Gibbs Gillespie London reviews

★★★★★ 5/5

Google

My fiancé and I had the pleasure of a viewing being led by Nikita Gusca. The whole experience was very pleasant and Nikita was always there to answer any questions or concerns. His social skills made what would otherwise be a somewhat nervous experience, quite relaxing and enjoyable. Though the house ultimately wasn’t for us, Nikita’s excellent customer service means we will most definitely be happy to deal with Gibbs Gillespie in the future and hope to run into Nikita again if we have future viewings!

Azfar · 29 September 2023

★★★★★ 5/5

Google

I used Gibbs Gillespie in Northfields whilst renting a 2 bedroom flat in West Ealing. Amrit Panesar was brilliant from the first call and was really accommodating for anything I needed. Whilst viewing the flat and then going through the final paper work, Amrit was always happy to help and made the whole experience as seemless as possible.

Andrew · 5 November 2024

★★★★★ 5/5

Google

Had a great experience with Gibbs Gillespie. From start to finish, Abraham and the team were communicative and professional, always dropping a message when viewings were about to begin, had taken place and offering feedback. We had a quick and successful sale and they remained supportive and a calm presence when issues arose in the chain. Would definitely recommend

Jonathan · 17 October 2024

★★★★★ 5/5

Google

Abraham Oommen and his colleagues, Edyta Pruszynska and Sam Collins at the Northfields branch of Gibbs Gillespie, have been nothing but amazing at supporting us through selling our family home and purchasing our next family home. From the first point of contact they were transparent, communicative and helpful. We did suffer from a slightly drawn out exchange process (owing to solicitors) but Abraham worked tirelessly to keep lines of communications open and helping co-ordinate to finalise exchange. As relatively inexperienced operators in house buying and selling it was reassuring to have Abraham and his team a call/email away to discuss anything from pricing strategies and home buyer surveys to small details around fixtures and fittings. We would thoroughly recommend their services to anyone considering buying or selling.

Jim · 25 August 2023

★★★★★ 5/5

Google

It was wonderful experience working with Gibbs Gillespie team Northfields.Special thanks to Antonio Berbia & Inna Sholdanenko who helped us to pick up the right property and also in completing the overall process swiftly and very quickly. The turnaround time was really fast for us to be on our toes always in completing the process. I have already referred them to one of our neighbor and will continue to do so for those who come to us for property search. Thank you.

Svin79 · 25 August 2023

★★★★★ 5/5

Google

I had an incredible experience working with Abraham Oommen, Sam Collins and Edyta Pruszynska at the Northfields branch of Gibbs Gillespie to sell my flat in Northfields. From start to finish, they went above and beyond to ensure a smooth and successful transaction. I had been considering selling for a long time before committing to market the property with Gibbs Gillespie and what stood out during this period was Abraham’s generosity with his time, sharing his wealth of experience and offering genuinely objective advice with my best interests at heart. During the sales process, I was so impressed with the whole team’s professionalism, expertise, and dedication. They demonstrated in-depth knowledge of the local market and of general market conditions during a turbulent period, providing me with a strong rationale for their marketing strategy. This approach generated significant interest in the property in a short space of time, securing multiple offers and a fantastic sale price. The team’s communication and responsiveness were exceptional throughout. In particular, Sam was always available to answer my questions, addressing concerns from both sides, pushing back where necessary and moving the whole process along with aplomb. Highly recommended!

Don · 25 August 2023

★★★★★ 5/5

Google

Amazing experience buying a property through Gibbs Gillespie Northfields branch. The service they provided was 10/10. The team assigned to our purchase (Sam, Abraham and Irene) were all extremely helpful, patient and understanding throughout the entire process. There were multiple hurdles regarding our purchase and they were pivotal in overcoming them. Very easy to contact with fast response times to both emails and phone calls. They were down to earth in answering all my questions and addressing any issues I was facing with conveyancers and/or lenders. The team was also very considerate of calls during working time - going above and beyond on multiple occasions to schedule calls around my working hours. Outstanding service that I would highly recommend!

Kristian · 25 August 2023

★★★★★ 5/5

Trustpilot

Gerrards Cross branch

We have been dealing with Richard Frost and Charlotte Statham at the Gerrards Cross office for two or three years now and have always found them to be professional and honest with their service, advice and support. Very friendly team, always available when help is needed!

Customer · 23 June 2026

★★★★★ 5/5

Google

We recently purchased our home through Gibbs Gillespie, and the process went smoothly. Abraham Oommen was very helpful throughout, providing us with the information we needed and answering our questions promptly. We also had some questions for the sellers after the purchase, and Abraham was happy to help us get in contact with them. Overall, we are satisfied with our experience and the service provided.

Luís · 25 June 2024

★★★★★ 5/5

Trustpilot

Sales team specifically Mateusz and…

Sales team specifically Mateusz and Aqib were very supportive and compassionate (there were moments…). They are calm and friendly while efficient and professional. They helped us with our purchase above and beyond. They are honest and don’t use «pushy» tactics. Definitely recommend!

Kamilla · 9 March 2026

★★★★★ 4/5

Trustpilot

Richard Frost- consistent sound advice

I have rented my property through Gibbs Gillespie for 19 years. The reason I have remained loyal is due to the great service from Richard Frost. He has consistently provided sound advice which in turn has meant no void periods.

Julie · 25 June 2026

★★★★★ 5/5

Google

What an amazing experience we had with Oliwia Stobbe​​​​ from Gibbs Gillespie Northfields. Very friendly, professional and knowledgeableb regarding our property search. Not ones did I feel pressured into making decisions (and we viewed loads with various Estate Agents). I highly recommend Oliwia to anyone reading this post!

Francois · 20 December 2024

★★★★★ 4/5

Google

I have lived in my property for 13 years now, Eve Astley has been looking after me for the past few months and has been great. She's efficient, professional and very importantly, friendly.

Fatima · 15 April 2026

★★★★★ 5/5

Trustpilot

Thank you Gibbs Gillespie

Harry Rai is the ultimate proof that a good salesperson is not a person that just sells. In our latest viewing, Harry invested time, knowledge, experience and empathy to understand our needs and help us find a new home.We are so grateful to him, to David and to Gibbs Gillespie.

Ralph · 21 October 2024

★★★★★ 5/5

Trustpilot

Danielle and Lucy

Danielle, you and Lucy were first class! You were very helpful in explaining the English process of house purchase and sale which is so different from the Scottish one - which is the only one I was familiar with. During the purchase of my house, you kept in touch on a regular basis without being asked. This was very thoughtful and helpful to know that someone was looking after me and this made the process as smooth and as fast as possible. It also allowed me to chase my solicitor if something had to be done. You both were always pleasant and positive on the phone, nothing was too much bother, and you made arrangements if one of you was on holiday so that there was continuity of contact. I would have no hesitation in recommending Gibbs Gillespie on the basis of my experience with you. Well done, and thank you very very much.

Margaret · 20 October 2022

★★★★★ 5/5

Trustpilot

They are the best agent in stanmore…

They are the best agent in stanmore Second home they have sold for us for a good price and so professional Aquib has done a amazing job with his team

Garry · 4 August 2026

★★★★★ 5/5

Trustpilot

Excellent service at the uxbridge branch

Long story short the purchase of a new property is very stressful and my solictors (Hannah Solictors) did not make it any easier for me. However, Kasia who works for Gibbs was dealing with my case and did an exceptional job, ensuring that all matters were dealt with in a timely manner. She consistently kept on the case of my solictors (Hannah Solictors) who were absolutely useless and ensured I was kept upto date with everything that was going on in the background. Kasia is clearly and asset to Gibbs i would definitely recommend anyone purchasing or selling to get her on the case.

Mahbub · 9 September 2022

★★★★★ 1/5

Trustpilot

I would never again choose Gibbs to sell a house

I chose Gibbs Gillespie to sell my parents home as they agreed and achieved a good price for the property, for this they get the one star rating.Before the property went on the market, I had to organise the EPC, correct the floor plan, chase to get the list of clients for the open house and a photo of a bedroom was missing. There was no continuity, three different Move Managers dealt with this sale, all of them were useless, they couldn’t even spell my name correctly. I always had to ring them for an update and ask them to chase the purchaser, the mortgage offer and his solicitor. I had to remind them to do their Move Managers work, in fact the last one said if I needed a job to contact her!!!. Throughout the whole process I received no customer service and the communication was terrible, the only time Gibbs Gillespie contacted me, without me chasing them , was when they wanted their Invoice paying, which they then sent direct to my solicitor with no copy to me.Please bear this review in mind when choosing an Estate Agent to Sell a house, Gibbs Gillespie will get you a good price but then you’re on your own.

Tracy · 6 September 2022

★★★★★ 5/5

Trustpilot

Renting a property

I had a great experience while looking at a few rental properties and was pleased with that they had to offer. Dushali had shown me a few rentals and had explained the ins and outs perfectly.

Rjoshihotmail.com · 21 June 2026

★★★★★ 5/5

Trustpilot

I had na amazing experience with Gibbs…

I had na amazing experience with Gibbs Gillepsie in Ealing Broadway! I had a very challeging property to sale and Leah and her team (Luke and Rohan) did not measure their efforts to support ant assist me with everything I needed through all the ups and downs for my sale. I definetely recommend them!

Taís · 9 July 2024

★★★★★ 1/5

Trustpilot

Selling house

Selling house, no issue but after sale service non existent. Gibbs Gillespie, Uxbridge was uncommunicative, seldom returning phones calls and replying to emails and offered little to no assistance throughout the sale process. I was so frustrated that I went into the branch after over 6 months, still trying to get the sale through, whereupon I was advised that to get action I should contact both my buyer and their solicitors direct to speed the process along. And for this, I still had to pay nearly 1% to Gibbs for the privilege! Absolutely appalling service or lack of. Cannot recommend.

ED · 4 July 2022

★★★★★ 5/5

Trustpilot

Amazing Viewing Experience…

Had an amazing viewing experience with Harry, he is very knowledgeable and friendly. We viewed 4 different properties with him, he was organised and had brochures which he distributed to us, helped us understand the local area more and also introduced us to one of the developer, all in all a great experience.

Christine · 25 January 2026

★★★★★ 1/5

Trustpilot

Been a Landlord customer since 2004 terribly disappointed

Been a Landlord customer since 2004 - business has changed hands ownership over time and fees have gone up but service has drastically deteriorated. Slow (if any) responses - personnel changes - no access or interest from Directors when issues are escalated .. just constant apologies but little action. Service levels are at best "shocking"

Paul · 6 January 2026

★★★★★ 5/5

Trustpilot

Excellent from start to finish

There isn’t enough space here to convey how much I’ve appreciated Joe having my back over the course of the last 6 months. This was an emotional sale for us given that it involved the family home that I grew up in. It was preceded by my mother having a stroke and subsequently passing away. There was a point where I needed to apply the brakes due to being overwhelmed. Joe contacted anyone that needed to be informed (lifetime legal, the photographer etc). I didn’t have to respond to anyone or anything until I contacted him with the green light. The process can feel very much like marching through the legal steps required. This was so much more and I’m so grateful. Communication was consistently excellent and Gibbs Gillespie were totally up front and honest from day one. We had approached another local agent beforehand who had a vastly different approach so it was a relief to find them. Thank you once again Joe.

Sharon · 26 April 2022