5/5
GooglePerfect service, we were helped by Sophie who negotiated the rent for us and was available out of office hours to show us the flat. We have not moved in yet, but so far 100% positive experience!
Trusted Agent profile · London · Greater London
Verified
JLL Canary Wharf London reviews
★★★★★
915 reviews across 4 platforms
11 Westferry Circus, Canary Wharf, London, Greater London, E14 4HE
Part of JLL Canary Wharf, see every office.
JLL Canary Wharf's office in London, Greater London, at 11 Westferry Circus, is rated 4.7 out of 5 across 915 reviews on four platforms, including 663 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.
663
Reviews on Google
This office
14
Reviews on Facebook
Business-wide
216
Reviews on Trustpilot
This office
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleJLL service is amazing. Efficient and find new tenants very quick. Good communication as well.
Agent replied · 26 November 2023
Hi there, We are grateful for your 5 star review, it means a lot! Thank you, JLL
5/5
GoogleGreat service from JLL in finding a rental. They were by far the most professional and responsive of the agents we dealt with. The contract signing process was was also clear and unambiguous and very efficiently done. Special thanks to …
Agent replied · 19 June 2024
Dear Nicolas, Thank you for this amazing review and for considering us as most professional … More
5/5
GoogleWhen you combine professionalism with passion, meet Gemma at the Canary Wharf office. Super responsive, professional and to top it all of, you're always met with a smile. The Canary Wharf office is simply a pleasure to work with. Thanks again!
Agent replied · 19 June 2024
Hi there, Thank you very much for sharing your experience with us. … More
5/5
GoogleI seldom give reviews, but this one is particularly well deserved. After a bad experience with a different London based Estate Agency, working with Ayesha from JLL Canary Wharf felt like a breeze. She is punctual, responsive, helpful, and …
Agent replied · 19 June 2024
Dear Raz, We’d just like to thank you for taking the time to write this review. … More
5/5
GoogleI have recently had the best experience in ever in renting a property. They were attentive, friendly and highly professional. I have never gone through a letting process so smoothly. All questions were answered and have really provided a …
Agent replied · 19 June 2024
Dear Richard, Thanks so much for your feedback! We’re really glad you decided to trust JLL in … More
5/5
GoogleA great experience so far with getting my house put on the Market, its been made really easy by the professionalism of the people at the Coulby office, Tracy and Anna have been very easy to deal with and I’ve had a lot of interest in the few weeks its been on the market, I now have an offer for the full asking price, what more could you ask! Thanks everyone at MP.
5/5
GoogleGreat work done by JLL in helping me and my wife find our new place to live in London. Special thanks to Joanna for being always there to answer our questions.
5/5
GoogleFantastic service Micheal Poole were great sold our house in 4 days ! Always keeping us up to date would recommend them to anyone looking to buy or sell thanks Rebecca and adam
5/5
GoogleVery good customer service from Gemma, she's been very helpful!!
Agent replied · 28 October 2023
Dear Valentina, We are very grateful for your 5 star review! … More
5/5
GoogleGreat work done by JLL in helping me and my wife find our new place to live in London. Special thanks to Joanna for being always there to answer our questions.
5/5
GoogleGreat work done by JLL in helping me and my wife find our new place to live in London. Special thanks to Joanna for being always there to answer our questions.
5/5
GoogleLucky to have Adam and Indra from JLL Canary Wharf Team for finding me an apartment which is pets-allowed. Will look forward to moving in soon with my pets :) Super thanks !
Agent replied · 30 July 2023
Thank you for your 5 star review Angela! Great to hear that you and your pets have found new home thanks to Adam and Indra, we know how difficult it might be! We hope you'll enjoy your new home! Thank you, JLL Canary Wharf
5/5
GoogleVery professional service and consistently provide timely response, i’d never expected to get a tenant so soon in such pandemic situation, Great thank you to Lauren’s team!
5/5
GoogleWe were lucky we got like reality agent Jennifer Dawson. She was so professional and always try to find the best for us. Also property which we have seen with her was really nice
Agent replied
Dear Hana, Thank you for sharing your experience with us. … More
5/5
GoogleJoanna from JLL Canary Wharf has been an incredible agent to us. Not only was she responsive and incredibly helpful throughout the entire process, but she also found us our dream flat. We could not recommend her enough!
Agent replied · 19 June 2024
Dear Holly, Thank you so much for taking the time to leave an excellent rating. … More
5/5
GoogleGreat experience with JLL estate agency they helped me to land my lovely new home special shout to Ayesha she was extremely helpful and responsive during all process. Thank you again for helping me get my dream home
Agent replied
Dear Trisha, Thank you for taking the time to leave 5 start rating! … More
5/5
GoogleOutstanding, professional and friendly service from Tracey Bennett from start to finish in a complicated sale in extremely difficult times. I would highly recommend due to Tracey’s service and knowledge, your definitely in good hands, thanks for everything Tracey
Agent replied · 2 July 2026
Thank you so much!
5/5
GoogleWe were in contact with several different estate agencies but the service level from JLL were miles ahead of the others. They understood quickly what we wanted and found us the perfect flat that matched all our criterias. After having moved in we have found our property manager Yusuf to be beyond helpful, sorting out what ever it is that we need. When we need to move again we will definitely be sticking with JLL as we have had no issues what so ever. Highly recommend.
5/5
GoogleGreat rental experience with Rico! Efficient communication and professional rental process.
Agent replied · 19 June 2024
Dear Jiacheng, thank you for your 5 star review, it means a lot! Greta to hear that Rico was professional and efficient and we'll make sure to pass this on to him. Thank you, JLL
5/5
GoogleLucky to have Adam and Indra from JLL Canary Wharf Team for finding me an apartment which is pets-allowed. Will look forward to moving in soon with my pets :) Super thanks !
Agent replied · 29 May 2026
Thank you for your 5 star review Angela! Great to hear that you and your pets have found new home thanks to Adam and … More
5/5
GoogleHad a smooth renting experience through JLL. They have a wide inventory of properties and do their best to get you a place that fits your budget and style. Jennifer Dawson and Kate Amos have been fantastic!
Agent replied · 19 June 2024
Hi Mohit, Thank you for your review. … More
5/5
GoogleHighly recommend Billy Sio - great guy who takes time to understand what you are looking for but also offers alternatives for consideration. Super patient and very impressive service. Thanks Billy.
5/5
GoogleHighly recommend JLL and particularly Joanna as she has always helped me find the ideal place that fits my needs. She understands what the client needs and delivers with impeccable service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for JLL Canary Wharf, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
Michael, Billy and the staff at JLL in Canary Wharf were super friendly and helpful; extremely knowledgeable and supportive, speedy and efficient and we are ...Read the review from sellers
Landlords12 reviews
It is hoped that jll will inctease the capacity to understand what matters most for an overseas buyer who has entrusted their whole property management to ...Read all 12 from landlords
Tenants5 reviews
Sophie was very helpful, informative and responsive to all queries. . Took the stress out of my search and definitely the best experience I have had in securing ...Read all 5 from tenants
About JLL Canary Wharf London
Located in the heart of this dynamic business district, our Canary Wharf office is superbly positioned to serve both the immediate and wider Docklands’ residential market. Situated within the bustling Canary Wharf estate, we are just a short walk to the Thames, close to over 300 shops, bars and restaurants, and within minutes’ reach of tens of thousands of workers. The office is an integral part of our London network which, along with our comprehensive local experience and expertise, enables access to a powerful arsenal of market intelligence and buyers. In particular, the Canary Wharf team are market leading specialists in new build luxury apartments sales and letting, while also acting on a large and broad spectrum of properties that include houses and warehouse conversions. Our residential team of 10 specialises in all areas of local, national and international property, providing expert advice on: • Sales • New home sales • Lettings • Property management • Portfolio management And with more than 40,000 people in over 1,000 locations, no one has a better understanding, depth, expertise or reach into the global property market. Our team brings together a wealth of property experience and a collective in-depth understanding of Docklands’ many markets. We also have the deepest familiarity with a full spectrum of clientele from the UK and overseas. Our service is founded on top quality local advice and expertise, the wider intelligence of JLL’s full service residential business, which ensures we are always fully informed, and by a world class brand which assures that we deliver the highest standards of integrity, professionalism and service.
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Questions about JLL Canary Wharf London
What do landlords say about JLL Canary Wharf London?
12 reviews from landlords, rated 4.8 out of 5 on average. For example, Elya wrote: "It is hoped that jll will inctease the capacity to understand what matters most for an overseas buyer who has entrusted their whole property management to ..."
What do tenants say about JLL Canary Wharf London?
5 reviews from tenants, rated 5.0 out of 5 on average. For example, Donna wrote: "Sophie was very helpful, informative and responsive to all queries. . Took the stress out of my search and definitely the best experience I have had in securing ..."
Has JLL Canary Wharf won any awards?
Yes. JLL Canary Wharf won Gold in The Trusted Agent 2026 awards.
