Trusted Agent profile · London

Horton and Garton London reviews

★★★★★ Excellent

639 reviews across 3 platforms

176 King Street, London, W6 0RA

Horton and Garton's office in London, at 176 King Street, is rated 4.8 out of 5 across 639 reviews on three platforms, including 612 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

612

Reviews on Google

This office

Facebook logo

4.3 / 5

22

Reviews on Facebook

This office

View Agents logo

4.2 / 5

5

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for Horton and Garton, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

4/5

Google

Martyn Richards at H&G was very proactive and eager to help us let the best place. Even though we found a property with another agency, I have a positive experience of dealing with H&G.

Alex · 1 October 2017

Agent replied

Dear Alex, Thank you for your email and kind review with regards to my colleague, Martyn Richards best efforts to introduce you to a property. Best wishes settling in to your new west London surroundings and home. Kind regards, John Horton MNAEA MARLA

5/5

Google

Horton and Garton have opened a new space called ‘High Road Studio’. It’s an innovative blend of pop-up and property. The pop-ups will be art, culture, cuisine events. The property will be discussed in a comfortable ‘non-office’ area. I’ve yet to do a sale/purchase/letting through H&G but I’d like to one day.

Hamish · 25 March 2022

5/5

Google

Great agents who know the area well, same staff for years though adding more each year as growing constantly, a great team who go the extra mile, no hesitation in recommending.

Annmarie · 29 July 2019

Agent replied

Hello Annmarie, Thank you for the review and thank you for also being one of our very best long term HG landlord clients. Ashley Clements and Germain Gulevic are now both senior members of our market leading lettings team across west London. We look forward to working with you going forward in to 2017 and beyond! Kind regards, John Horton MNAEA MARLA

5/5

Google

First class service from the Team at Horton and Garton, efficient, experienced, knowledgeable and patient. Thank you all.

Lorna · 18 June 2022

Agent replied

Hello Lorna, thank you so much for sharing your 5-star review. Thank you for the business. Congratulations on the recent exchange and completion of the riverside Hammersmith apartment. We were delighted with the result. On behalf of all my colleagues in the sales team we wish you all the very best for 2022 and beyond. Kind regards, John Horton, Director and owner.

5/5

Google

Professional, knowledgeable about property and the market, proactive, motivated and switched on. Wouldn’t think twice about using them as and when we next come to sell.

Naomi · 9 December 2020

Agent replied

Dear Naomi, Thank you for sharing your 5 Star review. We would be delighted to assist when the time comes around again. As the local experts and market leaders both Brackenbury Village and Ravenscourt Park we are ideally positioned here at 172 King Street, W6 0QU. Kind regards, John Horton MNAEA MARLA

5/5

Google

Excellent local knowledge, very proactive and attentive. The best letting agents I have worked with in the last 20 years. Ashley, Agi and John are a pleasure to work with.

Rupert · 29 July 2019

Agent replied

Good morning Rupert, Thank you for your review and testimonial. Without a doubt Ashley and his HG lettings team are the number 1 Hammersmith rental lettings agents. Period. We are literally head and shoulders above our rivals successfully achieving more lets and delivering constant successes to our landlords and their properties. Not forgetting to mention the key to the smooth running of the business is the process, systems and accounts of our back office. We look forward to working with you now and going forward in to the future. Kind regards, John Horton MNAEA MARLA

5/5

Google

A professional and very knowledgeable sales team that goes the extra mile to ensure the transaction goes through smoothly. I would definitely use them again in the future, and recommend them without reservations.

Ivana · 16 March 2017

Agent replied

Thank you Ivana for your kind words and testimonial. It was a genuine pleasure working with you and your property. Hopefully we will be working with many more clients like yourself. Julien, Martin and Catie worked very well to close the sale on best terms for you.On behalf of all the team best wishes for summer 2016. John Horton MNAEA MARLA

5/5

Google

I had a great experience buying my first property with Horton and Garton. Phil, "the Hammersmith terrier" was very helpful and proactive.PositiveProfessionalism

Anna · 25 August 2021

Agent replied

Hello Anna, Thank you for sharing your 5 star review with your purchase of your new W12 home via Horton and Garton. The buying and selling process can be challenging for all parties involved however the journey is much smoother when working the local and the professional estate agents. On behalf of Phil and the HG team we wish you all the very best settling into your new home. Kind regards, John Horton MNAEA MARLA.

5/5

Google

Great lettings agency and an inventive, forward-thinking company wanting to embed itself in the local community. Staff are relaxed, knowledgeable and efficient. We feel we're in safe and honest hands with H&G.

Lys · 1 October 2017

Agent replied

Thank you Lys for your wonderful review and testimonial. We have had the pleasure of working with you now for many years and the Horton and Garton team members have not changed over the time so you know us all very well. You are right that our lettings team are notches above and well ahead of our corporate competitors whose staff come and go through their revolving doors faster than a boxing day shopper! Ashley Clements and Germain Gulevic run very smooth processes and systems which our landlord clients and tenants benefit from and we would welcome the opportunity of working with other local west London Landlords and their properties. Best wishes, John Horton MNAEA MARLA

5/5

Google

My experience with Phil and Martin at Horton and Garton was exceptional. They excel at keeping the vendor in the picture and progressing the sale. I strongly recommend them.

Stephen · 29 July 2019

Agent replied

Hello Stephen, Thank you for your business and the opportunity of working with you and the property. Both Martin Clements and Phil Coombes are part of a formidable sales team within Hammersmith and deliver on promises. All the very best. John Horton MNAEA MARLA

5/5

Google

Phil gets the job done with a highly professional manner and in the interests of all parties in the shortest of time. Very happy to work with him again.

Stephanos · 29 July 2019

Agent replied

Dear Stephanos, Thank you for sharing your review with google readers. As I remind all of my colleagues here in the office we are only as good as our last sale or last let. Fortunately, our many years of experience and local knowledge, delivering on a professional and experienced level of service go along way when we can genuinely say Horton and Garton are the market leading no.1 estate agent in Hammersmith, W6 and Shepherds Bush, W12 today. Ensuring always our time is spent productively with the genuine willing and able buyers and achieving best terms and working with the very best local properties and clients. We look forward to working with you for many years to come this time as our valued landlord client. Kind regards John Horton MNAEA MARLA

5/5

Google

Horton and Garton have opened a new space called ‘High Road Studio’. It’s an innovative blend of pop-up and property. The pop-ups will be art, culture, cuisine events. The property will be discussed in a comfortable ‘non-office’ area. I’ve yet to do a sale/purchase/letting through H&G but I’d like to one day.

Hamish · 30 September 2021

5/5

Google

H&G has always provided a valuable, professional and friendly service. I have worked with them for many years in renting out my property and I would have no hesitation in recommending them.

David · 2 October 2014

Agent replied

Thank you David for your testimonial. Working with the very best of Landlords and properties allows the Horton and Garton team to always maximise the value of our client's homes. Onwards and Upwards... and I look forward to seeing you at Loftus Road watching your beloved Stoke City FC shortly or before in The Cross Keys which we share the opinion is one of the very best Hammersmith pubs... John Horton MNAEA MARLA

5/5

Google

The team at Horton and Garton is very efficient, reactive and responsive. The whole process was very smooth from finding the flat, to checking in and out.

Charles-Edmond · 29 July 2019

Agent replied

Dear Charles, Thank you for your review. Whilst we have personally not met I do know that you have been working with our team for nearly 4 years and during that time you have been a pleasure to work with and on behalf of all the Lettings team in the office we wish you all the very best in France. Kind regards John Horton MNAEA MARLA

5/5

Google

Horton and Garton were extremely attentive and professional through a very fast purchase; I would recommend them to anyone . Our agent was the phenomenal Phil Coombes.

Howard · 29 July 2019

Agent replied

Thank you for sharing your review. Phil is one of the most pro active agents working in Hammersmith today and is well known for going the 'extra-extra mile' for his buyers and sellers; also there was a lot of unseen telephone conversations and hard work from Martin Clements overcoming the challenges and deadlines of this particular conveyance transaction. Another text book Horton and Garton sale. Best wishes with your move and a BIG welcome to Brackenbury Village and your new Hammersmith home. Kind regards, John Horton MNAEA MARLA

5/5

Google

Luke and the H&G team are wonderful, delivering an excellent service. Many thanks again for all your help!

CRH · 30 September 2021

Agent replied

Hi Charlie, thank you for sharing your 5 - Star review. Luke is a key member of a formidable market leading lettings team who all deliver and go the extra mile for their clients and customers. All the best settling in to your new Brackenbury Village home. kind regards, John Horton - Director and Owner

5/5

Google

Excellent service ! Great interaction with all the team during the whole process. Can only recommend them ! (especially after experiencing 2 of their local competitors...).

Thibaud · 8 June 2019

Agent replied

Good morning Thiabault, Thank you for sharing your wonderful review with all Google users. All my colleagues in the sales team particularly, Martin Clements and Phil Coombes, have a great depth of property experience, local market knowledge and genuine customer service which ensures our clients and customers receive an A1 professional service. Best wishes with your onwards move and thank you for the opportunity to work with you and your W12 home. Kind regards John Horton MNAEA MARLA

5/5

Google

Best agents in the West by Far! Strong Work ethics and values mixed with a great Leadership team!

Martyn · 2 September 2021

Agent replied

Hi Martyn, Thank you for sharing your review on the google platform. "Best in the West" Now that is what I would call a 5-Star plus review. Wishing you all ther very best. John H!orton, Director and owner.

5/5

Facebook

Received a great service, Agatha is very helpful on everything I needed.

Alex · 1 September 2017

5/5

Google

I was very impressed with Horton and Garton by the way they dealt with my client who was buying a house in the Hammersmith area.

Caroline · 29 July 2019

Agent replied

Good evening Caroline, Thank you for sharing your review and 5 Star rating with Google and us. My colleague, Phil Coombes is one of the very best sales estate agents working in West London today. Being the No.1 estate agent in Hammersmith is realised by working with the very best properties, vendor clients and buyers! I am sure your clients will be delighted with their purchase of their new Brackenbury Village house and home. Kind regards, John Horton MNAEA MARLA

5/5

Google

Great service. Extremely kind and helpful in our search for a flat. Although we chose a different apartment, we were still offered support from staff.

Ryan · 29 July 2019

Agent replied

Thank you Ryan for your kind review and testimonial whilst working with my colleague Martyn. Best wishes settling in to your new west London home. Kind regards, John Horton MNAEA MARLA

5/5

Google

Excellent service ! Great interaction with all the team during the whole process. Can only recommend them ! (especially after experiencing 2 of their local competitors...).

A · 24 October 2018

Agent replied

Good morning Thiabault, Thank you for sharing your wonderful review with all Google users. All my colleagues in the sales team particularly, Martin Clements and Phil Coombes, have a great depth of property experience, local market knowledge and genuine customer service which ensures our clients and customers receive an A1 professional service. Best wishes with your onwards move and thank you for the opportunity to work with you and your W12 home. Kind regards John Horton MNAEA MARLA

5/5

Google

Very responsive and excellent service that actually cares tenants. Recently rented a flat through them and satisfied with the whole aspect of the move.

Ye · 27 October 2019

Agent replied

Hello Ye Myat Thein, Thank you for sharing your 5 star review and positive experience working with the Horton and Garton. Our lettings team is the number one letting agent in Hammersmith and Shepherds Bush and Chiswick has a high bar for customer service for all of our our tenants and landlords. Best wishes settling in to your new home. Kind regards, John Horton MNAEA MARLA

5/5

Google

The team at H&G were extremely professional, courteous and efficient, ensuring that we let our flat within days. I cannot recommend them highly enough.

Charles · 1 October 2019

Agent replied

Hello Charles, Thank you for your email review and testimonial with regards to your experience with our lettings team. Ashley Clements, Aggie, Delia, Amy and Ashley Prowse look forward to working with you and the management of your property. On behalf of all of the team I wish you all the very best. Kind regards, John Horton MNAEA MARLA

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Questions about Horton and Garton London

How many reviews does Horton and Garton London have?

Horton and Garton's London office has 639 reviews across three platforms: 612 on Google, 22 on Facebook, 5 on View Agents.

What is Horton and Garton London's rating?

Horton and Garton London is rated 4.8 out of 5 across all 639 reviews, and 4.8 out of 5 on Google from 612 reviews.

Has Horton and Garton won any awards?

Yes. In The Trusted Agent 2026 awards: Horton and Garton, London won Platinum.

Where is Horton and Garton's London office?

Horton and Garton London, 176 King Street, London, W6 0RA.

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