5/5
GoogleOur visit with Xavier went very well, he was thoughtful and professional throughout. We made an offer on the selected property, and he was quick and straightforward in getting everything sorted. The after-visit process was handled by …
Trusted Agent profile · London
Verified
JLL Nine Elms London reviews
★★★★★
526 reviews across 3 platforms
Unit C1, 4 Riverlight Quay, London, SW11 8DG
Part of JLL Nine Elms, see every office.
JLL Nine Elms's office in London, at Unit C1, is rated 4.6 out of 5 across 526 reviews on three platforms, including 498 Google reviews rated 4.6.
498
Reviews on Google
This office
14
Reviews on Facebook
Business-wide
14
Reviews on The Trusted Agent
This office
Want JLL Nine Elms to help?
Send JLL Nine Elms a message.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Landlords3 reviews
Very happy with the service I received from JLL across all departments including letting,management and legal. I was kept informed throughout and always ...Read all 3 from landlords
Tenants6 reviews
Couldn’t have done any better. Keelie was great. She organised and booked in lots of viewing, put no pressure on us whatsoever and couldn’t have done anymore to ...Read all 6 from tenants
About JLL Nine Elms London
JLL's new Nine Elms residential office opened its doors in August 2015 and is ideally located within Riverlight Quay, the sought after St James development situated directly opposite the traditional architecture of fashionable Kensington and Chelsea, with an enviable position on the south bank of the River Thames. Nine Elms is home to the iconic Battersea Power Station, Vista, Aykon, Embassy Gardens and many more to come as well as the new location of the American Embassy. The area is set to rival the Capital’s most exclusive shopping zones with worldwide superbrands signing up to the commercial opportunities and a zone 1 Underground station opening in 2020. JLL’s expertise across the Nine Elms area for the last 20 years ensures our knowledge is second to none. The team will be moving into a larger more permanent office in July 2016 where we will continue to offer our sales, lettings and management service headed up by Helen Penfold and Daniel Turner who each have over ten years’ experience in agency. With our first rate property management team located on site we can ensure tenants are looked after and investments fully managed by our ARLA qualified property managers. JLL is the largest property consultancy business in Europe, with an enviable reputation for delivering beyond client expectations. With our national network of prime city, regional and international offices we can ensure that your property will reach the widest amount of prospective applicants.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleWe have found a place to live in Canterbury after a long search thanks to Rafaela Kyriakidou at Mann Estate and Lettings Agents and we are very happy with the process that led to it. She has been professional, helpful, patient and kind with all our questions, effective and clear in answering as well as promptly solving the small problems that arose through. She made each step much easier for us who were doing this for the first time and we really appreciated it. We are about to move in and very much looking forward to it, thank you :)
Agent replied · 5 June 2026
Thank you for taking the time to leave your wonderful 5* review about our local team. Best wishes, Scott
5/5
GoogleGreat experience with JLL Nine Elms. Xavier was professional and responsive, and Joanna handled the contract efficiently and clearly. The whole process was smooth and stress-free. Highly recommended.
5/5
GoogleWe recently rented an apartment with the help of Charlie Jeffery, and we cannot recommend him highly enough. From the very beginning, Charlie made the entire process smooth, transparent, and stress-free. He was always available to answer …
5/5
GoogleDifficult to speak more highly of Charlie and Joanna. Smooth, responsive, and efficient from start to finish. Communication was clear, timelines were managed well, and every question was answered quickly. The whole process felt organized and low-stress. Highly recommend.
Agent replied · 24 March 2026
Many thanks for leaving such brilliant feedback for Joanna and Charlie.
5/5
GoogleCharlie was amazing - kind, attentive, and made the whole process seamless. I love my new apartment. Thank you!
5/5
GoogleSiobhan and Joanna were great help to me for a quick and smooth move in!
Agent replied · 24 March 2026
Dear Selin, thank you for taking the time to leave feedback, greatly appreciated.
5/5
GoogleAfter some terrible experience with another estate agents in Canterbury, I decided to go with Mann and Co after being impressed with their professionalism on a house viewing. I was genuinely impressed with all the extra work and effort that they put into the sale of my house (and it was a real challenge at times!) Jordan and her team were exceptional and Emma's mortgage advice helped me secure a mortgage that no-one else could. If I could give an extra star, I would! Thank you.
Agent replied · 5 June 2026
Thank you Dion for your very kind words. Jordan and her team at our local Mann branch will appreciate your review and 5* score. Very much appreciated. Kind regards, Mark
5/5
GoogleVery pleased with the efficient and professional service we have just had in letting out our property in Canterbury, after being left without students for the first time. The Mann and Co team came up with plan which meant that within a few weeks we not only now have tenants but a guaranteed monthly income. Thank you Lauren, Paul and Danny - five-star service with a smile.
Agent replied · 5 June 2026
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
Google. It was a great experience for me. Thank you Siobhan Tomlin
5/5
GoogleWorking with Xav was amazing. Very responsive and help throughout the whole process. All documentation was done smoothly. Thank you for being patient and understanding and helping out through all steps!
5/5
GoogleGreat service helpful team , Johanna and Xav have been very helpful
Agent replied · 1 September 2026
Thank you so much, Drheba. We're delighted that Johanna and Xav provided such helpful support throughout your experience. The Nine Elms team will be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.
5/5
GoogleXavier has been absolutely amazing with securing our new home for us. Couldn’t recommend him more! Thanks again 🙂 …
Agent replied · 23 August 2024
Dear Ella, thank you very much for your 5 star review, it means a lot! We'll make sure to pass this on to Xavier. Thank you, JLL
5/5
GoogleCharlies Jeffery was super helpful and found exactly the apartment I was looking for. The whole moving process was smooth and stress-free for both me and my dog. I highly recommend him!
5/5
GoogleThank you so much to Sheryl and her team for being so quick , efficient, friendly and professional in helping me to find a flat. Im a first time investment buyer and I was blown away with how quickly we got the sale through. Highly recommend and will definitely use their services again.
Agent replied · 5 June 2026
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleAbsolutely loved working with Xav and Yasmin at JLL! They made the whole renting process so much easier than I expected. They were super helpful, patient, and always kept me updated. I felt supported the entire time and ended up in a place I really love. Would definitely recommend them to friends or anyone new to the area.
Agent replied · 24 March 2026
Dear Xingpu, thank you so much for taking the time to review. I am pleased your experience was so positive.
5/5
GoogleMann Sales and Letting in Canterbury provided an exceptional service compared with other letting agents. Danny was more than happy to help from the start till I got settled in. He is very friendly, kind and treats everyone with respect. Lauren and Paul were also very supportive to find my family and I a wondeful house. Many thanks to this lovely team.
Agent replied · 5 June 2026
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleAbsolutely lovely staff especially Rafaela Kyriakidou. Very professional, super helpful and friendly. She picks up the phone whenever needed and respond to our emails within few hours. I didn’t feel in their company as a foreigner I felt very welcomed as a friend. We are really lucky to meet Rafaela. I honestly feel reassured when she takes care of our procedures. Thank you so much MANN you deserve more than 5 stars.
Agent replied · 5 June 2026
Thank you for your 5* review of our hardworking team. I will ensure your kind words are forwarded to the branch and we look forward to helping you again in the future, should you need us. Best wishes Emma
5/5
GoogleHelpful, polite and clear communications. Thank you to Siobhan and the team at JLL.
Agent replied · 24 March 2026
Dear Noah, thank you for your lovely feedback.
5/5
GoogleA great team at Nine Elms JLL! Amazing service from Charlie Jeffrey! He was so helpful in helping us view and secure a place and took us through the process and guided us through each stage. He was very responsive and handled all of our …
Agent replied · 24 March 2026
How wonderful to read, thank you for taking the time to leave feedback.
5/5
GoogleHad the chance to find a flat quickly in London through JLL and thanks to Xavier who expedited the paperwork quickly and made the whole process smooth. Very flexible on terms and conditions and very professional
Agent replied · 25 November 2023
Dear Ali, thanks for sharing your positive experience at JLL. Great to hear that thanks to Xavier the process was smooth, we're certain he will be pleased to read your comments here! Thank you, JLL
5/5
GoogleI had an excellent experience working with MANN Canterbury. From start to finish, their dedication and efficiency were impressive. They quickly understood our needs and worked tirelessly to find new home. Communication was seamless, and …
Agent replied · 5 June 2026
Thank you for your fantastic review! It was a pleasure assisting you in your search for a new home. We take pride in our efficiency and commitment to understanding our clients' needs. We are thrilled to hear that you had a stress-free … More
1/5
GoogleIf you are a foreigner please note the following should you wish to rent a property from this company. They will happily take your money but there is no aftercare if problems arise once you’re in. My brother is suffering with a mouse in …
Agent replied · 9 November 2024
Dear Saadet, we have been in direct communication with your brother and kept him updated daily regarding progress on solving this issue. Pest control was dispatched immediately, and the landlord has followed their recommendations. This is … More
5/5
GoogleXav and Joanna really worked hard to find the right tenants in as short a period of possible once I know the previous occupiers were leaving. They managed the whole process smoothly and calmly, and I now can't wait to welcome my new tenants to the property in just a couple of weeks.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about JLL Nine Elms London
What do landlords say about JLL Nine Elms London?
3 reviews from landlords, rated 5.0 out of 5 on average. For example, Hugh wrote: "Very happy with the service I received from JLL across all departments including letting,management and legal. I was kept informed throughout and always ..."
What do tenants say about JLL Nine Elms London?
6 reviews from tenants, rated 5.0 out of 5 on average. For example, Joe wrote: "Couldn’t have done any better. Keelie was great. She organised and booked in lots of viewing, put no pressure on us whatsoever and couldn’t have done anymore to ..."
Want JLL Nine Elms to help?
Send JLL Nine Elms a message.
