5/5
GoogleReally helpful team - particularly Ayesha who has supported us from start to finish. Thank you!
Trusted Agent profile Β· London Β· Greater London
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JLL Canary Wharf London reviews
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914 reviews across 4 platforms
11 Westferry Circus, Canary Wharf, London, Greater London, E14 4HE
Part of JLL Canary Wharf, see every office.
JLL Canary Wharf's office in London, Greater London, at 11 Westferry Circus, is rated 4.7 out of 5 across 914 reviews on four platforms, including 663 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.
663
Reviews on Google
This office
14
Reviews on Facebook
Business-wide
22
Reviews on The Trusted Agent
This office
215
Reviews on Trustpilot
This office
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
Michael, Billy and the staff at JLL in Canary Wharf were super friendly and helpful; extremely knowledgeable and supportive, speedy and efficient and we are ...Read the review from sellers
Landlords12 reviews
As a landlord, my service experience has been at best variable with other London agents. However, JLL have really lived up to expectation by being realistic in ...Read all 12 from landlords
Tenants5 reviews
Sophie was very helpful, informative and responsive to all queries. . Took the stress out of my search and definitely the best experience I have had in securing ...Read all 5 from tenants
About JLL Canary Wharf London
Located in the heart of this dynamic business district, our Canary Wharf office is superbly positioned to serve both the immediate and wider Docklandsβ residential market. Situated within the bustling Canary Wharf estate, we are just a short walk to the Thames, close to over 300 shops, bars and restaurants, and within minutesβ reach of tens of thousands of workers. The office is an integral part of our London network which, along with our comprehensive local experience and expertise, enables access to a powerful arsenal of market intelligence and buyers. In particular, the Canary Wharf team are market leading specialists in new build luxury apartments sales and letting, while also acting on a large and broad spectrum of properties that include houses and warehouse conversions. Our residential team of 10 specialises in all areas of local, national and international property, providing expert advice on: β’ Sales β’ New home sales β’ Lettings β’ Property management β’ Portfolio management And with more than 40,000 people in over 1,000 locations, no one has a better understanding, depth, expertise or reach into the global property market. Our team brings together a wealth of property experience and a collective in-depth understanding of Docklandsβ many markets. We also have the deepest familiarity with a full spectrum of clientele from the UK and overseas. Our service is founded on top quality local advice and expertise, the wider intelligence of JLLβs full service residential business, which ensures we are always fully informed, and by a world class brand which assures that we deliver the highest standards of integrity, professionalism and service.
Awards
The Trusted Agent 2026 results for JLL Canary Wharf, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleAbsolutely amazing. Thank you to Emma and Raphael for helping me and my husband find a property in London successfully. They have been amazingly supportive and we are very pleased and are excited to move in soon. Highly recommended agency! π β¦
Agent replied Β· 22 July 2026
Thank you for your lovely review, it has been a pleasure dealing with you and we hope you will be happy in your new home.
5/5
GoogleKate at DDM Barton has gone the extra mile to support me in selling a property.
Agent replied Β· 27 August 2026
Thank you, Alison! We're thrilled to hear that Kate went above and beyond for you. Your satisfaction is our priority, and we appreciate your trust in us during your property sale.
5/5
TrustpilotVery experienced agency and especiallyβ¦
Very experienced agency and especially highly appreciation on Karl who is very responsible and professional.
Agent replied Β· 2 September 2026
Thank you so much, Lin Lin. We're delighted that Karl has provided such responsible and professional service. He'll be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.
5/5
GoogleStefania was our property manager for the past year and she has been very helpful and supportive throughout the entire process of renting. Couldnβt recommend her enough, she was always very quick to reply and helped to resolve any problem or query that we had!
Agent replied Β· 23 August 2024
Dear Victoria, We're so happy to hear you had a great experience at JLL thanks to Stefania. β¦ More
5/5
GoogleKate at the Barton office has been brilliant in helping me buy my first home and I would highly recommend her to anyone
Agent replied Β· 27 August 2026
Thank you so much for your wonderful review, Steve! We're thrilled to hear that Kate provided you with exceptional support in buying your first home. Your recommendation means a lot to us at DDM Residential, and we wish you all the best in your new home. If you need any further assistance in the future, donβt hesitate to reach out!
5/5
TrustpilotAlexandra Imray the best property manager
I truly appreciate your professionalism, prompt responses, and outstanding service. Thank you for your proactive efforts in dealing with the new block management on my behalf, it is very much appreciated. Your dedication and efficiency in addressing every aspect of my property have reassured me that it is in capable hands. You are certainly one of the best property managers at JLL.
5/5
TrustpilotGreat Experience
I've been with JLL for years and they've been a great help. Currently my apartment is managed by Ru Ozdemir and she's been nothing but reliable and considerate for how the property is managed. I'd recommend working with them.
Agent replied Β· 24 February 2026
Thank you for sharing your five star experience.
5/5
TrustpilotEnoch is my property manager
Enoch is my property manager, he is so helpful all the way during my tenancy and respond super fast.
5/5
GoogleI would like to say a big thanks to Adam for his professionalism, patience, and being very responsive throughout the renting process.
Agent replied Β· 19 June 2024
Dear Zhen, Thank you for taking time to write this review. β¦ More
5/5
Trustpilot5 star
Always a positive experience with the agency, thanks to our property manager Yezi, who handles any issues with the flat so timely and efficiently!
Agent replied Β· 19 June 2026
Thank you so much, Olga. We're delighted that Yezi has handled any issues so efficiently and made your experience so positive. She'll be thrilled to hear this wonderful feedback. We truly appreciate you taking the time to share your experience.
5/5
GoogleHave now worked with Raphael for almost 10 years, my experiences have been nothing but good. Pro-active, quick to respond and takes the initiative. A pleasure working with, particularly in direct comparison to some of the alternate β¦
Agent replied Β· 22 July 2026
Thank you for the excellent review. As one of our long-standing landlords, I appreciate your opinion. You're a pleasure to work with.
5/5
TrustpilotTiffany's service quality is excellentβ¦
Tiffany's service quality is excellent and the after-sales support is very prompt. 5stars^_^
Agent replied Β· 14 August 2026
Thank you so much, William. We're delighted that Tiffany has provided you with such excellent service and prompt support. Tiffany will be thrilled to hear this feedback, and we truly appreciate you taking the time to share your experience.
5/5
GoogleJLL is one of the most efficient and and professional estate agents we have dealt with!! Quick responds and friendly staff (Jennifer is lovely) ! JLL manages to put us through the process within 2 days, we really appreciate their help!! major! Very fast! We had an urgent check-in time requirement when renting a house, but they were very cooperative with us and handled the rental procedures very well!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied Β· 19 June 2024
Dear Sun, Thank you for taking time to write this review. We're delighted to hear that you managed to find apartment within 2 days! We'll make sure to pass your kind words on to Jennifer and the team, and we hope you will enjoy your new home. Thank you, JLL Canary Wharf Team
5/5
TrustpilotJLL team
JLL and their team have been managing my flat in SW11 for the past few years ad have provided excellent service. The team members are very professional and are always on top of their game. They are fast to help resolve issues that may arise and will go out of their way to find solutions.
Agent replied Β· 4 October 2026
Thank you for a five star review. We are delighted to have been able to help.
5/5
Trustpilotgreat experience
great communication, attentive to tenants needs and smooth process from beginning to the end of tenancy. a huge thank you for Antonella (property manager)!
Agent replied Β· 19 June 2026
Thank you so much, Ksenia. We're delighted that Antonella provided such attentive support and made your tenancy process so smooth from start to finish. She'll be thrilled to hear this wonderful feedback. We truly appreciate you taking the time to share your experience.
5/5
TrustpilotLily has been very helpful andβ¦
Lily has been very helpful and responsible throughout the whole process. Thanks for her service
5/5
TrustpilotMy new agent Taysir upgraded myβ¦
My new agent Taysir upgraded my experience and really take care of me.
Agent replied Β· 11 August 2026
Thank you so much, Χ ΧΧ. We're delighted that Taysir has provided you with such excellent care and service. He'll be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.
5/5
TrustpilotGood service
I was working with Keely Wesley, who was always helpful, proactive and professional
Agent replied Β· 5 August 2026
Thank you so much, Inna. We're delighted that Keely has been so helpful, proactive and professional in supporting you. She will be thrilled to hear this wonderful feedback. We truly appreciate you taking the time to share your experience.
5/5
TrustpilotBest property manager !
Tiffany Ng has been our property manager for the past three years, and sheβs been amazing. Sheβs always on top of things and deals with any issues quickly and effectively. I honestly couldnβt recommend her more.
Agent replied Β· 24 February 2026
Thank you for taking the time to leave detailed five star feedback.
5/5
TrustpilotEnoch Chiu has been great to work with
Enoch Chiu has been great to work with.
5/5
TrustpilotThe experience has been very positive.
The experience has been very positive. My property manager is Paige and she has been very responsive in our requests.
Agent replied Β· 19 June 2026
Thank you so much, Filippos. We're delighted that Paige has been so responsive and made your experience so positive. She'll be thrilled to hear this wonderful feedback. We truly appreciate you taking the time to share your experience.
5/5
GoogleMy husband and I worked with Adam Garson and Indra Vaitkiene and our move was seamless. Adam is a wonderful estate agent and did everything in his power to find us a rental that suited our needs. Highly recommend.
Agent replied Β· 30 July 2023
Dear Kristi, we are very grateful for your feedback. Fantastic to hear that thanks to Adam and Indra your move in was seamless and we do hope you will enjoy your new home. β¦ More
5/5
GoogleAhysha from JLL is an elegant and professional lady who gave me great help and care during the whole process, and I'm very happy with the flat, which was actually the first one I viewed in London! Also many thanks to Leva, who helped me to finish the check-in smoothly. Both of your service and efforts are well appreciated:) Thank you again and we'll keep in touch.
Agent replied
Dear Nicolas, Thank you for taking the time to leave this review. We're happy to hear that you find your new home and it was the first one you saw! Ayesha and Ieva will appreciate your kind words too! We do hope you will enjoy your new home. Thank you, JLL Canary Wharf Team
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Questions about JLL Canary Wharf London
What do landlords say about JLL Canary Wharf London?
12 reviews from landlords, rated 4.8 out of 5 on average. For example, Noel wrote: "As a landlord, my service experience has been at best variable with other London agents. However, JLL have really lived up to expectation by being realistic in ..."
What do tenants say about JLL Canary Wharf London?
5 reviews from tenants, rated 5.0 out of 5 on average. For example, Donna wrote: "Sophie was very helpful, informative and responsive to all queries. . Took the stress out of my search and definitely the best experience I have had in securing ..."
Has JLL Canary Wharf won any awards?
Yes. In The Trusted Agent 2026 awards: JLL Canary Wharf, London won Gold.
Want JLL Canary Wharf to help?
Send JLL Canary Wharf a message.
