Trusted Agent profile · London · Greater London
Verified
★★★★★
915 reviews across 4 platforms
11 Westferry Circus, Canary Wharf, London, Greater London, E14 4HE
Part of JLL Canary Wharf, see every office.
JLL Canary Wharf's office in London, Greater London, at 11 Westferry Circus, is rated 4.7 out of 5 across 915 reviews on four platforms, including 663 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.
663
Reviews on Google
This office
14
Reviews on Facebook
Business-wide
216
Reviews on Trustpilot
This office
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleI had a positive experience with the JLL agency, both in terms of property management and sales. …
Dear Ferdiansyah, it makes our day to hear that we were able- to provide 5-star service thanks to the team at Canary Wharf! We hope you will make lots of nice memories in your new home! Thank you, JLL
5/5
The Trusted Agentexcellent client experience,
Sophie was very helpful, informative and responsive to all queries. . Took the stress out of my search and definitely the best experience I have had in securing a rental property
5/5
GoogleAyesha has been a very professional and responsible agent from JLL. Thank you for making our home looking a comfortable journey. I would recommend everybody to use JLL service.
5/5
GoogleJoanna Ludlow was very efficient and helpful, she was able to identify a few suitable places very quickly, and made the entire process smooth. I'd recommend her to anyone.
5/5
GoogleI was very pleased with JLL. Special thank you to Jennifer and Indra who were very helpful and quick in responding. Thanks to them the process was very smooth.
5/5
GoogleAyesha has been a very professional and responsible agent from JLL. Thank you for making our home looking a comfortable journey. I would recommend everybody to use JLL service.
5/5
GoogleWorked with Joanna Ludlow to let out 2 flats at Liberty Building in Canary Wharf. Very good services with speedy responses. Great follow-up work with efficient communications.
5/5
GoogleFantastic agent Adam! Very fast responses and extremely patient.
Dear Haoyi, Thank you for your positive feedback, we're thrilled to hear that you enjoyed … More
1/5
GoogleSending junk to my home address without my permission
Dear Evgenii, we're sorry to read your comments here. We have tried to locate your on our data base and unfortunately were unable to. If you would like to discuss this further can you please get in touch on … More
1/5
GoogleJLL told me that my deposit has been released and will be processed in 5 working days but 9 working days have passed and still haven’t received my deposit back. …
Dear Mantas, I’m sorry to have read your comments. We are aware of your matter and action has … More
5/5
GoogleJennifer and Leva have been fantastic in quickly and efficiently helping me to move to the Wardian, Canary Wharf. A big thank you from me to both of you! :) Sanjay
Hi there, Thank you very much for your 5 star review! … More
5/5
The Trusted AgentJLL Canary Wharf. What a great professional team !
I met a great team of power girls who know their business. They gave excellent professional advice, I experienced motivation & care. Many thanks to Sophie and Joanna !
5/5
GoogleHighly recommend. Tracy Bennett has dealt with the marketing of my house and helping to agree a sale in only a few weeks of having my house on the market. She provides a professional yet personalised friendly service. Communication is great and she is always on hand to answer any queries. They know the local area and their ability to secure a quick sale is second to none.
5/5
GoogleExcellent service and support from Adam and Helena.
Dear Milos, thank you very much for your 5 star rating! Bets wishes, JLL
5/5
GoogleI have received great service and follow up working with Rebecca Wheatcroft in the JLL canary wharf office and I can highly recommend working with her !
Dear Sean, Thank you for your 5 star rating and for your kind words about Rebecca, we'll … More
5/5
GoogleTracey at the coulby office was great and so supportive. Helped us through the stressful house buying process.
Thank you so much, Andrea, this bit of feedback means a lot to the team.
5/5
GoogleVictoria truly went above and beyond to help with the sale of the property nothing was too much
Thanks so much, Leah! We appreciate you leaving such positive feedback about Victoria!
5/5
GoogleFantastic service from JLL. We received what was promised to us. Thank you Ayesha Ahmed from JLL for helping us with our move. …
5/5
GoogleHelen Walsh was amazing and we felt very well informed by her with our move. She was very professional and always kept us up to date.
5/5
GoogleWe had a fantastic experience working with JLL Westferry Circus when renting our new home. The team was incredibly professional, knowledgeable, and responsive throughout the entire process. …
5/5
GoogleWonderful experience, they’ve always been very quick to reply and have been very helpful and accommodating for all my enquirers, probably one of the best agencies I’ve ever had to deal with.
Hi Goulas, Thank you for your 5 star review! … More
1/5
GoogleThe staff in this office are very rude and discriminatory. I would recommend that you choose an agent only after looking at their character. …
Hi there, We are sorry to read your comments here and that your friend had bad experience … More
5/5
The Trusted AgentBest agent
Jennifer Dawson from JLL canary wharf was amazing during our flat search, she helped us a lot. She is really professional in her work, every time we saw a property she was coming with all the details of it. She answered all the questions regarding the flats. She gave us different options to live in with details of each one. Highly recommend and definitely will go to her again if want to find another place.
1/5
GoogleTotally joke. Go kight frank!!!!
Dear Hwang, we're sorry to see 1 star review here, we were also trying to locate you on our data base and since we couldn't please do not hesitate to get in touch and discuss this mater further. … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for JLL Canary Wharf, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Michael, Billy and the staff at JLL in Canary Wharf were super friendly and helpful; extremely knowledgeable and supportive, speedy and efficient and we are ...Read the review from sellers
It is hoped that jll will inctease the capacity to understand what matters most for an overseas buyer who has entrusted their whole property management to ...Read all 12 from landlords
Sophie was very helpful, informative and responsive to all queries. . Took the stress out of my search and definitely the best experience I have had in securing ...Read all 5 from tenants
Located in the heart of this dynamic business district, our Canary Wharf office is superbly positioned to serve both the immediate and wider Docklands’ residential market. Situated within the bustling Canary Wharf estate, we are just a short walk to the Thames, close to over 300 shops, bars and restaurants, and within minutes’ reach of tens of thousands of workers. The office is an integral part of our London network which, along with our comprehensive local experience and expertise, enables access to a powerful arsenal of market intelligence and buyers. In particular, the Canary Wharf team are market leading specialists in new build luxury apartments sales and letting, while also acting on a large and broad spectrum of properties that include houses and warehouse conversions. Our residential team of 10 specialises in all areas of local, national and international property, providing expert advice on: • Sales • New home sales • Lettings • Property management • Portfolio management And with more than 40,000 people in over 1,000 locations, no one has a better understanding, depth, expertise or reach into the global property market. Our team brings together a wealth of property experience and a collective in-depth understanding of Docklands’ many markets. We also have the deepest familiarity with a full spectrum of clientele from the UK and overseas. Our service is founded on top quality local advice and expertise, the wider intelligence of JLL’s full service residential business, which ensures we are always fully informed, and by a world class brand which assures that we deliver the highest standards of integrity, professionalism and service.
Send JLL Canary Wharf a message.
12 reviews from landlords, rated 4.8 out of 5 on average. For example, Elya wrote: "It is hoped that jll will inctease the capacity to understand what matters most for an overseas buyer who has entrusted their whole property management to ..."
5 reviews from tenants, rated 5.0 out of 5 on average. For example, Donna wrote: "Sophie was very helpful, informative and responsive to all queries. . Took the stress out of my search and definitely the best experience I have had in securing ..."
Yes. JLL Canary Wharf won Gold in The Trusted Agent 2026 awards.
