Trusted Agent profile · London · Greater London
Verified
★★★★★
915 reviews across 4 platforms
11 Westferry Circus, Canary Wharf, London, Greater London, E14 4HE
Part of JLL Canary Wharf, see every office.
JLL Canary Wharf's office in London, Greater London, at 11 Westferry Circus, is rated 4.7 out of 5 across 915 reviews on four platforms, including 663 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.
663
Reviews on Google
This office
14
Reviews on Facebook
Business-wide
216
Reviews on Trustpilot
This office
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleSo far I've had a lovely experience with JLL, they helped me find a flat around Canary Wharf in a short time frame, but in a very professional manner. Moreover, the staff was very friendly and helpful along the way, which I highly appreciated!
5/5
GoogleJLL is managing two properties for me as an overseas investor in Asia. Very professional and responsible for owners, from collecting keys to any issues during rental. The tenants they found are almost professionals working in Canary Wharf area and have good profiles. Highly recommended.
5/5
The Trusted Agentsuccessfully re-let my apartment with excellent service and seamless timing
Jennifer Dawson helps me secure new tenant within short time and negotiate a good deal with seamless transfer to new occupier. The JLL team includes property management, account management, and letting agents all serve together to deliver a thorough real estate service for overseas investors like me.
5/5
GoogleVery efficient and professional service received from both Joanna. All issues and questions sorted within short time-frame and all my demands met with a smile and a solution. Would recommend to friends and colleagues and will be using JLL Canary Wharf in future!
5/5
GoogleOur company Skyline have been working with JLL and Sophie Webb for a couple of years now. Always very professional and ready to help, Sophie have been amazing and I would recommend JLL to anyone who ask for a state agency that cares about their clients.
5/5
GoogleAmazing agency. Highly recommended!
Dear Vincent, Thank you for your 5 start rating and kind words. Thank you, JLL Canary Wharf Team
5/5
GoogleI had a great experience with them. Lauren’s team guided me through the entire proces from start to finish. Despite COVID, they were able to find a good tenant in a very short time.
5/5
GoogleI was looking for a property in Canary Wharf overseeing the river, and several other criteria, Billy Sio from JLL Westferry took my case over and was very good in finding exactly what I wanted. I saw a total of 43 properties with various …
5/5
GoogleJennifer，Really Helpful！
Dear Mengyuan, Thank you very much for your 5 start rating! … More
5/5
GoogleJoanna Ludlow at JLL has been amazing for us! She is always ready to help, kept us posted over the weeks -from the first appointment until we found our new flat- . Honest, very professional and enthusiastic. We definitely recommend JLL (and Joanna!!)!
5/5
GoogleSophie has just found me my new home. I move pretty often (yearly) and know what I want. She took my requirements on board and showed me only relevant apartments that matched my specifications. She was always on time for viewings and had …
4/5
GoogleI agree with the above comments. Basically, I had to move into a property quite urgently and they helped me move in almost like in 3-4 days. And also it is a trustworthy agency where everything is going through a very scrutinised process. …
5/5
GoogleIt was a very pleasant experience working with Lauren Hatcliff, Joanna Ludlow and Rosie Lynam of the JLL London Residential Team. They keep me abreast of key issues that matter and respond promptly to my (sometimes silly) questions. They …
5/5
GoogleFantastic experience we had with Joanna! Overly helpful and helped us finally get a flat after loosing two others. Answered any questions instantly and was always on hand to make sure the process ran smoothly 😊 …
5/5
GoogleI've been working with numerous contacts within this office for over a year and find the service to be prompt, courteous, friendly and include the level of detail that I need. Any queries that I have, or information that I require are …
5/5
GoogleJLL were extremely helpful both before we signed up with them, and throughout the process of marketing our flat for rental. They were efficient and found us excellent tenants almost immediately. The tenants wanted to move in within 2 weeks …
1/5
GoogleVery disappointing experience with this agent - tried to arrange a viewing of two properties with them, they take your details and never call back. Will not waste my time in the future for a properties advertised by them
5/5
GoogleWe were in contact with several different estate agencies but the service level from JLL were miles ahead of the others. They understood quickly what we wanted and found us the perfect flat that matched all our criterias. After having moved …
5/5
GoogleFantastic experience we had with Joanna! Overly helpful and helped us finally get a flat after loosing two others. Answered any questions instantly and was always on hand to make sure the process ran smoothly 😊
5/5
GoogleI have had a working relationship with JLL since 2014 as they helped me find my ideal apartment in Canary Wharf. They were extremely professional and their agents took into consideration my every need and helped me attain the right property …
5/5
GoogleWe have been clients of JLL Canary Wharf office for several years and we have been very pleased with their responsive to our queries and first class customer service. Joanna Ludlow and Charlotte Malone have been our main contact persons and …
5/5
GoogleLast year , untill I meet with JLL Canarywarf, I had to spend 3 months to be able to find a flat. And after meeting with them it took only 1 week to find a perfect place and move into it. …
5/5
GoogleFANTASTIC JOB BY JLL team! Much appreciated. They have been taken good care of my property and my lovely & nice tenant. Look forward to working with them in the future. Best of luck of everything, Lauren!
5/5
GoogleThe team has been very efficient to help me find the best place. They made the process very easy and stress free and went the extra mile when I was unsure about the exact location. Thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for JLL Canary Wharf, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Michael, Billy and the staff at JLL in Canary Wharf were super friendly and helpful; extremely knowledgeable and supportive, speedy and efficient and we are ...Read the review from sellers
It is hoped that jll will inctease the capacity to understand what matters most for an overseas buyer who has entrusted their whole property management to ...Read all 12 from landlords
Sophie was very helpful, informative and responsive to all queries. . Took the stress out of my search and definitely the best experience I have had in securing ...Read all 5 from tenants
Located in the heart of this dynamic business district, our Canary Wharf office is superbly positioned to serve both the immediate and wider Docklands’ residential market. Situated within the bustling Canary Wharf estate, we are just a short walk to the Thames, close to over 300 shops, bars and restaurants, and within minutes’ reach of tens of thousands of workers. The office is an integral part of our London network which, along with our comprehensive local experience and expertise, enables access to a powerful arsenal of market intelligence and buyers. In particular, the Canary Wharf team are market leading specialists in new build luxury apartments sales and letting, while also acting on a large and broad spectrum of properties that include houses and warehouse conversions. Our residential team of 10 specialises in all areas of local, national and international property, providing expert advice on: • Sales • New home sales • Lettings • Property management • Portfolio management And with more than 40,000 people in over 1,000 locations, no one has a better understanding, depth, expertise or reach into the global property market. Our team brings together a wealth of property experience and a collective in-depth understanding of Docklands’ many markets. We also have the deepest familiarity with a full spectrum of clientele from the UK and overseas. Our service is founded on top quality local advice and expertise, the wider intelligence of JLL’s full service residential business, which ensures we are always fully informed, and by a world class brand which assures that we deliver the highest standards of integrity, professionalism and service.
Send JLL Canary Wharf a message.
12 reviews from landlords, rated 4.8 out of 5 on average. For example, Elya wrote: "It is hoped that jll will inctease the capacity to understand what matters most for an overseas buyer who has entrusted their whole property management to ..."
5 reviews from tenants, rated 5.0 out of 5 on average. For example, Donna wrote: "Sophie was very helpful, informative and responsive to all queries. . Took the stress out of my search and definitely the best experience I have had in securing ..."
Yes. JLL Canary Wharf won Gold in The Trusted Agent 2026 awards.
