JLL Greenwich London reviews

★★★★★ 5/5

Google

Selling a property is never easy but especially not during one of the worst markets in recent years. JLL were great from the start - they valued our property in line with the other agents we were looking at and offered us flexible rates and competitive terms which is why we went with them. I didn't gel with the first agent JLL assigned to the property but as soon as Charlotte took it over I knew that we had the right agent - Charlotte worked extremely hard to get us the right viewings and always came back with timely feedback which really helped with my nerves! Unfortunately due to the market we had to reduce the property price however this helped to open it up to a load more potential buyers and this meant we were able to get an offer. Our first offer was way off the mark but Charlotte worked with the buyer to increase it to an acceptable level. We then had a difficult and long 7 month period between offer acceptance and exchange in which anyone could have pulled out but Charlotte kept in regular communication and helped to keep the sale progressing. We exchanged with our buyer yesterday despite all of the doom and gloom in the markets and we're really happy with the service we received from JLL - and particularly Charlotte - and wouldn't hesitate to recommend them.

Katherine · 26 November 2019

★★★★★ 5/5

Google

I had a fantastic experience with JLL and in particular the sales advisor Michael. The sale process was rather difficult due to various factors which were outside our control. Michael was always on top of everything and kept me informed …

Nicole · 16 September 2021

★★★★★ 5/5

Google

Dealt with Michael and Sam on a recent purchase. We found them to be very professional, efficient and responsive.

Roland · 10 May 2025

★★★★★ 5/5

Google

Would absolutely recommend renting with JLL! We recently moved to a fabulous flat and everyone we interacted with in the agency was super helpful and friendly. Viewing with Michael was a breath of fresh air - he truly listened to what we had to say and made placing an offer and securing the flat as easy for us as possible. Both him and Bruna were quick to respond to any query while going through the motions of the application process and accommodated to every request. In short: lovely people, a straight-forward process and a trustworthy agency.

Desi · 24 October 2019

★★★★★ 5/5

Google

A big thank you to Eduard of JLL Greenwich for the only thorough market price evaluation of my flat ( I went to 3 local agents). He saved me time and money and I would recommend him to any potential seller.

Wendy · 22 August 2021

★★★★★ 5/5

Google

An excellent experience so far from JLL, renting in London can definitely be stressful but Eilis has been a big help taking the stress out of a first time renting since being a student

Thomas · 22 August 2022

★★★★★ 5/5

Google

Isobel and the team at JLL were absolutely fantastic in helping us find our new home. Having dealt with some horrific reals estate agents in London over the years, Isobel and her colleagues went out of their way to ensure the smoothest possible process, met us multiple times to re-view the property (even on short notice), punctually responded to emails and were exceptionally upfront about charges. I'd highly recommend contacting Isobel if you're looking to rent in or around Greenwich.

Ryan · 12 July 2019

★★★★★ 5/5

Google

Isobel and Bruna were extremely helpful and responsive in assisting us with securing a tenancy. Nothing was too much of an ask and the process was made very simple for us. Highly recommend!

Olivia · 22 August 2022

★★★★★ 5/5

Google

We would like to thank Keely Wesley as we are extremely satisfied with her performance as our property manager. Her professionalism, dedication, and expertise have consistently exceeded our expectations, and we look forward to continuing our successful partnership in the future.

Alexandra · 30 May 2024

★★★★★ 5/5

Google

We recently purchased a property in Maze Hill and Michael Chu was the estate agent managing the process. We can't thank him enough for all the assistance during the buy. The …

Andreea · 16 September 2022

★★★★★ 5/5

Google

Cannot recommend JLL enough! We had a great experience with Eilis and Bruna. Both were very helpful and informative , answering all of our many questions as a first time renter. …

Lauren · 16 September 2022

★★★★★ 5/5

Google

Over the past few months we ve been working closely with Alex Galvin from Jll Greenwich whilst looking to buy a flat. From the beginning, he has been a proper professional, very reliable, trustworthy, and honest. He kept an excellent communication level throughout the process even when things didnt go as expected with the purchase process. He would always reply back to our questions and requests in a timely manner if not even earlier than expected, even on his leave days! We trully appreciated his efforts and his dedication to making things work for us through this process. We would highly recommend Alex and Jll Greenwich!

Xanthi · 26 November 2018

★★★★★ 5/5

Google

Thank you to the relentless Ashton and JLL team who worked very hard on my sale process. JLL replaced another estate agent, we're mikes better and very greatful for their help.

Andy · 1 April 2026

★★★★★ 5/5

Google

I recently worked with Eilis Moloney to secure a rental flat, and I wanted to share my experience briefly. …

Carmelo · 16 September 2023

★★★★★ 5/5

Google

Had a great experience renting an apartment with Alfie Jackson , they were professional and thorough throughout the process. Truly appreciate their help and highly recommend to anyone looking for a property.

Vishal · 10 May 2025

★★★★★ 5/5

Google

Eilis M is brilliant, working with her was a breeze. Fast responses, got me what I needed when I needed it.

Thomas · 2 September 2025

★★★★★ 5/5

Google

The team at JLL, Michael in particular have been completely fantastic as we purchased a home from them. Michael was responsive, caring and reliable throughout the whole end to end process and we felt at all times like we could rely on them. I recommend JLL and Michael highly, and look forward to working with them in the future if we ever decide to let out or sell or buy again. Thanks all!

Laura · 3 December 2020

★★★★★ 5/5

Google

Eduard is very professional and friendly. Always offering advice, guiding me through the process , patient with all my questions and queries and above all, did everything he promised. …

Maria · 16 September 2022

★★★★★ 5/5

Google

Fantastic experience renting with JLL. Comms was great from start to finish, and they handled all my queries swiftly. Huge thanks to Dovile, Helena and Keely for their amazing service.

Sivakumar · 22 August 2022

★★★★★ 5/5

Google

I have recently purchased a house through Michael Chu at Greenwich JLL. Michael has been proactive, professional and helpful throughout the transaction process. He has been reachable and extremely responsive right from the viewings through …

Sowmya · 16 September 2021

★★★★★ 5/5

Google

The service we received from this team and office was unreal. Our transaction hit a number of bumps along the way and was virtually dead more than once - and our JLL team managed to save it each time, allowing us to move into a wonderful …

Daniel · 16 September 2024

★★★★★ 5/5

Google

Update: 1 year later, I've decided to end my tenancy due to a change in work location. …

Kyle · 16 September 2025

★★★★★ 5/5

Google

We used JLL to sell our flat and couldn't be happier with the service received. Special mention to Adam who was our agent who made sure everything was pushed through quickly and kept us fully updated throughout the whole process.

Tom · 22 August 2020

★★★★★ 1/5

Google

While I gave a 5 star review before moving in to the new property i'm now forced to revert back everything I said. The place where we moved in has been a nightmare, the additional clauses in the contract have not been respected, carpets are filthy, damp on the bathroom walls, heating not working and the list goes on and on. While they said they have been working on this, I full week has passed and nothing has been fixed. Some emails are even ignored and for others we receive replies after days.

Gloria · 14 March 2022