★★★ 5/5
GoogleDanielle was great, extremely reliable, patient and helpful throughout the whole process! Would like to say a big thank you for all your work even during such difficult times. The team were very honest and supportive whilst always being there to answer any questions! Would highly recommend :)
Adele · 22 June 2021
★★★★★ 5/5
GoogleReally recommend Stirling Ackroyd. Really happy with the service James provided for us. Super responsive and friendly. Thanks for all your help James
Agi · 18 October 2024
Agent replied · 25 October 2024
Dear Agi Mosavi
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Putney Team
★★★★★ 5/5
GoogleThese guys were great and really friendly, thank you Mark for your help and recommendations
Becca · 22 June 2021
Agent replied · 21 June 2024
Hi Becca, thank you for taking the time to leave feedback and for the fab 5* - Claire
★★★★★ 5/5
GoogleGreat experience using William Gunn and David Baker from Stirling Ackroyd to find a rental property. William especially was very proactive and responsive with any and all queries in the search process.
Was a seamless process, far and away more professional, diligent and quick thinking than other agencies - would very much recommend.PositiveResponsiveness, Quality, Professionalism
Andrew · 25 August 2022
Agent replied · 21 June 2024
Hi Andrew, thank you for the fab 5* review! William and David will be thrilled to read this. We wish you all the very best in your new home! - Claire
★★★★★ 5/5
GoogleDelighted with the care and service provided by Mark and team at Townends in finding our new flat.
The process of finding our new place was quick and easy with Mark finding us an option that completely suited our needs and helping us through the process successfully. Would highly recommend them.
Patrick · 22 June 2020
★★★★★ 5/5
GoogleMark was very helpful and was very professional. I was happy with his service.
Sarah · 22 June 2021
Agent replied · 21 June 2024
Hi Sarah, thank you for the fab 5* review! - Claire
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.