Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAs a first time renter and relocater I was extremely anxious about the process but Raphael and Emma we're communicative and helpful throughout. I'd highly recommend them. We've just moved into a brilliant property thanks to them and are delighted with it.
Ollie · 23 July 2019
Agent replied · 23 July 2026
Thank you so much for the great review it was a pleasure to help you.
★★★★★ 5/5
View Agents BuyerExcellent service
Lloyd is very helpful. He always communicates well and makes sure i get status updates. He gives good recommendations. I’m confident that he follows up my case well.
Iris · 31 January 2018
★★★★★ 5/5
View Agents BuyerGreat Exp
From start to finish Natalie Ewans helped me navigate the process of leading a flat. She was extremely helpful and patient with all
Pat · 15 January 2020
★★★★★ 5/5
View Agents BuyerLloyd makes the process seamless
Lloyd supported my transaction and was brilliant to work with from start to end. Knowledgeable, experienced, professional, detailed and helpful.
Sudhir · 3 December 2020
★★★★★ 1/5
GoogleLackluster property manager - initials TD. Shaved off a significant portion of my deposit without credible reasoning. Sloppy, unprofessional service. Was also pestered during my tenancy by someone beginning with the name LW - used my apartment as a showhome. Disappointing.
John · 4 January 2019
Agent replied
Dear John, could you please contact us ASAP on 02073780644 or email us at charlotte@madleyproperty.com. We have no record of you as a tenant at any of our properties nor any record of either of these matters you have mentioned, so we would like to discuss this posting with you urgently. Thank you.
John, we have noted that we haven’t heard from you, and as expected this seems to confirm this is a fake review......
★★★★★ 4/5
View Agents BuyerLloyd Sold Us A Flat
We found Lloyd to be really helpful and professional he worked hard to ameliorate our requirements and we found him to be really professional and helpful.
Jake · 22 February 2018
★★★★★ 5/5
View AgentsProfessional, responsive and helpful
Lloyd has been very helpful throughout the entire process of selling our flat, making sure it completed quickly and successfully. I would definitely recommend him.
Aaron · 16 November 2018
★★★★★ 5/5
GoogleRun by really lovely people who genuinely care about your needs. They always get any problems with property sorted immediately. Feel really happy and comfortable in my current rental property partly due to the team at Houseman
Lucy · 23 July 2020
Agent replied · 23 July 2026
Thank you very much for the review.
You are a pleasure to deal with.
★★★★★ 5/5
GoogleWould highly recommend this company. Both Emma & Raphael are always available to help, especially with all the new and latest rules and regulations necessary to rent property. Excellent all round service.
Keith · 23 July 2021
Agent replied · 23 July 2026
Thank you so much for the excellent review it is a pleasure working with you.
★★★★★ 5/5
Googlemyself, as a first time owner in UK, Houseman did a very professional and efficient job for me. I will surely work with them again!!
Jonathan · 23 July 2022
Agent replied · 23 July 2026
Thank you for the excellent review, it's a pleasure to work with you.
★★★★★ 1/5
GoogleThe worst agency I ever had to deal with! Unfriendly, not helpful and still has not followed up on maintenance requests. Conveniently forgets to follow up on emails, lost our keys before handover, ... the list is long...
Katharina · 4 January 2019
Agent replied
Katharina, we are very disappointed to receive such negative feedback. We don’t have a record of your name as a tenant of our company so can you please contact us at info@madleyproperty.com so we can investigate your comments further? Thank you
★★★★★ 5/5
View Agents TenantFantastic
Tonte always replies swiftly, follows up on problems, and fixes issues promptly. He is incredibly helpful and always contactable. Brilliant service all round!
Livi · 14 March 2017
★★★★★ 5/5
View Agents BuyerExcellent Service!!
Zamir, many thanks for your great service to date with my purchase.
You prompt and proactive service has been brilliant.
Jitesh · 9 June 2018
★★★★★ 5/5
GoogleEfficient service and dealt with a proactive agent - Carmen Vigneron - who was quick to respond to queries and even bothered checking in after my move in date
June · 8 March 2021
Agent replied
Thank you for the excellent feedback June! So pleased to hear that you were happy with the service you received and that Carmen checked back in after you moved into the property.
★★★★★ 5/5
View Agents BuyerLloyd
We really appreciated the service and advice provided by Lloyd. He was always prompt in responding to us very proactive.
Georgia · 22 February 2018
★★★★★ 5/5
GoogleEfficient service and dealt with a proactive agent - Carmen Vigneron - who was quick to respond to queries and even bothered checking in after my move in date
Pik · 2 February 2021
Agent replied
Thank you for the excellent feedback June! So pleased to hear that you were happy with the service you received and that Carmen checked back in after you moved into the property.
★★★★★ 5/5
GoogleDealing with Housman Properties for my recent move took away all the stress of moving. They were attentive, helpful I can't recommend them highly enough.
Kinga · 23 July 2021
Agent replied · 23 July 2026
Thank you for the positive review you have been a pleasure to help. We wish you happiness in your new home.
★★★★★ 5/5
GoogleEmma and Raphael have been absolutely INCREDIBLE! They helped us move into our new flat quickly and efficiently, and were with us every step of the way. Highly recommended!
Ollie · 23 July 2020
Agent replied · 23 July 2026
Thank you very much for your superb review you have been a pleasure to deal with.
★★★★★ 5/5
GoogleWhat wonderful, professional service. Only took 4 days to sell my property, excellent advice and support throughout the whole selling process. The Best Estate Agent ever. I can not praise them enough. Highly recommend.
Jan · 23 July 2017
Agent replied · 23 July 2026
Thank you for the kind of you I'm glad it all worked out so quickly for you we try our best
★★★★★ 5/5
View Agents TenantExcellent service and helpful throughout the process
Had a very good experience! Lloyd (from Madley) was very keen to help and delivered excellent service
Igor · 7 June 2017
★★★★★ 5/5
GoogleGreat company to deal with, always kept up to date with any issues which were dealt with very efficiently. We are sad to say goodbye to them.
Rhona · 23 July 2020
Agent replied · 23 July 2026
Thank you we will also be sad to see you leave but we wish you happiness in your new home.
★★★★★ 5/5
GoogleExtremely professional and, somewhat unusually in this industry, people who are positive, proactive and focussed on the right outcome for both landlord and tenant. Wish there were more like this! Highly recommended!
Josh · 23 July 2017
Agent replied · 23 July 2026
Thank you for the review it was a pleasure to help you.
★★★★★ 5/5
GoogleEmma and Raphael have both been so helpful and professional. Would definitely recommend this agents to anyone looking to rent a property.
Greg · 23 July 2021
Agent replied · 23 July 2026
Thank you for the review we wish you happiness in your new home. You have been a pleasure to deal with.
★★★★★ 5/5
View AgentsGreat Agent
Natalie has been very supporting and competent.
Quick to answer to our questions and helpful,
Selene · 21 February 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.