Trusted Agent profile · London · Greater London

Verified

JLL Canary Wharf London reviews

★★★★★ Excellent

915 reviews across 4 platforms

11 Westferry Circus, Canary Wharf, London, Greater London, E14 4HE

Part of JLL Canary Wharf, see every office.

JLL Canary Wharf's office in London, Greater London, at 11 Westferry Circus, is rated 4.7 out of 5 across 915 reviews on four platforms, including 663 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

663

Reviews on Google

This office

Facebook logo

5.0 / 5

14

Reviews on Facebook

Business-wide

Trustpilot logo

216

Reviews on Trustpilot

This office

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Very professional and patient, good job done, Adam~

张衍之 · 1 May 2023

Agent replied · 30 July 2023

Hi there, thank you for your 5 star review and your kind words for Adam! Thank you, JLL

5/5

Google

I had the pleasure of working with Stefania Schiavon as my property manager, and I cannot speak highly enough of their exceptional service. Their attentiveness and responsiveness were truly impressive. Additionally, Stefania exhibited a …

Ioana · 16 September 2023

4/5

Google

My experience with Danny over at the sales team was terrific. He showed me some impressive properties, which met my expectation.

Anthony · 8 October 2021

Agent replied

Dear Anthony, Thank you for taking time to write this review, we will make sure to pass your … More

5/5

Google

Fantastic service, Valentina was really helpful in finding the right property for me.

Ell · 4 May 2019

5/5

Google

Jennifer and Stephanie at the canary wharf branch were super helpful and attentive! I’ve had the smoothest experience with renting

Vinusha · 8 October 2021

Agent replied · 19 June 2024

Hi Vinusha, Thanks so much for your feedback! … More

5/5

Google

Helped us to let out a property recently. The process is very smooth and all issues/questions have been addressed quickly.

Wentao · 8 October 2021

Agent replied · 19 June 2024

Dear Wentao, Thank you so much for your feedback! We are really glad you decided to trust JLL … More

5/5

Google

The agent was very efficient in arranging my tenancy. I would use JLL again and recommend to my friends.

Sofya · 8 October 2021

Agent replied · 19 June 2024

Hi Sofya, Thank you for 5 star review. … More

5/5

Google

Excellent service. Joanna was super professional and helped me find the right place!

Alexandra · 8 October 2017

5/5

Google

Great experience, thanks for Jennifer and Ieva , they are very nice and trustworthy.

Xiaorong · 29 May 2022

Agent replied · 30 July 2023

Hi there, Thank you for your 5 star review, it means a lot to us! … More

5/5

Google

Lauren, an excellent manger!

Tom · 16 May 2023

Agent replied · 30 July 2023

Dear Tom, thank you very much for your 5* rating!

5/5

Google

Very good experience. I was advised by Jennifer Dawson and Kate Amos. They were very professional and helpful.

João · 16 September 2021

Agent replied

Dear Joao, Thank you very much for your 5 star rating! … More

5/5

Google

Helpful and efficient

George · 29 May 2023

Agent replied · 29 May 2026

Thank you very much for your 5 star review!

5/5

Google

Super impressed with the service speed, professionalism and energy I received from Adam Garson at JLL. …

Lewis · 8 October 2021

Agent replied · 19 June 2024

Dear Lewis, Thank you for taking time to write this review. … More

5/5

Google

Very profession helpful and kind staff. Thank you to Billy and Sophie

Francis · 8 October 2016

5/5

Google

Big up Tracy - great communications and made the purchase of my first ever home a seemless process!

Luke · 27 June 2021

Agent replied · 27 June 2026

Thank you, Luke! :D

5/5

The Trusted Agent
Tenant

Excellent crew for relocation service!

I knew JLL first from property valuation report and was thrilled when knowing that such a prestigious company could help with personal property searching. Moving to a new city is hard, but Jennifer and Indra from JLL made it so smooth. They are super professional, patient and helpful. Strongly recommend for everyone looking to starting something new in London!

Zhaodi · 21 June 2017

5/5

Google

Very professional and quick to respond to any questions!

Nicolas · 16 September 2022

Agent replied

Dear Nicolas, Thank you for your 5 start review! … More

5/5

Google

Sophie and team were extremely professional and efficient... Superb service!!

Veronica · 8 October 2016

5/5

Google

Very professional and efficient experience for renting an apartment. The team has been really helpful.

Thomas · 16 September 2021

Agent replied · 19 June 2024

Hi Thomas, Thank you very much for your 5 star review, the team will be thrilled! … More

5/5

Google

Great service & Joanna Ludlow was very helpful.

AM · 8 October 2018

5/5

Google

Very helpful and friendly people. They were efficient and effective. Happy to deal with them again.

Muir · 4 July 2021

Agent replied

Hi Muir, Thank you for your review, we're glad you've decided to trust us with your search again! Thank you, JLL Canary Wharf Team

5/5

Google

Great service, very professional, all processes are quite streamlined, great customer experience so far

Alina · 8 October 2021

Agent replied

Dear Alina, Thank you for your 5 star review, this means a lot to us! … More

5/5

The Trusted Agent
Landlord

Mr Sean

JLL execelled themselves with renting my 2 new apartments in Canary Wharf by finding tenants for both units before completion. They also did the inspections and helped to Manage the Furniture deliveries They acted extremely professionally and realiable in alll aspects and I wouldn’t consider using any other agent to help manage my Uk property portfolio.

Sean · 18 January 2018

5/5

Google

Many thanks to JLL team and Jennifer for helping us get our home. The service provided was very professional and quick. They helped us close the deal in less than a week's time and helped us move in. The experience so far has been great and we hope it stays the same way. Thanks once again

Divij · 8 October 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read JLL Canary Wharf's Google reviewsLeave JLL Canary Wharf a review

Awards

The Trusted Agent 2026 results for JLL Canary Wharf, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About JLL Canary Wharf London

Located in the heart of this dynamic business district, our Canary Wharf office is superbly positioned to serve both the immediate and wider Docklands’ residential market. Situated within the bustling Canary Wharf estate, we are just a short walk to the Thames, close to over 300 shops, bars and restaurants, and within minutes’ reach of tens of thousands of workers. The office is an integral part of our London network which, along with our comprehensive local experience and expertise, enables access to a powerful arsenal of market intelligence and buyers. In particular, the Canary Wharf team are market leading specialists in new build luxury apartments sales and letting, while also acting on a large and broad spectrum of properties that include houses and warehouse conversions. Our residential team of 10 specialises in all areas of local, national and international property, providing expert advice on: • Sales • New home sales • Lettings • Property management • Portfolio management And with more than 40,000 people in over 1,000 locations, no one has a better understanding, depth, expertise or reach into the global property market. Our team brings together a wealth of property experience and a collective in-depth understanding of Docklands’ many markets. We also have the deepest familiarity with a full spectrum of clientele from the UK and overseas. Our service is founded on top quality local advice and expertise, the wider intelligence of JLL’s full service residential business, which ensures we are always fully informed, and by a world class brand which assures that we deliver the highest standards of integrity, professionalism and service.

Want JLL Canary Wharf to help?

Send JLL Canary Wharf a message.

What do you need help with?

JLL Canary Wharf will use your details to contact you about this. See our privacy notice.

Questions about JLL Canary Wharf London

What do landlords say about JLL Canary Wharf London?

12 reviews from landlords, rated 4.8 out of 5 on average. For example, Elya wrote: "It is hoped that jll will inctease the capacity to understand what matters most for an overseas buyer who has entrusted their whole property management to ..."

What do tenants say about JLL Canary Wharf London?

5 reviews from tenants, rated 5.0 out of 5 on average. For example, Donna wrote: "Sophie was very helpful, informative and responsive to all queries. . Took the stress out of my search and definitely the best experience I have had in securing ..."

Has JLL Canary Wharf won any awards?

Yes. JLL Canary Wharf won Gold in The Trusted Agent 2026 awards.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent