12 reviews from landlords, from every platform, shown as written. First names only.
★★★★★ 5/5
View AgentsA very personal service from a very professional team.
As a landlord, my service experience has been at best variable with other London agents. However, JLL have really lived up to expectation by being realistic in their estimates, timescales and general 'reading' of the market. And although my experience with the Canary Wharf office has been limited only to a small number of the team, there is a prevailing sense of everyone serving their clients needs on all sides with a collective determination in delivering great customer service. I would like to commend in particular Sophie Webb for her outstanding support and great efficiency always. She is professional in her dealings but also extremely personable with a ready smile and terrific sense of humour. People like Sophie engender a sense of confidence and reassurance that my affairs are in good hands. Well done all !
Noel · 28 September 2016
★★★★★ 4/5
View AgentsJLL OVERALL portrays an experienced, attentive and effective agent.
It is hoped that jll will inctease the capacity to understand what matters most for an overseas buyer who has entrusted their whole property management to jll..
A WEAKNESS IN UK PROPERTY Industry is the TDS.. A SCHEME WHICH ONLY SERVES THE TENANT AND NOT THE PROPERTY OWNER. TDS MUST BE SERIOUSLY REVIEWED TO INCLUDE A FAIR AND BALANCED APPROACH TO PROTECT THE LANDLORDS INTERESTS AS WELL. OTHERWISE, I as an OVERSEAS Buyer WOULD like to LOOK TOWARDS A NEW SCHEME SET UP WHERE THE interests and SAFETY OF OUR PROPERTY IS ALSO GUARDED from careless tenants.
Another area to review is your panel of contractors, in areas of pricing, responsibility, honesty and quality of work. Jll has to look harder into the above areas and to represent landlords interests more.
Personally, apart from the 3 major points of weakness, JLL has a few key staff who are consistently focused, patient, responsible, professional and tries their best to provide the service due. They represent the jll image.
Ask me who they are and I'm happy to divulge.
Wish jll the best and hope to see some real improvements in the near future.
All best.
Elya · 20 September 2016
★★★★★ 5/5
View AgentsJLL Canary Wharf. What a great professional team !
I met a great team of power girls who know their business. They gave excellent professional advice, I experienced motivation & care. Many thanks to Sophie and Joanna !
Wim · 14 June 2018
★★★★★ 5/5
View AgentsFantastic agency
The services provided by JJL Canary Wharf are amazing and extremely efficient.They are very helpful and professional...especially Emma and Jennifer, thank you so much.
Ej · 10 August 2018
★★★★★ 5/5
View AgentsMr Sean
JLL execelled themselves with renting my 2 new apartments in Canary Wharf by finding tenants for both units before completion.
They also did the inspections and helped to Manage the Furniture deliveries
They acted extremely professionally and realiable in alll aspects and I wouldn’t consider using any other agent to help manage my Uk property portfolio.
Sean · 18 January 2018
★★★★★ 5/5
View Agentssuccessfully re-let my apartment with excellent service and seamless timing
Jennifer Dawson helps me secure new tenant within short time and negotiate a good deal with seamless transfer to new occupier. The JLL team includes property management, account management, and letting agents all serve together to deliver a thorough real estate service for overseas investors like me.
K · 9 June 2016
★★★★★ 5/5
View AgentsFinding someone to rent my studio Wharf on the thames
Jll were very professional friendly , and extremely helpful .
I would recommend them to my friends .Within a month a lovely couple were found , and Jll sorted everything ..
Brenda · 7 July 2016
★★★★★ 5/5
View AgentsExcellent service
The team at JLL Canary Wharf have been excellent as managing agents for my property for over 3 years. The team is very responsive and easy to deal with.
Cordelia · 11 June 2016
★★★★★ 4/5
View AgentsProfessional service
Responsive and professional, achieved a timely let in a soft market. Very good result, thank you.
David · 3 February 2018
★★★★★ 5/5
View AgentsRating only, no written review.
Xj · 21 February 2018
★★★★★ 5/5
View AgentsProffesional and efficient service .
Rating only, no written review.
Peter · 4 January 2018
★★★★★ 5/5
View AgentsGood, responsive and very professional
Rating only, no written review.
Ros · 5 July 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
