Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe team of Robertson Smith & kempsons of Northfields have been excellent in helping me to let my flat .
Duncan,Micaela and Anjali very professional,efficient and patient.
I will definitely recommend this agency to everyone.
Simona · 20 August 2023
Agent replied · 15 June 2024
Dear Simona, Thank you for your kind comments regarding the Northfields team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleVery professional staff who provided us with great service. Thank you Molly and Micaela!
Damo · 17 June 2018
Agent replied · 15 June 2024
Dear Damien, We are delighted to read that our Northfields Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleRSK helped us sell our previous house and buy our current one. Being in the middle of the chain we really valued Kerry’s calm advice and proactive approach as she helped navigate us through the process smoothly.
Jonathan · 16 June 2023
Agent replied · 15 June 2024
Dear Jonathan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards,Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleIt was great working with Amber, she is very professional and caring.
Padma · 2 November 2024
Agent replied · 22 November 2024
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah
★★★★★ 5/5
TrustpilotRSK market and manage my property…
RSK market and manage my property rental and always provide an excellent service. They take the stress out of the process by always being responsive, professional and a pleasure to deal with.
Adam · 10 October 2023
Agent replied · 19 June 2024
Dear Adam, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 1/5
TrustpilotRSK,Hanwell
I instructed this company to sell my house in W7 and my experience was beyond awful,They inflated the price of the house and then after many viewings they reduced it again and again.Untrustworthy and couldn't even turn up on time.Unprofessional and not recommended at all.
Mrs · 10 October 2024
★★★★★ 5/5
GoogleLainya, has helped me so much with my property search and organising an evaluation of my flat. She is really friendly and understanding of my requirements.
Patricia · 16 February 2024
Agent replied · 15 June 2024
Dear Patricia, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Lainya, and hope we can help again in the future. Kind regards, Sarah , Customer Relations Team.
★★★★★ 5/5
GoogleMy husband and I have dealt with RSK ( both sales and lettings) on numerous occasions over the past few years. We found their service to be extremely professional and helpful. They were very accommodating at all times, knowledgeable and always quick to respond. They are a pleasure to deal with and we would definitely recommend them to anyone.
Magda · 17 June 2019
Agent replied · 15 June 2024
Dear Magda, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Northfields Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleVery professional agency,I had a good experience working with them and the agent that helped me,Duncan,was very polite and easy to reach.
Alin · 16 April 2024
Agent replied · 15 June 2024
Dear Alin, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent service from Ishaan Badshah
Excellent service from Ishaan Badshah, very helpful and understanding the customer requirements .
Friend · 17 September 2024
Agent replied · 22 October 2024
Thank you for leaving a wonderful 5* review. Kind regards, Sarah
★★★★★ 5/5
TrustpilotRSK professionalism and customer focus.
RSK have shown professionalism and customer-focussed service in helping us to sell and buy, despite the complexities of our unique circumstances. I’d like to single out Jonathan and Tim for being there when needed and for creating a backchannel for the chain to flip. Deserved 5 stars.
Phil · 22 December 2021
Agent replied · 19 June 2024
Dear Phil, thank you for taking the time to leave us a 5* review. We are pleased to read that you had a great experience with Jonathan and Tim in our Hanwell office. Kind regards Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleI had an excellent overall experience with RSK with the recent sale of my flat. Despite being at the bottom of a very long chain and losing my first buyer RSK managed to find me a second buyer quickly and also helped to keep the chain going despite some tricky moments along the way.
Paul · 16 June 2020
Agent replied · 15 June 2024
Dear Paul, Thank you for your review regarding your experience with our Northfields Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleRSK northfield is a wonderful real estate company and the team is excellent. Selina singh was very helpfull and professional from the begining since we first met her.
Subha · 19 October 2023
Agent replied · 15 June 2024
Dear Subha, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI recently found a property to rent via RSK, with the help of Liam on the rental team. He was extremely helpful, and was able to help us find the perfect property. He was efficient and clear throughout the admin process, and has been a pleasure to deal with.
Olivia · 16 June 2021
Agent replied · 15 June 2024
Dear Olivia, I was delighted to read the comments in relation to our Northfields office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleI bought my first flat from RSK in 2000. I sold that same flat with RSK (mid Covid 19) in 2020. Much has changed in 20 years however RSK remain the best, most straightforward, approachable and professional agents to deal with in Ealing. Particular thanks go to Ronan and Paul.PositiveResponsiveness, Quality, Professionalism, Value
Frances · 16 June 2020
Agent replied · 15 June 2024
Dear Frances, I was delighted to read the comments in relation to our Northfields office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleMaria and her colleagues at Ealing Broadway have gone over and beyond to assist with our rentals over the last six years. Their professionalism and knowledge is exceptional. We highly recommend RSK.
Christine · 16 June 2023
Agent replied · 15 June 2024
Dear Christine, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team.
★★★★★ 5/5
GoogleFriendly, helpful and realistic. Some wonderful small, thoughtful touches. Flowers and a note with phone numbers of contacts. Washing machine soap, spices and so on.
They definitely went above and beyond.
Tony · 16 June 2023
Agent replied · 15 June 2024
Dear Tony, Thank you for taking the time to leave a wonderful 5 star Google review. The team will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat Service from Ealing RSK…
Really great service from the RSK Ealing branch - dealing predominately with Molly Allen and had a viewing with her colleague Sona. Molly was very helpful, personable and communicative. Recommend the RSK Ealing branch!
Customer · 20 November 2020
★★★★★ 5/5
Trustpilot5* experience
Great experience. I felt such at ease. Carla especially really went above and beyond at a really stressful time for me. Couldn’t be happier with the service. It was Smooth sailing & really helpful and carla was so lovely, professional & reassuring throughout.
Shannon · 2 March 2022
Agent replied · 19 June 2024
Dear Shannon, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotDear Marie
Dear Marie, Thank you so much for your persistence with the Sainsbury's insurance claim! It was a long haul but I guess big companies are in no hurry!Monica and I really appreciate your hard work. Best regards Nicholas smith
Mr · 25 August 2022
Agent replied · 19 June 2024
Dear Nicolas, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleVery professional and a great estate agents. I couldn’t have asked for a better service. Both Ronan and Kerry in particular were very helpful throughout the and was able to help me find my perfect apartment in the local area - just in time for Christmas!PositiveQuality, Professionalism
Colleen · 16 June 2021
Agent replied · 15 June 2024
Dear Colleen, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Sarah Tranter Customer Relations Team
★★★★★ 5/5
GoogleI recently partnered with RS & K on the purchase of a property and they were brilliant to work with. Sara and the rest of the team were courteous, professional and helpful at all times and really helped to put my mind at ease during the process! Would highly recommend them
Richard · 16 June 2020
Agent replied · 15 June 2024
Dear Richard, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Northfields Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotMatthew Woodman
Matthew WoodmanLettings ConsultantHas been great, always polite helpful and informative.
Darren · 21 August 2024
Agent replied · 24 August 2024
Dear Darren, Thank you for leaving a 5* review. Kind regards, Sarah, Customer Relations Team
★★★★★ 5/5
TrustpilotAppreciate Reeta's professional service
Much appreciate Reeta's professional service @The Broadway branch, Ealing. She is efficient, responsive and sensible, always attending and willing to communicate with us. Reeta follows through closely all along. She has been progressive to further engage other viewings till we identified a right one.
KL · 4 December 2021
Agent replied · 19 June 2024
Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Ealing office. Kind Regards, Sarah Tranter, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
