Trusted Agent profile · London
Verified
★★★★★
627 reviews across 3 platforms
22 College Approach, London, SE10 9HY
Part of JLL Greenwich, see every office.
JLL Greenwich's office in London, at 22 College Approach, is rated 4.8 out of 5 across 627 reviews on three platforms, including 607 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Great teamwork form Graham, Jemmah and Cheryl on my sale. I achieved a better result than i had hoped for with JLL looking after me through the whole process. I ...Read all 2 from sellers
Alex was friendly, professional and always available to answer any queries. He was very helpful throughout the process and even came to the flat to drop of the ...Read all 2 from buyers
Our prime position within the historic Royal Borough of Greenwich keeps the JLL team at the heart of a community. With a 5 strong sales team, and a 5 Strong lettings team, and a back office of 15 dedicated property managers, we have every aspect of residential estate agency covered. We also pride ourselves on a consistent employment of experienced, qualified staff, which provides the very best customer experience. For over 20 years we have built a reputation for service excellence and an unsurpassed understanding of the property market in this iconic corner of London, and it is also true to say that we have the best offerings of new build and off plan apartments across the whole of South East London. Our bespoke marketing strategy advice ensures that we meet each and every one of our clients’ expectations and requirements, including the optimisation of return on investment. Our knowledge encompasses our immediate neighbouring locations with teams based in Blackheath and Canary Wharf. Our network extends across the capital and to over 1000 locations globally, and our properties are therefore matched to the widest possible pool of buyers and tenants. We have a proud record of customer testimonials that speak for themselves, and repeat business forms a large part of our operation. In this modern world, you can be assured of a response to your enquiry within 24 hours, no matter what time of the day or week you contact us. JLL has been listed as one of the ‘World’s most ethical Companies’ for the ninth year running, and we also seek to be the most sustainable property consultancy in the UK. We have invested £450k into community projects, including 407 volunteering days, and for these reasons we consider ourselves much more than your average high street estate agent.
The Trusted Agent 2026 results for JLL Greenwich, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleHad a really good experience with Isobel. She was very kind and helpful from the second we met and also managed to get the property sorted for me very quick. Can definitely recommend JLL Greenwich.
Hi there, thank you for your 5 star review and kind words for Isobel, pleased to hear she was kind and helpful. Thank you, JLL
5/5
GoogleDealt with Michael and Sam on a recent purchase. We found them to be very professional, efficient and responsive.
5/5
GoogleI had a fantastic experience with JLL and in particular the sales advisor Michael. The sale process was rather difficult due to various factors which were outside our control. Michael was always on top of everything and kept me informed …
Dear Nicole, Thank you for the review. … More
5/5
GoogleSelling a property is never easy but especially not during one of the worst markets in recent years. JLL were great from the start - they valued our property in line with the other agents we were looking at and offered us flexible rates and competitive terms which is why we went with them. I didn't gel with the first agent JLL assigned to the property but as soon as Charlotte took it over I knew that we had the right agent - Charlotte worked extremely hard to get us the right viewings and always came back with timely feedback which really helped with my nerves! Unfortunately due to the market we had to reduce the property price however this helped to open it up to a load more potential buyers and this meant we were able to get an offer. Our first offer was way off the mark but Charlotte worked with the buyer to increase it to an acceptable level. We then had a difficult and long 7 month period between offer acceptance and exchange in which anyone could have pulled out but Charlotte kept in regular communication and helped to keep the sale progressing. We exchanged with our buyer yesterday despite all of the doom and gloom in the markets and we're really happy with the service we received from JLL - and particularly Charlotte - and wouldn't hesitate to recommend them.
5/5
GoogleWould absolutely recommend renting with JLL! We recently moved to a fabulous flat and everyone we interacted with in the agency was super helpful and friendly. Viewing with Michael was a breath of fresh air - he truly listened to what we had to say and made placing an offer and securing the flat as easy for us as possible. Both him and Bruna were quick to respond to any query while going through the motions of the application process and accommodated to every request. In short: lovely people, a straight-forward process and a trustworthy agency.
5/5
GoogleAn excellent experience so far from JLL, renting in London can definitely be stressful but Eilis has been a big help taking the stress out of a first time renting since being a student
Dear Thomas, Thank you for sharing your experience with us, it means a lot! … More
5/5
GoogleA big thank you to Eduard of JLL Greenwich for the only thorough market price evaluation of my flat ( I went to 3 local agents). He saved me time and money and I would recommend him to any potential seller.
Dear Wendy, Thank you for your feedback. … More
5/5
GoogleIsobel and the team at JLL were absolutely fantastic in helping us find our new home. Having dealt with some horrific reals estate agents in London over the years, Isobel and her colleagues went out of their way to ensure the smoothest possible process, met us multiple times to re-view the property (even on short notice), punctually responded to emails and were exceptionally upfront about charges. I'd highly recommend contacting Isobel if you're looking to rent in or around Greenwich.
5/5
GoogleWe would like to thank Keely Wesley as we are extremely satisfied with her performance as our property manager. Her professionalism, dedication, and expertise have consistently exceeded our expectations, and we look forward to continuing our successful partnership in the future.
5/5
GoogleIsobel and Bruna were extremely helpful and responsive in assisting us with securing a tenancy. Nothing was too much of an ask and the process was made very simple for us. Highly recommend!
Dear Olivia, It's great to hear that you have had a brilliant experience with Isobel and … More
5/5
GoogleWe recently purchased a property in Maze Hill and Michael Chu was the estate agent managing the process. We can't thank him enough for all the assistance during the buy. The …
Dear Andrea, Thank you for taking the time to leave such a great review, your comments are … More
5/5
GoogleCannot recommend JLL enough! We had a great experience with Eilis and Bruna. Both were very helpful and informative , answering all of our many questions as a first time renter. …
Dear Lauren, Thank you for taking the time to leave such a great review, your comments are … More
5/5
GoogleThank you to the relentless Ashton and JLL team who worked very hard on my sale process. JLL replaced another estate agent, we're mikes better and very greatful for their help.
5/5
GoogleOver the past few months we ve been working closely with Alex Galvin from Jll Greenwich whilst looking to buy a flat. From the beginning, he has been a proper professional, very reliable, trustworthy, and honest. He kept an excellent communication level throughout the process even when things didnt go as expected with the purchase process. He would always reply back to our questions and requests in a timely manner if not even earlier than expected, even on his leave days! We trully appreciated his efforts and his dedication to making things work for us through this process. We would highly recommend Alex and Jll Greenwich!
5/5
GoogleIsobel Miles was extremely helpful at every stage of our search from viewings through to signing of tenancy agreement. She was very accommodating with scheduling our viewings as she understood we have a young baby. She is responsive. …
Dear Tracy, We can't thank you enough for this excellent review! … More
5/5
GoogleI recently worked with Eilis Moloney to secure a rental flat, and I wanted to share my experience briefly. …
Dear Carmelo, thank you for taking the time out to leave such a lovely review! We are glad to hear that you've been looked after well by Eilis and that she was professional and efficient throughout the process and you would recommend her to … More
5/5
GoogleHad a great experience renting an apartment with Alfie Jackson , they were professional and thorough throughout the process. Truly appreciate their help and highly recommend to anyone looking for a property.
Dear Vishal, thank you for taking the time to review, I will ensure this is fed back.
5/5
GoogleEilis M is brilliant, working with her was a breeze. Fast responses, got me what I needed when I needed it.
Many thanks Thomas for a five star review, I will make sure Eilis is made aware.
5/5
GoogleEduard is very professional and friendly. Always offering advice, guiding me through the process , patient with all my questions and queries and above all, did everything he promised. …
Dear Maria, We can't thank you enough for this wonderful review! … More
5/5
GoogleThe team at JLL, Michael in particular have been completely fantastic as we purchased a home from them. Michael was responsive, caring and reliable throughout the whole end to end process and we felt at all times like we could rely on them. I recommend JLL and Michael highly, and look forward to working with them in the future if we ever decide to let out or sell or buy again. Thanks all!
5/5
GoogleFantastic experience renting with JLL. Comms was great from start to finish, and they handled all my queries swiftly. Huge thanks to Dovile, Helena and Keely for their amazing service.
Dear Siva, Thank you for your 5 star review. … More
5/5
GoogleThe service we received from this team and office was unreal. Our transaction hit a number of bumps along the way and was virtually dead more than once - and our JLL team managed to save it each time, allowing us to move into a wonderful …
Dear Daniel, We're so happy to hear you had a great experience at JLL! Our team works very … More
5/5
GoogleI have recently purchased a house through Michael Chu at Greenwich JLL. Michael has been proactive, professional and helpful throughout the transaction process. He has been reachable and extremely responsive right from the viewings through …
Dear Sowmya, Thank you for this excellent review! … More
5/5
GoogleUpdate: 1 year later, I've decided to end my tenancy due to a change in work location. …
Dear Kyle, thank you for your kind comments regarding Dovile and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Many thanks, JLL
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
JLL Greenwich's London office has 627 reviews across three platforms: 607 on Google, 13 on Facebook (across the whole business), 7 on View Agents.
JLL Greenwich London is rated 4.8 out of 5 across all 627 reviews, and 4.8 out of 5 on Google from 607 reviews.
Yes. In The Trusted Agent 2026 awards: JLL Greenwich, London won Gold.
JLL Greenwich London, 22 College Approach, London, SE10 9HY.
