Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had a great great experience working with Eilis Moloney. From the very first meeting, her warm and welcoming approach made us feel at ease. We appreciate her genuine care, patience, and reassuring presence all throughout the process. …
Nadine · 16 September 2025
Agent replied · 10 May 2026
Thank you for sharing your wonderful experience with Eilis Moloney. We're delighted to hear that she provided such exceptional service from your very first meeting. It's great to know that Eilis's warm, welcoming approach, genuine care, … More
★★★★★ 5/5
GoogleI used Michael to sell my property and had an excellent experience with Michael Chu and JLL. Very good communication and responsiveness. Michael was extremely professional, calm quick to respond and offered helpful advice. Given the moving …
Denise · 16 September 2023
Agent replied
Dear Denise,
We are very grateful for your 5 star review. … More
★★★★★ 5/5
GoogleWe had a great experience selling our property through JLL. The team (Jonathan, Michael and Sam) was responsive and supportive throughout the entire process, always on hand to answer questions and provide guidance. We really appreciated …
Roger · 16 September 2025
Agent replied · 10 May 2026
What lovely feedback to receive. Many thanks I will ensure this is passed on to the team.
★★★★★ 5/5
GoogleExcellent service, highly recommended. Micheal was a great help not during offer, but throughout the contracting process, provided more support than our own solicitor. His colleauge Yasmin, was also super quick and supportive. We are very happy homeowners...
Veronika · 22 August 2023
Agent replied
Thank you for your feedback, Veronika! We’re so happy to hear that you were satisfied with our services. We work hard to provide the best possible experience for our customers, and we’re glad that we were able to meet your needs. … More
★★★★★ 5/5
GoogleMichael was a brilliant contact to have during the sale of our flat, he was very responsive and a good balance of honesty and productiveness. Worked with Ed and Graham also and found the overall service very good!
Laura · 22 August 2023
Agent replied
Dear Laura,
We are very grateful for your 5 star review. … More
★★★★★ 5/5
GoogleMichael Chu and JLL have been exceptionally helpful in the process of purchasing our flat. Michael was very responsive, transparent and diligently handled all other parties involved. We can definitely recommend working with them.
Philipp and Ana.
Ana · 22 August 2023
Agent replied
Dear Ana,
We strive to offer a 5* service to our clients and customers and we are so … More
★★★★★ 5/5
GoogleVery good experience with Michael throughout the purchase process of our new home in London. Michael is transparant, flexible and has a ‘getting things done’ mentality. Definitely recommended to any future sellers!
Stan · 13 May 2025
★★★★★ 5/5
GoogleExcellent service, specifically a massive thank you to Sam. He was diligent and proactive throughout the selling of our flat. Without his herculean effort the process could have taken a lot longer.
Beth · 13 May 2025
★★★★★ 5/5
GoogleMy partner and I lived in a property managed by JLL for over two years, and we have found the team extremely supportive and responsive. Our property manager, Keely Wesley has always been great!
We would really recommend this agency!
Margherita · 8 August 2025
Agent replied · 20 April 2023
Dear Margherita, it makes our day to hear that we were able to provide you 5-star service, specially at this though market! We hope you will enjoy your new home! Thank you JLL
★★★★★ 5/5
GoogleBeing a first-time home buyer can feel like diving into the unknown. In my previous encounters with other estate agents, the process had often been stressful and time-consuming. However, my experience with JLL Greenwich Estate Agents turned what could have been a nerve-wracking process into a downright pleasant one.
What makes these folks stand out is their incredible support. As a newbie in the real estate game, I needed a lot of hand holding, and Michael, Cheryl and Joseph delivered just that. Their professionalism and dedication to guiding me through every step were evident right from the start.
What impressed me most was their fast responses. No matter what questions or worries I threw their way, they tackled them head-on, leaving me feeling confident and reassured throughout the entire journey. Plus, their knack for setting up viewings with efficiency was a game-changer, especially for someone like me juggling a busy schedule.
In a nutshell, I wholeheartedly recommend JLL Greenwich Estate Agents, especially for other first-time buyers who crave a supportive and hassle-free experience. Michael, Cheryl, and Joseph are experts at turning the home-buying journey into a smooth experience.
G · 18 November 2023
Agent replied · 24 March 2024
Hi there, not every day we get a feedback as detailed as yours so we are very grateful for taking the time to write it! We are extremely pleased to hear that team was very responsive, helpful and that the process was pleasant overall, as we know how stressful it can be for the first time buyers! We'll make sure to share your kind words with the sales team! Thank you, JLL
★★★★★ 5/5
GoogleProfessional and responsive, I've been happy with their service since being with JLL. I initially dealt with Isobel and then Keely once I moved in and they have both been really helpful in setting me up and getting things sorted for my new place, much appreciated!
Matt · 22 August 2022
Agent replied
Dear Matt,
Thank you for sharing your experience with us. … More
★★★★★ 5/5
GoogleA brilliant team to work with. Very quick to respond to any concerns of mine and the JLL team in Greenwich dealt with my constant barrage of questions in a very courteous and professional manner. I’d recommend them to anyone who wants to sell their home.
Tony · 13 May 2025
Agent replied · 21 June 2024
Dear Tony, thank you for taking the time to sharer your experience with us, it means a lot! Best wishes, JLL
★★★★★ 5/5
GoogleWe used JLL for our sale and purchase. Sam and the team were great - great communication, good advice, and always very responsive and helpful. I would highly recommend them.
Matt · 13 May 2025
★★★★★ 5/5
GoogleWould definitely recommend JLL, in particular Michael Chu. He was helpful and reliable and nothing was too much trouble, often responding to emails on his time off. Would 100% recommend.
Sally · 13 May 2025
★★★★★ 5/5
GoogleOur Letting Agent, Doville, was super helpful:
- during our visit, she was able to provide all the needed info on the flat as well as nearby stores
- easy and swift to deal with during processing prior to our move
- highly recommend!
JJ · 1 April 2026
★★★★★ 5/5
GoogleMichael and the team have been brilliant in the whole process of selling our home. 100% would recommend. thank you
Hannah · 30 May 2024
Agent replied · 25 November 2023
Dear Hannah,
Fantastic to hear Michael and the team have been helpful with the sell of your home, we'll make sure to pass this on to them! Thank you, JLL
★★★★★ 5/5
GoogleRecently purchased a house through JLL. They have been professional and attentive throughout the process. Our estate agent Michael was very helpful and friendly and was always on hand to answer any queries to help move the process along. Overall a very good service.
Josh · 22 August 2022
Agent replied · 25 November 2023
Dear Josh,
Thank you for taking the time to leave such a great review, your comments are … More
★★★★★ 5/5
GoogleWe had a fantastic experience with Eilis Moloney when she showed us the rental property yesterday. She was incredibly kind, professional, and thorough, making sure we had all the information we needed. Eilis took the time to answer all our questions and explained everything in detail, which made the whole process much easier for us. Her friendly and welcoming attitude made us feel very comfortable. We truly appreciate her help and would highly recommend her to anyone looking for a property!
Kinga · 27 March 2025
★★★★★ 5/5
GoogleRecently purchased a house through JLL. They have been professional and attentive throughout the process. Our estate agent Michael was very helpful and friendly and was always on hand to answer any queries to help move the process along. Overall a very good service.
Josh · 16 August 2022
Agent replied
Dear Josh,
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service from Michael, fantastic to hear that he was attentive throughout the process and we hope you will enjoy your new home!
Thank you,
JLL
★★★★★ 5/5
GoogleWe recently bought a house in Blackheayth through JLL in Greenwich but had to achieve the purchase quickly.
We're very happy with the service provided by Michael Chu, the senior sales …
Simon · 16 September 2025
Agent replied · 22 December 2024
Dear Simon,
Thank you for your positive review of our Greenwich office. We're pleased to … More
★★★★★ 5/5
GoogleAmazing support and service from Keely Wesley both during and after our rental! Real care and commitment, and helped us resolve issues even after we’d moved out. Many thanks and highly recommended! …
Ben · 3 September 2025
Agent replied · 10 May 2026
Dear Ben, what lovely feedback to receive, thank you for taking the time to leave a review.
★★★★★ 5/5
GoogleI had the pleasure of working with Eilis Moloney during the process of securing my new apartment, and I couldn't have asked for a more helpful and attentive letting agent. …
Macdonald · 16 September 2025
Agent replied · 8 May 2026
Many thanks for your brilliant review, I will ensure your feedback is passed on to Eilis, she will be delighted.
★★★★★ 5/5
GoogleExceptional service from the team at JLL Greenwich! John, Michael, and the entire team went above and beyond to facilitate the sale of my flat. Their friendliness, professionalism, and vast experience were evident throughout the process and greatly appreciated. From start to finish, they guided me with expertise and care. I highly recommend JLL Greenwich to anyone looking to buy or sell property. Thank you for a job well done!
Imre · 17 March 2024
Agent replied · 24 March 2024
Dear Imre, thank you for taking the time to share your experience with us, it means a lot! Fantastic to hear that John, Michael and entire team went above and beyond to facilitate the sale of your flat and were professional ned helpful, they will be thrilled to read your comments here. Thank you, JLL
★★★★★ 5/5
GoogleWe had a great experience renting our flat with JLL from start to finish. The staff has always been very professional, attentive and considerate in all our communications. Moving out was also very smooth - our agent Isobel was marvellous and dealt with all our additional requests promptly and efficiently.
Christopher · 30 May 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
