Trusted Agent profile · London · Greater London
Verified
★★★★★
915 reviews across 4 platforms
11 Westferry Circus, Canary Wharf, London, Greater London, E14 4HE
Part of JLL Canary Wharf, see every office.
JLL Canary Wharf's office in London, Greater London, at 11 Westferry Circus, is rated 4.7 out of 5 across 915 reviews on four platforms, including 663 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.
663
Reviews on Google
This office
14
Reviews on Facebook
Business-wide
216
Reviews on Trustpilot
This office
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
Google100% happy with everything from first contact to moving into our new property. Jennifer has been fantastic throughout and regularly kept us updated on the progress of our application as well as always being ready to help with any queries we had. The whole team has been fantastic and can't thank them enough!
5/5
GoogleHassle free renting & top quality service. JLL has lived upto its name & standard with great client facing agents such as Adam & prompt & efficient service management by Khurram Taj.
Dear Madhavan, it makes our day to read that we've provided 5 star service thanks to Khurram. We'll make sure to pass this one. Thank you, JLL
5/5
Google100% happy with everything from first contact to moving into our new property. Jennifer has been fantastic throughout and regularly kept us updated on the progress of our application as well as always being ready to help with any queries we had. The whole team has been fantastic and can't thank them enough!
5/5
GoogleHad a great experience working with Jennifer and Helena!
Dear Saurabh, we're very grateful for your 5 star review! Best wishes, JLL
5/5
GoogleJennifer Dawson delivers exceptional service. Highly recommend this agent!
Hi there, thank you for your 5 star review, it means a lot!
5/5
GoogleCustomer service was excellent during our search for a place to rent. Special thanks to Ayesha Ahmed who was the letting agent we were in touch with. She was very quick to reply, very professional and really paid attention to our needs when suggesting places to us.
5/5
GoogleNothing but praise for our property manager, Stefania Schiavon. Always replied timely and offered to help whenever possible. Hands down the best property manager I've interacted with so far.
Dear Sebastian, just wanted to let you know how much your review means to us. Great to hear that Stefania is looking after you well, she will be thrilled to read your kind words. … More
5/5
GoogleLauren Hatcliff and her team are a pleasure to deal with. Most of my interactions have been with Lauren herself who is polite, extremely knowledgeable and always professional.
5/5
GoogleI moved to my beautiful apartment in Poplar in July and found the service from JLL , excellent. A big mention to Ayesha Ahmed and team. They are super efficient, attentive and professional throughout the process. A big thank you to Ayesha and all the Team at JLL !
5/5
GoogleVery helpful, I had to move in from another country and Indra and Jennifer were amazing. They helped me with paperwork and procedures to make sure by the time I got to London all I had to do was ask for the keys, and that is exactly what happened.
5/5
GoogleGreat experience working with JLL Canary Wharf team to find a new place that fit what we wanted and within our budget :) The team are very responsive and supportive and make the experience feel as hassle free as possible!
5/5
GoogleJennifer Dawson was our letting consultant and she was so wonderful to work with! She was extremely responsive and made the process painless for us. If you're looking for a honest, kind and high quality consultant, please reach out to Jennifer. You will not be disappointed!
5/5
GoogleMy experience with the JLL team during the process of corporate relocation for my client was nothing short of exceptional. …
Dear Kassy, it's not every day that we receive feedback as detailed and thoughtful as yours! Fantastic to ear that Joanna and Indra were great at helping you with your property search and we hope you we can assist you again in the near future! Thank you, JLL
1/5
GoogleVery unprofessional property managers (Olga Nimet), sending you details for transferring the name on the bill accounts only after you have moved out, purposefully keeping your deposit on hold for months after you have moved out for very …
Dear Chunping, We are sorry to read your comments here and would like to help you resolve … More
5/5
GoogleWe recently moved into a property with incredible help from Adam at JLL. From the beginning he was easy to contact, understood what we were looking for, and efficient in organising viewings at times that worked for us. …
Dear Hannah, thank you for your detailed review and your experience with Adam. Great to hear he was easy to contact, understood what you were looking for and efficient at organising viewings, we are certain he will be very pleased to read your comments! Thank you, JLL
5/5
TrustpilotAppreciation for good work of Enoch Chiu
JLL staff: Enouch Chiu,
5/5
GoogleAdam Garson and Helena contributed greatly for the success of our move. We could count on their professionalism and prompt responses. Truly happy with the support and the online processes.
Dear Fabio, thanks for sharing positive review, we value your feedback and we'll make sure to pass your kind words on to Adam & Helena. Thank you, JLL
5/5
GoogleAdam was absolutely great!
Dear Valentin, thank you for your 5 star review!
5/5
GoogleI recommend Ayesha, had a very positive experience renting through her.
Dear Wojtek, Thank you for 5 star review. We will make sure to pass the feedback on to Ayesha. JLL Canary Wharf Team
5/5
GoogleWe were looking for the apartment in Canary Wharf and engaged with several agencies. Experience with JLL and in particular agent Ayesha was the the best one. All interactions with the company and the agent were super helpful and …
5/5
GoogleIf I had a chance, I would give 10 starts. Adam helped us a lot reg finding our property and he was always one message away. Stefania from property management is also super helpful. Thanks team for your great work and collobration!
Dear Ber, thank you taking the time to leave such a fantastic review for Adam and Stefania! Great to hear that they did a great job and we hope you will enjoy your new home! … More
5/5
GoogleJLL were highly professional and very helpful with any matters regarding our tenancy. Jennifer Dawson and Gemma Rogers in particular responded to any queries we had extremely quickly and politely. I would highly recommend any one looking to rent in London to rent a property under JLL. From Yasmin and James.
Dear Yasmin and James, We're are very grateful for your review! … More
5/5
GoogleBilly Sio and his team at JLL were fantastic in helping us sell our flat in Canary Wharf (which they also helped us buy a few years ago). From the outset, they were realistic and honest in managing our expectations and we trusted that they …
5/5
GoogleI moved to my beautiful apartment in Docklands in February and found the service from JLL, excellent. A big mention to Joanna Ludlow, she was super efficient, attentive and professional throughout the process. A big thank you to Joanna and all the Team at JLL !
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for JLL Canary Wharf, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Michael, Billy and the staff at JLL in Canary Wharf were super friendly and helpful; extremely knowledgeable and supportive, speedy and efficient and we are ...Read the review from sellers
It is hoped that jll will inctease the capacity to understand what matters most for an overseas buyer who has entrusted their whole property management to ...Read all 12 from landlords
Sophie was very helpful, informative and responsive to all queries. . Took the stress out of my search and definitely the best experience I have had in securing ...Read all 5 from tenants
Located in the heart of this dynamic business district, our Canary Wharf office is superbly positioned to serve both the immediate and wider Docklands’ residential market. Situated within the bustling Canary Wharf estate, we are just a short walk to the Thames, close to over 300 shops, bars and restaurants, and within minutes’ reach of tens of thousands of workers. The office is an integral part of our London network which, along with our comprehensive local experience and expertise, enables access to a powerful arsenal of market intelligence and buyers. In particular, the Canary Wharf team are market leading specialists in new build luxury apartments sales and letting, while also acting on a large and broad spectrum of properties that include houses and warehouse conversions. Our residential team of 10 specialises in all areas of local, national and international property, providing expert advice on: • Sales • New home sales • Lettings • Property management • Portfolio management And with more than 40,000 people in over 1,000 locations, no one has a better understanding, depth, expertise or reach into the global property market. Our team brings together a wealth of property experience and a collective in-depth understanding of Docklands’ many markets. We also have the deepest familiarity with a full spectrum of clientele from the UK and overseas. Our service is founded on top quality local advice and expertise, the wider intelligence of JLL’s full service residential business, which ensures we are always fully informed, and by a world class brand which assures that we deliver the highest standards of integrity, professionalism and service.
Send JLL Canary Wharf a message.
12 reviews from landlords, rated 4.8 out of 5 on average. For example, Elya wrote: "It is hoped that jll will inctease the capacity to understand what matters most for an overseas buyer who has entrusted their whole property management to ..."
5 reviews from tenants, rated 5.0 out of 5 on average. For example, Donna wrote: "Sophie was very helpful, informative and responsive to all queries. . Took the stress out of my search and definitely the best experience I have had in securing ..."
Yes. JLL Canary Wharf won Gold in The Trusted Agent 2026 awards.
