5/5
GoogleVery professional and efficient service. Many thanks to JLL team and Joanna for or their efforts understanding my needs.
Trusted Agent profile · London · Greater London
Verified
JLL Canary Wharf London reviews
★★★★★
915 reviews across 4 platforms
11 Westferry Circus, Canary Wharf, London, Greater London, E14 4HE
Part of JLL Canary Wharf, see every office.
JLL Canary Wharf's office in London, Greater London, at 11 Westferry Circus, is rated 4.7 out of 5 across 915 reviews on four platforms, including 663 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.
663
Reviews on Google
This office
14
Reviews on Facebook
Business-wide
216
Reviews on Trustpilot
This office
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
Googlevery professional & speedy service provided by Lauren's team! Definitely it's a high efficiency estate agency!
5/5
Googlehappy to appoint JLL to handle my property. Jll team have provide me the excellent service and very good cooperation attitude ...GREAT.
5/5
GoogleThey were very nice and assisted us in everything. They have been very friendly and have helped us at all times.
5/5
GoogleExtremely good service from JLL. We always felt very looked after by Jennifer Dawson who managed our new tenancy, Highly recommended.
5/5
GoogleGreat friendly service! The agents helped us with all our enquiries and made the renting process a bit easier.
5/5
GoogleI agree with the above posts that this office provides a very good service and they have knowledgeable, professional staff.
5/5
GoogleSo patient, we made a mess of our paperwork and they fixed everything faster than we thought possible.
5/5
GoogleGreat friendly service! The agents helped us with all our enquiries and made the renting process a bit easier.
5/5
GoogleMy smoothest experience in the London flat search, everyone was reliable and straight-forward to communicate with!
5/5
GoogleVery professional and great response rate to our queries. Highly recommend their services!
5/5
GoogleThey were very nice and helped us with everything. They were very friendly and helped us at all times.
5/5
GoogleVery pleased with JLL and team. Excellent service! Joanna, the letting manager was very helpful.
5/5
GoogleThe lettings team got me a great rent very quickly and were all very helpful.
5/5
GoogleThe lettings team got me a great rent very quickly and were all very helpful.
5/5
GoogleSophie Webb has done a fantastic job - made the whole process really simple and straightforward. Many Thanks.
5/5
GoogleHigh quality service as a letting agency and prompt/effective service in property management afterwards
5/5
GoogleRating only, no written review.
Agent replied · 24 March 2026
Thank you for giving us five stars!
4/5
The Trusted AgentProfessional service
Responsive and professional, achieved a timely let in a soft market. Very good result, thank you.
5/5
Trustpilotquick response
Agent replied · 4 October 2026
Thank you.
5/5
GoogleJLL were very professional and were able to arrange a flat and move in at short notice.
5/5
GoogleStaff are on-point and quick at responding. Great service all round. Very professional and consistent.
5/5
GoogleVery professional and responsive. Jo has been wonderful to work. No issues whatsoever. Highly recommended.
5/5
GoogleVery good relation throughout 2.5 years of tenancy, fast to action issues experienced. Highly recomended.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for JLL Canary Wharf, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
Michael, Billy and the staff at JLL in Canary Wharf were super friendly and helpful; extremely knowledgeable and supportive, speedy and efficient and we are ...Read the review from sellers
Landlords12 reviews
It is hoped that jll will inctease the capacity to understand what matters most for an overseas buyer who has entrusted their whole property management to ...Read all 12 from landlords
Tenants5 reviews
Sophie was very helpful, informative and responsive to all queries. . Took the stress out of my search and definitely the best experience I have had in securing ...Read all 5 from tenants
About JLL Canary Wharf London
Located in the heart of this dynamic business district, our Canary Wharf office is superbly positioned to serve both the immediate and wider Docklands’ residential market. Situated within the bustling Canary Wharf estate, we are just a short walk to the Thames, close to over 300 shops, bars and restaurants, and within minutes’ reach of tens of thousands of workers. The office is an integral part of our London network which, along with our comprehensive local experience and expertise, enables access to a powerful arsenal of market intelligence and buyers. In particular, the Canary Wharf team are market leading specialists in new build luxury apartments sales and letting, while also acting on a large and broad spectrum of properties that include houses and warehouse conversions. Our residential team of 10 specialises in all areas of local, national and international property, providing expert advice on: • Sales • New home sales • Lettings • Property management • Portfolio management And with more than 40,000 people in over 1,000 locations, no one has a better understanding, depth, expertise or reach into the global property market. Our team brings together a wealth of property experience and a collective in-depth understanding of Docklands’ many markets. We also have the deepest familiarity with a full spectrum of clientele from the UK and overseas. Our service is founded on top quality local advice and expertise, the wider intelligence of JLL’s full service residential business, which ensures we are always fully informed, and by a world class brand which assures that we deliver the highest standards of integrity, professionalism and service.
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Questions about JLL Canary Wharf London
What do landlords say about JLL Canary Wharf London?
12 reviews from landlords, rated 4.8 out of 5 on average. For example, Elya wrote: "It is hoped that jll will inctease the capacity to understand what matters most for an overseas buyer who has entrusted their whole property management to ..."
What do tenants say about JLL Canary Wharf London?
5 reviews from tenants, rated 5.0 out of 5 on average. For example, Donna wrote: "Sophie was very helpful, informative and responsive to all queries. . Took the stress out of my search and definitely the best experience I have had in securing ..."
Has JLL Canary Wharf won any awards?
Yes. JLL Canary Wharf won Gold in The Trusted Agent 2026 awards.
