Trusted Agent profile · London

Robertson Smith and Kempson London reviews

★★★★★ Excellent

799 reviews across 2 platforms

137 High Street, London, W3 6LY

Part of Robertson Smith and Kempson, see every office.

Robertson Smith and Kempson's office in London, at 137 High Street, is rated 4.7 out of 5 across 799 reviews on two platforms, including 639 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

639

Reviews on Google

This office

Trustpilot logo

160

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Robertson Smith and Kempson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Rating only, no written review.

Jessica · 15 June 2022

Agent replied · 14 June 2024

Dear Jessica, Thank you for your 5 star review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Ram · 15 June 2022

Agent replied · 14 June 2024

Dear Ram, Thank you for your 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Nicholas · 15 June 2022

Agent replied · 14 June 2024

Dear Nicholas, Thank you for your 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Andy · 15 June 2022

Agent replied · 14 June 2024

Dear Andy, Thank you for your 5 star review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Miryana · 15 June 2022

Agent replied · 14 June 2024

Dear Miryana, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Wong · 15 June 2022

Agent replied · 14 June 2024

Thank you for the 5* review. We are thrilled to see that you have had a great experience with our Acton. Kind regards Sarah Tranter Customer Relations Team

4/5

Google

Rating only, no written review.

Carmen · 15 June 2022

Agent replied · 14 June 2024

Dear Carmen, Thank you for your Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

K · 15 June 2022

Agent replied · 14 June 2024

Thank you for your 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Mohammed · 15 June 2022

Agent replied · 14 June 2024

Dear Mohammed, Thank you for your 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Amir · 15 June 2021

Agent replied · 14 June 2024

Dear Amir, Thank you for your kind words regarding our Acton office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Rating only, no written review.

Tobias · 15 June 2021

Agent replied · 14 June 2024

Dear Tobias, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Rating only, no written review.

Sheila · 15 June 2021

Agent replied · 14 June 2024

Dear Sheila, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team

4/5

Google

Rating only, no written review.

David · 15 June 2021

Agent replied · 14 June 2024

Dear David, Thanks for the great four star review, I am pleased to see you have received a great service from us and will feed this back to our teams. Kind regards, Sarah Tranter Customer Relations Team

5/5

Google

Rating only, no written review.

Regina · 15 June 2021

Agent replied · 14 June 2024

Dear Regina, Thanks for the five star review, I am so pleased to see you have received a great service from us and will feed this back to our teams. Kind regards, Sarah Tranter Customer Relations Team

5/5

Google

Rating only, no written review.

Eleanor · 15 June 2021

Agent replied · 14 June 2024

Dear Eleanor, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Rating only, no written review.

Sophie · 15 June 2021

Agent replied · 14 June 2024

Dear Sophie, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Rating only, no written review.

Christoforos · 15 June 2021

Agent replied · 14 June 2024

Dear Christoforos, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Rating only, no written review.

Vidhi · 15 June 2021

Agent replied · 14 June 2024

Dear Vidhi, Thank you for your great review regarding our Acton office. The team always work extremely hard to ensure we deliver a five star service. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Rating only, no written review.

G · 15 June 2021

Agent replied · 14 June 2024

Dear G Rich, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Rating only, no written review.

Leyla · 15 June 2021

Agent replied · 14 June 2024

Dear Leyla, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Rating only, no written review.

Red · 15 June 2021

Agent replied · 14 June 2024

Dear Reena, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

4/5

Google

Rating only, no written review.

Selina · 15 June 2021

Agent replied · 14 June 2024

Dear Selina, Thank you very much for leaving a 4 star review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards Sarah Tranter Customer Relations Team

5/5

Google

Rating only, no written review.

Paul · 15 June 2021

Agent replied · 14 June 2024

Dear Paul. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Cynthia · 15 June 2021

Agent replied · 14 June 2024

Dear Cynthia. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Robertson Smith and Kempson's Google reviewsLeave Robertson Smith and Kempson a review

Questions about Robertson Smith and Kempson London

Has Robertson Smith and Kempson won any awards?

Yes. In The Trusted Agent 2026 awards: Robertson Smith and Kempson, London won Platinum.

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