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JLL Greenwich reviews

4.8Gold winner · 2026View award details

★★★★★ Excellent

627 reviews across 3 platforms

22 College Approach, London SE10 9HY

Part of JLL Greenwich, see every office.

JLL Greenwich's London office at 22 College Approach is rated 4.8 out of 5 across 627 reviews on three platforms, including 607 Google reviews rated 4.8. The 13 Facebook count is for the whole business. It won Gold in The Trusted Agent 2026 awards. Checked 9 October 2026.

4.8 / 5

607

Reviews on Google

This office

5.0 / 5

Reviews on Facebook

Business-wide

5.0 / 5

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers2 reviews

5.0 / 5 Great teamwork form Graham, Jemmah and Cheryl on my sale. I achieved a better result than i had hoped for with JLL looking after me through the whole process. I ...Helen, 3 September 2018Read all 2 from sellers

Buyers2 reviews

5.0 / 5 Alex was friendly, professional and always available to answer any queries. He was very helpful throughout the process and even came to the flat to drop of the ...Jaclyn, 21 February 2017Read all 2 from buyers

About JLL Greenwich London

Our prime position within the historic Royal Borough of Greenwich keeps the JLL team at the heart of a community. With a 5 strong sales team, and a 5 Strong lettings team, and a back office of 15 dedicated property managers, we have every aspect of residential estate agency covered. We also pride ourselves on a consistent employment of experienced, qualified staff, which provides the very best customer experience. For over 20 years we have built a reputation for service excellence and an unsurpassed understanding of the property market in this iconic corner of London, and it is also true to say that we have the best offerings of new build and off plan apartments across the whole of South East London. Our bespoke marketing strategy advice ensures that we meet each and every one of our clients’ expectations and requirements, including the optimisation of return on investment. Our knowledge encompasses our immediate neighbouring locations with teams based in Blackheath and Canary Wharf. Our network extends across the capital and to over 1000 locations globally, and our properties are therefore matched to the widest possible pool of buyers and tenants. We have a proud record of customer testimonials that speak for themselves, and repeat business forms a large part of our operation. In this modern world, you can be assured of a response to your enquiry within 24 hours, no matter what time of the day or week you contact us. JLL has been listed as one of the ‘World’s most ethical Companies’ for the ninth year running, and we also seek to be the most sustainable property consultancy in the UK. We have invested £450k into community projects, including 407 volunteering days, and for these reasons we consider ourselves much more than your average high street estate agent.

Awards

Trusted Agent 2026 results for JLL Greenwich. Each award is assessed separately from the review sites.

Gold
JLL Greenwich, LondonTrusted Agent 2026 · National position 584

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I have worked with Adam Tindides on a sale of our 2-bed property. Adam is very responsive, actually very creative in helping us achieve our goals. He helped us bridge the gap between what the buyer wanted and we as sellers needed to achieve. Very thankful that he managed to get the sale agreed and completed by the mid-March. Highly recommend dealing with Adam.

Ako · 16 March 2021

Agent replied

Hi Ako, Thank you for sharing your kind words with us. We're delighted to hear that Adam was great assistance in selling your property. We will make sure to pass your feedback on to him. Thank you, JLL Greenwich Team,

1/5

Google

Pretty useless, standard UK agency experience. The agent didn't know anything about the property we were viewing, then during renting we had to fight to get any repairs done and sometimes we wouldn't get a reply for weeks. We had a faulty …

Kamil · 16 September 2025

Agent replied · 10 May 2026

Dear Kamil. We're sorry to read your comments here and would like to address the issues you … More

5/5

Google

A big thank you to Isobel and Bruna for making the renting process so smooth - they were very responsive and understanding to help get us in our new place.

Harry · 30 May 2024

Agent replied · 25 November 2023

Dear Harry, Tank you for your 5 star review, it means a lot to us! … More

5/5

Google

Michael Chu and team delivered a very good service during our purchase. Timely and expedient with regards to viewings and sourced the information we needed as we progressed. Good experience.

Michael · 30 May 2024

Agent replied · 24 March 2024

Dear Michael, thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case thanks to Michael. Best wishes, JLL

5/5

Google

I was very fortunate to have a great estate agent, Michael Chu made sure that I had everything I needed and was very kind and professional throughout the entire process. They went the extra mile by offering to help to find movers that operated in lockdown or answer random questions... as and when I had them! Thank you JLL!

Cindy · 25 November 2021

Agent replied

Dear Cindy, Thank you so much for taking the time to leave an excellent rating. We're pleased to hear that Michael went extra mile and helped you to settle in in your new home and you had great experience with JLL. Thank you, JLL Greenwich Team

5/5

Google

A huge thank you to Sam for all of his hard work, effort and help throughout a long and stressful house purchase. …

Pritesh · 16 September 2024

Agent replied · 25 August 2024

Dear Pritesh, thank you for sharing your experience with us, it means a lot! Thank you for giving a shout out to Sam too, he will be very pleased to read your comments here. Thank you, JLL

1/5

Google

We vacated the property on October 3rd. On the same day, JLL Greenwich conducted a check-out report at the property. On October 9th, we emailed to inquire about the status of the check-out report and when we could expect our security …

Burçak · 16 September 2025

Agent replied · 10 May 2026

Dear Burçak, We're sorry to read your comments here, we would like to look in to this and … More

5/5

Google

I had a good experience with JLL as a tenant for my last tenancy agreement. The agreement ended because the landlord sold the property. JLL assigned Keely, a great property manager , for the property. She always provided prompt responses to …

Kin-Fung · 16 September 2025

Agent replied · 10 May 2026

Thank you for sharing your positive experience as a tenant with JLL. We're pleased to hear that Keely provided excellent service as your property manager, responding promptly to issues and maintaining a friendly demeanor. We appreciate your … More

5/5

Google

Keely at JLL Greenwich has been great as my property manager, giving clear updates, resolving issues quickly with the property and being really helpful. I find her fair in terms of proposed solutions and balancing mine and the tenant's needs. Thanks Keely!

Jacqui · 22 August 2023

Agent replied

Dear Jacqueline, We are very grateful that you took the time out to share your experience with … More

5/5

Google

We had an amazing experience with Eilis from the JLL team throughout the entire process of lease agreement. The whole process ran very smoothly thanks to her - the communication was very quick, clear and straight to the point, and she was …

Anna · 3 September 2025

Agent replied · 8 May 2026

Hi Anna, thank you for leaving such positive and detailed feedback for Eilis, she will be delighted. We wish you well in your new home.

5/5

Google

My experience with Michael & JLL Greenwich has been nothing short of outstanding. From my first viewing of the property all the way up to completion, Michael has gone out of his way to maintain superb communication between all parties …

Atkinse · 16 September 2025

Agent replied · 22 December 2024

Dear Atkinse, Thank you for your glowing review of Michael and our Greenwich office. We're … More

1/5

Google

Had a viewing and then what followed was the most unprofessional service from their employee Tomi. Multiple emails, messages sent, even phone calls and got nothing in return. A total waste of my time. Made a complaint to his manager …

Conormc14 · 16 September 2025

Agent replied · 10 May 2026

Hi there, We're sorry to read your comments here and we would like to help you to resolve … More

5/5

Google

We are so grateful to Eilis from JLL Greenwich for helping us secure the apartment we’ve been wishing for. From the very beginning, Eilis really listened to our needs and was proactive in reaching out the moment something suitable became …

Mariyianna · 16 September 2025

Agent replied · 8 May 2026

Dear Mariyianna, what wonderful feedback to receive for Eilis, I will ensure this is passed on. Many thanks.

5/5

Google

Fantastic service from JLL Greenwich. Eilis was incredibly professional and helpful throughout the process from booking a viewing to helping us submit our offer. We received quick and informative responses to our queries and nothing was too much trouble. Thanks Eilis!

Daniel · 22 August 2023

Agent replied

Dear Daniel, Thank you for your review. Our teams work really hard to make sure they offer a … More

5/5

Google

Michael and his team were very professional from start to the end, very happy with the service I received, and fee is the lowest I’ve enquired. Highly recommended!

B · 30 May 2024

Agent replied · 25 November 2023

Hi there, wee are very grateful for your 5 star review and for your kind words about Michael! We'll make sure to pass this on to him. Thanks, JLL

5/5

Google

We recently moved out of our house we rented that was managed by JLL. A big shout out for our property manager Joana. Joana is extremely responsive, professional and empathetic. Really wish more people we deal with day to day were like Joana, life would be so much better. Thank you Joana.

Nick · 22 August 2022

Agent replied · 21 June 2024

Dear Nick, Thank you for sharing your experience with us. … More

5/5

Google

The team at JLL Greenwich has been outstanding from the very beginning of our experience with them. From listing to every step along the way, their professionalism and attention to detail have been impressive. Michael, in particular, was a …

Dara · 16 September 2025

Agent replied · 9 November 2024

Dear Dara Thank you for taking the time and sharing your feedback with us, great to hear … More

5/5

Google

Our property is managed by JLL for over 4 years now and we have found the team extremely supportive and responsive. Our property manager, Keely Wesley has always been great! Highly Recommended!

Agnes · 1 December 2025

Agent replied · 31 December 2025

Many thanks for taking the time to leave a five star review.

5/5

Google

Dovile and Bruna provided exceptional service, professional, friendly, customer focused and efficient. We moved into the rental property just ten days after viewing for the first time and they even knew a brilliant removals firm. I feel very fortunate to have met Dovile and wouldn’t hesitate to recommend JLL Greenwich Real Estate.

Benedicta · 13 March 2026

5/5

Google

From start to finish the whole team has been really outstanding at clear and rapid communication. I can’t stress enough how important that is for the process of selling your home. They always whatsapped me immediately with feedback and when …

Patrick · 3 September 2025

Agent replied · 8 May 2026

Dear Patrick, thank you so much for taking the time to leave such a detailed and positive review. We are so pleased to have helped with the process and wish you well in your new home.

5/5

Google

Ed and Michael were fantastic with selling our flat. The process was very smooth and much quicker than we expected. They were super responsive with our questions, gave sound advice and are all round incredibly professional and lovely …

Shraiya · 16 September 2023

Agent replied

Dear Shraiya, We are very grateful for your kind review! … More

5/5

Google

I could not recommend Michael Chu and his team highly enough. Professional, transparent, integral and knowledgeable. Michael was adept at navigating the entire process. I trusted his judgement and he assisted me every step of the of the …

Safia · 16 September 2023

Agent replied · 25 August 2024

Dear Safia, Thank you for your kind words, we’re glad to hear that you had a good experience … More

5/5

Google

I have been a long-time customer of this real estate agency, and I have consistently experienced high-quality service. Their team, which comprises individuals like Keely, Helena, Isobel, Yasmin, and Alamgir, who have directly assisted me, is quick, efficient, and responsive. I would strongly recommend their services.

Julien · 10 July 2025

Agent replied

Dear Julien, Our aim is to deliver a 5* service to our customers and clients and we are … More

5/5

Google

This was my first time renting a property in London and they supported me very well. Especially agent Eilis Moloney was very helpful, always responsive and ready to answer all of my questions. Eilis Assisted me in every step of the process and made it very smooth and seamless experience.

George · 15 September 2022

Agent replied

Dear George, Many thanks for the 5-star rating, it means a lot to us! Fantastic to hear that Eilis was very helpful, responsive and that she made first time renting experience enjoyable. We are certain Elis will be very happy to see your kind words here. Thank you, JLL Greenwich Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about JLL Greenwich

How many reviews does JLL Greenwich have?

JLL Greenwich's London office has 627 reviews across three platforms: 607 on Google, 13 on Facebook (across the whole business), 7 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.

What is JLL Greenwich's rating?

JLL Greenwich is rated 4.8 out of 5 across all 627 reviews, and 4.8 out of 5 on Google from 607 reviews, checked 9 October 2026.

Has JLL Greenwich won any awards?

Yes. In The Trusted Agent 2026 awards: JLL Greenwich, London won Gold.

Where is JLL Greenwich's London office?

JLL Greenwich, 22 College Approach, London SE10 9HY.

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.