Trusted Agent profile · London
★★★★★
631 reviews across 2 platforms
116 Northfield Avenue, Ealing, London, W13 9RT
Part of Robertson Smith and Kempson, see every office.
Robertson Smith and Kempson's office in London, at 116 Northfield Avenue, is rated 4.7 out of 5 across 631 reviews on two platforms, including 470 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Robertson Smith and Kempson hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Robertson Smith and Kempson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleA great service from Matthew who helped us secure our rental property smoothly and swiftly. Great communication throughout and a lovely team at RSK.
Dear Amanda, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleMathew was great, i would recommend him again!
5/5
GoogleService was really helpful. Karam explained everything to me black and white and made the process really easy
5/5
TrustpilotWe have had great service from the team…
We have had great service from the team at Acton RSK, but in particular Angelina has been patient and good-humoured throughout, beyond the call of duty! Thank you so much! RSK let our property quickly, communication was excellent, and we don’t hesitate to recommend them.
5/5
GoogleGreat service. Thank you Zarq
Dear Emile, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleRSK Estate Agents are managing my property for nearly 5 years now. They are systematic and transparent in the way the manage the property. I would like to thank our Property Manager Maria Gibbs who always maintains good communication, manage maintenance issues and make me to feel my property is in safe hands.
Dear Ravali, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
4/5
GoogleMarc at RSK was very helpful in our property search in Ealing and in the end helped us to find our new home to fit what we needed. He showed us a few places, listened to our feedback and came up with the right place for us in the end.PositiveQuality, Professionalism
Dear Alexander, Thank you for sharing your kind words with us, as we are delighted you experienced a great service with our Northfields office. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
GoogleAs a Landlord we have always received excellent service and special thanks to Shaz Perwaz
Dear Shaz, Thank you for your review regarding your experience with our Northfields Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleHaving recently worked with the team at RSK, I can’t recommend them enough. They were polite and friendly but very efficient. All our questions were handled with ease and everything was organised and prepared with no issues. On top of that, they were super easy to talk too, and went out of their way to make us feel comfortable. Great service all round!
Dear Dawn, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Hayley Marner Customer Relations Team
5/5
TrustpilotThe Ealing team are very professional…
The Ealing team are very professional and responsiveThey know the market well and have found me brilliant tenants The Manager Altin is extremely helpful and Duncan was very proactive in finding tenants
5/5
GoogleRSK have been so helpful in finding us a new flat, Duncan especially has really helped throughout the whole process and gone above and beyond to ensure we had everything sorted for moving day. Would recommend to anyone looking to move!
Dear Bakacsi,Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleLiam was super helpful in searching for an apartment.
Dear Anni, Thank you for taking the time in providing such lovely comments about Liam in our Northfields office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleTim is a really great agent and helped us look for a property.
Dear Amirah, We greatly appreciate you putting aside the time to submit a review about our Northfields Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleJust recently rented a flat with RSK. Duncan helped to make the whole process easy even though I don’t speak English very well yet - the whole process was clear and smooth, was getting updates for every step. Highly recommend.
Dear Okcaha,Thank you for your kind comments regarding the Northfields team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWe had the pleaser of working with Duncan on our house search and he went above and beyond to help us find our ideal home. Highly recommend
Dear Xanthe, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleOutstanding service, especially from Matthew Woodman. A great asset to the team!
Dear Ella, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah
5/5
GoogleWe have just started renting a property through RSK. Liam ensured that we had a smooth and timely move. He was very professional and had good communication with keeping us updated on the process. We liked his enthusiasm and we would definitely want to deal with him again on our next move. We highly recommend.PositiveResponsiveness, Quality
Dear Hannah, Thank you for taking the time to leave such great feedback regarding your experience with us. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer
5/5
GoogleRSK are a friendly yet professional agency who were attentive to what I was looking for in a property and did not try to push me into things that did not match what I was looking for. The staff worked hard to help me find a property and I will definitely look to them for services again in the future.
Dear Ian, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleWe had a smooth process signing a rental contract with RSK, led by Anjali and Duncan. Our particular circumstances were considered and accommodated - would recommend to others.
Dear Toby, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
1/5
GoogleIf you’re looking for honest, professional estate agents, this office is not the right place. They didn’t show up in the property viewing, they didn’t informed us even we called them twice and they tried to blame us about that. Really unacceptable manner they have. Just waste of time.
Dear Eda, Thank you for your feedback. I am disappointed you have not had a 5 star experience with our Northfields office. I am aware the Director of our office has been in contact with you to resolve this matter. Thanks again. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleVery happy with Jonathan and the wider RSK team on our recent move. Great level of service. Highly recommended.
Dear Alan, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah, Customer Relations Team
5/5
GoogleI had a lovely experience with this agency, Anjali in specific was amazing and so helpful in securing us a property to rent! They are prompt and easy to work with. Thanks so much!
Dear Robyn, Thank you for your wonderful review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleMegan provided outstanding service, very professional and attentive. Happy to answer all my questions, I would highly recommend.
Dear Jessica, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleWe found Lainya Watson particularly helpful with our sale. Very polite, always up to date with call backs and information to buyers and their solicitors. To be recommended.
Dear David, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5* review. Kind regards, Sarah, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Robertson Smith and Kempson won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Robertson Smith and Kempson hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
