Trusted Agent profile
Verified
★★★★★
627 reviews across 3 platforms
22 College Approach, London SE10 9HY
Part of JLL Greenwich, see every office.
JLL Greenwich's London office at 22 College Approach is rated 4.8 out of 5 across 627 reviews on three platforms, including 607 Google reviews rated 4.8. The 13 Facebook count is for the whole business. It won Gold in The Trusted Agent 2026 awards. Checked 9 October 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Great teamwork form Graham, Jemmah and Cheryl on my sale. I achieved a better result than i had hoped for with JLL looking after me through the whole process. I ...Read all 2 from sellers
Alex was friendly, professional and always available to answer any queries. He was very helpful throughout the process and even came to the flat to drop of the ...Read all 2 from buyers
Our prime position within the historic Royal Borough of Greenwich keeps the JLL team at the heart of a community. With a 5 strong sales team, and a 5 Strong lettings team, and a back office of 15 dedicated property managers, we have every aspect of residential estate agency covered. We also pride ourselves on a consistent employment of experienced, qualified staff, which provides the very best customer experience. For over 20 years we have built a reputation for service excellence and an unsurpassed understanding of the property market in this iconic corner of London, and it is also true to say that we have the best offerings of new build and off plan apartments across the whole of South East London. Our bespoke marketing strategy advice ensures that we meet each and every one of our clients’ expectations and requirements, including the optimisation of return on investment. Our knowledge encompasses our immediate neighbouring locations with teams based in Blackheath and Canary Wharf. Our network extends across the capital and to over 1000 locations globally, and our properties are therefore matched to the widest possible pool of buyers and tenants. We have a proud record of customer testimonials that speak for themselves, and repeat business forms a large part of our operation. In this modern world, you can be assured of a response to your enquiry within 24 hours, no matter what time of the day or week you contact us. JLL has been listed as one of the ‘World’s most ethical Companies’ for the ninth year running, and we also seek to be the most sustainable property consultancy in the UK. We have invested £450k into community projects, including 407 volunteering days, and for these reasons we consider ourselves much more than your average high street estate agent.
Trusted Agent 2026 results for JLL Greenwich. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleI’d like to personally thank Sam at JLL for all his help and support with my recent purchase in Greenwich. As a first time buyer I had a lot of questions and uncertainties around the process and Sam provided sincere guidance throughout, …
Dear Chaz, thank you for sharing your experience with us, pleased to hear Sam was helpful with your first time purchase, hope we can help you in the future again! Thank you, JLL
5/5
GoogleGreat experience with Michael Chu who helped us through the purchase of our first home together. Michael made the process easy and efficient and was always on hand to answer any questions or concerns we might have. We also received help …
Dear Annie, we can't thank you enough for sharing your feedback with us! Pleased to see that Michael has made the buying process easy, efficient & was always there to answer the questions, we'll make sure to pass this on to him. Thank you, JLL
5/5
GoogleIncredible service from start to finish. JLL managed to find us a buyer for our flat within 2 weeks and Michael expertly guided us through the conveyancing process to the exchange of contracts. We can’t thank Michael enough for his support. …
Dear David, thank you very much for your 5 star review, pleased to hear that Michael was very helpful and that you would recommend JLL services to your friends! Thank you, JLL
4/5
GoogleThank you Michael. You have cushion what has been a very long and frustrating process. Your professionalism and helpful nature made my purchase successful.
Dear Pam, thank you for your feedback for Michael, I will make sure this is passed on.
5/5
GoogleWe had an exceptional experience with JLL Greenwich. From start to finish, Michael has been super responsive, reliable, and extremely kind. He guided us through every step of the process with a level of professionalism and care that truly …
Hi there, thank you for taking the time out to leave such a lovely review, it means a lot to us! We're very pleased to hear that Michael was responsive, reliable and kind. We'll make sure he gets the recognition he deserves. Thank you, JLL
5/5
GoogleMichael provided with a first class professional service. From taking the instructions he kept us fully informed with the progress of the viewings and kept going until we achieved the sale. The actual sale proved quite difficult due to various issues but Michael kept up communication and informing us of what the buyer was doing. I believe we must have tested his patience at times but he was courteous and responsive at all times. I would highly recommend JLL and Michael if you want to sell your property.
Hi Zhao, Thank you very much for your review. We know that finding new home in these uncertain times might be difficult, so we are pleased to see that Michael provide exceptional service and we will make sure to pass your feedback. JLL Greenwich Team
5/5
GoogleAbsolutely amazing. Thank you to Emma and Raphael for helping me and my husband find a property in London successfully. They have been amazingly supportive and we are very pleased and are excited to move in soon. Highly recommended agency! 😊 …
Thank you for your lovely review, it has been a pleasure dealing with you and we hope you will be happy in your new home.
5/5
GoogleJLL made trying to move to London so much simpler than other agents. The no-nonsense service we received was exceptional and gave us the confidence to know we were doing the right thing. Special thanks to Isobel & Bruna, who guided us through the process.
Dear Bryon, we're sincerely grateful for your 5 star review, it means a lot to us! We'll make sure to pass on your thanks to Isobel and Bruna and we hope you will enjoy your new home! Thank you, JLL
5/5
GoogleThe wonderful team at JLL Greenwich lead by Isobel have been our agents for 10+ years and have continuously supported us with renting our property, highly recommend!
Thank you so much, Amanda. We're delighted that Isobel and the Greenwich team have consistently supported you over the years. Long-standing relationships like yours mean the world to us, and we truly appreciate you taking the time to share your experience.
5/5
GoogleIt was great working with JLL again after a long-standing relationship! Kudos to the team in the Greenwich office for their professionalism and knowledge of the market
Thank you so much, J. We're delighted that our Greenwich team could support you again and that their market knowledge and professionalism met your expectations. We truly value our long-standing relationship with you and appreciate you taking the time to share this feedback.
5/5
GoogleThank you to the JLL team, but particularly Micheal Chu for being such a great help in facilitating our recent purchase. As one of the biggest transactions it was really important to have a professional like Micheal on hand to answer as …
5/5
GoogleJLL did a great job of finding a flat that was right for us. Everything was sorted for us without a problem. I would definitely use them again when looking for a new flat to rent. Dovile was really helpful through the whole process
Dear James, we sincerely appreciate your taking the time to share with us your experience at JLL. On behalf of Dovile we would like to thank you and hope we can work with you in the future. … More
5/5
GoogleFinding our new home with Dovile’s help was an absolutely wonderful experience, and we are pleased to highly recommend her. She was reassuring, prompt, and we felt like she was an ally on our behalf to rent a property we loved. Thank you Dovile!
Dear Philip, we can't thank you enough for your 5 start review, it means a lot to us! Great to hear Dovile was great when helping with your search. Thank you, JLL
5/5
GoogleVery professional and made our rental move very easy, thank you Eilis!
Many thanks for your feedback for Eilis, I will ensure this is passed on.
5/5
GoogleSuth has been so wonderful to work with! I couldn’t recommend him enough. He is amazing when it comes to open communication and will work hard for you. He is extremely professional and was able to make everything super easy for us. 10/10!!
Dear Cathleen, thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Thank you, JLL
5/5
GoogleHave now worked with Raphael for almost 10 years, my experiences have been nothing but good. Pro-active, quick to respond and takes the initiative. A pleasure working with, particularly in direct comparison to some of the alternate …
Thank you for the excellent review. As one of our long-standing landlords, I appreciate your opinion. You're a pleasure to work with.
5/5
GoogleWe recently have found a property to rent through JLL and Eilis has been absolutely amazing. We have been looking for a property for over a year and have been in contact with multiple estate agents, none match up to Eilis service, she’s been such a breathe of fresh air and JLL is one of the best estate agents I’ve personally experienced.
Dear Cortney, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better thanks to Eilis. Pleased to hear that she helped you find what you were looking for and we will make sure to share your kind words with her. Thank you, JLL Greenwich Team
5/5
GoogleIncredibly grateful for the help in selling our apartment from the sales team, in particular Michael Chu. Having had terrible experiences being on the market with other well known agencies, we knew instantly we’d made the right decision in …
5/5
GoogleI had a great experience of getting and securing a flat that I really wanted through JLL. Eilis Moloney has made the process super smooth and fast, so I was able to sign the tenancy agreement within a few days after viewing the property. One of the best experiences that I have had with a letting agency!
Dear Rustam, many thanks for leaving such brilliant feedback for Eilis. I will ensure this is fed back.
5/5
GoogleEilis is a fantastic agent! Incredibly helpful during my property search to find my dream flat
Dear Isobel, thank you for your feedback for Eilis, I will make sure this is passed on.
5/5
GoogleCan thoroughly recommend Michael Chu at JLL. Michael was very professional, knowledgable and helpful during my search.
Dear Daniel, thank you for your 5 star review and kind words for Michael! Thank you, JLL
5/5
GoogleI was working with Keely Wesley, who was always helpful, proactive and professional
Thank you so much, Inna. We're delighted that Keely has been so helpful, proactive and professional in supporting you. She will be thrilled to hear this wonderful feedback. We truly appreciate you taking the time to share your experience.
5/5
GoogleAlways receive really excellent service from JLL. Our contact, Keely W, is always responsive, helpful and efficient. In almost ten years of renting, Keely has been the best estate agent staff member I have ever dealt with. 100% recommend JLL!
Dear Daniel, thank you for your 5 star review, great to hear that Keely is always responsive, helpful & efficient and we'll make sure she receives your kind comments! Thank you, JLL
5/5
GoogleWe've been working with Eilis Moloney to find an apartment to rent. Eilis was professional, helpful, and responsive throughout our apartment search. She provided clear explanations about the offer process and followed up with detailed …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
JLL Greenwich's London office has 627 reviews across three platforms: 607 on Google, 13 on Facebook (across the whole business), 7 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.
JLL Greenwich is rated 4.8 out of 5 across all 627 reviews, and 4.8 out of 5 on Google from 607 reviews, checked 9 October 2026.
Yes. In The Trusted Agent 2026 awards: JLL Greenwich, London won Gold.
JLL Greenwich, 22 College Approach, London SE10 9HY.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
