JLL Nine Elms London reviews

★★★★★ 5/5

Google

Our recent search for a suitable property for myself and my partner was proving a difficult task. We had already been badly let down by another estate agent. We came to Mann estate agents where we were helped by Danny and Paul. We were living in a hotel, having to eat takeaways as we had no kitchen to cook, so time was of the essence. We only had 6 days left in our hotel. Paul and Danny arranged us a viewing on a property that was suitable for our needs and worked really had to ensure all the paperwork was completed before our 6 days were up in the hotel accommodation. This company was nothing but professional and worked so hard to ensure we received our keys for the property within the 6 day time frame. I cannot praise them enough and would recommend this company to everyone. Many thanks for all of your help and hard work. We are extremely happy where we are living and you have a great, professional team. Thank you again. It’s very much appreciated for what you did for us. Kash & Laura

Kash · 5 June 2022

★★★★★ 5/5

Google

I want to thank Mann Sales and Lettings Agents Canterbury, and especially Lauren, for helping me rent my first apartment. It has been a pleasant experience, from doing a face to face viewing, to learning more about the apartment, passing all the requirements and moving in. Everyone at the agency is friendly, communicative and always ready to answer any questions that you may have. Throughout the process, my emails were very quickly responded to and the communication with Lauren and the whole agency was perfect. I recommend Mann Sales and Letting Agents Canterbury from the bottom of my heart!

Mara · 5 June 2022

★★★★★ 5/5

Google

A great team at Nine Elms JLL! Amazing service from Charlie Jeffrey! He was so helpful in helping us view and secure a place and took us through the process and guided us through each stage. He was very responsive and handled all of our queries very quickly and effectively. The overall process was seamless and swift with great communication from Joanna too. Thank you!

Lesley · 5 October 2025

★★★★★ 5/5

Google

This agency is my saviors. They help to the maximum with supporting in each steps, especially Jazmin , she is an amazing person , thank you very much.

Христина · 5 June 2025

★★★★★ 5/5

Google

Both Jonny and I are delighted to work closely with the entire Lettings Team at JLL Nine Elms. We’ve relied heavily on Daniel Turners rental knowledge, professional approach and experience during the acquisition of 33 properties last year. He and his team have been unbelievably officiant, effective and a genuine pleasure to work with professionally. A huge thank you to Siobhan, Joanna and Henrietta for renting all of our apartments without fuss. Please do contact them if you have property to rent as you won’t be disappointed. We look forward to working with you again this summer! Carlo Nasti Director at Capital Homes International LLP

Carlo · 6 May 2022

★★★★★ 5/5

Google

Holey is very helpful and the process was very fast and she was very friendly

Justin · 5 October 2025

★★★★★ 5/5

Google

The experience was amazing. Jazmyn and the team are so helpful, responsive and passionate. That extra mile made my life much easier. Thank you Team!

Chi · 5 June 2025

★★★★★ 5/5

Google

A really smooth and efficient experience. Xav and Joanna were really helpful in taking us through the process of finding a place to rent and responsive to all of our questions.

Darja · 23 March 2025

★★★★★ 5/5

Google

Really love this agency! I’ve been working with Xav and he was great at finding properties that truly matched what I was looking for. Highly recommend!

Mariia · 21 July 2026

★★★★★ 5/5

Google

Mann Countrywide were the estate agents for my recent purchase of a flat and they were an absolute pleasure to deal with throughout the whole process. Every single person I dealt with was kind, helpful and knowledgeable. As a first time buyer, there was lots of things I didn't know and the lovely people at Mann really helped guide me through it. Can't reccommend them enough!

Jonathan · 5 June 2023

★★★★★ 5/5

Google

My parents were struggling to rent out their flat. When we contacted Mann they were very happy with the professional service as well as how caring the staff were. Big thank you to Jazmyn and Lauren for helping to sort out everything and taking the stress of their shoulders.

Harley · 5 June 2024

★★★★★ 5/5

Google

Paul has been brilliant from start to finish, explaining the law changes, finding a tenant and dealing with the whole porcess. Thank you!

Benjamin · 5 June 2025

★★★★★ 5/5

Google

From booking viewings to placing an offer on a property both Tracy and Victoria have been efficient, professional, friendly, and knowledgeable. Tracy was a huge help in providing detailed information on the local area, schools and amenities. All of the questions we had were answered promptly and honestly. Victoria has been wonderful at keeping us informed during the purchase process. She provided us with a checklist on what to expect from start to finish which was a nice detail and has proven to be very helpful. Thank you.

Amy · 4 July 2021

★★★★★ 5/5

Google

I cannot speak highly enough about the unbelievable customer service given to me by Tracy at the Coulby Newham branch. As anyone knows conveyancing is stressful!! Being within the chain I was constantly on the phone to Tracy sometimes several times a day and she has sometimes rang me after close of business to return my calls. I would call this going above and beyond and she worked tirelessly to obtain the desired results of exchanging today. Her professionalism and dedication and always giving me the correct and accurate update I was very grateful for. I said to her a number of times her calming manner and positivity helped me keep calm. Every member of staff whom I spoke to I found helpful. Thank you all but especially Tracy 😀😀

Ade · 4 July 2021

★★★★★ 5/5

Google

Been there 13 years as a landlady and Paul Hughes -responsible for lettings never disappointed me. The service is very good and they manage to find me good tenants, drama free, and I feel they have my back. Any issues, if ever arisen, are immediately dealt by Paul in his calm, collected, friendly manner. It's everything a landlady wants from an agency.

Katerina · 5 September 2025

★★★★★ 5/5

Google

We have worked with Emma and Raphael from Houseman for 8 years and in that time we have found them extremely responsive, acting responsibly on behalf of the tenants and the landlords be it moving in, moving out or issues that occur during …

Steve · 6 August 2024

★★★★★ 5/5

Google

Emma and Raphael are just brilliant! They have let my property a series of times now, quickly and to great tenants. They are such a pleasure to work with. They communicate quickly and clearly. Their advice has always been spot on. They are …

Kenton · 6 August 2024

★★★★★ 5/5

Google

Thank you to the staff at Mann in Canterbury. I’ve recently bought a house in the St Dunstan’s area of Canterbury which I’m really happy about. Considering the purchase was taking place during the lockdown restrictions and with Christmas fast approaching, I was amazed how quickly and smoothly it went, everybody worked together to get the purchase/sale done as quickly and as smoothly as possible. Nikitia, Felicity and Laura were my main points of contact and kept great communications with myself, the solicitors and the seller to make sure we were all on the same page. Thank you all very much. Kind regards Ben

Ben · 5 June 2021

★★★★★ 5/5

Google

I cannot thank the lovely Rafaela Kyriakidou enough for finding me and my friend an amazing flat and for making this experience as easy and enjoyable as possible. She is super friendly, helpful, knowledgeable and professional and she definitely knows how to get the job done. Very impressed with how smooth this process has been despite the difficulties caused by Covid-19. This has been by far the best experience I've had so far with any letting agency in Canterbury! Thank you Rafaela!! You deserve the 5 stars!!!

Penelope · 5 June 2021

★★★★★ 5/5

Google

A 5 star rating! A big thank you to Felicity and Beth at Mann Countrywide Canterbury for all their dedication, hard work and patience in taking my house from sale to completion and securing my onward purchase in just four months! I was very impressed at how swift and orgainsed Mann were in getting my house on the market and achieving offers as well as helping me to find somewhere to lovely buy. The team were all so friendly and always ready to help. I would happily use them again and recommend Mann Countrywide to friends and family.

Rebecca · 5 June 2021

★★★★★ 5/5

Google

Had the best experience so far with JLL. Charlie has helped me find my dream flat. He is so kind and had a genuine interest to make sure me and my partner found what we needed. Truly a star and a gem of a person! He has made everything easy … More

Sune · 28 November 2025

★★★★★ 5/5

Google

Xav Hastings was incredibly helpful when it came to documents. He insured I received each document to sign and helped me finish things as soon as possible.

Laith · 23 March 2025

★★★★★ 5/5

Google

I would like to thank Mann Sales and Lettings Agents Canterbury for helping me find a suitable apartment to rent whilst studying for my last year of University. I would like to thank Danny especially for going above and beyond to ensure all my needs for the property were fulfilled. Furthermore, Danny is polite, friendly and goes the extra mile for his clients. He's very reliable and ensures that you are satisfied.

Tamera · 5 June 2022

★★★★★ 5/5

Google

Very efficient group. Jazmyn, paul and Lauren were so helpful with helping us within a short period. I recommend them

Onyekachukwu · 5 June 2025