Trusted Agent profile · London
Verified
★★★★★
625 reviews across 2 platforms
Unex Tower, 5 Station Street, Stratford, London, E15 1DA
Part of JLL Stratford, see every office.
JLL Stratford's office in London, at Unex Tower, is rated 4.7 out of 5 across 625 reviews on two platforms, including 609 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
Send JLL Stratford a message.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Dealt with Charlotte Russell from well before completion to the point at which the tenant was in situ. Extremely personable and professional, Charlotte exudes ...Read all 6 from landlords
Hussnain is with no doubt one of the best estate agents I have ever had the opportunity to work with. He was constantly available at any given time of the day ...Read all 7 from tenants
JLL are proud to announce the launch of their new office in the heart of Stratford. Located within a stone’s throw of Westfield and Stratford station, our office is the most central of Stratfords estate agents. We know the area well, having contributed to the Olympic Bid and launched several new developments including Stratosphere, Stratford Plaza and Glasshouse Gardens. Our state-of-the-art office will provide a comprehensive suite of services, from sales and lettings to property and portfolio management. The Stratford office opened underneath Stratford Plaza in February 2016. JLL has been associated with some of Stratford most important developments, including iconic Landmarks like Westfield shopping Centre and the Olympic Park, to help our clients unlock the potential of the residential opportunities that Stratford has to offer, we’ve opened a new office at the heart of it all. Our branch offers the following services: Sales Lettings New Homes Residential property management covering Stratford, Bow, Hackney, Homerton, Leyton, Leytonstone, East Village and Forrest Gate. Stratford is a hub of transport offering the Central line, Jubilee line, TFL rail, DLR, National Rail and the introduction of Crossrail in 2018 which continues to increase the popularity of this area. Our local market derives from homeowners and Tenants in the Stratford area and surround making the most of the quick commute to Canary Wharf, the City and West London. With plenty of great restaurants and shopping facilities the area the popularity is consistently on the increase. Located opposite Stratford Station our bespoke office based underneath Unex Tower is perfectly placed for vendors, purchasers, Tenants and Landlords to walk in, with over 2000 sq ft of space we can offer an experience to all of our clients through interactive property displays and video wall. Our property managers for the local area are based in this office which will allow for a better overall experience for our tenants and Landlords, knowing that your point of contact is local this will give many peace of mind. Being the third addition to our east London offices we work closely with our Canary wharf and City teams to ensure that we give the best coverage to all of our clients.
The Trusted Agent 2026 results for JLL Stratford, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleJLL Stratford made letting my new property exceptionally smooth, even while I was abroad. They efficiently managed everything from handover and coordinating furniture delivery to finding tenants and securing the necessary licenses, all …
Dear Jonathan, thank you for leaving a review. I will make sure your feedback is passed on.
5/5
GoogleErjana was a lovely and professional agent, with a very positive energy!! She took the time to show us also around and given all the details needed.
5/5
GoogleKyle Y is an extremely polite and understanding gentleman, he took the time to understand our rental needs and help steer us in the right direction. Efficient and proactive, no fluff and no nonsense. An absolute asset to the team at JLL Stratford. All the best.
5/5
GoogleGytis was very helpful from the initial viewing of the property to the handing of the keys! Very fast and professional company I would 100% recommend.
5/5
GoogleAmazing service! Would use again. Eilis and Erjana were both thoughtful and professional - very appreciative of their help
Dear Shannon, thank you for your 5 star review, it means a lot! We're certain Erjana and Eilis will be pleased to read this. Thank you, JLL
5/5
GoogleHad a wonderful experience with Eilis as my partner and I finalised our new flat. We had a lot of questions and needed quite a few details that Eilis was able to provide promptly. She was an excellent intermediary between the property and …
5/5
GoogleExcellent offers on the rental property market. Everything is well organized. Excellent demonstration. Thank you very much Tasif!
Dear Alexander, We are very grateful for your 5 star review and for your kind words for the … More
5/5
GoogleI had a fantastic experience working with Kyle Yousif while searching for my next home. From the very beginning, he was incredibly responsive and proactive, always staying one step ahead and ensuring I had everything I needed throughout the …
5/5
GoogleWe had a great experience with Eilis who is very responsive and professional. We felt supported and safe in her hands having to move flats at short notice. She was great in speeding things up and advising us. Thank you!
Dear Geanina, We're very grateful for your 5 star review, it means a lot! Pleased to hear Eilis was professional and great at giving advise. … More
5/5
GoogleI had the pleasure of getting connected with Tasif from the JLL team and securing my dream flat in less than 24 hours. From start to finish, Tasif was beyond accommodating and answered any questions or queries I had immediately leaving me …
5/5
GoogleErjana was incredibly helpful in finding a flat for me to move into. Unlike a previous viewing I had with an agent from another company, Erjana's depth of knowledge stood out, immediately inspiring my trust in her abilities. She was very …
5/5
GoogleHighly recommend Agent Erjana Metra if you are looking for a rental. Super smooth and very helpful for my contract.
5/5
GoogleJust completed my rental process and Eilis was crucial in helping us throughout the process of moving and checking the new apartment. Not only she proposed something we liked but also she was very good at showing all the different steps and …
5/5
GoogleEilish was an absolute godsend. Very very responsive around the clock, and went above and beyond to help me secure a property she knew I loved. Thoroughly efficient and stress free process working with JLL. If you find yourself dealing with them in the future, ask for Eilish!
5/5
GoogleTasif was great help during the whole rental process and was always very quick to respond!
Dear Georgia, thank you for your 5 star review and a shout out for Tasif! Many thanks, JLL
5/5
GoogleTasif was super helpful and quick in getting everything sorted in terms of paperwork. Would recommend!
Dear Sophia, thank you for your 5 star review, great to hear that Tasif was helpful and you would not hesitate to recommend him. Thank you, JLL
5/5
GoogleTasif from JLL has been an amazing advisor who helped us schedule all of the viewings and helped us found our a lovely flat in Stratford. 100% recommend him! …
Dear Jenny, thank you for taking the time to leave a review, we wish you the best in your new home.
5/5
GoogleWhen looking for a flat to rent at very short notice, Erjana who is an assistant manager was incredibly helpful and got everything sorted within a couple of weeks. She was friendly, professional and extremely helpful. I would highly recommend.
Dear Peter, We're pleased to hear Erjana provided such prompt and efficient service for your … More
5/5
GoogleWe had a great experience with Kyle when we were looking for a rental property. He was very responsive throughout the process and always worked around our schedule, which we really appreciated. Thank you so much for all your help
5/5
GoogleEilis has been of massive help with great communication and help ensuring a smooth process in securing a rental agreement with the landlord!
5/5
GoogleA seemless process, helped enormously by Tianne Harvey who even got in touch on her day off!
Many thanks for a five star review.
5/5
GoogleEilis was so so helpful and answered all our questions when it came to the flat we wanted to rent (which we got!). She was always contactable, willing to help and always had our best interest at heart. I couldn’t recommend her and JLL more! Thanks so much Eilis!
5/5
GoogleI would like to recommend Eilis from the JLL Stratford branch. Its incredibly frustrating renting a place in London especially lots of estate agency are often rude and try to rush you. Eilis have made the viewing process extremely pleasant …
5/5
GoogleAppreciation post for Tasif, for guiding us in finding our new home! Tasif is professional, accommodating and respectful. We feel valued, not rushed and we feel that we've made better use of our time. He had shown us varieties of …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
6 reviews from landlords, rated 5.0 out of 5 on average. For example, Paul wrote: "Dealt with Charlotte Russell from well before completion to the point at which the tenant was in situ. Extremely personable and professional, Charlotte exudes ..."
7 reviews from tenants, rated 4.4 out of 5 on average. For example, LM wrote: "Hussnain is with no doubt one of the best estate agents I have ever had the opportunity to work with. He was constantly available at any given time of the day ..."
Yes. In The Trusted Agent 2026 awards: JLL Stratford, London won Trusted Agent.
Send JLL Stratford a message.
