Trusted Agent profile · London

Robertson Smith and Kempson London reviews

★★★★★ Excellent

799 reviews across 2 platforms

137 High Street, London, W3 6LY

Part of Robertson Smith and Kempson, see every office.

Robertson Smith and Kempson's office in London, at 137 High Street, is rated 4.7 out of 5 across 799 reviews on two platforms, including 639 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

639

Reviews on Google

This office

Trustpilot logo

160

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Robertson Smith and Kempson hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?

Awards

The Trusted Agent 2026 results for Robertson Smith and Kempson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

4/5

Google

Rating only, no written review.

K · 26 August 2022

Agent replied · 25 August 2024

Dear Kush, thank you for your review. We are pleased to see that you have had a great experience with our Acton office. Kind regards Sarah Tranter Customer Relations Team

5/5

Google

Rating only, no written review.

Oi · 26 August 2022

Agent replied · 25 August 2024

Thank you for the 5* review. We are thrilled to see that you have had a great experience with our Acton. Kind regards Sarah Tranter Customer Relations Team

4/5

Google

Rating only, no written review.

Kush · 15 June 2022

Agent replied · 14 June 2024

Dear Kush, thank you for your review. We are pleased to see that you have had a great experience with our Acton office. Kind regards Sarah Tranter Customer Relations Team

4/5

Google

Rating only, no written review.

Lizzy · 15 June 2022

Agent replied · 14 June 2024

Dear Lizzy. Thank you for taking the time to leave us a review, we hope that we can assist you in the future. Kind Regards Sarah Tranter Customer Relations Team

5/5

Google

Rating only, no written review.

Barbara · 15 June 2022

Agent replied · 14 June 2024

Dear Barbara, thank you for your 5* review. We are pleased to see that you have had a great experience with the team in our Acton office. Kind regards Sarah Tranter Customer Relations Team

5/5

Google

Rating only, no written review.

Selina · 15 June 2022

Agent replied · 14 June 2024

Dear Selina. We are delighted you received a 5* service from our Acton office. We hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

4/5

Google

Rating only, no written review.

Domizia · 15 June 2022

Agent replied · 14 June 2024

Dear Dominzia, Thank you for leaving a review. Kind regards, Sarah Tranter, Customer Relations Team

4/5

Google

Rating only, no written review.

James · 15 June 2022

Agent replied · 14 June 2024

Dear James, thank you for taking the time to leave us a 4* review. Kind regards Sarah Tranter Customer Relations Team

5/5

Google

Rating only, no written review.

Viktorija · 15 June 2022

Agent replied · 14 June 2024

Dear Viktorija, Thank you for the 5 star google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Thaier · 15 June 2022

Agent replied · 14 June 2024

Dear Thaier, Thank you for the 5 star google. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Mirko · 15 June 2022

Agent replied · 14 June 2024

Dear Mirko, thank you for 5* review. Kind regards Sarah Tranter Customer Relations Team

5/5

Google

Rating only, no written review.

Kieran · 15 June 2022

Agent replied · 14 June 2024

Dear Kieran, thank you for your 5* review. Kind regards Sarah Tranter Customer Relations Team

5/5

Google

Rating only, no written review.

JA · 15 June 2022

Agent replied · 14 June 2024

Dear JA. thank you for taking the time to leave us a 5* review. Kind regards Sarah Tranter Customer Relations Team

5/5

Google

Rating only, no written review.

Yute · 15 June 2022

5/5

Google

Rating only, no written review.

Sarah · 15 June 2022

Agent replied · 14 June 2024

Dear Sarah, thank you for your 5* review. We are pleased to see that you have had a great experience with our Acton office. Kind regards Sarah Tranter Customer Relations Team

5/5

Google

Rating only, no written review.

Ludmy · 15 June 2022

Agent replied · 14 June 2024

Dear Ludmy, thank you for your 5* review. We are thrilled to read that you have had a great experience with our Acton office. Kind regards Asma Chughtai Customer Relations Team

1/5

Google

Rating only, no written review.

MD · 15 June 2022

Agent replied · 14 June 2024

I am sorry to read your 1 star rating, naturally we are disappointed to hear you have been unhappy with the service you have received. I am unable to locate you on our database. If you could provide us with more information at sarahtranter@customerrelationsteam.co.uk. Many thanks. Kind regards, Sarah Tranter, Customer Relations Team

4/5

Google

Rating only, no written review.

Janet · 15 June 2022

Agent replied · 14 June 2024

Dear Janet, Thank you for taking the time to leave a Google review. Kind regards, Sarah Tranter, Customer Relations Team

4/5

Google

Rating only, no written review.

Daniel · 15 June 2022

Agent replied · 14 June 2024

Dear Daniel, Thank you for your Google review. Kind regards, Sarah Tranter, Customer Relations Team

4/5

Google

Rating only, no written review.

Andrew · 15 June 2022

Agent replied · 14 June 2024

Dear Andrew, Thank you for your Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Michelangelo · 15 June 2022

Agent replied · 14 June 2024

Dear Michelangelo, Thank you for leaving a 5 star review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Reece · 15 June 2022

Agent replied · 14 June 2024

Dear Reece, Thank you for your 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Georgia · 15 June 2022

Agent replied · 14 June 2024

Dear Georgia, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Anoushka · 15 June 2022

Agent replied · 14 June 2024

Dear Anoushka, Thank you for your 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Robertson Smith and Kempson's Google reviewsLeave Robertson Smith and Kempson a review

Questions about Robertson Smith and Kempson London

Has Robertson Smith and Kempson won any awards?

Yes. In The Trusted Agent 2026 awards: Robertson Smith and Kempson, London won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Robertson Smith and Kempson hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?
The Trusted Agent

Is this your office? Claim your page.

Get help from an agent