5/5
GoogleJLL Palmer Sam is really professional. He helped me sell the property successfully.
Agent replied · 10 May 2026
Many thanks Annette for taking the time to leave a review, I will pass this on.
Trusted Agent profile · London
Verified
JLL Greenwich London reviews
★★★★★
627 reviews across 3 platforms
22 College Approach, London, SE10 9HY
Part of JLL Greenwich, see every office.
JLL Greenwich's office in London, at 22 College Approach, is rated 4.8 out of 5 across 627 reviews on three platforms, including 607 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers2 reviews
Great teamwork form Graham, Jemmah and Cheryl on my sale. I achieved a better result than i had hoped for with JLL looking after me through the whole process. I ...Read all 2 from sellers
Buyers2 reviews
Alex was friendly, professional and always available to answer any queries. He was very helpful throughout the process and even came to the flat to drop of the ...Read all 2 from buyers
About JLL Greenwich London
Our prime position within the historic Royal Borough of Greenwich keeps the JLL team at the heart of a community. With a 5 strong sales team, and a 5 Strong lettings team, and a back office of 15 dedicated property managers, we have every aspect of residential estate agency covered. We also pride ourselves on a consistent employment of experienced, qualified staff, which provides the very best customer experience. For over 20 years we have built a reputation for service excellence and an unsurpassed understanding of the property market in this iconic corner of London, and it is also true to say that we have the best offerings of new build and off plan apartments across the whole of South East London. Our bespoke marketing strategy advice ensures that we meet each and every one of our clients’ expectations and requirements, including the optimisation of return on investment. Our knowledge encompasses our immediate neighbouring locations with teams based in Blackheath and Canary Wharf. Our network extends across the capital and to over 1000 locations globally, and our properties are therefore matched to the widest possible pool of buyers and tenants. We have a proud record of customer testimonials that speak for themselves, and repeat business forms a large part of our operation. In this modern world, you can be assured of a response to your enquiry within 24 hours, no matter what time of the day or week you contact us. JLL has been listed as one of the ‘World’s most ethical Companies’ for the ninth year running, and we also seek to be the most sustainable property consultancy in the UK. We have invested £450k into community projects, including 407 volunteering days, and for these reasons we consider ourselves much more than your average high street estate agent.
Awards
The Trusted Agent 2026 results for JLL Greenwich, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleExcellent service from JLL Greenwich. Particular mention for Michael who went above and beyond to progress the sale, throughout a testing conveyancing process. I highly recommend the entire JLL Greenwich team if you're considering selling or renting a property in the area.
Agent replied · 31 December 2025
Thank you for your five star review.
5/5
GoogleAmazing agency to work with. Very smooth process with Dovile and Bruna from start to moving in. Thank you!
Agent replied · 18 June 2026
Thank you so much, Assiya. We're delighted that Dovile and Bruna made your move-in process so smooth. They'll be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.
5/5
GoogleWe had the good fortune to work with Sam Palmer of JLL on the sale of our apartment in Greenwich. Sam took the time to first alert us to the possibility of a sale - when we were not even in the market - and brokered the deal with the …
Agent replied · 22 December 2024
Dear Shirley, Thank you for your wonderful review! We're thrilled to hear about your positive … More
5/5
GoogleJLL were the agents on the property I purchased. Huge thanks to them and Michael Chu in particular, for getting the purchase over the line. Michael was incredibly helpful throughout the process and always available for any questions. If I sell in the future JLL would 100% be my first choice!
Agent replied
Dear Lucy, Thanks so much for sharing your experience with us. We’re glad to hear that … More
5/5
GoogleHad a really seamless experience with JLL in purchasing a new flat recently. Our agent Michael was very easy to deal with and helpful and certainly make what could have been a stressful time, as worry-free as possible
Agent replied · 25 November 2023
Dear Dean, We are very grateful for your feedback, great to hear that you had seamless … More
5/5
GoogleI could not recommend Michael Chu and his team highly enough. Professional, transparent, integral and knowledgeable. Michael was adept at navigating the entire process. I trusted his judgement and he assisted me every step of the of the way. He has a combination of excellence and great interpersonal skills and you will have no doubt your in good hands.
Agent replied
Dear Safia, Thank you for your kind words, we’re glad to hear that you had a good experience with our service thanks to Michael. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Thank you, JLL Greenwich Team
5/5
GoogleSam and Michael were enormously helpful and enthusiastic throughout the whole process. Would recommend!
Agent replied · 11 January 2025
Dear Kyle, We're very grateful for your 5 star review, it means a lot to us! … More
5/5
GoogleThis was my first time renting a property in London and they supported me very well. Especially agent Eilis Moloney was very helpful, always responsive and ready to answer all of my questions. Eilis Assisted me in every step of the process and made it very smooth and seamless experience.
Agent replied · 24 March 2024
Dear George, Many thanks for the 5-star rating, it means a lot to us! … More
5/5
GoogleI was lucky to work with Eilis Moloney to find my apartment. She was very kind and easy to communicate with, and patient to answer many questions I had. She was very responsive at all times, helping me go through the process step by step. I would definitely recommend working with her!
Agent replied · 22 April 2026
Dear Ivana, what wonderful feedback to receive for Eilis. Many thanks for taking the time to leave a review.
5/5
GoogleI’m just finishing a 7 year tenancy and I wanted to put it out there just how great they are. I have nothing but or aside for their professionalism and anything needed taken care off, it was never a problem. Thankyou Raphael and Emma from myself and my daughterd
Agent replied · 8 August 2026
Thank you, Robert. You are a pleasure to work with. I wish you happiness in your new home.
5/5
GoogleCouldn’t have been happier with the service JLL offered, especially Michael Chu who was great from the start! Helped the buyer navigate the process to speed things along. Very quick to respond to questions and provide updates on how the process is progressing
5/5
GoogleHad a great experience with JLL, specifically Dovile and Bruna. The process to rent somewhere went very smoothly and communication between myself and the estate agents was seamless. Would recommend!
Agent replied · 20 March 2026
What fantastic feedback to receive, many thanks for leaving a review.
5/5
GoogleWhen looking for a flat, I had Dovile and Bruna help out with the process. They were easy to work with, super helpful with all the questions I had, and sccomodating to my requests! Would definitely recommend working with them if you are looking for a place in SE.
5/5
GoogleWe dealt with Isobel to secure our new home and I have nothing but positive words to share for the whole process and Isobel’s part in this. …
Agent replied · 25 August 2024
Dear Melissa, thank you for taking the time and sharing your feedback with us! Thank you for a shout to Isobel too, she will be thrilled to read your comments! Thank you, JLL
5/5
GoogleWe worked with Eilis at JLL as tenants. Eilis has been friendly, helpful, prompt and professional throughout the process. We had a bit of a complicated case and Eilis kept us up to date and went above an beyond to get issues resolved as quickly as possible.
Agent replied
Dear Tatiana, Thank you for your kind words and endorsement, we’re happy to hear that you’ve … More
5/5
GoogleJLL has offered a seamless experience for me. Mr Ahmed Shahidaziz has been particularly prompt and very helpful in resolving any issues in my flat. Thank You so much for your wonderful service.
Agent replied
Dear Geethu, Thank you for your 5 star review! … More
5/5
GoogleWe recently bought our property through JLL. Michael Chu was excellent - professional, knowledgeable and communicative. He helped make our move a lot less stressful than it might have been. First rate service.
Agent replied · 25 November 2023
Dear Lucy, it makes our day to read reviews like yours! Fantastic to hear that Michael was professional, knowledgeable & communicative, we're certain was pleased to read your review! … More
5/5
GoogleWould really recommend Isobel Miles to anyone who's looking to rent in the area - super responsive and was even willing to help me sort things out when she's technically out of office.
Agent replied · 24 March 2024
Dear Ruby, thank you for your 5 star review, it means a lot to us! Thank you for your kind words for Isobel too, we're certain she will be very grateful! Thank you, JLL
5/5
GoogleI worked with Dovile Tamulyte during my flat hunting/contract phase, and she’s very responsive and helpful. She’s been proactively offering assistance, presenting appropriate choices, and giving good advice.
5/5
GoogleWe used JLL to sell our house and buy a new one. The valuation was sensible, we received a good range of offers and the service throughout the process was very responsive, with group WhatsApp to let us know about viewings (which were always …
Agent replied · 22 December 2024
Dear Katharine, Thank you for your positive feedback. We're delighted that our team provided … More
5/5
GoogleEilis from JLL was exceptional. Super quick to respond, very professional, and straight to the point. She understood exactly what I was looking for, we scheduled a viewing, and when she saw that the flat she had was a good match for me, we …
Agent replied · 10 May 2026
Dear Patricia, thank you so much for taking the time to leave this review - I will ensure it is fed back.
5/5
GoogleA huge thank you to the entire team at JLL for their outstanding support with the sale of my apartment. After an unsuccessful attempt with another estate agent, I turned to JLL on a friend’s recommendation - and I’m so glad I did. From day …
Agent replied · 8 May 2026
Dear Rob, thank you for taking the time to leave such a detailed and positive review for our Greenwich branch. We are so pleased to have been able to assist and wish you the very best moving forward.
5/5
GoogleVery good experience with this JLL branch since the viewing of the flat we are renting. Our property manager Keely Wesley is very responsive and competent: so far, everytime we notified an issue with the flat she replied promptly and arranged for a solution within a short timeframe. We are really happy with her work!
Agent replied · 21 June 2024
Dear Giulia, Thank you for your 5 star review! … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about JLL Greenwich London
How many reviews does JLL Greenwich London have?
JLL Greenwich's London office has 627 reviews across three platforms: 607 on Google, 13 on Facebook (across the whole business), 7 on View Agents.
What is JLL Greenwich London's rating?
JLL Greenwich London is rated 4.8 out of 5 across all 627 reviews, and 4.8 out of 5 on Google from 607 reviews.
Has JLL Greenwich won any awards?
Yes. In The Trusted Agent 2026 awards: JLL Greenwich, London won Gold.
Where is JLL Greenwich's London office?
JLL Greenwich London, 22 College Approach, London, SE10 9HY.
