Trusted Agent profile
Verified
★★★★★
627 reviews across 3 platforms
22 College Approach, London SE10 9HY
Part of JLL Greenwich, see every office.
JLL Greenwich's London office at 22 College Approach is rated 4.8 out of 5 across 627 reviews on three platforms, including 607 Google reviews rated 4.8. The 13 Facebook count is for the whole business. It won Gold in The Trusted Agent 2026 awards. Checked 9 October 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Great teamwork form Graham, Jemmah and Cheryl on my sale. I achieved a better result than i had hoped for with JLL looking after me through the whole process. I ...Read all 2 from sellers
Alex was friendly, professional and always available to answer any queries. He was very helpful throughout the process and even came to the flat to drop of the ...Read all 2 from buyers
Our prime position within the historic Royal Borough of Greenwich keeps the JLL team at the heart of a community. With a 5 strong sales team, and a 5 Strong lettings team, and a back office of 15 dedicated property managers, we have every aspect of residential estate agency covered. We also pride ourselves on a consistent employment of experienced, qualified staff, which provides the very best customer experience. For over 20 years we have built a reputation for service excellence and an unsurpassed understanding of the property market in this iconic corner of London, and it is also true to say that we have the best offerings of new build and off plan apartments across the whole of South East London. Our bespoke marketing strategy advice ensures that we meet each and every one of our clients’ expectations and requirements, including the optimisation of return on investment. Our knowledge encompasses our immediate neighbouring locations with teams based in Blackheath and Canary Wharf. Our network extends across the capital and to over 1000 locations globally, and our properties are therefore matched to the widest possible pool of buyers and tenants. We have a proud record of customer testimonials that speak for themselves, and repeat business forms a large part of our operation. In this modern world, you can be assured of a response to your enquiry within 24 hours, no matter what time of the day or week you contact us. JLL has been listed as one of the ‘World’s most ethical Companies’ for the ninth year running, and we also seek to be the most sustainable property consultancy in the UK. We have invested £450k into community projects, including 407 volunteering days, and for these reasons we consider ourselves much more than your average high street estate agent.
Trusted Agent 2026 results for JLL Greenwich. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleVery positive experience renting an apartment with Eilis at JLL. Everything went very smoothly, from viewing the apartment we have now rented, through the offer process, to any questions we had, Eilis was always very helpful, responsive and professional throughout. Many thanks!
Dear Max, Thank you for taking the time to leave us a 5 star review. Your opinion is … More
5/5
GoogleI had a fantastic experience working with Eilis while searching for a home to rent in North Greenwich. From our first interaction, she was professional, knowledgeable, and incredibly supportive. …
Dear Virinchi, thank you for taking the time to leave a review - and such a detailed positive one too. That is lovely feedback to read and I will make sure it is passed on to Eilis and her Manager.
5/5
GoogleGreat experience from start to finish from Isobel and the team at JLL. Very friendly staff and helpful throughout the process, and my Mother is very happy and comfortable in her new home.
Dear Jamie, Thank you for taking the time out to give us 5 stars! … More
5/5
GoogleMichael and Bruna were both so helpful throughout the process of moving, and gave us all the necessary information so what is normally quite a stressful time was made extremely stress-free! Michael was very professional showing us around the flat, great agency that I would recommend to anyone!
Dear Julia, Thank you, we are so grateful for your kind words. … More
5/5
GoogleEilis was great to deal with, very knowledgeable and responsive. We’re super happy with the flat she helped us find!
5/5
GoogleI would give 10 stars if Google allows me. Excellent agency, excellent service.Every time when we need something or any issue Keely Wesley responds very quickly and solves the issue professionally. Thanks for your continuous support!
What lovely feedback to receive, many thanks for taking the time to leave a review.
5/5
GoogleIsobel and Bruna were my main contact at JLL. We were looking to move Greenwich and I reached out to Isobel and discussed what we were looking for and our budget, she came back to us with an outstanding …
Dear Abdellah, Thank you for this excellent review. … More
5/5
GoogleMichael Chu and the rest of the JLL team did a fantastic job selling our house. Communication from the team was excellent throughout and Michael worked hard to secure a good price for us. We would definitely recommend JLL
Hi there, Thank you for your positive feedback. We're glad to hear that Michael Chu and … More
5/5
GoogleIt was a pleasure living in a property managed by you all. You’ve been the best property managers I’ve ever had the pleasure of renting from. Very clear, organised, and quick to respond to any issues. Very much appreciated that as a tenant. If we ever have a property that needs managing I will be in touch.
5/5
GoogleAbsolutely fantastic experience! I had a great experience working with Dovile Tamulyte. She was incredibly helpful and responsive throughout the entire letting process. I really appreciated her expertise and guidance. Would definitely recommend her services! 5 stars!
5/5
GoogleMax and I rented our flat through JLL Greenwich and it was rented so we quickly we had to move out earlier than first planned. Michael Chu rented our apartment, Bruna looked after all of the paperwork and Yasmin was able to answer any …
Hi Amy, Thank you for sharing your experience with us! … More
5/5
GoogleMichael was brilliant through the selling process, was very calm and explained any issues we had. Michael is very knowledgeable and I would certainly recommend him again.
Dear Bill, We are very grateful for your feedback and your kind words for Michael. … More
5/5
GoogleI recently purchased a house in Greenwich through JLL and was extremely happy with support provided. As a first time buyer with limited time, Michael was super responsive and professional from the onset, enabling excellent communication …
Dear Emer, Thank you for taking the time to leave this review. … More
5/5
GoogleWe have used JLL in Greenwich twice now - once to buy our first house and then four happy years later selling it as we move to our next home. Graham was great throughout and made sure that everything was taken care of - including lining up Eduard Diac to manage the day-to-day sale for us. Ed was nothing short of brilliant. He really cares about looking after his clients and giving them a huge amount of support, guidance and professional advice. He really took the stress out of the situation and his enthusiasm and professionalism made him a pleasure to deal with. We wouldn’t hesitate to recommend Ed and the team and are hugely grateful for everything they’ve done for us. Thanks again Ed, Graham, and the rest of the team - you’ve made a potentially very stressful process feel straightforward and under control throughout.
5/5
GoogleI have worked with Adam Tindides on a sale of our 2-bed property. Adam is very responsive, actually very creative in helping us achieve our goals. He helped us bridge the gap between what the buyer wanted and we as sellers needed to …
Hi Ako, Thank you for sharing your kind words with us. … More
5/5
GoogleI would thoroughly recommend Michael Chu and his colleagues. I found them to be very helpful and efficient at all stages the sale of my flat.
Dear Karen, Thank you for choosing our service and writing such a positive review. We will … More
5/5
GoogleJonathan Webb was helpful and creative in getting our purchase over the line.
Dear Philip, we're very grateful for your 5 star review! Thanks, JLL
5/5
GoogleMichael sold our property within 24 hours through his list contacts that were already looking to buy in the area! The process was amazingly quick and faultless through to exchange. I can’t recommend Michael or JLL enough.
Hi there, Thank you for your 5 star review! … More
5/5
GoogleGreat agency, had a very good experience from day 1, from getting the contract to day-to-day management of the flat. Especially our property manager, Tay Hussein, is always so helpful, responds quickly and is generally very proactive.
Dear Elizaveta, thank you for the 5 star Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that thanks to lettings team. Best wishes, JLL
5/5
GoogleEilis was great and helpful throughout the whole moving and renting process, we got everything done without an issue, thank you!
5/5
GoogleOutstanding experience with Michael Chu. He was proactive, communicative, and kept everything moving smoothly, despite some bumps in the road. Easily the best estate agent we’ve worked with! Wish we had found him sooner!
5/5
GoogleAfter many weeks of looking for a place to live near Greenwich, and after visiting 35 properties, I found JLL Estate Agents, at Greenwich. …
Dear Antonio, many thanks for your lovely feedback, I will ensure that is passed on and wish you the best in your new home.
5/5
GoogleMe and my Boyfriend recently moved into our new flat in North Greenwich. JLL has been amazing from the beginning when we were looking for a place to securing an amazing flat. Both Bruna and Dovile has been great at helping us with everything we need. They have especially been great helping us navigate the moving process through the last few months with Covid-19 and social distancing. Highly recommend to use JLL if you are looking for a new place!
5/5
GoogleWe worked with Michael from JLL to try to secure a rental property over the holidays. He went above and beyond negotiating with the landlord on our behalf for pet friendliness and furnishings, but in the end we were unable to move forward with this property. He was amazingly helpful and responsive, despite the difficulty of working during the Christmas season and the slow and inconsistent replies he was getting from the landlord. Great service from JLL.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
JLL Greenwich's London office has 627 reviews across three platforms: 607 on Google, 13 on Facebook (across the whole business), 7 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.
JLL Greenwich is rated 4.8 out of 5 across all 627 reviews, and 4.8 out of 5 on Google from 607 reviews, checked 9 October 2026.
Yes. In The Trusted Agent 2026 awards: JLL Greenwich, London won Gold.
JLL Greenwich, 22 College Approach, London SE10 9HY.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
