5/5
View AgentsFlat review with Natalie
Natalie Ewans was one of the most prepared agents I met in the last week. She was also very flexible to meet us the 2nd time the same day to show the flat also for my wife. Great job!
Trusted Agent profile · London
Verified
Madley Property Services London Bridge London reviews
★★★★★
305 reviews across 4 platforms
Work.Life Building, 5-7 Tanner Street, London, SE1 3LE
Madley Property Services London Bridge's office in London, at Work.Life Building, is rated 4.6 out of 5 across 305 reviews on four platforms, including 172 Google reviews rated 4.5.
172
Reviews on Google
This office
2
Reviews on Facebook
Business-wide
128
Reviews on View Agents
This office
3
Reviews on Trustpilot
This office
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers10 reviews
Lloyd went above and beyond to sell our property for us. He communicated between all parties exceptionally and provided guidance and support throughout. Having ...Read all 10 from sellers
Buyers33 reviews
We purchased a property through Madley and Lloyd was the main reason our purchase was successful. He was very communicative from the start and able to solve all ...Read all 33 from buyers
Landlords5 reviews
When we were in our search for a new home we contacted a lot of real estate agencies. Natalie from Madley was the only agent who communicated open, quick and ...Read all 5 from landlords
Tenants43 reviews
I have recently moved out of an apartment in London E14. Tonte made the process very smooth - he was nice to deal with and very helpful. He communicates very ...Read all 43 from tenants
About Madley Property Services London Bridge London
Estate agency, rethought We offer all the services you'd expect from an estate agent, and we love what we do, but we're not like other estate agents.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
View Agents5/5
View AgentsExcellent and professional service
I was the first time buyer, Matt was really proactive to kept me updated with the progress, and things on track throughout the whole process. He always responded to my inquiries efficiently, really appreciate his professional service. Highly recommended!
5/5
GoogleRaphael and Emma have been a valuable source of information in steering us through the minefield of renting a property. Very happy with their support and level of service. They are a fountain of knowledge and we would highly recommend them to anyone considering renting a property of renting out a property.
Agent replied · 23 July 2026
Thank you for the review. You have a lovely property and a pleasure to work with.
5/5
View AgentsExcellent and clear service
Natalie has been an excellent agent. She has been extremely kind and helpful in all the part of negotiation. Really good comunication, promptly replying to all our queries. Nothing to complain. Strongly recommended. Excellent and clear sevice.
5/5
View AgentsGreat knowledge and efficiency
Hi ... had some great recent dealings with Lloyd Withey ... found him to be very knowledgeable, quick with information and always responsive when it cane to communication... and all done in a very pleasant manner.
1/5
GoogleWe have rent a flat in the City of London via Madley in September 2019. They are not honest at all. They didn’t tell us the windows is broken until we moved in, we didn’t know why the house is freezing cold. After mentioned to them, they said the windows has been broken for a while. Same as the built in curtain. One of the big window has no curtain, people from outside can see everything in the bedroom, no privacy. We can’t do anything because it’s electronic curtain, it needs professional to fix it. It has been almost half year since they said they will fix it, but nothing happened. The worst part is our heating, yes we have no heating since our hot water storage has been broken. They said they will fix that but still broken. For most winter we have no heating and freezing cold. Also have to spent mire money to use emergency hot water and our electronic heating fan. Before we moved in to the fair, since we are not in London, they told us the house will be gone in a week time, so we had better do the video viewing, it’s ok for us to do the video viewing. However we don’t think they are honest, they seems avoid for all the broken furnitures even the flat is furnished, so technically we pay more for our rent. But the problem is, you shouldn’t give people the broken furnitures. Also, when we first moved in, the hose is not clean, there are bunch of stuff from previous tenant like thermal bottle type of things. And we can see the dust and someone’s hair. After we complained, they sent a cleaner to clean the house, all the problem still there, include there is still someone’s hair in the random corner and the wall is still have oil on the top. So far I couldn’t see any evidence they trying to do there job properly. Very disappointed. Even you called them, they will only said, send the ticket online, otherwise they can’t do anything. But they ignore our online requests several times!
5/5
View AgentsExcellent client service
We're buying our property through Lloyd and have been very impressed with the standard of client service provided. Lloyd has been very professional, offered helpful advice and has been a pleasure to deal with; highly recommended
5/5
View AgentsExceptional professionalism from Lloyd
Great communication and excellent responsiveness in relation to a purchase - Lloyd has been exceptional. Leaps and bounds above any other estate agent interaction we have had previously!
5/5
View AgentsExcellent service
Just wanted to write a quick review to thank Lloyd for his efforts on my behalf. Communication was excellent throughout, and I couldn't recommend him highly enough.
5/5
View AgentsLloyd Withey - great operator
Fantastic result selling our apartment with Madley’s and Lloyd Withey. Brilliant personal service, realistic professional advice, swift reaction to changing circumstances and lots of hard work. All done in a really difficult market
5/5
View AgentsExcellent Property Manager
Tonte is extremely responsive and handles all property issues impeccably. He's one of the 'nicer' guys working in the property industry. He is efficient, helpful and has been a pleasure to deal with.
5/5
View Agentsvery professional
Finally an agent that does his job and does it well ! Lloyd was very helpful and responsive, I would definitely recommend him to anyone.
5/5
View AgentsGreat agent!
Thank you to Lloyd for facilitating our home buying process. He made it as quick and painless as possible. Excellent communication and responsiveness were much appreciated!
3/5
GoogleAlthough they have been very helpful in finding a replacement tenant when I wanted to leave before the end of my contract I felt that they were not very professional. I had many complains both in check-in and check-out but they said they will take all my complains and will try to improve. Also, I received my deposit protection scheme about 6 month after I moved in which doesn't seem very normal but I did receive my deposit back on time after I left.
5/5
GoogleProfessional company, the most reliable I ever had in London. I rented through them for 2 years, and every time I had a problem they promptly took care of it. Always available and very precise, I highly recommend them!
Agent replied · 23 July 2026
Thank you for the feedback you’ve been an excellent tenant we will miss you. Emma and I wish you peace and happiness in your new home.
5/5
View AgentsMany thanks
Many thanks to Lloyd and his team for helping us sell our apartment. Very responsive from the start and ensured the entire process was smooth and successful despite the difficult market.
3/5
GoogleAlthough they have been very helpful in finding a replacement tenant when I wanted to leave before the end of my contract I felt that they were not very professional. I had many complains both in check-in and check-out but they said they will take all my complains and will try to improve. Also, I received my deposit protection scheme about 6 month after I moved in which doesn't seem very normal but I did receive my deposit back on time after I left.
5/5
View AgentsReally impressed with Lloyd
Lloyd was helpful and professional throughout. We were delighted with the price we got in the end and glad we hadn't settled for something lower.
4.8/5
View AgentsPleasure working with Madley
It was a pleasure working with Lloyd @Madley, always responsive and professional, he worked hard to complete the sale, very happy with the service
5/5
View AgentsVery helpful agents
Our agent, Natalie was very helpful and we had a great experience and could manage renting smoothly. Very happy with their service. Thank you.
5/5
View AgentsReally helpful
Lloyd made a real effort to understand what I was looking for and show me the best in the market to suit my budget. I would highly recommend him.
5/5
View AgentsSuper estate agent Lloyd Withey
Lloyd Withey supported us on our property search and was exceptional. He is thorough, hardworking, available when you need him and very understanding of his client's needs and mindset.
5/5
View AgentsNatalie has been great
Natalie Ewan’s is always willing to help and is always available to help. She has been great at supporting us and providing the correct information. She has been great!
5/5
GoogleResponsible and lovely agency our agent NATALIE EWANS was be incredible Super attentive in everything helped us with all the formalities and always responded to us. All the messages, she had a lot of patience with us, she is the best.
Agent replied
Thank you for the excellent review Alejandro!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Read Madley Property Services London Bridge's Google reviewsLeave Madley Property Services London Bridge a review
Questions about Madley Property Services London Bridge London
What do sellers say about Madley Property Services London Bridge London?
10 reviews from sellers, rated 5.0 out of 5 on average. For example, Joanna wrote: "Lloyd went above and beyond to sell our property for us. He communicated between all parties exceptionally and provided guidance and support throughout. Having ..."
What do buyers say about Madley Property Services London Bridge London?
33 reviews from buyers, rated 4.9 out of 5 on average. For example, Anne wrote: "We purchased a property through Madley and Lloyd was the main reason our purchase was successful. He was very communicative from the start and able to solve all ..."
What do landlords say about Madley Property Services London Bridge London?
5 reviews from landlords, rated 5.0 out of 5 on average. For example, Jessica wrote: "When we were in our search for a new home we contacted a lot of real estate agencies. Natalie from Madley was the only agent who communicated open, quick and ..."
What do tenants say about Madley Property Services London Bridge London?
43 reviews from tenants, rated 4.9 out of 5 on average. For example, Mark wrote: "I have recently moved out of an apartment in London E14. Tonte made the process very smooth - he was nice to deal with and very helpful. He communicates very ..."
