5/5
GoogleFANTASTIC JOB BY JLL team! Much appreciated. They have been taken good care of my property and my lovely & nice tenant. Look forward to working with them in the future. Best of luck of everything, Lauren!
Trusted Agent profile · London · Greater London
Verified
JLL Canary Wharf London reviews
★★★★★
915 reviews across 4 platforms
11 Westferry Circus, Canary Wharf, London, Greater London, E14 4HE
Part of JLL Canary Wharf, see every office.
JLL Canary Wharf's office in London, Greater London, at 11 Westferry Circus, is rated 4.7 out of 5 across 915 reviews on four platforms, including 663 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.
663
Reviews on Google
This office
14
Reviews on Facebook
Business-wide
216
Reviews on Trustpilot
This office
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleI have high praise for the service I received when selling my home through JLL Canary Wharf. Billy Sio, as the agent I dealt with primarily, was exceptional, and everyone involved in the process was competent and professional. Under …
5/5
GoogleWe have been renting our apartment in Canary Wharf through JLL for the last couple of years. All of the staff are extremely professional and work hard to ensure everything runs smoothly. A brilliant team who I would thoroughly recommend.
5/5
GoogleAmazing experience with JLL and especially with Jennifer Dawson who help us to find our beautiful appartment. She was always here to help us for any questions and really listening our needs. We visited only few appartments because she …
5/5
GoogleThe team has been very efficient to help me find the best place. They made the process very easy and stress free and went the extra mile when I was unsure about the exact location. Thank you.
5/5
GoogleHighly recommended! I consider JLL and Joanna Ludlow as an asset to the sector with a genuine desire to give exceptional services. Friendly, easy to approach, unique professional and very customer-oriented. She presented me lots of quality …
5/5
GoogleLooking to rent a property while finishing work after 6 pm can be very tricky in London. Jennifer from jll was absolutely fantastic, she was very understanding, professional and a naturally helpful person. I would recommend!
5/5
GoogleJennifer D from JLL has helped us to find a flat. She was very helpful, really beyond all expectations. All the paperwork and moving in routines were organised very efficiently. JLL's property management was very responsive. Highly recommended!
5/5
GoogleRating only, no written review.
Agent replied · 5 August 2026
Thank you so much, Zhou. We're delighted you had such a positive experience with us at Canary Wharf. We truly appreciate you taking the time to leave this rating.
5/5
GoogleMy mother and I have had a very pleasant experience with JLL, in particular with Ms. Sophie Webb of JLL Canary Wharf. Service is efficient, very attentive and accommodating. Would definitely recommend JLL as a property agent!
5/5
GoogleIf you are looking to rent a high spec apartment in London with luxury amenities please contact Ayesha Ahmed from JLL! Very professional, maintained great communication and clarity throughout. Most …
5/5
GoogleJLL have been very professional across all levels of their services. Their officers are very approachable developing an easy rapport important for communication is so much simpler. They are always prompt in responding with good suggestions …
5/5
GoogleCompared to other agents in the area JLL stand out with superior quality, value and a reputation to match. I feel happy and comfortable to have such a competent and reasonable team as my lettings agents.
5/5
GoogleAmazing service and team! Lauren, Joanna and the whole team are always super professional, keen to help and have the best knowledge and experience in Canary Wharf and surrounding areas.
5/5
GoogleI like everyone I met in JLL Canary office, they all very nice and provide me services professionally. I have no hesitation to continue my existing properties and new investment with JLL Canary Office. …
5/5
GoogleI recently purchased a property through JLL. Lewis helped guide me through the process, answering my (many) questions along the way, and helping to push the deal over the line. I’d highly recommend.
5/5
GoogleGreat service with a smile. EDIT, one year later, we used JLL for a second time and, again, the service has been exceptional, professional, and friendly. We could hardly ask for more. …
1/5
GoogleRating only, no written review.
Agent replied · 18 June 2026
Thank you for your feedback. We're truly sorry your experience fell short of the standards we set for ourselves, and we'd really value the opportunity to look into this and resolve your concerns directly. Please contact us at … More
5/5
GoogleQuick, efficient and friendly! We just moved to the flat we are renting with them and the help we received, in particular from Joanna, Indra and Pui, really made the difference. …
5/5
GoogleProfessionalism and efficiency are the hallmarks at JLL Canary Wharf. My experience over the last 6 years has been none other than a pleasure. Issues are dealt with effectively and swiftly. …
5/5
GoogleThe best agency I dealt with in Canary Wharf. Many thanks to my agent Joanna for an amazing apartment at a very good price. Highly professional and understanding the needs of the client.
5/5
GoogleEfficient, if I have to describe my experience with JLL in one word, they understand your need and show you only what you really are looking for. the staff was friendly and helpful.
5/5
Googlegreat support as first time renters from Ayesha Ahmed at JLL and ongoing support from Pui Hung, thank you all at JLL
5/5
GoogleI have dealt with numerous estate agents in the past but working with Sophie Webb ranks as my best experience. Very helpful, genuine and on the pulse/fantastic knowledge of developments within Canary Wharf.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for JLL Canary Wharf, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
Michael, Billy and the staff at JLL in Canary Wharf were super friendly and helpful; extremely knowledgeable and supportive, speedy and efficient and we are ...Read the review from sellers
Landlords12 reviews
It is hoped that jll will inctease the capacity to understand what matters most for an overseas buyer who has entrusted their whole property management to ...Read all 12 from landlords
Tenants5 reviews
Sophie was very helpful, informative and responsive to all queries. . Took the stress out of my search and definitely the best experience I have had in securing ...Read all 5 from tenants
About JLL Canary Wharf London
Located in the heart of this dynamic business district, our Canary Wharf office is superbly positioned to serve both the immediate and wider Docklands’ residential market. Situated within the bustling Canary Wharf estate, we are just a short walk to the Thames, close to over 300 shops, bars and restaurants, and within minutes’ reach of tens of thousands of workers. The office is an integral part of our London network which, along with our comprehensive local experience and expertise, enables access to a powerful arsenal of market intelligence and buyers. In particular, the Canary Wharf team are market leading specialists in new build luxury apartments sales and letting, while also acting on a large and broad spectrum of properties that include houses and warehouse conversions. Our residential team of 10 specialises in all areas of local, national and international property, providing expert advice on: • Sales • New home sales • Lettings • Property management • Portfolio management And with more than 40,000 people in over 1,000 locations, no one has a better understanding, depth, expertise or reach into the global property market. Our team brings together a wealth of property experience and a collective in-depth understanding of Docklands’ many markets. We also have the deepest familiarity with a full spectrum of clientele from the UK and overseas. Our service is founded on top quality local advice and expertise, the wider intelligence of JLL’s full service residential business, which ensures we are always fully informed, and by a world class brand which assures that we deliver the highest standards of integrity, professionalism and service.
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Questions about JLL Canary Wharf London
What do landlords say about JLL Canary Wharf London?
12 reviews from landlords, rated 4.8 out of 5 on average. For example, Elya wrote: "It is hoped that jll will inctease the capacity to understand what matters most for an overseas buyer who has entrusted their whole property management to ..."
What do tenants say about JLL Canary Wharf London?
5 reviews from tenants, rated 5.0 out of 5 on average. For example, Donna wrote: "Sophie was very helpful, informative and responsive to all queries. . Took the stress out of my search and definitely the best experience I have had in securing ..."
Has JLL Canary Wharf won any awards?
Yes. JLL Canary Wharf won Gold in The Trusted Agent 2026 awards.
