Trusted Agent profile · London
★★★★★
799 reviews across 2 platforms
137 High Street, London, W3 6LY
Robertson Smith and Kempson's office in London, at 137 High Street, is rated 4.7 out of 5 across 799 reviews on two platforms, including 639 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Robertson Smith and Kempson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleRating only, no written review.
Dear Cynthia. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Elif. Thank you for taking the time to leave a review regarding your experience with our Acton office. Feedback is greatly appreciated by the teams and comments like this makes all their hard work worthwhile. Enjoy your new home. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRating only, no written review.
We are delighted to hear you received a great 5 star service, we very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your review, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Sonia, Thank you for taking the time to leave your review, we are delighted that we delivered a five star service. We hope we can be of assistance to you again in the future. Kind Regards, Sarah Tranter Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Nicole, Thank you so much for leaving a 5 star review. We really appreciate you taking the time to post this. Kind regards Sarah Tranter Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Alexandra, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Federica, Thanks for the five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Irati, We are delighted to read that our Acton Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Damian, thank you very much for taking the time to submit your five star review. We wish you all the very best for the future. Kind regards Mollie De-la-haye Customer Relations
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Dear Priyanka, Thank you for taking the time to post a rating regarding your experience with our Acton office. Every source of feedback is important to us, and we are delighted to see that you have awarded us five stars. I would like to wish you the very best for the future, Kind Regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Magdalena, Thank you for taking the time to post a rating about our Acton Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Asma Chughtai Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Luca, We are delighted to read that our Acton Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Chughtai Customer Relations Manager
5/5
GoogleRating only, no written review.
Dear Abdullah, We are delighted to read that our Acton Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Chughtai Customer Relations Manager
5/5
GoogleRating only, no written review.
Dear Pablo, We are delighted to read that our Acton Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Chughtai Customer Relations Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Robertson Smith and Kempson, London won Platinum.
