Trusted Agent profile · London
★★★★★
841 reviews across 2 platforms
137 High Street, London, W3 6LY
Part of Robertson Smith and Kempson, see every office.
Robertson Smith and Kempson's office in London, at 137 High Street, is rated 4.7 out of 5 across 841 reviews on two platforms, including 680 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Robertson Smith and Kempson hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Robertson Smith and Kempson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GooglePut my trust in Toby and his Team and it was well placed. Easy to deal with, good communications throughout - highly recommended.
Dear Ken, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Toby. Please do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team
5/5
GoogleJoe O'Keeffe, Lettings Consultant showed myself and my partner Hugh around 2 properties, he was very pleasantly and thorough whilst taking us through the viewings, very professional I must say, a credit to Robertson Smith & Kempson at their Acton branch.
Dear Judith, We really appreciate you taking the time to leave such lovely comments about Joe. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Acton team in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAngelina was really helpful and professional on our viewings. Great service all round
Dear Ahmad, I am writing to say thank you for your kind comments about the service you received from our Acton Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleAmazing experience with Gaetano, he made me feel really comfortable, he is really proactive and the only agent I would probably trust! Really well done mate
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleNabeel's done a great job helping us out with a few issues with our flat, great communication and always happy to help!
Dear Alex, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleHad a great experience dealing with RS&K during my property search. A special mention for Joe, who I consulted with a number of times- his help in finding me a property to rent was invaluable. Would highly recommend!
Dear Leanne, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleHighly exceptional service from Comfort & Kavvie. I was really impressed by the level of professionalism as well as their knowledge within the property industry. I was comfortable in knowing that my best interests were taking into consideration. The service I received was beyond my expectations. Being someone that's weary about estate agents I will gladly recommend their services to all. Thank you again guys.
Dear Aisha, Thank you for your review regarding your experience with our Acton Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Manager
5/5
GoogleGreat service from a team who do what they say they will! Thank you.
5/5
GoogleLara delivered the best customer service she’s extraordinary for one of the best properties!!
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah
5/5
GooglePersonable, kind, friendly is the service at Robertson Smith & Kempson! Excellence!
Dear Alicia, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Sarah
5/5
GoogleAmazing company with amazing staff, made viewing properties stress free. Would definitely recommend
Dear Georgio, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah
5/5
GoogleFirst class service from the Acton Office. As long distance vendors they made the whole process headache free, keeping us fully informed at every stage.
Dear Alan, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team
5/5
GoogleI have to say I’m very pleased with the service provided. My Lettings agent was very helpful and clear in the information she provided me. The process went very smoothly and I recommend them if you’re in the market for a new property. Regards John AnabaPositiveResponsiveness, Quality, Professionalism
Dear John, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Acton office. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRecommend by my friend and have had really good experiences with tamasa.
Dear Pramila, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah
5/5
GoogleHigh professional service, Angelina has been very helpful and kind.
Dear Ania, We are really pleased to read your positive review regarding the service from our Acton Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleAgent James M . followed my purchase as a first time buyer and help me a lot during the whole procedure . Really grateful for being always available to answer any of my questions .
Dear Federico, We are delighted that you had a great experience with James and the Acton office. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI recommend RSK and also mr Komail. He's very professional and also very responsive as he found us our flat within one day . thank you to the lovely agent and all the company Francesco e Veronica
Dear Francesco, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team.
5/5
GooglePriyesh and the lettings team at RSK Acton are the most dedicated agents in the area, without doubt. Would highly recommend!
Dear Fraser, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleWe had viewings with Aadam, he was extremely helpful and friendly and made the whole process super easy. Would definitely recommend working with him
Dear Isabel, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team
5/5
GoogleRobertson Smith is very friendly and trustworthy estate agency. Specially, I find Angelina King, one whom I worked really smart, gets very much in detail with client needs and specification quickly and work with properties to gets the right clients attention. Great work, I highly recommend Robertson and Angelina, a winning combo!PositiveQuality, Professionalism
Dear Sateesh, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
5/5
TrustpilotRSK market and manage my property…
RSK market and manage my property rental and always provide an excellent service. They take the stress out of the process by always being responsive, professional and a pleasure to deal with.
Dear Adam, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleGreat service from Angelina, she was extremely friendly and helpful when she took us to our viewings! Very knowledgeable and efficient when answering all our inquiries.
Dear Clarence, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Angelina, and hope we can help again in the future. Kind regards, Sarah , Customer Relations Team.
5/5
GoogleThank you so much for helping me to find my new favourite flat Gaetano! It was fun
Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleAngelina K is an friendly, professional and down to earth estate agent which is definitely what you're after when you're going through the stressful time of moving properties! Understood what we were after straight away and helped us look for suitable properties that fit our requirements.
Dear Chloe, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with Angelina in our Acton office. We wish you the best and good luck with your move. Kind Regards, Sarah Tranter, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Robertson Smith and Kempson, London won Platinum.
Tell us what you need and we'll put you in touch. Robertson Smith and Kempson hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
