5/5
GoogleThe staff there are friendly and professional. Their service is very efficient. I highly recommend Joanna to help you find your ideal property.
Agent replied · 19 June 2024
Dear Tracy, Thank you for your feedback! … More
Trusted Agent profile · London · Greater London
Verified
JLL Canary Wharf London reviews
★★★★★
915 reviews across 4 platforms
11 Westferry Circus, Canary Wharf, London, Greater London, E14 4HE
Part of JLL Canary Wharf, see every office.
JLL Canary Wharf's office in London, Greater London, at 11 Westferry Circus, is rated 4.7 out of 5 across 915 reviews on four platforms, including 663 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.
663
Reviews on Google
This office
14
Reviews on Facebook
Business-wide
216
Reviews on Trustpilot
This office
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
TrustpilotAbsolutely nothing to complain
Absolutely nothing to complain! We were supported by Keely, she was very supportive throughout the whole process.
5/5
GoogleExcellent smooth fast professional services to move in the stuning newly build Landmark Pinnacle tower. Thank you to Adam Garson for your help.
Agent replied
Dear Cyril, Thank you for your feedback, we do hope you will enjoy your new home at Landmark … More
5/5
TrustpilotExcellent response time and support
Excellent response time, help way above normal
Agent replied · 4 October 2026
Thank you Peter for taking the time to leave a five star review.
5/5
GoogleExcellent service from Joanna and Indra who helped me secure a flat in Canary Wharf. Very responsive and informative throughout.
Agent replied · 24 March 2026
Dear Aton. Lovely feedback to receive for Joanna and Indra - I will ensure this is passed on.
5/5
GoogleAdam Garson was efficient and professional, we found the tenant only within a few days.
Agent replied · 16 September 2026
Dear Lan, Thank you for your review. … More
5/5
TrustpilotVery good team and great customer…
Very good team and great customer service! Highly recommend JLL
5/5
GoogleProfessional service. Gemma Rogers was extremely friendly and efficient at her work. Would definitely recommend her.
Agent replied · 30 July 2023
Dear Yi Qiao, Thank you very much for your 5 star review. … More
5/5
GoogleVery helpful and compliance team. Big Thanks to Adam, Vaitkiene and Indra. Thank you so much.
Agent replied · 19 June 2024
Dear Mneera, Thank you for you 5 start review, this means a lot to us! … More
5/5
GoogleVery professional agency and they respond to the queries quickly. Also their agent Ayesha was very helpful and guided us through entire process.
Agent replied
Hi Daniel, Thank you for your 5 start review, this means a lot to us! I am sure Ayesha will be thrilled to read your kind words too! JLL Canary Wharf Team
5/5
GoogleJLL was very helpful and professional with everything. Big thank you to Joanna for everything
Agent replied · 30 July 2023
Dear Kristoffer, Thank you very much for your 5 start review! … More
5/5
GoogleAyesha was super helpful, patient and responsive throughout the letting process. Would definitely use JLL again in the future!
Agent replied · 19 June 2024
Dear Ethan, Thank you for giving us 5 starts! We'll make sure to pass this on to Ayesha. … More
5/5
GoogleExcellent service from Jennifer and the team at JLL - very professional, responsive and a pleasure to deal with.
Agent replied
Dear Mark, Thank you for your 5 start review! … More
5/5
GoogleThanks to Adam and Indra for arranging my move into my new flat. Everything was perfect, 100% validated!
Agent replied · 30 July 2023
Dear Abdallah, Thank you for your 5 star review, we're so pleased to hear that Adam and Indra were a great help and we do hope you will enjoy your new home! Thank you, JLL Canary Wharf
5/5
GoogleHad a great experience with Ayesha. Fast responding, suggested properties that are just perfectly fulfill my expectations.
Agent replied · 23 August 2024
Dear Iris, thank you for your positive feedback, we're certain Ayesha will be very grateful! Thank you, JLL
1/5
GoogleModern day fraudsters. They are never impartial and always side with the Landlord, however when moving into the property they treat you a different way. They kept hold of my deposit through pettiness, it took me over 3 months to get it back. BEWARE OF THE FAKE REVIEWS !!!
5/5
GoogleI had a great experience with Adam Garson from the Canary Wharf office of JLL. As usual looking at properties and negotiating lease and details can be a …
Agent replied · 19 June 2024
Dear Tim, thank you for visiting us at Canary Wharf office! Pleased to hear that Adam was responsive and helpful throughout the move in process and we'll make sure to pass your feedback on to him! Thank you, JLL
5/5
GoogleWanted to thank JLL with facilitating the process of selling our flat. I would recommend them as they were professional and trustworthy. Special thanks goes to Danny at the Canary Wharf Office who was really helpful and kept on top of things throughout the complicated process, get him as your agent!
Agent replied
Dear Ernest, We are very happy to hear you had great experience at JLL! Pleased to hear that … More
5/5
GoogleThe Houseman team is absolutely amazing, they are always there when needed, doing the work at a top level. I would recommend them to anyone who is looking for the best service
Agent replied · 22 July 2026
Thank you for the five star review. You are a pleasure to work with. May continue for many years.
5/5
GoogleJLL provided me with an effortless letting and move-in experience! I highly recommend their services!
Agent replied · 23 August 2024
Hi there, thank you very much for your 5 star review!
5/5
GoogleReally good service from Helena & Jennifer - made everything really easy, would definitely recommend
Agent replied · 23 August 2024
Dear Jack, we can't thank you enough for your 5 star review, we'll make sure to pass this on to Helena & Jennifer. Thank you, JLL
5/5
GoogleWe had a great experience working with Adam Garson at JLL. He was extremely professional and didn't waste my time showing listings that we not a fit. He was diligent to keep searching for the right place, and he nailed it! He was also great …
Agent replied · 1 June 2023
Dear Michael, we are very grateful for your 5* review and your kind words about Adam! Great to hear he was extremely professional & listened to our needs. Thank you for a shout to Indra too, we will make sure to pass your kind words on to … More
5/5
GoogleI had the pleasure of working with Jennifer and Helena to find a flat. Their professionalism and speed made the whole process incredibly smooth and stress-free. They were always available to answer any questions I had and provided excellent guidance throughout the entire process. Thank you for all your help.
Agent replied · 12 May 2023
Dear Marius, we are very happy to hear you had great experience at our Canary Wharf office thanks to Jennifer & Helena! Please to hear they were professional and were excellent at guiding you throughout the entire process, we are sure they … More
5/5
GoogleJennifer was brilliant in helping us find the perfect home. Great agent and would 100% recommend!
Agent replied · 19 June 2024
Dear Mark, Thank you for your 5 start review! … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for JLL Canary Wharf, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
Michael, Billy and the staff at JLL in Canary Wharf were super friendly and helpful; extremely knowledgeable and supportive, speedy and efficient and we are ...Read the review from sellers
Landlords12 reviews
It is hoped that jll will inctease the capacity to understand what matters most for an overseas buyer who has entrusted their whole property management to ...Read all 12 from landlords
Tenants5 reviews
Sophie was very helpful, informative and responsive to all queries. . Took the stress out of my search and definitely the best experience I have had in securing ...Read all 5 from tenants
About JLL Canary Wharf London
Located in the heart of this dynamic business district, our Canary Wharf office is superbly positioned to serve both the immediate and wider Docklands’ residential market. Situated within the bustling Canary Wharf estate, we are just a short walk to the Thames, close to over 300 shops, bars and restaurants, and within minutes’ reach of tens of thousands of workers. The office is an integral part of our London network which, along with our comprehensive local experience and expertise, enables access to a powerful arsenal of market intelligence and buyers. In particular, the Canary Wharf team are market leading specialists in new build luxury apartments sales and letting, while also acting on a large and broad spectrum of properties that include houses and warehouse conversions. Our residential team of 10 specialises in all areas of local, national and international property, providing expert advice on: • Sales • New home sales • Lettings • Property management • Portfolio management And with more than 40,000 people in over 1,000 locations, no one has a better understanding, depth, expertise or reach into the global property market. Our team brings together a wealth of property experience and a collective in-depth understanding of Docklands’ many markets. We also have the deepest familiarity with a full spectrum of clientele from the UK and overseas. Our service is founded on top quality local advice and expertise, the wider intelligence of JLL’s full service residential business, which ensures we are always fully informed, and by a world class brand which assures that we deliver the highest standards of integrity, professionalism and service.
Want JLL Canary Wharf to help?
Send JLL Canary Wharf a message.
Questions about JLL Canary Wharf London
What do landlords say about JLL Canary Wharf London?
12 reviews from landlords, rated 4.8 out of 5 on average. For example, Elya wrote: "It is hoped that jll will inctease the capacity to understand what matters most for an overseas buyer who has entrusted their whole property management to ..."
What do tenants say about JLL Canary Wharf London?
5 reviews from tenants, rated 5.0 out of 5 on average. For example, Donna wrote: "Sophie was very helpful, informative and responsive to all queries. . Took the stress out of my search and definitely the best experience I have had in securing ..."
Has JLL Canary Wharf won any awards?
Yes. JLL Canary Wharf won Gold in The Trusted Agent 2026 awards.
