5/5
Googlewent there for a viewing and i can say the place is amazing I went for a viewing and Eilis was amazing showing me around, she let me take pictures to even show my family because they couldn’t go for the viewing. Thank you Eilis and JLL
Trusted Agent profile · London
Verified
JLL Stratford London reviews
★★★★★
625 reviews across 2 platforms
Unex Tower, 5 Station Street, Stratford, London, E15 1DA
Part of JLL Stratford, see every office.
JLL Stratford's office in London, at Unex Tower, is rated 4.7 out of 5 across 625 reviews on two platforms, including 609 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Landlords6 reviews
Dealt with Charlotte Russell from well before completion to the point at which the tenant was in situ. Extremely personable and professional, Charlotte exudes ...Read all 6 from landlords
Tenants7 reviews
Hussnain is with no doubt one of the best estate agents I have ever had the opportunity to work with. He was constantly available at any given time of the day ...Read all 7 from tenants
About JLL Stratford London
JLL are proud to announce the launch of their new office in the heart of Stratford. Located within a stone’s throw of Westfield and Stratford station, our office is the most central of Stratfords estate agents. We know the area well, having contributed to the Olympic Bid and launched several new developments including Stratosphere, Stratford Plaza and Glasshouse Gardens. Our state-of-the-art office will provide a comprehensive suite of services, from sales and lettings to property and portfolio management. The Stratford office opened underneath Stratford Plaza in February 2016. JLL has been associated with some of Stratford most important developments, including iconic Landmarks like Westfield shopping Centre and the Olympic Park, to help our clients unlock the potential of the residential opportunities that Stratford has to offer, we’ve opened a new office at the heart of it all. Our branch offers the following services: Sales Lettings New Homes Residential property management covering Stratford, Bow, Hackney, Homerton, Leyton, Leytonstone, East Village and Forrest Gate. Stratford is a hub of transport offering the Central line, Jubilee line, TFL rail, DLR, National Rail and the introduction of Crossrail in 2018 which continues to increase the popularity of this area. Our local market derives from homeowners and Tenants in the Stratford area and surround making the most of the quick commute to Canary Wharf, the City and West London. With plenty of great restaurants and shopping facilities the area the popularity is consistently on the increase. Located opposite Stratford Station our bespoke office based underneath Unex Tower is perfectly placed for vendors, purchasers, Tenants and Landlords to walk in, with over 2000 sq ft of space we can offer an experience to all of our clients through interactive property displays and video wall. Our property managers for the local area are based in this office which will allow for a better overall experience for our tenants and Landlords, knowing that your point of contact is local this will give many peace of mind. Being the third addition to our east London offices we work closely with our Canary wharf and City teams to ensure that we give the best coverage to all of our clients.
Awards
The Trusted Agent 2026 results for JLL Stratford, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleWe had a fantastic experience working with Tianne Harvey. She was incredibly helpful, responsive, and kind throughout the entire process of securing our new apartment in Stratosphere Tower. …
Agent replied · 17 May 2026
Dear Alexandru, many thanks for your positive feedback. I will make sure this is passed on to Tianne.
5/5
GoogleEilis has been incredibly friendly, helpful, and responsive in helping me secure a new rental. Unlike past agents, who made me feel pressured and uncertain, Eilis was open, honest, and made me feel in control of my decision. Thank you! :)
5/5
GoogleTasif was very helpful and profesional, found us really nice apartment and accomodated to our vishes as much as he could✌🏻 …
5/5
GoogleSince looking to rent in london has been hard throughout the year, I can't thank Eilis Moloney enough for reaching out to me and arranging viewings and taking everything we were looking for into account. She has delivered excellent service in helping us find the perfect place to rent and is an amazing part of your team.
5/5
GoogleI had an excellent experience with Tianne Harvey from JLL who helped me find and secure my new home. She was very helpful and the whole process went quickly and seamlessly also because of her. Thank you!
Agent replied · 17 May 2026
Many thanks for your feedback Marek, I will ensure this is passed on.
5/5
GoogleMe and my friends recently rented a house and we had the pleasure of working with Tasif, and I couldn't be more impressed with the service provided. From start to finish, Tasif was incredibly professional, attentive, and thorough. He went …
5/5
GoogleTay has been very responsive and resolved all my queries in a speedily manner!
Agent replied · 24 March 2024
Dear Oliva, thank you for taking the time and sharing your feedback! We'll make sure to share this with Tay! Many thanks, JLL
3/5
GoogleGenerally ok, but not perfect. They used bad subcontractors - in particular Kent Domestic who knowingly fitted a heat alarm without batteries and LetCheck inventory company. JLL were not proactive in fixing all issues raised in check-in …
Agent replied
Dear Chris, I am sorry to hear that you had issues with the subcontractors that JLL used, we … More
5/5
GoogleAbida has been extremely helpful with my move. Absolute delight having her, my expirence could not have been any better!
5/5
GoogleA big thank you to Erjana. Everything was clearly explained. Prompt response to our questions and the process went smoothly as promised.
5/5
GoogleJust moved in to new building complex. The process was very straight forward and simple. Our agent Erjana was particularly helpful and on hand to take any queries and calls.
Agent replied
Dear Raman, thank you for your 5 star review, it means a lot to us! Pleased to hear the process was smooth thanks to Erjana and we hope you will enjoy your new home! … More
5/5
GoogleI wholeheartedly recommend Tasif as a reliable real estate agent. From the initial payment of the holding deposit to the final steps of signing the contract, he has consistently provided a sense of reliability and peace of mind. His …
5/5
GoogleWe recently had the pleasure of working with Tasif, and we couldn’t be more impressed with the outstanding service we received. From the beginning, Tasif went above and beyond to ensure that the entire process was smooth, efficient, and …
5/5
GoogleWarm team, incredible service. Tasif was very helpful and kind with looking for an appropriate apartment for us who always pick up our phone on time and solve our enquiries immedietly. We are very thankful and happy to have him to settle our next home.
5/5
GoogleExcellent service from JLL while helping me move flat this month. Tasif was extremely helpful, keep up the good work!
5/5
GoogleEilis recently helped me get my first apartment in the UK. Moving from abroad, Eilis made the process so straightforward, organising viewings on short notice, providing info and key insights on the properties, replying promptly to emails …
5/5
GoogleI never really leave Google Reviews but I can say working with Eilis Moloney has been my best experience with moving. From the initial contact to viewing to making adjustments, she was supportive and communicated outstandingly amazing …
5/5
GoogleWould highly recommend JLL and in particular Rhys and Adam. We moved to JLL after having had our flat on the market for 4 months with another estate agent who weren’t able to get us an acceptable offer. Rhys found is us a buyer within a week from the ad going live.
5/5
GoogleSenior Property Agent Michael Harvey is the best agent you can find in the area. He is responsible and responsive. He is competent and professional. I had a bad experience with JLL before but Michael is second to none.
Agent replied
Dear Ho, Thank you very much for taking the time to share your feedback with us. Wonderful to hear that Michael was responsible, responsive and competent, we'll make sure to share this feedback with him! Thank you, JLL Stratford Team
5/5
GoogleTianne was amazing with helping us finding a flat- made it so easy and stress free and so down to earth
5/5
GoogleVery attentive and accommodating, Eilis was especially helpful when I had a technical issue during the tenant application process.
5/5
GoogleEilis is the best agent I've worked with, super helpful and responsive! Trust her with any questions and concerns
5/5
GoogleWorking with Erjana was an absolute pleasure! From the moment we reached out for assistance in finding a flat, she showed nothing but professionalism, friendliness, and an unwavering commitment to helping us navigate the process smoothly. …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about JLL Stratford London
What do landlords say about JLL Stratford London?
6 reviews from landlords, rated 5.0 out of 5 on average. For example, Paul wrote: "Dealt with Charlotte Russell from well before completion to the point at which the tenant was in situ. Extremely personable and professional, Charlotte exudes ..."
What do tenants say about JLL Stratford London?
7 reviews from tenants, rated 4.4 out of 5 on average. For example, LM wrote: "Hussnain is with no doubt one of the best estate agents I have ever had the opportunity to work with. He was constantly available at any given time of the day ..."
Has JLL Stratford won any awards?
Yes. In The Trusted Agent 2026 awards: JLL Stratford, London won Trusted Agent.
