Trusted Agent profile · London · Greater London

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JLL Canary Wharf London reviews

★★★★★ Excellent

915 reviews across 4 platforms

11 Westferry Circus, Canary Wharf, London, Greater London, E14 4HE

Part of JLL Canary Wharf, see every office.

JLL Canary Wharf's office in London, Greater London, at 11 Westferry Circus, is rated 4.7 out of 5 across 915 reviews on four platforms, including 663 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

663

Reviews on Google

This office

Facebook logo

5.0 / 5

14

Reviews on Facebook

Business-wide

Trustpilot logo

216

Reviews on Trustpilot

This office

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Moved in recently to a property let by JLL and couldn't have been more satisfied! Professional and friendly staff, always ready to help and answer any questions. Definitely recommend!

Daniel · 8 October 2019

5/5

Google

Had a great experience with JLL. The service was second to none and the staff are so professional and efficient. Wouldn’t hesitate to recommend or use again. Thanks JLL

Amy · 8 October 2019

5/5

Google

Jennifer and Gemma are doing a fantastic job to find and put you into your new place as soon as possible. Would totally recommend JLL

Todosie · 8 October 2020

5/5

Google

Really happy with the service that JLL have provided. They understood my needs and showed me a suitable apartment and guided me through the process to get a place! Highly recommend.

Usman · 8 October 2016

5/5

The Trusted Agent
Landlord

Finding someone to rent my studio Wharf on the thames

Jll were very professional friendly , and extremely helpful . I would recommend them to my friends .Within a month a lovely couple were found , and Jll sorted everything ..

Brenda · 7 July 2016

5/5

Google

Reliable, prompt communication, plus reasonable fees. The agent gave friendly advices and felt like she was on my side. I would definitely use this estate agent again.

Aaron · 8 October 2019

5/5

Google

i have recently let two properties through JLL's Canary Whatf office. i have found eveyone involved to be both efficient and professional. i would have no hestitaion in recomending them.

Marc · 8 October 2017

5/5

Google

Excellent service I would definetely recommend them. Especially broker agent Billy helped me to find my new house. He is very professional and approachable, ready to respond my request quickly.

Konstantinos · 8 October 2017

5/5

Google

The service I have received has always been most efficient, helpful, speedy and done in a very friendly way. I could not ask for more and would recommend without hesitation

John · 8 October 2016

5/5

Google

Efficient and very professional service from JLL at Canary Wharf in letting out our apartment at short notice. Many thanks to all the staff ☺. Joe

Joe · 8 October 2019

5/5

Google

Reliable, prompt communication, plus reasonable fees. The agent gave friendly advices and felt like she was on my side. I would definitely use this estate agent again.

Aaron · 4 April 2019

5/5

The Trusted Agent
Landlord

Excellent service

The team at JLL Canary Wharf have been excellent as managing agents for my property for over 3 years. The team is very responsive and easy to deal with.

Cordelia · 11 June 2016

5/5

Google

Jennifer, Indra, and the team were all a pleasure to work with! They were quick to respond, patient and very knowledgeable. I would strongly recommend working with JLL.

Carina · 31 October 2017

5/5

Google

Very professional and very quick with Reply’s. Also the whole JLL correspondence is of the highest standards and also there renting procedures also well recommended

George · 8 October 2019

5/5

Google

Very pleased with JLL’s professional and fast service as a real estate agency. Many thanks to my real estate agent Jennifer Dawson who was very kind and helpful.

Eralda · 8 October 2017

5/5

Google

Jennifer, Indra, and the team were all a pleasure to work with! They were quick to respond, patient and very knowledgeable. I would strongly recommend working with JLL.

Carina · 8 October 2017

5/5

Google

Considering that I had to close my deal within a very tight period of time, service was top notch, and everything worked out perfectly. Thank you JLL!

Lizette · 8 October 2017

5/5

The Trusted Agent
Seller

A pillar of strength in the in the quagmire of selling

Michael, Billy and the staff at JLL in Canary Wharf were super friendly and helpful; extremely knowledgeable and supportive, speedy and efficient and we are forever grateful

Michael · 3 February 2017

5/5

Google

Our agent was Joanna providing an excellent service from start to finish. I would highly recommend JLL if looking for a rental property.

David · 8 October 2018

5/5

Google

Excellent service, professional, helpful and great suggestions always. JLL acted for me on a sale. Ask for Billy at the Canary Wharf office.

Paul · 8 October 2018

5/5

Google

My fastest and most comfortable experience in renting an apartment in the UK. Exceptional professional service before and after contract signing.

Mikhail · 8 October 2019

5/5

Google

Excellent treatment of the customer and all completed with a very efficient and professional manner. Best estate agency in London

Miriam · 8 October 2019

5/5

Google

Quite positive experience with Jennifer as the agent. Fast arrangement of the viewing, professional handling of the deposit and contract.

Benjamin · 8 October 2019

5/5

Google

The renting experience with JLL has been very pleasant. Very easy to reach and always helpful. Would absolutely recommend!

Suleyman · 8 October 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read JLL Canary Wharf's Google reviewsLeave JLL Canary Wharf a review

Awards

The Trusted Agent 2026 results for JLL Canary Wharf, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About JLL Canary Wharf London

Located in the heart of this dynamic business district, our Canary Wharf office is superbly positioned to serve both the immediate and wider Docklands’ residential market. Situated within the bustling Canary Wharf estate, we are just a short walk to the Thames, close to over 300 shops, bars and restaurants, and within minutes’ reach of tens of thousands of workers. The office is an integral part of our London network which, along with our comprehensive local experience and expertise, enables access to a powerful arsenal of market intelligence and buyers. In particular, the Canary Wharf team are market leading specialists in new build luxury apartments sales and letting, while also acting on a large and broad spectrum of properties that include houses and warehouse conversions. Our residential team of 10 specialises in all areas of local, national and international property, providing expert advice on: • Sales • New home sales • Lettings • Property management • Portfolio management And with more than 40,000 people in over 1,000 locations, no one has a better understanding, depth, expertise or reach into the global property market. Our team brings together a wealth of property experience and a collective in-depth understanding of Docklands’ many markets. We also have the deepest familiarity with a full spectrum of clientele from the UK and overseas. Our service is founded on top quality local advice and expertise, the wider intelligence of JLL’s full service residential business, which ensures we are always fully informed, and by a world class brand which assures that we deliver the highest standards of integrity, professionalism and service.

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Questions about JLL Canary Wharf London

What do landlords say about JLL Canary Wharf London?

12 reviews from landlords, rated 4.8 out of 5 on average. For example, Elya wrote: "It is hoped that jll will inctease the capacity to understand what matters most for an overseas buyer who has entrusted their whole property management to ..."

What do tenants say about JLL Canary Wharf London?

5 reviews from tenants, rated 5.0 out of 5 on average. For example, Donna wrote: "Sophie was very helpful, informative and responsive to all queries. . Took the stress out of my search and definitely the best experience I have had in securing ..."

Has JLL Canary Wharf won any awards?

Yes. JLL Canary Wharf won Gold in The Trusted Agent 2026 awards.

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