Trusted Agent profile · London · Greater London
Verified
★★★★★
915 reviews across 4 platforms
11 Westferry Circus, Canary Wharf, London, Greater London, E14 4HE
Part of JLL Canary Wharf, see every office.
JLL Canary Wharf's office in London, Greater London, at 11 Westferry Circus, is rated 4.7 out of 5 across 915 reviews on four platforms, including 663 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.
663
Reviews on Google
This office
14
Reviews on Facebook
Business-wide
216
Reviews on Trustpilot
This office
Every review we hold for the London office, from every platform, shown as written. First names only.
1/5
GoogleCannot contact them by phone because no answer and they do not get back to you in regards to viewings.. Poor service
Hi Colin, I am sorry to hear this. Please could you email me at chloe.churchill@michaelpoole.co.uk and I'll look into this further with management.
5/5
GoogleSuperb service overall. I live in Australia and the whole process couldn't have been better. Well done Roberta and the whole team!
Thank you so much, Lisa. We really appreciate it :)
5/5
GooglePrompt response and professional service. My consultant Jennifer was knowledgeable about the market and was able to provide helpful professional advice.
5/5
GoogleExcellent service can highly recommend. Especially Jennifer was very helpful in the flat searching process.
5/5
The Trusted AgentExcellent agency
Everyone is very professional and always ready to help. Highly recommended! Thanks to Joanna and Indra for their excellent job.
5/5
GoogleI was served by Ayesha, Ieva and Olga. They provided me good communication on the progress. I would recommend their service.
Dear Matthew, We're very grateful for your 5 star review! … More
5/5
GoogleWhat a professional service! Kudos to Adam who was extremely helpful, responsive and professional. If you are searching for your new rental, look no further.
Hi Mikel, Thank you for this excellent review. … More
5/5
GoogleAmazing service!! Jennifer and Shivani kept in contact the whole way through the process! So friendly!! Highly recommend
5/5
GoogleProfessional service from Joanna and the team member for three years already! Well done!!! 值得推荐！！
5/5
GoogleProfessional services from Ayesha, easy to communicate with and helped me settle in the new place smoothly during the Christmas period. Would highly recommend:)
Hi Shiyang, Thank you, your review means a lot to us and we will make sure to pass your … More
5/5
GoogleJLL helped through my buy-to-let apartment process. The Canary Wharf team is friendly and helpful in the property completion, handover and letting process. Thanks.
Dear Pang, Thank you for 5 star review. … More
5/5
GoogleWhat a professional service! Kudos to Adam who was extremely helpful, responsive and professional. If you are searching for your new rental, look no further.
Hi Mikel, Thank you for this excellent review. We're so pleased to hear that Adam was helpful, responsive3 and professional, we'll make sure to share this feedback wit him! Thank you, Canary Wharf Team
5/5
GoogleAdam help me find a nice flat and completed the move in process in a very short time. Very professional. Really appreciate his help!
Dear Jingren, Thank you for your 5 start review. … More
5/5
GoogleJill is the best agency I tried. Very professional processes with the most helpful and patient agent--Ayesha
5/5
GoogleProfessional service from Joanna and the team member for three years already! Well done!!! 值得推荐！！
5/5
GoogleWe had a very efficient and positive experience with Jen and Ieva in finding a new home. Professional communication and very responsive. …
Dear Dimitra, We can’t thank you enough for the kind words. We are glad to see that your … More
5/5
GoogleAll the team at JLL were excellent from beginning to end making the whole experience easy for me as a Landlord. Thank you!
Dear Julian, Thank you for your 5 start review, this means a lot to us. … More
5/5
GoogleJust rented a new flat in Canary Wharf with JLL. Sorted it out in record quick time, and the team was very helpful.
Hi Kit, Thank you very much for your review. … More
5/5
GoogleProfessional service from Joanna and the team member for three years already! Well done!!! ????!!
5/5
GoogleWe had a really efficient and positive experience with Jennifer and Ieva in finding a new home. Professional and fast communication. Definitely recommended!PositiveResponsiveness, Professionalism
Dear Michail, Thank you, your review means a lot to us and we will make sure to pass your feedback on to Jennifer and Ieva. JLL Canary Wharf Team
5/5
GoogleExcellent service from Joanna Ludlow who is taking care of us for the last 3 years. She is a great agent and i would be reccomending her and JLL to all friends. We already moved 2 flats with her and i can say she is working non stop to sort any minor or big problem. Great experience so far!
5/5
GoogleDanny from the JLL Canary Wharf office was really professional from start to finish of our purchase. …
5/5
GoogleNice easy simple and friendly If youre looking to rent or buy, JLL is the place, they literally will show you …
Hi there, We can't thank you enough for this excellent feedback! All the team in Canary … More
5/5
GoogleThanks to Sophie and the Team we are now living in a beautiful area of the city.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for JLL Canary Wharf, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Michael, Billy and the staff at JLL in Canary Wharf were super friendly and helpful; extremely knowledgeable and supportive, speedy and efficient and we are ...Read the review from sellers
It is hoped that jll will inctease the capacity to understand what matters most for an overseas buyer who has entrusted their whole property management to ...Read all 12 from landlords
Sophie was very helpful, informative and responsive to all queries. . Took the stress out of my search and definitely the best experience I have had in securing ...Read all 5 from tenants
Located in the heart of this dynamic business district, our Canary Wharf office is superbly positioned to serve both the immediate and wider Docklands’ residential market. Situated within the bustling Canary Wharf estate, we are just a short walk to the Thames, close to over 300 shops, bars and restaurants, and within minutes’ reach of tens of thousands of workers. The office is an integral part of our London network which, along with our comprehensive local experience and expertise, enables access to a powerful arsenal of market intelligence and buyers. In particular, the Canary Wharf team are market leading specialists in new build luxury apartments sales and letting, while also acting on a large and broad spectrum of properties that include houses and warehouse conversions. Our residential team of 10 specialises in all areas of local, national and international property, providing expert advice on: • Sales • New home sales • Lettings • Property management • Portfolio management And with more than 40,000 people in over 1,000 locations, no one has a better understanding, depth, expertise or reach into the global property market. Our team brings together a wealth of property experience and a collective in-depth understanding of Docklands’ many markets. We also have the deepest familiarity with a full spectrum of clientele from the UK and overseas. Our service is founded on top quality local advice and expertise, the wider intelligence of JLL’s full service residential business, which ensures we are always fully informed, and by a world class brand which assures that we deliver the highest standards of integrity, professionalism and service.
Send JLL Canary Wharf a message.
12 reviews from landlords, rated 4.8 out of 5 on average. For example, Elya wrote: "It is hoped that jll will inctease the capacity to understand what matters most for an overseas buyer who has entrusted their whole property management to ..."
5 reviews from tenants, rated 5.0 out of 5 on average. For example, Donna wrote: "Sophie was very helpful, informative and responsive to all queries. . Took the stress out of my search and definitely the best experience I have had in securing ..."
Yes. JLL Canary Wharf won Gold in The Trusted Agent 2026 awards.
